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Mtg Learning Media Pvt, Ltd — Refund of Rs.361.25 due to failure of transaction

I ordered compo pack of Mathematics and Science of class-9 NCERT Text Book +
Exemplar solutions vide order No.[protected], dt.[protected] and
accordingly, an amount of Rs.361.25 has been deducted from my bank account,
however, CCAvenue is acknowledgement showing transaction failure. In this
regard, it is requested to please verify and do the needful immediately.
The details are as under for your ready reference please:-
Terminal Owner Name: CCAMOTO
Terminal Id: 81800007
Date & Time: Jun 13, 2021, 22:06
Transaction Number:[protected]
Amount (INR): 361.25
Last 4 Digit of Card: X3108
Transaction Type: PURCHASE
Channel POS / ECOM
City: Mumbai
Location: CCAMOTO 000
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Aug 12, 2021
Updated by satya2871
It is regret to inform you that I am continuously followingup since[protected] for refund of Rs.361.25, however, till date neither received my refund nor books from M/s. MTG Learning Media Pvt. Ltd. My earlier compliant Reference No.ID: 2911764. You are requested please do the needful without any further delay.
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    Mtg Learning Media Pvt, Ltd
    H.No.10, AANGAN DUPLEX, OPPOSITE YASH COMPLEX, GOTRI ROAD, VADODARA - 390023
    India
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