MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Sir I have bought a Postpaid connection of MTS MYMBLAZE([protected])in may. My monthly plan was Rs499 3GB/month but my bill for first month came 1112. I talk to customer care about this then he told me that i have used my main balance and extra unit also. and said that the bill which is more than monthly plan was due to using extra unit balance. Sir when i was using my extra unit then they never send me any massage regarding this. While my 2 mobile numbers and a email id registered when i bought this. And then customer care told me that your usage details will be send to your mobile no and mail also but they never send any massage and mail.

I Jainul Basar purchased MTS Data Card whose number is [protected] From S.M. Jalis ([protected] / [protected]). Who was a sales representative of MTS on 23 Sept. 2012 at Rs. 700.00 So my MTS Data card activated on 24 Sept. 2012. Due to some personal reasons I had to deactivate my Data Card on 02/07/2013. Last Bil No.[protected]. Few days back I got a MTS data Card bill of different number [protected] at my name on my address. Just to clarify you my Data Card number was [protected] not [protected]. So as the number was not mine. I enquired with MTS office but they refused to answer on it. So 15 days back I got a legal notice to pay the amount pending on [protected] of Rs 1472.18 The MTS office must have done an identity error by enclosing my name and address with the [protected] number. Kindly solve this matter as soon as possible. Regards Jainul Basar H. No. 265-A, Gali No. 7, Ekta Vihar, Meethapur Extn. Badarpur, New Delhi-110044 Mob. : [protected]

MTS MOBILE COMPANY SERVICE PROVIDER - MTS DUAL SIM PHONE GSM + CDMA Complainant's Goal: HAVE 2 PROVIDE ME DUAL SIM GSM+ CDMA LAVA LAUNCH FREE OF COST FOR MENTAL AGONY MTS MBLAZE - MENTAL AGONY / HUMILIATION...THE TWIST WITHIN SEC ..the LIE..the PUZZLE....the HALLUCINATION...REALITY excavation “The true secret of giving advice is, after you have honestly given it, to be perfectly indifferent whether it is taken or not, and never persist in trying to set people right.”Re: SERVICE..NO CALL BACK....TIME KILLING.......18 ABOVE DAY PAASED : ACCENT PROBLEM...................3 DAYS ABOVE PASSES PROOF THE WRITTEN SERVICE THEN VERBAL???????/!!!MARKETING STRATEGY Subhojeet Dey 4:57 PM (0 minutes ago) To appellate.kol, ChiefCSD, appellate.wb, MTS, datasupport.kol Respected, Sir, With Reference to Below Query / Grievances “ MENTAL AGONY / HUMILATION “ as No Response from MTS “ KILLING TIME GAINING TIME “ as I redo like to mention that today i.e. 10/07/2013 I went to Kasba MTS shop Kolkata – 700107 West Bengal and was astonished to hear the Answer to Conversation with the Shop owner and his Staff that MTS had never launch any GSM+CDMA Phone with tie up with NOKIA and with Price range Rs 1700/- and I might be confused mistaken then I think all the people living near Mauha Cinema Hall , Garia Kolkata – 700084 too might be from 2012 end to May / June 2013 Illusion ate of 3 floor AD with picture and name of Mobile set with Film Star Amir khan Bhanja . Its right place to mention that shop owner Showed me " KIRAN SICT " WHICH TOO AND ONLY Set launch via MTS with dual Facility whose Price is Rs 1700/- GSM + CDMA . If Show then what about Ad seen in Garia or Same do set seen with Personal Eye “NOKIA GSM + CDMA RS 1700/- Model No?? S1CTCC007 “at Gariahat your mention Shop Send via you on June 2013 & too had 3ice Queried MTS Customer Care in June 2013. Please improve your Service than Excuse of LIES as Customer is aware of there RIGHTS. With Regards Yours Customer Subhojeet Dey (Mob No: - [protected] ) On Fri, Jun 28, 2013 at 1:36 PM, Subhojeet Dey wrote: On Mon, Jun 10, 2013 at 7:03 PM, Subhojeet Dey wrote: Re: As Similar Found on Dongle MTS Purchase issue of the Marketing Sells Man outside Kavi Nazrul Metro Stn of last Week of May 2013..Now Position of Person Interaction ad to Person [ TEAM ] Change...what these all LIE"S On Fri, Jun 7, 2013 at 2:41 PM, Subhojeet Dey wrote: Re: Mr. Parth Pratim =[protected] from MTS No ??/ = SERVICE PROOFS.....CUSTOMER COMES TO YOUR FOR SERVICE TIMELY AND ON TRUST http://www.mtsindia.in/Kolkata/contactus.html Respected, Sir, Please Improve your Staff Communication Fluency[ ACCENT ] and Energy of Voice to be Energetic along with Customer Query Soln No Excuses with..... [Please stop Bengali Language Fluency People to Speak in HINDI its irritating]. As Per Your 3ice Call to 155 from 04/06/13 at 10:10 PM and Confirmation With the Shop owner 109/A, Rasbehari Avenue ,Kol- 29 I Went to Purchase the Imran Khan Ad Dual SIM ( GSM+CDMA) Set but Was Excuses to Misbehave, Humiliated on Pretext of Extra?? than the Rate when Set was Available as me Mine Self Seen [the staff call to his owner to sell the set but owner excuse to him " NOT TO " as cause...to him telephonic] (Hoarding) thus had lead to Mine Time Energy Money to Monitory Loss Yesterday as Same Excuse on Call your 155 at about 06:00 PM and Same too Much at 08:11 PM. Therefore Request you to Provide me the SET with Compensation amount of Rs 100/- as Mine Travel Expenses etc and a Shop Address were Credit Card is Accepted to Proof the Price if Not "BILL ONE" Price Extra than the Billed amount on Document. With Regards. Yours Customer From 4 Above Year with 3 Connection's already Subhojeet Dey ([protected] / [protected] / [protected]) On Fri, Jun 7, 2013 at 2:32 PM, Subhojeet Dey wrote: Appellate (Kolkata) Name: Mr. Parth Pratim Fax No.[protected] E-Mail Address appellate.[protected]@mtsindia.in Address Sistema Shyam TeleServices Limited PS Srijan Tech Park, 9th Floor, DN-52, Sector V, Salt Lake City, Kolkata, West Bengal – 700091 Contact No.[protected] from MTS No. and[protected]from any Non-MTS No Automated Acknowledgment Mail Inbox x MTS APPELLATE WEST BENGAL Jun 10 to me Dear Customer, We acknowledge the receipt of your mail and our officer would respond to you within 24 hours. We kindly request you to share your complaint/request number in case you have already contacted our customer care as this helps in faster resolution. Please ignore if you have already shared this information. Should you require urgent support you can contact me on[protected] from Monday to Friday, between 9:30 am and 6:00 pm. For any other information please feel free to contact customer care 155 for Voice services and 955 for Data services from MTS mobile or [protected] for voice services and [protected] for Data services from non MTS phone. We value your association with MTS. Sincerely, Vijay Kakwani Appellate Authority, MTS West Bengal Sistema Shyam TeleServices Ltd. PS Srijan Tech Park,DN-52,Sector-V ,Salt Lake , Kolkata – 700091 MTS +[protected] appellate.[protected]@mtsindia.in This is an auto-generated response. Kindly do not reply to this mail. ________________________________________ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, Kindly notify the sender and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. Sistema Shyam Teleservices Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.

