MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Company activated any services without my permission and deduct my balance.these services activated from last month but when i contact with customer care they told me no services activated in your no. last month my balance deducted but company not inform me. but now i feel my balance is very low then i contact with customer care they did not give me proper response.so i want to proper response......

I remitted Rs.949.05 on 07.11.2014 on line through my credit card account for purchase of one wifi dongle. Despite lapse of so many months neither dongle is delivered to me nor money is refunded back to my card account. The money was made by Mastercard enabled J&K Bank credit card and through Pay U Money gateway. My money be refunded back to my card account....

Sir/Ma'am, My name is Deepak Mishra and I took MTS connection in last year end. From the day I took the took the connection it is not working at all. I have barely(max 1 to 2 mb) used MTS service due to poor network.Before taking the service I requested the vendor to come and check the internet connectivity properly in my area. But it was not done properly as one person came and did the check without any proper instrument. He assured us...

Shanu P [protected] [protected]@gmail.com I am using a data card number [protected]. I have already registered a complaint against there service on dated 12-sept -2014 ( complaint number SEP/1624) and not resolved the during the periods. And the data are used by your technical persons on the basis of testing the account. After that they have charged an amount of 1592. I have already lost the device charge and the bill amount.They...

HI Sir, I have been complaining to MTS many times that i have been facing issues with the MTS services and i have not been receiving signal to access the broadband connection. I had made many payments month on month, but finally when i found no action been taken by MTS i have stopped making the payment. I did not make the payment for last couple of months. I even called an told them and made couple of customer complaints but no one bothered...

hi,
i am using MTS mblaze zte ac3633 post paid plan of 999 for past 9 months, i got speed around 200 kbps to 400 kbps in first 6 months, since this jan net disconnect frequently and speed also get down below 100kbps.. it is not continuously some times it goes under 20 kbps. i made complaint 3 times no response. they asked me to visit showroom but tere is no solution.....

my id -[protected].I am using mblaze for last 2 years .in every month we have face the problem that we cannot get the actual speed, we already registered complaints in several times .After that they changed our plan to as 40Gb.But in few months later they changed our plan to 999 pack without any information.After that changing we face the same situation again.We already registerd the complaints but there is no reply.So kindly note this request...

I am writing to ask you that why my data card is deactivated on 10th of March????? without even informing me or any prior notice, however till now i have not crossed my card limit which is rs. 6000 currently my bill amount is Rs. 2000 only which is under limit also i have not crossed my due date yet.

i am using your service since past one year & i was not expecting such kind o[censored]nprofessional your behavior from your end....

I had used MTS Data Card from April-2014 till November-2014. I had paid the bill till October 2014 with on or before due data. On the month of November, my data card was not working properly, I called so many times to complaint about that to Customer care finally I gave my Data Card to service centre in Nungambakkam on 24th November 2014 (got receipt). They said after one week you will get the new device, I went 2 weeks later that is 10th...

I have requested Disconnection of my MTS Mblaze wifi data card almost two weeks ago but yet i receive mail stating lazk of payment so on and so forth, recently i received a mail stating in payment of Rs.1963/- when i have been out of the country for the past two and half months, customercare has not yet responded to my request neither i am able to get a hold of any personal regarding disconection, My MTS Mblaze number [protected] and my account...

I purchased a MTS wifi dongle ([protected]) on 7th Jan 2015 . When I asked for a demo, they denied and promised saying I will get at least 3 MBPS. From day one, I have never got a speed more than 0.5 MBPS (Many times the speed is less than 0.1 MBPS). I raised Multiple complaints - JAN/4422, JAN/5385, JAN/7739, FEB/3206 but useless. They didnt even had the courtesy to call me back. They simply closed all the complaints without any updates....

I had asked MTS to close my account on the 21st of Feb, for which they mentioned that since it takes 2 days, I should pay the bill till the 23rd of Feb, which came up to Rs.861/-. After paying Rs.861, MTS called me up wanting to confirm my decision to close the account and also asking the reason for closing the account (Nil coverage at my residence). However, I received an email on 5th March mentioning that I need to pay an extra 282 rupees,...

Refund Data Card No. [protected] activated on 3rd Feb'15, would like to bring to notice that the services provided by MTS especially the customer care and speed are pathetic. And while selling the Dongle wrong promises are made. Customer Care : They are not aware of MTS policies and not able to resolve customer queries. Have registered a complaint on 11th feb'15 that I am not getting the speed of even 512 KBPS, whereas MTS promise 8-9MBPS...

Account No : [protected] Dear Sir, As per your company's confirmation mail you have stopped my services from 27/02/2015. Thank you for accepting my cancellation request. I have received your two separate mails on the same time. In one you have mentioned that your services have been temporarily deactivated and in another you have mentioned that if service is in active status and the I am not requested for account cancellation...

I purchased a MTS BLAZE DATA CARD 2 days before after got a call from the number: [protected] .. They explain the plan as 999/- with 40GB unlimited data.. with 7.8MBPS speed as per my Area PIN.. After received the card, I clear all the telephonic and physical verification.. after that when I connected to the Internet ..it shows the speed as only 100-200kbps with whom i can hardly open the Google home page after 10-15 secs... totaly fraustated...

This is to bring to your attentions that I had purchase new MTS data card (No. [protected]) on 08/12/2014 in delhi and since its activation, I am sorry to say that it has not been functioning even 0.45 MBPS speed (Download speed 0.43mbps & upload speed 0.09mbps check on speedtest.net ) due to slow speed browsing is very very slow, various sites take more than half minute to open. Even network in my area is very poor - networking showing...

Hi, I'm unable to connect to my office VPN network using MTS dongle. But I'm able to connect to my office VPN using other data providers and dongles. My office work is getting affected because of MTS. Called customer care several times and raised service request. No proper response from customer care and all service requests were closed without any resolution. Seriously what's wrong with you guys?? I'm not going to recommend MTS for any...

Hi,

I purchased a MTS prepaid plan on February 4, 2015 with 10GB data balance for 15 days.

However, the complete data was surprisingly exhausted within 4-5 days of purchase. And I knew for sure that I have hardly used 1GB of data.

Request you to refund me my money which I spent in purchasing MTS device.

Steps I took before contacting Appellate authority -

1. Called...

I have bought MTS Data connection Mid Dec 2014 for 999 plan. I have raised the problem regarding speed issue from the day Internet service got activated. There was no solution provided at any point of time. Whenever I make calls to MTS Cust Sup, I see new ticked is been created for each time. When the issue is not resolved, how come new tickets can be created ? Is this the process happening in MTS ? MTS promised to me, 1. Money...

I ordered the MTS ultra wifi DF 800 dongle on MTS website http://www.mtsindia.in on 26th October 2014, after checking with MTS support staff, it was conveyed that this MTS ultra wifi DF 800 dongle supports 3G connectivity with minimum speed of 3 MBPS and runs to a maximum speed of 9.8 MBPS. Ever since I started using this connection it was really very slow which hardly ran at a speed in KBPS not even in MBPS, I lodged a complaint on...