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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 63

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S
sriramkrishnank
from Chennai, Tamil Nadu
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Billing Never stops

Address:Chennai, Tamil Nadu

My MTS DATA CARD number is : [protected] I am getting sms for making a payment of 26/- towards the data card even after making the complete payment. However this charge came up after I had made the final payment of a date agreed after which the billing was told to be stopped. I was told that this is the final bill amount. I have been calling the customer care for two months now getting no response from them!! This was the same reaction when...
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B
banuchandarG
from Delhi, Delhi
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MTS datacard service deactivation

Address:Chennai, Tamil Nadu

Hi, Reg - MTS data card cancellation request. MTS data card # [protected] Name - Banuchandar G Mobile# +91-[protected] After 3 days of activation of MTS WIFI datacard, I raised speed issue concern by contacting the MTS customer care executive. A request has been logged - Req# FEB/6348 by 15th Feb 2015. Finally, after 15 days of raising the issue request (1-March-2015) a MTS CC executive has informed me that she would not be...
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A
ashwani697
from Gurgaon, Haryana
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deactivate data card

Address:Gurgaon, Haryana

mts-india Mar 4, 2015 Dear Customer, With reference to your query dated 3/2/2015 about MTS number [protected] regarding bill issue, we would like to inform you that if the services of an account is in active status and the customer has not requested for account cancellation, then customer is liable to pay the daily rental along with service tax irrespective of the usage made as it is a postpaid services. This is standard across all type...
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S
Saravanan GI
from Bengaluru, Karnataka
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Executive cheated

Address:Bangalore, Karnataka

Hi, I hold a prepaid dongle [][protected] which was broken and thought to replace the device. when I searched for a prepaid dongle, One executive got in touch and I got the dongle. After reaching home i saw that it was a postpaid device which i dont want. I called the executive again, he have no proper answer. He is trying to convince me take the post paid. Need fix. Executive contact : [protected] / [protected] Regards, Saravanan G...
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Address:Kollam, Kerala

No response from company side... I logged in many complaints regarding speed issue on my Mblaze no:[protected], concerned people will not do nothing for solving my issue. Now due to PPP validation error i cannot use the connection day by day my time and money loses for the connection, plz find the attached photo proof and my complaint nos. 1.FEB/7082 2.JAN/2764 3.JAN/1432 4.FEB/2452 5.DEC/9765...
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R
rohit chowrasia
from Shillong, Meghalaya
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threatened me

Address:Kolkata, West Bengal

I got a call today from a lady Nisha Agarwal ([protected]) claiming to be from a Verification Department of Delhi District Court. She just confirmed my name, number and address and said that Advocate Vikram Rana has filed a case against me in Delhi District Court and hence I need to go to Delhi for the case. She further confirmed that she does not have any details of the case and gave me the case file number and the contact number of advocate...
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Address:Chennai, Tamil Nadu

Dear Consumer Complaints Team, This is Praveen Kumar from Chennai, I have taken a MTS Data Card on 09- Oct -2014, with the following tariff. Tariff Plan : REV-999-20GB DAY_20GB NIGHT - UNLIMITED Monthly Rental : 999 MTS Data Card No : [protected] Account Number : [protected] And I raised a Compliant on speed related issue on above said MTS No. as follows, 1, Compliant No: Nov / 1641 dated :05-NOV-2-14 2, Compliant No : Nov / 6404...
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K
ksmkhan786
from Chandigarh, Chandigarh
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Regarding Fault Speed and message

Address:Jaipur, Rajasthan

I have a MTS data card wifi [protected] which i got in nov. 14 after that nov month i will get the speed of like null.cannot even browsing no website response soon like 2g working, ...i compliant on mts customercare..they said in your area our technical team is working and at end of month u will get speed..but this fault message give continuously for three months..in march moth they still says the same that technical team is working..blabla... i...
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V
Vijay Agrawal
from Jaipur, Rajasthan
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DATA CARD USAGES IN A WRONG MANNER

Address:Jaipur, Rajasthan

I GOT CONNECTION OF MTS WIFI DATA CARD NO.[protected], WITH A PLAN OF 550/- ACCORDING TO THIS PLAN I WAS PROVIDED 5 GB (DAY USAGES FROM 8AM TO 12 AM NIGHT) AND 5 GB (NIGHT FROM 12 AM NIGHT TO 8 AM MORNING) NOW WHAT THEY ARE DOING IF CONTINUE TO USE DATA CARD FROM MORNING 5-8, AND I DO NOT DISCONNECT THE SAME AT 8 AM, ENTIRE USAGES ARE COUNTED IN DAY USAGES INSTEAD OF NIGHT USAGES AS PER PLAN. ON COMPLAINT THEY ASK ME TO DISCONNECT THE...
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H
Harsha C V
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Bill after cancellation request