MTS Company is cheating people very badly, I am really frustrated with them. I am without internet from more than 10 days and no one are ready to help. I got a Data card this month from a distributor and my data card number should be [protected] and I opted for the plan unlimited at Rs. 599/- 3GB 3.1Mbps speed, I paid around 1,700 in advance for the data card and for 3 months bill when the data card was handed over to me. My wife uses this as she is working for a AUS company (Work from home), We using this service for official; however, the speed has become very very slow after every 4 days of i recieved the connection. I called up customer care (pathetic is not the word for their English, very very tough to understand their English) to check this issue but no proper responce. Calling to the customer care started like this (atleast 4 calls everyday for more than an hour/call) and I used to hear all non-sense explainations. Today i called Venkat (Appellate incharge - Ambattur, Chennai) and asked about the status and He said that he will put a conference call with his Manager in next 5 minutes and am still waiting for his call(Its almost 45 mins am waiting), when I called him again no responce. I want a solution as quick as possible else need refund for the same. CAN YOU PLEASE HELP ME ASAP. You can call me at [protected]

this is the worst service provider that i have ever experienced in my life,i have been with an recharge of rupees 999 this month,its marked on my dongle that the downloading speed will be 3.1 Mbps but it actually is 1.2 Mbps and uploading speed is marked as 1.2 Mbps but it comes out to be 400-500 kbps,and after the 10 GB usage offer marked as the speed comes out to be 166 kbps but actually it is 30-40 kbps,this company have cheated me in all aspects,worst thing is that it took around 45-50 seconds to open the Google web browser and for Google instance it took another 25-30 seconds. Mts is all met to be froad.

DEAR SIR ,
I am NITISH MANI i am a student , MY MTS DATA CARD NUMBER IS [protected]. i am using mts mblaze data card . My tarrif plan is MBLAZE LITE -DELHI 499 rs . I am using this plan from 3 or 4 months , in this the month of july 2013 the company charges me 3028.80 rupees extra amount for extra data uses of 7572 mb data, but i did not used this huge amount of data . I used my data within limit as given under my plan 499 i.e.( MBlazeLite 499 : 8GBDay + 15GB Night Upto 256 Kbps extra uses charge 40 p/MB) . The company charges me according to 40 paise /mb of 7572 mb extra data , but i did not use this extra amount of data . Company barred my service and pressure me to pay this huge amount which is like impossible for me i can not afford this amount i am financially weak . So many times i called customer care number they told me that you have to pay this amount no any option ,they did not file my any complaint .they told me that you have consumed this extra amount of data ,but i told them that i did not use such extra amount of data ,i used within plan limit . As i used mts mblaze from over 10 months and this plan of rs 499 from 3 to 4 months but this huge amount of bill never ever come . I am in very tension and in pressure and never think about such incident occur in my life . As i am financially very weak i am unable to pay this huge amount . please help me as soon as possible . my contact number - [protected].

NITISH MANI
[protected]
MTS DATA CARD NUMBER - [protected]

Hi,

I bought new Postpaid data card on 24/07/2013. The data card is activated on 27/07/2013. After activate when i connect to internet using MTS data card i am getting "Remote server does not respond" message. When i contact to MTS customer care, they told me to reinstall the MTS Application and change mode of connection to broadband. I tried all, but no solution. And also i tried to more than 5 computers. But no solution. Can anybody resolve this issue

My Data card # [protected]

Thanks

MTS Company is cheating people very badly, I am really frustrated with them.

I am without internet from more than 1.5 months and no one are ready to help.

I got a Data card in March from a distributor and my data card number should be [protected] and I opted for the plan 12GB unlimited at Rs. 999/-, I paid around 3,800 in advance for the data card and for 3 months bill in March when the data card was handed over to me.

My wife uses this as she is working for a US company (Work from home), We used this services for 3 months; however, the speed used to be very slow after every 10 days in a month.

In Mid of June, Data card was deactivated. I called up customer care (pathetic is not the word for their English, very very tough to understand their English) to check if the bill payment was pending and found out that my 3 months payment in advance was still available and no need to pay, but they dont know whey Data card was deactivated and asked me to wait for couple of hours.

Calling to the customer care started like this (atleast 4 calls everyday for more than an hour/call) and I used to hear all non-sense explainations. Almost 10 - 12 days later when I started blasting them, Finally they sent a technician to house (he was a nice guy), he checked with some software and got to know that my Data card is been mapped with some other number [protected] which belongs to some guy called Syed and my number [protected] is mapped with Syed's Data card (Syed is using Rs. 750/- plan which is only 3GB, and this is the reason my Data card speed was very slow after every 10 days).

After this again I started calling customer care (complaint no. is C[protected] and I told the issue but still ended up with no answers or solution.
I found out the escalation matrix on their official website and sent a two page escalation email to "appellate.[protected]@mtsindia.in" on July 1st 2013 and a followup email on 2nd and 3rd July and again ended up with not even a courtesy reply.

I found the next level of escation matrix on web site and forwarded the same email on July 19th to "[protected]@mtsindia.in" copying "appellate.[protected]@mtsindia.in" adressing a person by name "Viad", Till today I have not received a single reply or a call from any one of them.

