MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I have ask MTS to cancel my bill plan change request, but i got two different answer from MTS, i.e. :- 1 MTS customer care on phone ( [protected] ) says we have accepted the cancellation of plan change and here after 999 plan will be there for nect billing cycle. 2 MTS email representative ( Ziyaur Rahman ) says your plan is changed. Two people two answer. Please do needful. I just want that, from yesterday what ever data I have...

To, The Appellate Authority, MTS Limited, Kolkata. Subject: Non activation/functioning of MTS MBLAZE Ultra Wi-Fi dongle 3G Plus. Sir, With the deepest regret and a very heavy heart, I wish to bring to your kind attention the fact that on 28.04.2015, I received a phone call from a lady claiming to be associated with MTS, who introduced herself as Ria, from a mobile no [protected] who gave me a proposal to buy MTS...

For the last billing cycle, mts had deducted my 500mb data usage which i was eligible to consume. As per my billing plan, my usage limit is 5gb. But effectively i could use only 4. 5gb since mts had incorrectly recorded my usage in two instances 200mb once and 300mb on the second instance. Beware of such malpractices, if you are a subscriber or prospective subscriber of mts....

hi..im sandeep from indirapuram ghaziabad, u.p india, i purchase the MTS net connect from MTS they committed to me before activation you will got 3G plus speed up-to 9.8mbps more then the others but after activation a got the speed only 800kbps download and 500kbps upload and the net is working very slow the flies and folder are opening so slow and the net website are open very slow and im waiting when i want to do some urgent work when i...

I have a Data Dard No;[protected] in the name of Madhabendra Singha. on 14/5/15 received msg that used 40 GB data and thereafter I am unable to connect the net. This connection used my daughter for his study purpose. How It is possible to used 40 GB within 7 days. This problem is 3rd time as MTS send msg used 40 GB. I contact Customer care 3 times and they are not solve problems and some are very negligence of his duty and not connect the...

Saw an add in quiker Add id is[protected] I ordered mts wifi data card On 7 may nd they delivered me on next day morning nd taken d desired amount which is 800 nd said ur number will be activate soon but now till this date its not activate I contacted d mts cust service they r helpless in this issue Nd try to call d guy but has not responding to me not answering my call nd switch off his mobile m going consumer court abt this nd...

im navin kumar.V from kilpauk garden nearly 2 years im using MTS wifi data connection from the begning itself its not connecting properly but past 2weeks totally wifi is not connecting very slow and worst net connecter bad service i need a fast reply...

I am a customer (data card no [protected]) of MTS and I am under package of 40GB(20day+20 night).Yesterday i received a sms that my usage package is 30GB with effective 16/05/2015.I have taken this connection only because i am getting 40GB @ 999.Now changing the usage is highly arbitrary and illegal.Moreover i have spent Rs 1500 to buy the Dongle believing you. If i am not getting 40GB @999 i am planning to go for another service provider.If...

Hi, I took the MTS Ultra Wi-Fi dongle a few months back for the plan of 40GB Unlimited for 999. Last month however, the plan was downgraded to 30GB for the same price without my consent. Once the threshold is reached, the company is providing only 32kbps speed which was not mentioned in the initial contract. We are thinking about replacing the dongle unless something is changed and if no action is taken, we would move into legal action...

Hi Team, I have purchased a data card from MTS [protected] and the same got activated on 07 May 2015, but from 08 May 2015 onwards my data card is not connecting to the internet, i have raised several complaints but all the times customer support is telling me to wait till 13 may 2015, but even today they are telling me to wait and there is not proper update. kindly assist me Regards Mohanraj [protected] Chennai...

I have paid all dues pending against the above said connection. But till date my data card is not active. On talking to customer care, every time they are giving a new time and date for restoration. As my daughter is doing engineering, she is in urgent need of internet connection. If this kind of service is offering from you, then what is the purpose for me to get this service from MTS. Hope treat this matter most urgent and restore...

[protected] 1. completly agreed with all of you who submitted complaint against MTS because same happened with me. i did not used dat much data and my high speed balance reduced. and its not first time that MTS doing. 2. MTS is small company in India and trying to establish its image but problem is that MTS do not have quality professionals. Reason: policy deficiency. and i am sure this company can not win hearts of people because of...

I have bought a brand new MTS Mblaze ultra wifi 1 year ago. When i bought this Satya(person) their relationship officer, promise that we have full network coverage in your area, I live in pushp vihar sector-4, new delhi. but I'm not even getting speed of 30kb/s. I have comlaint about this but no action been taken regarding my matter. Please listen to my complaint. Regards (Amit Kumar)...

My Mts Data Card No:[protected], My data card speed are 017mb/s downloaded and for uploaded it is 0.16MB/s (http://www.speedtest.net/my-result/[protected]).I had placed a complaint to the customer care on 18th march and since they could not resolve the mater i placed a complaint to emailid:Appellate.[protected]@MTSIndia.in; the reference number for this e-mail is 670308 .the complaint no:(MAR/14120) the second email reference number for 2nd e-mail is...

Hi, My name is Vinod Kmar, I bought MTS Ultra Wi-Fi dongle connection with number [protected] in December 2014. I informed MTS customer care several times that the speed they promised of 9Mbps speed which I'm not receiving but they kept giving silly reasons Then I finally registered a complaint with MTS customer service, complaint no. MAY/1822 on .07/05/2015 They informed their technical team will check on this. On 09/05/2015 I received...

I have purchased new MTS DATA CARD MBLAZE ULTRA @ Rs 1499/- at 3 G plus speed upto 9.8 Mbps as committed by the company.When I used the data card the speed I got was between 0.5 Mbps only as compared to 9.8 Mbps.I raised my complaint to MTS customer care today bearing no MAY/5273 on 10/05/15. The same problem was with MTS DATA CARD old model and I raised the complain for that also. After contacting 5-7 times they sent a technician who...

Hi, my vodafone bill was increased without any reason, When i called customer care i got to know that i made a call on 55555 and got deducted for this but i didn't make any such call. they in creased my bill without any reason. it is really very bad, how they can do this with their customer. Thanks, Anurag [protected]...

Dear Care, I am requested several time for permanently disconnect the mts device no. [protected], on feb 2015. after my request mail also they are generating bill even I am not using this device from past Feb 2015 till date. any how without using any MTS services, I apid total billed amount Rs.1701 in Apr 2015, when device was not in active mode. but without any my communication with MTS care/executive, today again I received a massege...

Hello, This is regarding my MTS data card (# [protected]), which had stopped connecting my lap top to Internet. Then I raised the issue to customer care who advised my to go the service center and gave me the address which actually was a shop for selling mts data cards, then I called up customer care again then I was sent to some other service center where I was told that my data card will is not of particular manufacturer (Lava) so...

It's been 4 days i am waiting for resolution to issue which MTS could not resolve. Now i want to disconnect the service but no one from support team responding, just promising that i will get call in an Hour which never happening. Please help me to proceed with dosconnection....