MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I was facing connectivity issue with my MTS data card [protected] for past 30 days. Hence I have opened an compliant on 23 Feb, 2015 and got an feedback the compliant will resolved in 22 hours. Still it was not resolved, but got message that issue was resolved. On contacting customer care they simply said that they have called my but I didn't responded. It was very Worst response from them. I want it to escalate & need solution very...

Hi. I had purchased a MTS WIFI DATA CARD FOR 999/- after much persuasion by the advertisements and messages I was getting last year in November.. From the beginning the agent lied to me about activation/registration and I had to wait longer than I was told and I had to even go to a service center for help with activation. However I though it was an initial issue and then I started using the Internet wi fi which was ok. However in 2 months...

Dear sir, I purchased an MTS data card vide. no. [protected] on[protected] from om sai Telecom Delhii-11032 and he assured me that the speed is 9.8 mbps but since then, I have not seen the speed more than 0kbps -127kbps till today. I have made my complaints regarding this but no use. Can you tell me a place in Delhi where the speed is 9.8mbps? Due to this reason I could not start my new work of share trading. Evven the speed as I mentioned...

i ordered a MTS BLAZE wifi dongle on 12th November 2014 and today is 27th Feb but till now no update on delivery, i lodged complaint so many times but every times executives said that in next 7-10 days you will receive your shipment. I havent seen this kind of worst service. For reference i am attaching my order number Order : [protected] (Fulfillment In Progress) Order Status: Fulfillment In Progress Order Date: 12.11.2014...

They have the worst service . I have contacted them for the past 20 days and they are still not able to solve one small issue. And their customer care Mail id, i have never seen such thing anywhere you will only get acknowlegment mails and no response will be there even after 20 years. And the speed of the internet that is more aweful. So please go for anyother options instead of MTS if you want to live a normal life . Else you need to call...

Dear Sir I have MTS data card No.[protected] which was purchased few weeks back but still internet speed not picked.Now am i getting the speed from 3kbps to 9 kbps. I am very very disappointed about this data card.if you are not increase my internet speed am going to broken with help of big stone. I was called lot of time to your customer care but nobody take as serious..the were simply said it will increase... Let us know when...

In the connection with the below tailed mail and your earlier mail communication, today I had visited your MTS Shop to migrate my Postpaid connection to Prepaid connection.Then I come to know that my Data Card number has been disconnected permanently. But I could not understand at that time why my connection got permanently disconnected!!! Because as per TRAI(Telecom Regulatory Authority of India) after receiving the customer request for...

I am currently using the mts 3g plus wifi data card. Signal Strength is very very very very very...worst. I had ever seen these kind of network service. Obviously they have no ability to provide Network service. Please shut down you stuff and close your mouth and keep calm. Dont come forward and give advertisement and all (upto 9mbps speed)....totally nonsense network...

I bought a MTS Ultra Wifi Datacard. When searched Olx.in one of the guy listed saying supplying new datacard & the 40GB plan is closing on the same day (after cross checking that was a big lie). supplied one MTS Ultra Datacard, paid Rs.700/-. They said will be activated on the same day. But they didnt do. I kept on calling customer care MTS they said no document has been uploaded. After that I kept on calling the below two guys who supplied...

Sir I'm using MTS no. [protected] from last 4-5 years; didn't face any problem till some days back.. From few last month I'm in Delhi i. e. Roaming & I'm using my phone very little just to know who's is calling & if any important msg.. In last month they have deducted whatever balance I recharge with.. When i came to know that it happened customers executive denies it promptly.. But 2 days back they have again deducted...

Dear Sir, I am facing the problem with my mts data card no-[protected].It`s a post paid connection 40gb plan and unlimited.My bill has come for rs2322 besides it should come as Rs999/- + serv. tax .Now mts company customer care says that I have used this device in roaming that`s why excess billing has been done.Whereas I am pretty much sure that I haven`t used it in roaming.The only condition with the broadband plan I am having is, if...

Sir m ramesh kumar from karnataka my mobile no [protected] which is Used by me from last 3 to 4 years withauot any problem but on date 20 Feb 2015 with amount rs 178 two time which is show me successful by Massege but benift not credite in my account. 1. My first recharge at 5:10 pm on 20 feb 2015 2. My second recharge at 10:30:47 pm on 20feb 2015 transaction id 75191133 And sir i call many time to custmaer care my complain no feb/6324...

I have a MTS prepaid data card number - [protected] with which I have been facing problems since the time I have taken it! Twice earlier when I recharged it online it did not get recharged but my balance got deducted. Now I have last recharged this number for 699 on 11th Feb 2015.. I have not been using this number since the last recharge, but when I started suing it 5 days back the connection was extremely slow.. to the extent that it was...

i registered a complaint against the speed issue of mts ultra wifi three time since 14 feb and after the maximum resolution date they just close the complaint without fixing the issue.. i am writing this complaint second time to you but still i am not getting the response. complaint id: feb/6279, cmpl: feb/7124...

I have received calls from people claiming that they are legal hires of MTS and they are filing case against for the non-payment of bills outstanding. I bought a MTS broadband connection (MTS Number:[protected]) 3 years back and then suffered a lot with their pathetic services, as they themselves have not updated records for the advance payment done my me.Then, I had got in between the Distributor and company to settle issue to update their...

Data card number [protected]. I purchased it on 17/02/2015 from World Vision, T-nagar. Actually I was getting it as door delivery from an Agent Venugopal for Rs. 2200/-. He assured me that it would be activated by evening. Now it is a week time from then and still not activated nor the details are got updated with MTS. Whenever I call MTS, they are telling that no details have got updated with them. Whenever I call the agent he doesn't pick...

I use a prepaid MTS Dongle purely for internet data over laptop. The dongle has no sim either. I recharged online on 16.2.2015, Monday for Rs. 500. The data was transferred to my main balance. What is this main balance? If it is a sim based, then, this 500 amount can be used for other calls. When this data is applicable for internet usage, why is there a need of main balance? My net got over within a week, with an intimation that, my balance...

my mts id is [protected].The MTS data card says that 40GB in 3GB speed for the plan 999.When I started using, I never got 40GB and speed as advertised.I raised complaint over phone and email however It wasn't rectified .I asked customer care to send a technician to check the speed and resolve the issue but they never send technicians.Customer care has got more time for collecting money every month.(i.e they starting calling before...

The MTS data card says that 40GB in 3GB speed for the plan 999.When I started using, I never got 40GB and speed as advertised.I raised complaint over phone and email however It wasn't rectified .I asked customer care to send a technician to check the speed and resolve the issue but they never send technicians.Customer care has got more time for collecting money every month.(i.e they starting calling before 5 days of payment).SMS also am receiving...

Mobile No:[protected] Account ID: [protected] My account was activated on 8th or 9th Jan 2015 but the device never got connected. I called MTS customer care and they asked me to visit the nearest office to upgrade the software, this is so bad as they cannot give the update patch online. Anyways I have asked them to cancel the services by calling customer service, I was told that I will receive call from MTS customer care about this. I...