Today July 29th I somehow found the CSD number and called [protected] and spoke to somebody called Vignesh (Appellate incharge - Ambattur, Chennai) and blasted. He says they have received my email on July 1st and have forwarded to concerned department, when I asked him that don't you have a courtesy to call your customer and talk about the resolution, he has no answer. Now he told me that he will put a conference call with his Manager in next 5 minutes and am still waiting for his call(Its almost 45 mins am waiting), when I called him again somebody said he is busy he will get back to you. WHEN WILLLLLLLLL IIIIIIIIIIIIIIIIIIIIIIII GET THE RESOLUTION???????????????????????????????????????????????????????????

Between all this issue I get a call from some one from MTS in July begining saying that I have an outstanding bill amount of Rs.5000, please pay this immediately else your Data card will not be activated. WHAT KIND OF ORGANISATION THEY RUN....

Like I said above, my wife uses this to work for a US company (she works for night shift) and she gets her salary every month. from Mid of June to till date she has not received her salary as she does not have a net for working. WE HAVE LOST MORE THAN RS. 40,000 IN THE WAY OF HER SALARY.

I want a lumpsum compensation for this loss and I want my data card to be reactivated ASAP for next 3 months (with free of cost as I have already paid in advance for 12 GB plan and I have never used it.).

CAN YOU PLEASEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE HELP ME ASAP.

You can call me at[protected]

I have purchase on MTS Postpaid data card, When i purchased the executive told me you will get 5 GB with 3.1 Mbps speed after that 256Kbps unlimited. I have given 2 month advanced rental for that.Bur when i was used its giving only 40 Kbps download speed and only till 3GB data and after that 65 kbps unlimited its very big joke by MTS.
Whats the mean o[censored]nlimited plan if site will not able to open.
and no proper support provided.
My Dara card no : [protected]

I'm sharing MTS support chat because i'm very frustrated:

10:50 PM Thank you for connecting to Chat help services.
10:53 PM You will be shortly assisted by our service expert.
5061 Sanjeet Kumar Verma Welcome to MTS, I am Sanjeet, How May I help you?
5061 Sanjeet Kumar Verma Sir, Are you available on web chat ?
s nand MDN: [protected]
s nand MDN: [protected]
5061 Sanjeet Kumar Verma Thank you for confirming Data Card number.
5061 Sanjeet Kumar Verma Yes Sir, please let me know how can I help you?
s nand mts india is a fraud company
s nand plz check status of previous complaint
5061 Sanjeet Kumar Verma Sorry for the inconvenience caused to you.
s nand 4 july
5061 Sanjeet Kumar Verma Definetly Sir, I will assit you in this regard.
5061 Sanjeet Kumar Verma please be on chat sir
s nand koi assit nahi karoge pata hai
5061 Sanjeet Kumar Verma mafi chahunga ashuvidha ke liye
s nand phir bhi complaint ka status batao
5061 Sanjeet Kumar Verma bilkul sir
5061 Sanjeet Kumar Verma kab complaint kiya tha aapne
s nand 1 month se yahi to kar rahe ho
5061 Sanjeet Kumar Verma ashuvidha ke liye mafi chahunga sir.
5061 Sanjeet Kumar Verma kab complaint kiya tha aapne
s nand plz check status of previous complaint
s nand what progress ?
s nand how much work on it in %
5061 Sanjeet Kumar Verma Sorry for the inconvenience caused to you.
s nand update batao bhai
s nand 4 july ke complaint ka staus
s nand batao bhai
s nand are you there?
5061 Sanjeet Kumar Verma sir, as I can check the status of your previous complaint, your complaint has been closed with the remarks on 05.07.2013 12:50:03
SERVING SITE IN THE AREA IS UTILIZED AND ALREADY OPTIMIZED. CUSTOMER WILL EXPERIENCE SPEED ISSUE DUE TO CAPACITY CONSTRAINTS. WILL BE RESOLVED TILL 30 JULY
s nand hello mr. verma
s nand kyo close kiya
s nand ye resolve karo
5061 Sanjeet Kumar Verma sir,It Will be resolved till 30 july, so hence case closed.
s nand abhi resolve nahi hua hai
s nand mts india is a fraud company
5061 Sanjeet Kumar Verma sir ,abi nahi hua hai, aapko wait krna hoga 30 july tak.
s nand to kya progress hai batao
s nand abhi kya kar rehe ho
5061 Sanjeet Kumar Verma sir, maine aapko pahle hi btaya ki SERVING SITE IN THE AREA IS UTILIZED AND ALREADY OPTIMIZED. CUSTOMER WILL EXPERIENCE SPEED ISSUE DUE TO CAPACITY CONSTRAINTS. WILL BE RESOLVED TILL 30 JULY
s nand salary free ke lete ho
11:01 PM The user has ended the session.Thank you for interacting with us.

I Gajendra Gaur (Technical Director of KITES TECHNOWORLD PRIVATE LIMITED) on behalf of kites techno world private limited is not happy with your services and your executives.
Respected Service Provider i have your four MTS MBLAZE connections now i facing many problems so i want to disconnect my connections.
i want to share a very serious problem with you that is:
one of your executive mr ravi [protected] (mts sales executive) one day he came at my office and said me about services and many thing also shared some proposals then i had choose a two plans and received four connections but i did not satisfy with your services then i called to ravi then he said "i am coming" and he did not come here then i was calling him again and again but he was not picking my call and didnot replied me anything. neither call nor sms then oneday i called to ravi from another number then he cut the call and send a sms i am coming at ur office till eveining but he didnot came then i went to your c scheme office there i meet to mr yunus [protected] i shared my all problem and i said him "please disconnect my devices" then he call to someone then mr yunus said i cannot help you.

then i call to customer care and there i was get a good suggestion that is, your executive said that you just go to nearest bro office then you have to create a hot bill and pay that bill then you have to proceed a request for disconnection then we can easily disconnect your numbers but mr yunus said I cannot generate your connections hot bill without the permission of mr jasveer([protected]) then I call to mr jasveer then he said “you have signed and mou with me and now you can’t disconnect your connection before three months and if you want to disconnect these connections the you have to pay generated hot bill and 10000 rupees that is claim amount otherwise you can’t disconnect your connections”
the important thing is that we did not signed any type of MOU with any anyone in terms of MTS internet connections or MBLAZE Connections.

Now the problem is that I don’t want to continue with these dongles that means I want to disconnect these connections that’s why today I was call to mts customer care number then he said I have registered your request and you have to go your nearest bro then pay your hot bill after that your connection will be automatically disconnect with in 24 hrs.my request number is JUL/200662 and I am requesting to you please look on my request seriously because now I am very tired.

