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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 68

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Address:Chennai, Tamil Nadu

I have purchased an Mts mblaze untra wifi dongle bearing the number [protected], on 14th january 2015 and it was not activated till 19/01/2015 and 20/01/2015 i got a confirmation call and sms stating that my line got activated. and i called the customer care and launched on 21st jan and they registered my complaing and today on 22jan i again contacted the customer care and they are telling it will take another 24 hrs to resolve. I am very...
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N
nishu malik
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wrongly depleted my 10gb

Address:Ghaziabad, Uttar Pradesh

my data card no is [protected].i recharged the datacard on 24 dec by paying rs 999 for 28 days.my card could not acces the net though it was showing the amount recharged .so i complained, mts customer care told me that the data card failed to accept the recharge due to some technical fault and they also told me after solving the technical issue that i again need to recharge in order to use net .when i again complained, they provided me with...
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A
arun.sj
from Pune, Maharashtra
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Pathetic customer servise

I bought MTS on 12th Jan.. Card number is [protected].. I was not able to activate it from my end and I called the customer care and raised complaint.. Till today I haven't got any calls or no body has came to solve the issue. I have called the customer care several times and every time I got a 24 hours deadline.. It's 10 days and the issue is still not solved and nobody has called me yet. Pathetic customer service....
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G
ggobinath
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Fake promise and cheating

Address:Chennai, Tamil Nadu

Data card No: [protected] Account ID: [protected] I have bought MTS wifi datacard 1 year back. The executives explained the speed(upto 21.1 mpbs) and futures and i was really impressed and bought it immediately. When i start using it i was really disappointed because speed never crossed 256 kpbs.i have raised no of complaints but no use. whenever i called customer care they replied that the problem will be resolved with in 22 hrs but they...
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J
Jojopjose
from New Delhi, Delhi
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mts just want to sell device

Address:Ernakulam, Kerala

I took MTS MBlaze Ultra for Rs.999. It worked for only one week after which it started showing a disconnected status. I registered a complaint with MTS customer care on 6-Jan-2015 (complaint ID. Jan2354) for which there was no response and so I registered a complaint in MTS APPELLATE. Still now there is no response from MTS side. And the worst thing is that MTS generated the monthly bill for the same period for which the device was not...
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J
Jojopjose
from New Delhi, Delhi
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MTS Just want to sell device

Address:Ernakulam, Kerala

I took MTS MBlaze Ultra for Rs.999. It worked for only one week after which it started showing a disconnected status. I registered a complaint with MTS customer care on 6-Jan-2015 (Complaint ID-JAN2354) for which there was no response and so I registered a complaint in MTS APPEALLATE. Still now even after 15 days there is no response from MTS side. And the worst thing is that MTS generated the monthly bill for the same period when the device...
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S
Surendar Krish
from Chennai, Tamil Nadu
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Disconnection problem

Address:Pondicherry, Puducherry

Myself K. Surendar from Pondicherry and my mts data card number is [protected]. From the very first day of activation I didnt get speed more than 30kbps, I have raised many complaints regarding this but my problem is not solved and finally they told that is the maximum speed of my location. So I decided to disconnect it and raised a request to Appellate since I didnt get proper response from customer care. they told me to pay the outstanding...
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M
Mohamed Fahim Sahib
from Taliparamba, Kerala
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No Speed & Not able to check usage balance.

Address:Chennai, Tamil Nadu

Mts no - [protected] Mob no - [protected] Email - [protected]@eim.ae The speed is not fast as advertised and promised by them. Im just getting a speed of half or maximum 0.70 mb. This is my first month and its a Postpaid plan. So how can continue paying for it when I dont get the proper speed. Its just a little more than 2g thats it. Another problem is, I am not able to check my usage balance. I dont know is this a way for tricking customers...
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P
pradeepk2005
from Delhi, Delhi
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Got cheated by MTS agent

Address:Bangalore, Karnataka

I got cheated by MTS agent. They promised me telling that its a high speed Wifi -5 connections of 5Mbps-9Mbps. I never got a speed more than 1Mbps. Night I was not able to even Browse the Internet due to low Speed. I suggest you never get cheated by MTS agents. They come and give promises on high Speed and less charges. Never BELEIVE !!! Even the dongle they tell which gives 5 wireless connections doesn't give high speed... After...
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Address:Chennai, Tamil Nadu

Hi Team, I bought MTS ultra MBLAZE wi-fi (With speed upto 9.8 Mbps) in Dec 8th. They took 5 days for activation. After that, they suggest me to upgrade the device (ZTE) for speed issue. I called MTS BR (Madhavaram, Manali, Sowcarpet, Parrys, Kandanchavadi) but there was no response at all. I personally visited all 5 BR's and those were closed. Atlast, I managed to get that device upgraded. But still there was no improvement in speed...
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G
gokulnsk
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Network very slow

