MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

This is very unfair to deal with costomer . this is a examle how MTS company cheats with customers. I baught a data card no. [protected] from MTS on 23 may 2015 from the date of purchage and activation I didnt able to connect my data card and didnt use it, when I comlaint several times to MTS customer care and mailed to MTS they didnt resolve my problem. officialy MTS has written 15 days refund policy but they denie all the time to refund...

Dear Sir / Madam, Im Lokesha, ([protected]) I have previously used MTS DATA Card postpaid internet device [protected] problem is speed not as per our bill plan and network issue, So day one im calling to customer care and raised multiple complaints regularly, but Complaints are closed with out even resolving it and reason they put is customer not reachable, but we do get regular call from billing department 4 to 5 times in a month and...

MTS Data Card Number- [protected] Customers executives calls every week requesting to recharge data cards. But at the time of my query they always give me the least and sometimes wrong information so that I always ended up calling and calling them and also waste my money doing wrong recharges. Before going out of state I asked them if I can be able to use my datacard in roaming and they they said you definitely will. Now when I am in different...

My mts no. is [protected] I have brought "MBLAZE ULTRA Wi-Fi " around 24/4/2015 and since the day i have brought this datat card i am facing one or the other problem . Till date 6/5/2015 ihave not yet revieved the speed more than 90kbps and some times for several hours it doesn't work. And other problem like it does connect with my wifi but 8 out of 10 times it does not gives proper speed, some times it doesn't even response (my phones...

Dear Sir on 14th April i asked MTS to stop my service because i have no use from now and i paid all the dues after conforming from MTS coustmor care and they took request on 14th April after one month i received a mail to that iahve to pay more 100/- rs as i have paid less last time and i paid after that few days later again i received a mail to pay 187/- rs this time they said it for 5 days bill rental which they took process to cancel my...

Dear MTS Team, It has been observed that you have wrongly updated our contact details in your Micromax service centre list (site: mtsindia.in) Please note that we are not doing any walk-in services for Micromax hence request you to remove our both contact details from the site. We are getting regular calls from the customers. Please help… Regards, TVS Electronics Limited [protected]...

Around 9 months before I brought mts with the no [protected] just after few days i stopped using it because of its very horrible sucking slow speed. I complained this issue many around 70 times, technicians came to the house and said its the tower problem it will be fixed in 2 months but nothing has happened. we moved from bangalore amruthanagar 560092 to vijaynagar 560040 recently and i recharged it with 999 rs for 10 gb because i felt...

I have a prepaid MTS connection. It was deactivated on 20th June and MTS representative told me that this is their temporary fault. After visiting their office, my phone was activated but didn't get back the account balance. I am following up with them for last 11 days and every time they are lying that it will be refunded within 2 hours....

Dear Madam/Sir I have purchased MTS data card whose number is [protected] by Company sales executive Mr Nitin whose mobile number is [protected] who came to my house to deliver data card with authority of one of MTS senior sales executive Mr Sandeep whose contact number is [protected] and he given me bill of that data card of Rs 999 plus one month free Rs 550 plan and the card is activated on 14/4/2015. Now i get bill of that free month which...

I used MTS MBlaze for about just a month till Feb 9' 2015. Since then the device was completely unused. The connection was surrendered with all due payments of bill received in 1st week of April. I even collected a closing id and reference number. Since then my MTS is sending new bills and calling me asking to pay new bills even after connection closure. And today (29th May, 2015), I even received a call from a rude-behaved person who...

I, Bhagyesh Makwana, am writing first time to such a platform which is helping people who are helpless against corporate thugs. I took a MTS Wi-Fi dongle (MTS MBLAZE ULTRA WI-FI). It was sold with some promises which are not kept. Download and upload speed is not even 10% of what they are committing on their product. Further, they do not resolve the issue nor refund the money. I have following points to make: 1. Why MTS is allowed...

Myself kushal, my mts no. Is [protected] its been 9 days i purchased my mts device only one day it worked after that the device is not getting connected to any device response from customer care they just give silly reasons like your complaint has been reforwarded or the engineer is coming or try in different device etc no end to it if you can't service well shut the company and refund my payment...

I have Purchased MTS Data Card no [protected] and since i bought this device i am not able to use it at my place as there is hardly any speed. I have complained from march till today and each time they say it will be resolved. i have paid all the monthly bills but i have not been able to use their services. Now i want the refund of my data card and all the bills that i have paid as their service has cost me a huge loss....

Believe this is my 6th or 7th complaint. My first complaint raised April 16th regarding internet speed. As per MTS am using 3g plan but actually in real time getting 5-10 kb/s. Getting tired raising too many complaints but still no response. Monthly bill they can able to generate properly at rite time but can't fix the issue with in a week. Worst customer service never had this kind of service with any vendor. My written complaint...

I am an MTS Mblaze postpaid user. Number is [protected] Location : Kakkanad, Ernakulam State : Kerala Plan : Rs.999 for 40GB unlimited (without any limits) I have been using this service for almost an year now. I had also previously used the MTS service 2 years ago. I am having high regards about this network. When I used it 2 years ago, the speed was great. Now when I use it, the speed is too low. I don't remember an instance...

Hi, I tried to change my plan from 799 to 599 tariff. As per the store executive he confirmed that from the date of 799 plan activated (15 days from activation) please inform us so that we can switch the plan. As per the advise I informed them to switch the plan, but they are informing that the request was cancelled and the same tariff continues till now. There was't any communication on it and the reason for rejection is "599 plan...

I recently (on 16 May) purchase MTS 3G plus dongle. My number is [protected]. I am getting spped less than 0.5 mbps. From day 1 I am raising complaints. Answer from MTS customer care team is that I am using window 8.1 and their dongel does not support this window. window 8.1 is latest and preloaded in my laptop and I was charged 6000 rs for this how I can uninstall this. Please help me here. either please provide me speed or return...

last on 21.05.2015 my mts([protected]) balance was deducted. next day i called to customer care, they assured me to refund that balance. three times my money has been deducted. Onece Rs 23, Rs 08 & Rs 08, tht means total around Rs 39.they told me some services was activated, bt after that they told me that it's their fault & thats why money will be deducted. but yet my balance not refunded. now just 6 days before I called to customer care...

my data card lossed 2.5 gb only 13 days, i'm not satisfied to my balance data. mene aisa koi use nahi kiya hai jisse with in 13 days 2.5gb data lose ho jaye. plz check my back record. my data card no. [protected]. ur selfcare website has blocked but i'm not checked my data consuption. regard....

Dear sir, My self Pawan Kumar MTS Prepaid Data card No. [protected] has recently purchased dated 21st may 2015.your this connection & devices. From the date of purchase this connection I am not able to use your 3G service because there is very low network in my area (Sarojini Nagar-New Delhi) PIN 110023. customer care is not able to give me satisfactory answer for the same. I have purchased the connection in Rs. 1450/- and it is a...