When I talked to to mr jasveer then I told him “please give me written document or E mail for the same” but he replied me in very abusing language(me tere connections nahi katunga tere ko jo ukharana h wo ukhar le).

My Connection Details are:
Mblaze Number: 1.[protected] 2.[protected] 3.[protected] 4.[protected]
I am requesting you kindly generate my hot bill and disconnect my connections and ready to pay and try resolve this problem.

REGARDS
Gajendra Gaur
Technical Director
KITES TECHNOWORLD Pvt Ltd
[protected]
[protected]@kitestechnoworld.com

sir,
I, vishal gupta had purchased MTS (HUWAI C8511) on 18/sep/2012 with one year warranty. I have found touch problem in mobile phone. So i submitted phone at mts service centre on 02/apr/2013. They said that to come after 7 days to collect your repair cell phone. When i went there for collecting, they simply said to come after 2 days i will definitely give your phone. After that i go there 2-3 times in a week, they always say to come after 2 days. Now 3 and half month have passed, they have not got repair my cell phone. Please suggest what to do.

I'm using MTS MBlaze Prepaid Internet package. i am facing internet speed problem last 1 months my internet plan is Rs. 1545/- quarterly &
internet speed 3 MBPS up 15GB But i m getting only 20kbps - 100kbps only. i paid quarterly payment Rs. 1545/- on My MDN: [protected].

I was complaining for MTS Internet speed around 12 days, and today itself not get any solution, i was talk many time in customer relationship service. you have recorded calls of conversation between me and customer service,

I complaint against this issue on 4 july, 13 and get reply "Your issue will be resolve till 30 july". This is too much time. today 15 juty,13, nothing done. I can't wait more.

Please Please Please Please resolve my internet speed issue or refund amount.

please look into the matter and do the needful.

Thanks,
Shiva Nand
MDN: [protected]
Data Card : MTS MBlaze

MTS offered me Mblaze at RS 100 and rental charges of 500 per month.
I said person who came to me to sell device that if speed will not b 3.1 mbps than I will return your device.

After using it for 3-4 days in Noida,Sector 44,Village-Challera, I found that speed is very very low. I called the person who sell device and he said that due to network issues your speed is slow. Wait for 1-2 days than I will check it again.

Again after 2-3 days i called them that in Delhi speed is good but here speed is very bad. I asked him to take his device back. But he didn't came and neither he received call.

After few days MTS generated bill on my account.Now they sent court letter to me that your amount is pending and you are failed to pay your due amount.

Amount is just Rs. 1320. But why should I pay. They gave me poorest service and their service providers who sell devices is not picking my call to take back their device. Broadband speed was too low.

Ravindra vats is the advocate who sent this letter to me. I am just sharing this post to tell all you guys that MTS service is the worst service in broadband.

They Do false commitments to you before selling device.
They do not co-operate with you.
They produce false bills to you.
They harass you by sending court letters.
They never listen to their customers.
Their broadband connection is the worst connection.

Hi ,

I bought the MTS Mblaze data card on 5/06/2013 and got very bad speed .
I have decided to cancel the connection , so today (7/16/2013) i went to MTS India (Sistema Shyam Teleservices) bangalore salarpuria touch.
I have given the request for canceling the connection and wanted to return the device, but they said they will take the money but not give the money back for returning the device and they said they will accept the device in some terms and conditions and i asked what is that ? then they explained if customer wants to return the device then after purchasing within five- ten working days we need to report to customer care regards bad speed and usage should not be more than 500 MB.

I am not able to understand about this terms and conditions.

Now they just want the money for closing the connection .

I just mention my Model no below.

model no - [protected]
Account no[protected]

Can you please help me on this?

thanks
Ashutosh Kumar

I made the mistake of buying MTS post paid data card. I have submitted all the documents and MTS promised me activation in 24 hours. Its been more than 4 days and I am still not able to access the data card. Called MTS multiple times and they behaved in very unprofessionally and arrogantly. They simply refused to help me saying that I have not submitted the documents and I need to follow up with the reseller. Reseller saying he submitted the document and I need to check with MTS contact center. Later reseller stopped answering my phone. MTS charged me Rs1400 and now just refused to help me and they even refused to connect my phone to any senior or floor supervisor. This is nothing but a clear example of CHEATING.

Hi

I am facing issue with MTS data card , 2 days ago I received a legal notice from mts to pay the bill which I have not used.
Its like I had a MTS data card and which never worked good, I always have to submit complaints regarding that but they never resolve the issue.
I have launched so many complaints for the issue , still they were not ready to fix this , and after few months I stopped paying the bill by saying that I am not going to pay in this condition. they de-activated the data card after 4-5 days. but still they were sending the bills of 1150 INR every month on my mailbox, I haven't replied them and they keep on sending the bill every month, don't know for what.
I already have lost so much work because of the pathetic services provided by them, and now they want me to pay the bill for which I haven't used.
They have used the section 403,405, 406 and 420 in the notice they send me.
Please tell me what to do.

Regards
Sumit Ghosh
sumit.[protected]@gmail.com

My Father is using MTS Mobile number [protected] from past 4 years. It's CDMA mobile connection from MTS Service provider. He has submitted his ID proof to get this mobile connection. Now he got the message saying Registration failed. When we enquired it with Customer care they are telling this mobile number is registered to some other name.

My question is how would it be possible to give same connection to some other name when still that number is up and running ? Since the mobile number is shared across our family and relations. Kindly requesting the MTS team to address this issue ASAP.

My Father Name is Rangarayappa V, The Mobile Number [protected] which he has using from past 4 years. It is not working for a week now.

Could somebody assist and look in to this issue.

Thanks in Advance
Renuka Prasad

Dear Sir

Please note that i have bought HTC PULSES on 31.05.2013 from Ajmer .These days i am facing problems in touch screen of phone . I visited several times of your store of Ajmer but not receive any resolution of your executive & These phone warranty period is near to end (30-May-2013) . Your executive not ready accept to this phone . they are not ready to listen any thing . They are saying total stock of this sat is out of warranty of but still 2 days is left from today . When i bought warranty was 1 year according to offer document . Also they are saying terms & condition has changed of this phone . if terms & condition has changed by you then why customer not informed by Company. please note that if in communication period if warranty is expire i will not responsible Please do the needful or suggest me what should i do .
Mail Date Was 29.05.2013.