Address:Kanchipuram, Tamil Nadu

We have requested for cancellation of MTS wifi dongle service in January 8th 2015. That time they have told to pay the bill amount of 1496Rs/- we have paid the bill. But after 1month again we received the bill for the January in the month of February and the customer service told not to pay the bill and they will disconnect the service. After 1month again we got the bill for month of February. Now they started asking to pay the bill then...
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S
saurabhkapil
from Mohali, Punjab
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Fraudulent and miscommitment by Mts employees

Address:Faridabad, Haryana

I has taken an mts data card in 22nd dec 2014and number isv[protected] and registered a complaint of speed on 26th dec it. i has recieved a call and has been informed to visit the mts centre . I has visited the MTS centre, nit faridabad and they has admit that these circles are having issues in speed and confirmed on mail that your refund of data card has been initiated and do not use the data card.I has since then not used and now to my surprise...
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S
shubhamgoel106
from Mumbai, Maharashtra
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Regarding failure of new connection

Address:New Delhi, Delhi

Dear Sir
I have purchased MTS BLAZE ultra wifi dongle from Laxmi Nagar Delhi 110020 on 27 February 2015.
My connection have not started yet. I have completed all the formalities and given my Aadhar card hard copy as a proof. I had called MTS consumer care so many times but they said that they have not got any documents of mine.I also contacted to my salesperson who sold me this data card but he was saying that he has already...
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R
Rajkumar2362
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Till not get coupon code- Reg

Address:Chennai, Tamil Nadu

I am using MTS Data card and i got message from MTS customer care.. Your bill was generated and you will pay 1113rs before 5th March 2015. You got one when you paid your bill before 28th feb 2015. the offer is, you got coupon code from MTS up to 2500rs from KFC. Till i did not get my coupon code. Am very disappointed from your service.. Many times i am called to Customer care for help.. He/She tell you got message with in 24 hrs but i still...
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R
RANBAKA
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net speed issues

Address:Nagaur, Rajasthan

नेट स्पीड प्रॉब्लम्स इन नियर कुचामन कॉलेज कुचामन सिटी तहसील कुचामन सिटी जिला नागौर राजस्थान स्पीड अंडर 50kbps बल्कि नाईट मे मॉर्निंग मे स्पीड 150kbps लेकिन दिन में स्पीड ओनली 50kbps...
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A
ashwani697
from Gurgaon, Haryana
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do not deactivate my data card

Address:Gurgaon, Haryana

Ashwani Kumar my data card no-[protected] this card due payment say by MTS 1273 rupees i paid this payment[protected], at this time call customer care MTS i said that i close this data card but they say your due payment 1033 rupee more, this is bad by company...
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Address:Coimbatore, Tamil Nadu

MTS people gave wrong commitment including appellate in billing dispute. Initially I paid Rs 1000 as security deposit and got the connection activated after 4 to 5 days only after I paid the security deposit. I bought the modem on October 1st 2014 via COD option and recived the modem after 8 to 9 days. It got activated from 16 of oct 2014. They ask me to pay Rs 1000 as security deposit since your hometown address proof is out of service.I...
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Address:New Delhi, Delhi

Sir, I made complain to MTS so many time but they give complain number like FEB/9875 and after 2 days they will close the complain and say it will be resolved in 20 working hours but so will come to resolved the problem they only charge money monthly so plz do needfull.MTS NUMBER=[protected] thanks...
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A
ankit jhinjhunwala
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unnecessary balance deduction

Address:Bhilwara, Rajasthan

I have sent two mails to mts but haven't got any reponse - I have purchased mts dongle on 25 feb and till 27 i had used max to max 6gb but in the 27th night when i checked my balance it was showing as zero. I dont know how it was showing zero balance when i had used approx 6gb only. Also after this i made a recharge on 28th morning at 12:36 a.m. of amount 499 but at that time the wifi was not working, it was showing as connected in my...
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N
nick454545
from Dehra Dun, Uttarakhand
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Deduction of 3 GB internet balance despite of not using the internet.

Address:New Delhi, Delhi

MTS consistently deducting internet balance from the account although we have not used the internet. There customer care facilities are also very bad. They are telling fake records about the internet usage and when we ask to mail us the records, they denied. Very bad impression from the company....
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K
kolapodda
from Mumbai, Maharashtra
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Worse service and liers employes

These people are literally fraud peoples.Beware of them they say that they provide services at minimum prize but they will never deliver from last 3 months I am facing problem with device and network but they are rectifying my complaint.They are not good with their service, unfriendly peoples, Never up to the mark just not serving well. If you have a complaint forget that it will be get clear. Most of the staff lies about things they meant...
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