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MTC Group Complaints & Reviews

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1.4

Updated: Jun 11, 2024

Complaints 275

Resolved

73

Unresolved

202

So far, so good. MTC Group is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope MTC Group will keep up the work and continue to help more customers with their concerns even better 🤝

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Poor frequency of 47a

Lack of 29K frequency

Rude behaviour of Conductor and bus driver at C51 Express (Green board) plying between Adyar & Tambaram west

Conductor is not giving exact change to the passengers

traveling to rail nagar (15F cut service)

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MTC Bus Helpline phone number

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Bus not stopping at bus stops

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Poor frequency of 47a

MTC Group reviews & complaints page 2

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I would like to inform you that in our area sriperumbudur not enough buses available to poonamallee at morning. We are waiting from morning 7 am but bus will arrive after 7.40 am Morning time we need enough buses as everyone have to go for work, college and school, and bus arrive at 7.40 am the people who waited since morning 7 to 7.40 am will rush into the one bus later for ticket collecting conductor will hold the bus for another 10 mins...

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Address: kuthanoor, Chennai, Tamil Nadu

118g tambaram to kavanoor route bus ontime ku varathuila morning 3 time evng 3 time only came niraiya school students working ladies niraiya peru irukom bus excess ah vita correct ah irukum sir elders elam bus ku time ku pidika mudila sir driver um contractor um semaiya voluger ah pesuranga romba kastama iruku sir driver contractor change panunga sir enga area la niraiya peru irukanga bus pathala sir direct ah complain panom sir still not...

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I'm a regular passenger to OMR so I'll be catching 570 series buses daily. But none of the buses are following proper time. Each one is coming on their own schedule due to which we are getting delayed in going office...
Most of the bus drivers are riding very slow than normal speed which is so irritating.. Even if tell them they never mind..
If anyone is really considering this message as a value one please take action soon....

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M51V kolathur to T.Nagar bus

Myself I came with my siblings, the bus has arrived to our station.we get into the bus and suddenly the bus driver shouted as and made us get down from the bus.
Kindly take measures about this.
I hope my complaint will be registered....

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Bus no 78(Thiruvanmiyur to Koyambedu) less frequencies are available at peak time in evening. Many of them are waiting for even a single trip for 45mins . So kindly look into this issue and resolve it....

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There are very less bus to reach santhome from GST road ie from Tambaram, Chromepet, pallavaram and Guindy. 1 or 2 Buses are there from Guindy with low frequency. People are suffering very much to reach MRC nagar, Santhome....

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A town bus driver, route no. 48 B, plying towards Pudhur (AYI 3016, TN O1 N 9189), not stopping the bus at bus stops, conducting running races with poor passangers. date 30-4-22, @ Chennai, Joint Office stop 10.30 am and all other stops. My ticket no. 170230, LR 007....

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The MTC bus drivers are not even stopping at every bus stops and thats cause difficulty to the peoples around here!! Some old peoples are waiting for the particular bus but those buses are not even picking up those people because of there laziness. So please accept our request to them to follow the bus rules in chennai!!...

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Hi, i am a school student, and travel from sai nagar to aminjikarai via 15F, the conductors always fight with me to take a ticket, and treat as if i am a beggar, always show a scorn tickets, the deluxe buses try to cross white board bus to collect more passengers and in that competition they skip not 1 or 2 but many many stops, and when i said i want to get down at aminjikarai, he said he will not stop there but at elsewhere instead, and...

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There are no buses to travel from central to kkd nagar (2a route), it's really difficult to travel in this route during morning n evening with such poor frequency of buses with huge crowd of people. So I request u to solve this issue faced by many people....

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Address: T Nagar to kulathur

Most of the days this bus service is not available, today also this bus service is very poor, so that am raising the compliant.further clarifications please feel free to call my no. [protected]...

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In bus 46G TN01 AN-2372 The conducter has not wearing mask time:7:30...

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I was travelling from Ramachandra to Guindy in 49F deluxe bus by 3.30 PM on Monday 04/10/21. While getting down I forgot my shoes which was in a pink cover...

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I took 99A bus from pushunagar bus stop and got fown in medavakkam. I took ticket after that mY purse is missing.please help.

Purse colour.. brown
Purse contains:
Card name sridevi d
Cash 1500 approx
1 debit card
1 credit card
1 sodexo card
1 visiting card for the flower shop...

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Respect sir/madam
Chennai city bus route no 70G operated by MTC
VPJ -2109
Very rash drive and the bus was very very close to me
In Menabakkam.It as been record in CCTV also
The driver was really very irresponsible & irrespective while I am asking.
Please take some action.
I attached the proof also...

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Address: 9866443469 Shaik Abdul Haseeb jnn institute of engineering

From j.n.n college to kootrood janapathachatram I don't know bus number date 24/3/21 time 10:40 to 11:00 in last seat i lost my wallet...

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Address: MTC BUS TRANSPORT CORPORATION CHENNAI

Some mtc busses are not stopping in our bus stops at ecr-mamallapuram or poonjeri koot road junction...

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Tambaram to ulundurpet normal ticket 160 rupees but collecting 250 ruppees for tambaram to ulundur pet..
BUS NO - TN 01 AN3125...

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TC BUS TIMING NOT REGULAR

Sir,
Timing of MTC bus from avadi to tambaram route via pattabiram is not maintaining regularly.
My name is saiprasath regular commuter who travels from pattabiram to tambaram at 5 am.
When enquired about bus timings from avadi bus depot, they said the first bus timing is 4:50 am from avadi which will reach pattabiram around 5:00 am to 5:10 am but most of the time they either...

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Respected Sir/Madam,

As I am working at LIC, my office timing closes by 5:45. I used to travel from lic to Ernavoor, I could not find buses like 1 or 1C) after 6 pm. as the waiting time gets extended even more than 7 pm.Many people gets irritated because of this lack in frequency of 1 or 1C .. hence the concerned official is requested to look after this issue and kindly do the necessary action....

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