I am Suffering even after a year as i had used MTS for about a month a year ago With company's fraud and blackmailing technique.

please refer to below emails.

I had bought a MTS connection and as it was not meeting the speed as informed by sales person i stop using it after a month and my data card was inactive.
And MTS billing team called me and said they will send a person to collect payment. And i accepted to pay.But the person came after about a 10days after that by the time my another bill got generated.

but i paid the balance amount which i had used.

But after few months i was surprised to see bill and notices from MTS.

and after that who;e story is in below mail. They are using a blackmailing technique and the escalation points are not taking proper action





Forwarded conversation
Subject: Fwd: disconnection request MTS mobile number is not avail [protected] - Highly irritaed
[protected]----

From: Somanath M <somu.[protected]@gmail.com>
Date: Mon, Nov 19, 2012 at 8:27 PM
To: customercare.[protected]@mtsindia.in
Cc: appellate.[protected]@mtsindia.in, nodal.[protected]@mtsindia.in, [protected]@mtsindia.in


Hi Team
I had purchased as data card and the card was used for one month and i was not satisfied with the performance. So i paid my bill to a Executive by Name Peter who cam and collected my bill after 15 days after i asked you to collect the bill. By that time my connection was cancelled and also. I had informed him that i am not interested to continue the connection with this tariff so i had asked him to cancel it and he informed he will call me from office but he did not. during this proceedings of change of my tariff or to prepaid my another bill got generated where i has already stopped using the connection. And i had got a call from billing department i also informed them to cancel the connection.
This happened 3 months and no body was working on my request.
Later i got a call from one of the team lead or manager from billing department (Shivkumar ) he asked me to send him mail and i sent which is the trial mail. Even after that i have not got any confirmation .
But today i have received a Lawyer notice with ref no: CS/NOV1940 from Advocate Ranvir vats asking to contact Mr. BP singh. 91-[protected].
I am okay to pay if there is any outstanding amount of my usage if there is any. And not the false billed amount where my connection was not active.
Please let me know the revised amount and i will make the payment today only
Please call me to [protected]


[protected] Forwarded message[protected]
From: Somanath M <somu.[protected]@gmail.com>
Date: Sun, Sep 30, 2012 at 12:23 AM
Subject: disconnection request
To: shivkumar.[protected]@gmail.com


Hi Shivkumar

As discussed earlier and today please disconnect my MTS connection
And i am frustrated because of your internal communication gap.

Thank you

--
Somanath.M
Doddaballapur



--
Somanath.M
Doddaballapur


[protected]
From: <customercare.[protected]@mtsindia.in>
Date: Fri, Nov 23, 2012 at 8:50 PM
To: somu.[protected]@gmail.com


Dear Mr. Somanath,

Thank you for writing to MTS.

We regret the inconvenience caused to you and apologize for delayed response. With reference to your mail dated 20th of Nov'12, regarding MDN [protected] for disconnection and bill dispute, we would like to inform you that your account has been temporarily deactivated from 1st of Sep'12 as per your request but there are pending dues from your end. Your outstanding amount till date is Rs. 1,169.48. Last payment we have received from your end was of Rs. 230 on 31st of Jul'12 after that we have not received any payment. We request you to kindly provide us the receipt number of payment made by you. After getting details we will validate and update your payment accordingly. You have been charged for monthly rental on pro rata basis although usage was not there.

Further, we like to inform you that for permanent disconnection of your account we request you to clear your outstanding amount till date.

Let us know if you require any further assistance, we would be pleased to assist you.

Regards,
Neha Trikha

MTS Customer Care – KK
Sistema Shyam Teleservices Limited,
Ground Floor,"Salarpuria Touchstone"
15/3,Outer Ring Road,Kadubeesanahalli,
Varthur Hobli, Bangalore -560087
MTS Customer Care Voice [protected]
MTS Customer Care Data [protected]
Customercare.[protected]@mtsindia.in

From: somu.[protected]@gmail.com
Sent: 11/20/2012 9:57:41 AM
To: MTS CUSTOMER CARE KARNATAKA


Hi Team

I had purchased as data card and the card was used for one month and i was not satisfied with the performance. So i paid my bill to a Executive by Name Peter who cam and collected my bill after 15 days after i asked you to collect the bill. By that time my connection was cancelled and also. I had informed him that i am not interested to continue the connection with this tariff so i had asked him to cancel it and he informed he will call me from office but he did not. during this proceedings of change of my tariff or to prepaid my another bill got generated where i has already stopped using the connection. And i had got a call from billing department i also informed them to cancel the connection.

This happened 3 months and no body was working on my request.

Later i got a call from one of the team lead or manager from billing department (Shivkumar ) he asked me to send him mail and i sent which is the trial mail. Even after that i have not got any confirmation .

But today i have received a Lawyer notice with ref no: CS/NOV1940 from Advocate Ranvir vats asking to contact Mr. BP singh. 91-[protected].

I am okay to pay if there is any outstanding amount of my usage if there is any. And not the false billed amount where my connection was not active.

Please let me know the revised amount and i will make the payment today only


Please call me to [protected]







[protected] Forwarded message[protected]
From: Somanath M <""somu.[protected]@gmail.com"somu.[protected]@gmail.com>
Date: Sun, Sep 30, 2012 at 12:23 AM
Subject: disconnection request
To: ""shivkumar.[protected]@gmail.com"shivkumar.[protected]@gmail.com


Hi Shivkumar

As discussed earlier and today please disconnect my MTS connection

And i am frustrated because of your internal communication gap.

Thank you

--
Somanath.M
Doddaballapur





--
Somanath.M
Doddaballapur





[protected]
From: Somanath M <somu.[protected]@gmail.com>
Date: Sat, Nov 24, 2012 at 4:36 AM
To: customercare.[protected]@mtsindia.in


Please call me I will explain whole story

[protected]
From: <customercare.[protected]@mtsindia.in>
Date: Wed, Nov 28, 2012 at 11:23 PM
To: somu.[protected]@gmail.com


Dear Mr. Somanath,

Greetings from MTS India!

Thank you for writing to MTS.

We regret the inconvenience caused to you and apologize for the delayed response.

With reference to your mail dated 24/11/2012 regarding MDN [protected], we reaffirm that we are fully sensitized to your concerns expressed and taking complete note of your complaint. It is unfortunate that your experience is not satisfactory and we deeply regret the discomfort you have gone through.