Address:Thanjavur, Tamil Nadu

I am N.Sivakumar Thanjavur My mts post paid data card number [protected] my datacard very very slow of this month begining onwards what reason i know please check my number and solve my problem immediately Thankyou, N.Sovakumar [protected] 17.01.2015...
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Address:Kolkata, West Bengal

Dear Sir or madam, I would like to inform you that on 2013 i have purchased a Mblaze data card from my nearest Mblaze delear, vide MDN no [protected], and SN no 9a130801F925, on that time i have got free 10 Gb data, but after used it, then i was unable rechage it, when i went for recharge then its said that the recharge amount is not applicable for your number, i had several call to the customer care, bu they are unable to solved it. ...
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Address:Chennai, Tamil Nadu

Hi, My MTS Data Card Number is : [protected], Account ID: [protected] I owned this MTS Datacard for more 6 months, I resided in Sholliganallur . I was using 999 Internet pack, as its decently Good speed.Recently i, got Shifted to Thoraipakkam, Where MTS datacard was not working at all, when i keep on calling the customer care, i was getting some irrelevant informations, like, wait for 1 week, try restarting, i waited 10 days and decided...
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F
fireferoz
from Chennai, Tamil Nadu
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Poor Activation process

Address:Chennai, Tamil Nadu

Fed-up with MTS service I was purchased MTS postpaid data-card on 10th Jan 2015, before purchase they said within one hour data-card will get activate but after purchase they said it will take 24 hours. Still now my data-card was not get activated, feeling bad in starting stage o[censored]sing MTS. Still now i didn't receive any voice call regarding activation. Don't know how long i need to wait for this small activation process. Yesterday...
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R
Ranjeey
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation wrong plan and charged excess bill amount

Address:Bangalore, Karnataka

Dear Team, My name is Ranjeet Kumar Padhi from Bangalore, Friday (12.12.2014) I brought one “MBlaze Ultra Wi-fi “ devise MDN: [protected] and told the sales Officer Mr. Zabiuallah (Cell: [protected]) very clearly to activate Rs. 444 plan, he has written the same in the form and before activation during my verification call verifying authority Mr. Salman[protected] told that I am under Rs. 999 plan. I told him very clearly to don’t...
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S
SUHAIL SIDDIQUI
from Delhi, Delhi
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Bad customer care experience

Address:New Delhi, Delhi

I had a problem with my new MTS MBLAZE Ultra Wi-Fi [no.[protected]]. The signal strength was very low. I called for assistance in customer care on[protected] first they gave me some instructions which i followed but it did not work, then i called them back on[protected] they told me that they have registered my complaint and they sent the technician before[protected] but no one come to check this. On[protected] i called them, then they told...
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K
Kashish Malhotr
from Delhi, Delhi
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False Commitment

Address:New Delhi, Delhi

I bought mts data plan and within 3 months of the issuance of new data card, company was not able to provide the specified speed as per the plan.I told them to solve the issue. The engineer told me that you can''t get more speed than that as company don''t have speed to provide to you. Then i told them to disconnect the connection and refund my money Rs 1500 for the data card given by them. They disagreed for it and sent me extra bill for...
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C
chowdary203
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow internet speed

Hello last month i buy take a new MTS broadband connection at that time that agent told me 9.8Mbps but i am not getting even 500Kbps also, i made complaints more than 20 times from last month onwards they are not responding. my connection number [protected], please resolve the issue.i submit the proof also that 400kbps also not constant connection disconnect for every 30min....
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K
kartrhik
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deduction from account for unknown services

Address:Bangalore, Karnataka

For several times there has been deduction from mobile account (mobile no- [protected]) stating I have opted certain services, which i certainly haven't, and don't know about. When i call customer care services to resolve my issue and refund the amount, they decline stating i have self activated the service. But i knew something was wrong . So i dont use the mts mobile except when i have to make a call . But again on[protected] when i check...
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H
Himanshu Rathi
from Gurgaon, Haryana
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Mblaze Recharge - MTS Cheated Me - 8459209035

Address:Gurgaon, Haryana

Dear All, I have been a loyal and regular customer of MTS for past more than 2 years. I have never faced any issues with services untill last night and specifically what made me write you is degradation of customer support services. You will get a fair amount of idea what i faced after you go through following sequence of events :-- 1. On 10th Jan in evening, i found my internet speed very slow. I called your customer care to find...
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