MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I am a user of MTS data card. I received a call from an MTS marketing representation towards MTS data card and its services. Although I am an existing user I had shown interest for some attractive plan if any, towards further addition of a new connection apart from existing one. The sales representative called me up on 20/04/2015 from a mobile no [protected] naming Sarmistha. In abscence of thorough knowledge about the different plan &...

Sir, My no [protected] and dated 20/04/2015 Recharge Rs. 50 at morning the balance is 29.30 Deduction the Amount by MTS for FM Gold without permission. IT is not first time they are doing 2 3 times .. Choore !!! Kindly refund the amount...

Hello. My mblaze number [protected] was deactivated on 16th March. And my bill for feb- march of Rs. 922 was paid by the due date. Still I got a new bill of Rs. 181. While cancellation I had enquired from customer services that will there be any more bills to be paid, but they assured me that 922 was the last and final bill to be paid. I had enquired the same from MTS mini store (Rakhi Communication, Barrackpore) They also told the same. I've...

I was sold with a defective modem which didn't work even for a day. While I was trying to return it and get my refund of Rs.2200/-, they generated a bill amount of Rs.1725/- for 0MB used and no service provided. I had been haunted with repeated phone calls and sms which led to no resolution of this issue. Finally instead of paying me back, now I received a message stating "Advocate Notice generated due to non payment of Rs.1725 for your MTS...

Sir/Madam This is to inform you that I Miss Sreemoyee Kayal had been using MTS Mblaze Dongle since 2013 and with an assurance of enhanced speed up to 9.8 mbps I have upgraded my device to MTS 3g plus wifi dongle on January 2015 Mblaze no [protected].But to my surprise I never get my speed above 250kbps and on an average my speed ranges from 100-200 kbps and very recently it has been degraded within 50 kbps when i have my data balance within...

sir/mam, i am a mblaze customer. m using mblaze wifi dongle with 999 plan and u have assured me that i will get a speed up to 9.2Mbps but what i get is only 0.6mbps hardly. i have called you and one of your operator assure me that this problem will be resolved with in 2-3 days and now 18-20days had past. i try your customer care number but it is always busy. Few days ago I mailed u the same but didn't get any response. Kindly give...

Dear sir, Its not even 1 years since I have taken MTS connection and they are imposing new data plans on existing customer. In July, 2014, when I have availed new MTS connection they charged 999 + Taxes = Rs.1122 monthly and providing 40 GB (high speed unlimited usage without time limit like Day/night) Now they change my plan - > 15 GB Day and 15 GB Night ( Total 30 GB) on same price. (means they charge more 25%) I don't know,...

Hi, I'm using this MTS Mblaze for the past 4-5 months & it was fine but this month I got the balance 5gb day & 5gb night, within first 3-4 days I received the message that my 5gb day data has been used, I have no idea how it's been used because I'm using the way I was using it for last 4-5 months. Need to know the reason for this asap. Secondly before sending the reminders for the bill payment kindly check your system whether...

From the day of purchasing the MTS data card, I don't get network speed greater than 250 Kbps. On the 3rd day of purchasing i registered the complaint and the technician was keeping on checking for the solution till the first month bill got generated and most of the data were spent by the technicians for the network speed check up. Now the first month bill has been generated and MTS is not willing to refund the amount paid. MTS No: [protected] Complaint...

dear sir i have htc desire vc t328d . this mobile cdma and gsm, i have mts sim i convert to smartsim but i could not connect inter net . i call [protected] costermer cate he say we have not not any settings, pls call 955 he say we have only give saluaction for modam, but basicaly i have recharge 107 net pack, sow i suffaring internet conect...pls give me saluaction regards venugopal rao...

Dear Sir - I am Gyanendra Kumar, I have taken your MTS MBlaze Ultra Wi-Fi -and paid for that - your executive promised me that after verification your plan would be started but After verification - service has not started then i call customer care & executives - all given me only excuse s - Even after 5 days today, service not started- i Frasted - i asked to return my money - he (Excutive)said - money will not return - what i do ??...

I had been using an MTS datacard ([protected]) last year for which I had raised a complaint for low internet speed As the issue had not been resolved, I stopped using the card. On 29th Dec 2014, I was asked by the MTS call center person to make a full and final payment of Rs.572 along with a written request for disconnection which I gave to the person who collected the cheque. After collecting the payment, MTS has again raised another mail...

Sir, I wish to inform you that I have been using the MTS data cards as given below: Prepaid cards: Numbers:[protected], [protected] Post paid card: number: [protected] I had been contacted your agent for some years back and informed me that the post paid card is very useful and requested to buy a card. After a hectic discussion I have bought the Post paid data card. However, it was not working (connected) after two hours on wards. I have...

I had submitted an application dated 24/02/2015 for porting my BSNL prepaid Number [protected] to MTS prepaid. My unique porting code is BL 511925 dated 23/02/2015. The MTS dealer (MTS, S.S. Kovil Road, Thampanoor, Trivandrum) received my porting application and issued a prepaid MTS CDMA sim. (Sim No.OMH[protected] Mo1) The dealer guaranteed to convert my BSNL No. [protected] to MTS prepaid within seven days. The MTS authorities...

This is for your kind information that I Mr.Tomal Chatterjee Mblaze no-[protected] have been using the device since 2013 and i was offered mblaze wifi service with a promise to offer upto 9.8mbps speed and so I have upgraded to mblaze 3gplus on jan 2015 ([protected]) but to my surprise I was not getting the speed upto the mark failure to which I contacted the MTS customer care on [protected] via compalint no APR/1841 dtd[protected] and request...

This is not a good practice I have bought MTS dongle 1.5 months ago. It is not activated yet. I have already called to customer care more than 30 times. Calling cost to customer care & time is disgusting. They are neither returning it nor giving me solution to fix the problem. Its really bad service from MTS. What should I do now ? Please help....

I am Srinivasan Durai, an engineering graduating student from Tamil Nadu.i purchased mts mblaze(No:[protected]) in november of 2014. i was facing network issues from the date of purchase and i was often complaining about it to the customercare, but i dint get a proper response. So in January of 2015 i called the mts customer care and asked them to deactivate my number as i was not satisfied. but they dint deactivate my number and they have...

data card no [protected] Recharged by Rs 299/- on 18/3/15. Received sms that validity will be up to 15/3/15 balance made 0 on 14/4/15. almost 6 GB data usage was avilable. Recharged on 15/4/15 but balance not carried forward. where message receive after recharge on 18/3/15 shows validity up to 15/4/2015...

A person named Avinav (ph. no: [protected]) called me up and mentioned that I had a lot of points in my credit card to be redeemed. Then he asked me to verify the credit card number and then he did some transaction by which I got an OTP from the HDFC bank and he asked me to type the same from my phone. Then he debited rs 7999 from my account in the name of gifts8home_payTM MUMBA. When I investigated, I found the phone number from MTS...

I m really unhappy to express you that my mts no. [protected] deducted 2 rs everyday without prior notification. One month ago i recharged 87 easy recharge on my number but after 2 days my balance deducted automatically.since then i lost approx 34 rs. I want this service fully deactivation as well as my lost money back otherwise i completely disconnect mts service and network....