We regret to inform you that we tried to contact you on alteranet number but did not got response from your side.

In this regard we would request you to please write us the comlete concern so that we would be able to assist you in best possible way.

Further we request you to kindly provide us the receipt number of payment made by you. After getting details we will validate and update your payment accordingly. You have been charged for monthly rental on pro rata basis although usage was not there. Also would like to inform you that for permanent disconnection of your account we request you to clear your outstanding amount till date.

However, if you have any more concern or query please write us back so that we would be able to assist you.

We value your association with MTS.




Let us know if you require any further assistance, we would be pleased to assist you.

Regards,
Abhishek Tiwari


MTS Customer Care – KK
Sistema Shyam Teleservices Limited,
Ground Floor,"Salarpuria Touchstone"
15/3,Outer Ring Road,Kadubeesanahalli,
Varthur Hobli, Bangalore -560087
MTS Customer Care Voice [protected]
MTS Customer Care Data [protected]
Customercare.[protected]@mtsindia.in

From: somu.[protected]@gmail.com
Sent: 11/24/2012 6:06:48 PM

To: MTS CUSTOMER CARE KARNATAKA

Please call me I will explain whole story

On Nov 24, 2012 10:19 AM, <""customercare.[protected]@mtsindia.in"customercare.[protecte...⇄ wrote:


Dear Mr. Somanath,

Thank you for writing to MTS.

We regret the inconvenience caused to you and apologize for delayed response. With reference to your mail dated 20th of Nov'12, regarding MDN [protected] for disconnection and bill dispute, we would like to inform you that your account has been temporarily deactivated from 1st of Sep'12 as per your request but there are pending dues from your end. Your outstanding amount till date is Rs. 1,169.48. Last payment we have received from your end was of Rs. 230 on 31st of Jul'12 after that we have not received any payment. We request you to kindly provide us the receipt number of payment made by you. After getting details we will validate and update your payment accordingly. You have been charged for monthly rental on pro rata basis although usage was not there.

Further, we like to inform you that for permanent disconnection of your account we request you to clear your outstanding amount till date.

Let us know if you require any further assistance, we would be pleased to assist you.

Regards,
Neha Trikha

MTS Customer Care – KK
Sistema Shyam Teleservices Limited,
Ground Floor,"Salarpuria Touchstone"
15/3,Outer Ring Road,Kadubeesanahalli,
Varthur Hobli, Bangalore -560087
MTS Customer Care Voice [protected]
MTS Customer Care Data [protected]
""Customercare.[protected]@mtsindia.in" nCustomercare.[protected]@mtsindia.in

From: ""somu.[protected]@gmail.com" nsomu.[protected]@gmail.com

Sent: 11/20/2012 9:57:41 AM
To: MTS CUSTOMER CARE KARNATAKA

Hi Team

I had purchased as data card and the card was used for one month and i was not satisfied with the performance. So i paid my bill to a Executive by Name Peter who cam and collected my bill after 15 days after i asked you to collect the bill. By that time my connection was cancelled and also. I had informed him that i am not interested to continue the connection with this tariff so i had asked him to cancel it and he informed he will call me from office but he did not. during this proceedings of change of my tariff or to prepaid my another bill got generated where i has already stopped using the connection. And i had got a call from billing department i also informed them to cancel the connection.

This happened 3 months and no body was working on my request.

Later i got a call from one of the team lead or manager from billing department (Shivkumar ) he asked me to send him mail and i sent which is the trial mail. Even after that i have not got any confirmation .

But today i have received a Lawyer notice with ref no: CS/NOV1940 from Advocate Ranvir vats asking to contact Mr. BP singh. 91-[protected].

I am okay to pay if there is any outstanding amount of my usage if there is any. And not the false billed amount where my connection was not active.

Please let me know the revised amount and i will make the payment today only


Please call me to [protected]







[protected] Forwarded message[protected]
From: Somanath M <""""somu.[protected]@gmail.com" nsomu.[protected]@gmail.com"""somu.[protected]@gmail.com" nsomu.[protected]@gmail.com>
Date: Sun, Sep 30, 2012 at 12:23 AM
Subject: disconnection request
To: """"shivkumar.[protected]@gmail.com" nshivkumar.[protected]@gmail.com"""shivkumar.[protected]@gmail.co...⇄ nshivkumar.[protected]@gmail.com


Hi Shivkumar

As discussed earlier and today please disconnect my MTS connection

And i am frustrated because of your internal communication gap.

Thank you

--
Somanath.M
Doddaballapur





--
Somanath.M
Doddaballapur






[protected]
From: Somanath M <somu.[protected]@gmail.com>
Date: Thu, Nov 29, 2012 at 12:33 AM
To: customercare.[protected]@mtsindia.in


Please call me on [protected]
--
Somanath.M
Doddaballapur


[protected]
From: <customercare.[protected]@mtsindia.in>
Date: Tue, Dec 4, 2012 at 3:10 AM
To: somu.[protected]@gmail.com





Dear Mr. Somanath,


Thank you for writing to MTS.

We regret the inconvenience caused to you and apologize for the delayed response.

With reference to your mail dated 29/11/2012 regarding MDN [protected].

We request you to kindly provide us the receipt number of payment made by you. After getting details we will validate and update your payment accordingly. You have been charged for monthly rental on pro rata basis although usage was not there. Also would like to inform you that for permanent disconnection of your account we request you to clear your outstanding amount till date.

However, we tried to contact you on alteranet number [protected] at 4:30 PM on 4th Dec-2012 but did not got response from your side.


We value your association with MTS.

Let us know if you require any further assistance, we would be pleased to assist you.

Regards,
Abhishek Tiwari

MTS Customer Care – KK
Sistema Shyam Teleservices Limited,
Ground Floor,"Salarpuria Touchstone"
15/3,Outer Ring Road,Kadubeesanahalli,
Varthur Hobli, Bangalore -560087
MTS Customer Care Voice [protected]
MTS Customer Care Data [protected]
Customercare.[protected]@mtsindia.in

From: somu.[protected]@gmail.com
Sent: 11/29/2012 2:03:37 PM

To: MTS CUSTOMER CARE KARNATAKA

Please call me on [protected]




On Thu, Nov 29, 2012 at 12:53 PM, <""customercare.[protected]@mtsindia.in" ncustomercare.[protected]@mtsindia.in> wrote:


Dear Mr. Somanath,

Greetings from MTS India!

Thank you for writing to MTS.

We regret the inconvenience caused to you and apologize for the delayed response.

With reference to your mail dated 24/11/2012 regarding MDN [protected], we reaffirm that we are fully sensitized to your concerns expressed and taking complete note of your complaint. It is unfortunate that your experience is not satisfactory and we deeply regret the discomfort you have gone through.

We regret to inform you that we tried to contact you on alteranet number but did not got response from your side.

In this regard we would request you to please write us the comlete concern so that we would be able to assist you in best possible way.

Further we request you to kindly provide us the receipt number of payment made by you. After getting details we will validate and update your payment accordingly. You have been charged for monthly rental on pro rata basis although usage was not there. Also would like to inform you that for permanent disconnection of your account we request you to clear your outstanding amount till date.

However, if you have any more concern or query please write us back so that we would be able to assist you.

We value your association with MTS.





Let us know if you require any further assistance, we would be pleased to assist you.

Regards,

Abhishek Tiwari


MTS Customer Care – KK
Sistema Shyam Teleservices Limited,
Ground Floor,"Salarpuria Touchstone"
15/3,Outer Ring Road,Kadubeesanahalli,
Varthur Hobli, Bangalore -560087
MTS Customer Care Voice [protected]
MTS Customer Care Data [protected]
""Customercare.[protected]@mtsindia.in" nCustomercare.[protected]@mtsindia.in

From: ""somu.[protected]@gmail.com" nsomu.[protected]@gmail.com

Sent: 11/24/2012 6:06:48 PM

To: MTS CUSTOMER CARE KARNATAKA


Please call me I will explain whole story


On Nov 24, 2012 10:19 AM, <""""customercare.[protected]@mtsindia.in" ncustomercare.[protected]@mtsindia.in"""customercare.[protected]@...⇄ ncustomercare.[protected]@mtsindia.in> wrote:


Dear Mr. Somanath,

Thank you for writing to MTS.

We regret the inconvenience caused to you and apologize for delayed response. With reference to your mail dated 20th of Nov'12, regarding MDN [protected] for disconnection and bill dispute, we would like to inform you that your account has been temporarily deactivated from 1st of Sep'12 as per your request but there are pending dues from your end. Your outstanding amount till date is Rs. 1,169.48. Last payment we have received from your end was of Rs. 230 on 31st of Jul'12 after that we have not received any payment. We request you to kindly provide us the receipt number of payment made by you. After getting details we will validate and update your payment accordingly. You have been charged for monthly rental on pro rata basis although usage was not there.

Further, we like to inform you that for permanent disconnection of your account we request you to clear your outstanding amount till date.

Let us know if you require any further assistance, we would be pleased to assist you.

Regards,
Neha Trikha

MTS Customer Care – KK
Sistema Shyam Teleservices Limited,
Ground Floor,"Salarpuria Touchstone"
15/3,Outer Ring Road,Kadubeesanahalli,
Varthur Hobli, Bangalore -560087
MTS Customer Care Voice [protected]
MTS Customer Care Data [protected]

""""Customercare.[protected]@mtsindia.in" nCustomercare.[protected]@mtsindia.in" ""nCustomercare.[protected]@mtsindia.in" nnCustomercare.[protected]@mtsindia.in

From: """"somu.[protected]@gmail.com" nsomu.[protected]@gmail.com" ""nsomu.[protected]@gmail.com" nnsomu.[protected]@gmail.com


Sent: 11/20/2012 9:57:41 AM
To: MTS CUSTOMER CARE KARNATAKA

Hi Team

I had purchased as data card and the card was used for one month and i was not satisfied with the performance. So i paid my bill to a Executive by Name Peter who cam and collected my bill after 15 days after i asked you to collect the bill. By that time my connection was cancelled and also. I had informed him that i am not interested to continue the connection with this tariff so i had asked him to cancel it and he informed he will call me from office but he did not. during this proceedings of change of my tariff or to prepaid my another bill got generated where i has already stopped using the connection. And i had got a call from billing department i also informed them to cancel the connection.

This happened 3 months and no body was working on my request.

Later i got a call from one of the team lead or manager from billing department (Shivkumar ) he asked me to send him mail and i sent which is the trial mail. Even after that i have not got any confirmation .

But today i have received a Lawyer notice with ref no: CS/NOV1940 from Advocate Ranvir vats asking to contact Mr. BP singh. 91-[protected].

I am okay to pay if there is any outstanding amount of my usage if there is any. And not the false billed amount where my connection was not active.

Please let me know the revised amount and i will make the payment today only


Please call me to [protected]







[protected] Forwarded message[protected]

From: Somanath M <""""""somu.[protected]@gmail.com" nsomu.[protected]@gmail.com" ""nsomu.[protected]@gmail.com" nnsomu.[protected]@gmail.com"""""somu.[protected]@gmail...⇄ nsomu.[protected]@gmail.com" ""nsomu.[protected]@gmail.com" nnsomu.[protected]@gmail.com>

Date: Sun, Sep 30, 2012 at 12:23 AM
Subject: disconnection request

To: """"""shivkumar.[protected]@gmail.com" nshivkumar.[protected]@gmail.com" ""nshivkumar.[protected]@gmail.com" nnshivkumar.[protected]@gmail.com"""""shivkumar.[protec...⇄ nshivkumar.[protected]@gmail.com" ""nshivkumar.[protected]@gmail.com" nnshivkumar.[protected]@gmail.com



Hi Shivkumar

As discussed earlier and today please disconnect my MTS connection

And i am frustrated because of your internal communication gap.

Thank you

--
Somanath.M
Doddaballapur





--
Somanath.M
Doddaballapur










--
Somanath.M
Doddaballapur


[protected]
From: Somanath M <somu.[protected]@gmail.com>
Date: Tue, Dec 4, 2012 at 3:11 AM
To: customercare.[protected]@mtsindia.in


I am very much available on the same [protected] call me now i have not received any call from you.
--
Somanath.M
Doddaballapur


[protected]
From: <customercare.[protected]@mtsindia.in>
Date: Thu, Dec 6, 2012 at 9:25 PM
To: somu.[protected]@gmail.com


Dear Customer,

Greetings from MTS India!

We regret the inconvenience caused to you.

In regard to your mail dated 12/4/2012 for MDN [protected], we would request you to provide us the complete concern so that we can forward the same to the concern department for resolution.

However, we have tried to contact you on [protected] at 10:56 AM 07 Dec 12 but number was not reachable.

We appreciate your association with MTS and we believe that happy customer makes happier world.

It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meet all your future requirements.

Let us know, if you require any further assistance, we would be honored to assist you.

Regards,
Abhishek Rishi


MTS Customer Care – KK
Sistema Shyam Teleservices Limited,
Ground Floor,"Salarpuria Touchstone"
15/3,Outer Ring Road,Kadubeesanahalli,
Varthur Hobli, Bangalore -560087
MTS Customer Care Voice [protected]
MTS Customer Care Data [protected]
Customercare.[protected]@mtsindia.in

From: somu.[protected]@gmail.com
Sent: 12/4/2012 4:41:41 PM

To: MTS CUSTOMER CARE KARNATAKA

I am very much available on the same [protected] call me now i have not received any call from you.



On Tue, Dec 4, 2012 at 4:40 PM, <""customercare.[protected]@mtsindia.in" ncustomercare.[protected]@mtsindia.in> wrote:



However, we tried to contact you on alteranet number [protected] at 4:30 PM on 4th Dec-2012 but did not got response from your side.




--
Somanath.M
Doddaballapur


[protected]
From: Somanath M <somu.[protected]@gmail.com>
Date: Thu, Dec 6, 2012 at 10:38 PM
To: customercare.[protected]@mtsindia.in


Please provide me u r direct number I will call

Thanks and Regards

Somanath M

[protected]
From: <customercare.[protected]@mtsindia.in>
Date: Mon, Dec 10, 2012 at 12:47 AM
To: somu.[protected]@gmail.com


Dear Customer,


Thank you for writing to MTS.

We sincerely apologize for the inconvenience caused to you.

With reference to your mail dated, 12/7/2012 regarding the MDN [protected] for billing issue, we would like to inform you that we have logged a complaint with the reference number C[protected] in your MTS account for checking the billing issue of your MTS account and the same will be closed by 11th December 2012, 01:10 PM. So we would request you to please wait for the same.

Therefore, we would request you to wait for some time to get your issue resolved.

Let us know if you require any further assistance, we would be pleased to assist you.


Regards,
Bhola Datt


MTS Customer Care – KK
Sistema Shyam Teleservices Limited,
Ground Floor,"Salarpuria Touchstone"
15/3,Outer Ring Road,Kadubeesanahalli,
Varthur Hobli, Bangalore -560087
MTS Customer Care Voice [protected]
MTS Customer Care Data [protected]
Customercare.[protected]@mtsindia.in

From: somu.[protected]@gmail.com
Sent: 12/7/2012 12:08:33 PM

To: MTS CUSTOMER CARE KARNATAKA

Please provide me u r direct number I will call

Thanks and Regards

Somanath M


On Dec 7, 2012 10:55 AM, <""customercare.[protected]@mtsindia.in"customercare.[protecte...⇄ wrote:


Dear Customer,

Greetings from MTS India!

We regret the inconvenience caused to you.

In regard to your mail dated 12/4/2012 for MDN [protected], we would request you to provide us the complete concern so that we can forward the same to the concern department for resolution.

However, we have tried to contact you on [protected] at 10:56 AM 07 Dec 12 but number was not reachable.

We appreciate your association with MTS and we believe that happy customer makes happier world.

It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meet all your future requirements.

Let us know, if you require any further assistance, we would be honored to assist you.

Regards,
Abhishek Rishi

MTS Customer Care – KK
Sistema Shyam Teleservices Limited,
Ground Floor,"Salarpuria Touchstone"
15/3,Outer Ring Road,Kadubeesanahalli,
Varthur Hobli, Bangalore -560087
MTS Customer Care Voice [protected]
MTS Customer Care Data [protected]
""Customercare.[protected]@mtsindia.in" nCustomercare.[protected]@mtsindia.in

From: ""somu.[protected]@gmail.com" nsomu.[protected]@gmail.com

Sent: 12/4/2012 4:41:41 PM
To: MTS CUSTOMER CARE KARNATAKA

I am very much available on the same [protected] call me now i have not received any call from you.



On Tue, Dec 4, 2012 at 4:40 PM, <""""customercare.[protected]@mtsindia.in" ncustomercare.[protected]@mtsindia.in" ""ncustomercare.[protected]@mtsindia.in" nncustomercare.[protected]@mtsindia.in> wrote:



However, we tried to contact you on alteranet number [protected] at 4:30 PM on 4th Dec-2012 but did not got response from your side.




--
Somanath.M
Doddaballapur


[protected]
From: Somanath M <somu.[protected]@gmail.com>
Date: Wed, Jul 3, 2013 at 5:34 AM
To: [protected]@yahoo.com


--
Somanath.M
Doddaballapur

[protected]
From: Somanath M <somu.[protected]@gmail.com>
Date: Wed, Jul 3, 2013 at 10:36 AM
To: customercare.[protected]@mtsindia.in, [protected]@yahoo.com
Cc: appellate.[protected]@mtsindia.in, nodal.[protected]@mtsindia.in, [protected]@mtsindia.in


Hi MTS team,

This issue is still not resolved

After 3 months now again the same story?

Why the hell are you people troubling me for using your data card for one month?
I am really out of my patience.

Again the advocate has called me saying that he is going to send the notice.


Will you resolve this or you want me to take this up with consumer court??????


I will be available on phone only before 8AM in morning or after 7 PM in evening.

Call me on above timing.


I will be available on phone only before 8AM in morning or after 7 PM in evening.
I will be available on phone only before 8AM in morning or after 7 PM in evening.



Hi Advocate Ravi,

As discussed please immediately file a case in consumer court and make this company pay for this trouble caused to me.






--
Somanath.M
Doddaballapur

[protected]
From: Somanath M <somu.[protected]@gmail.com>
Date: Wed, Jul 3, 2013 at 10:51 AM
To: customercare.[protected]@mtsindia.in, [protected]@yahoo.com
Cc: appellate.[protected]@mtsindia.in, nodal.[protected]@mtsindia.in, [protected]@mtsindia.in


I will be available on phone on6ly before 8AM in morning or after 7 PM in evening.



[protected]
--
Somanath.M
Doddaballapur



--
Somanath.M
Doddaballapur