My Flower Tree Complaints & Reviews

Address: Gurugram

Order I'd 896393
Cake not delivered
Not raising refund request
Not picking calls
Spoiled the occasion.

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Address: Gurgaon

I have ordered a cake and they have not delivered it till time and even not responding to calls. After so many calls they picked and said we have different department for refund but we don't have their number and can't raise your refund request.

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Nice cake vry dlcius taste... Very appreciate dat that cake reach on time. It was unexpected to order on time but like alwys u delivrd rgt on time.

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Few Items not delivered from my Rakhi order . This order was placed 14 days prior from Rakhi. Even though they not able deliver on time . Ruined the whole day of my family. Worst service ever seen. Fraud online shopping, customer representative s are not able to track their deliveries status from their own delivery partners . Even after 3 days no hope or signs that they will deliver or not . Not giving any updates . Item showing in invoice tracking status getting ready for preparation or not delivered but their final status showing items delivered and we are still waiting . That’s really annoying and frustrating . I Will never recommend anyone to order from this fake online business

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In the name of doing business My flower tree is just looting customers.

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Aug 23, 2021

Updated by Flowertreewaste Had ordered rakhi and dry fruits for my brother but he received only rakhi..

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Hello,
I ordered Rakhi on the occasion of rakshabandhan the date is 21st of August but 21st and 21 nd the website is showing payment pending, but 23rd it was showing order placed. Wast website and irresponsible personal no one is answer to my issue the customer support team tell it was techinical issue I lost my money and the product is not delivered lost ND time also.. so many times I cal to customer care wast and worst website... Please clear my issue as early as possible if not done I will complaint to consumer Court...

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I have ordered two products to be delivered to Pune. The items didn't get delivered till 23 aug 21 however it was scheduled to be delivered by 22 Aug 21. Even the customer care response is pathetic. If I want to talk to them the waiting time is 10 min everytime and even the customer care are least bother about their lapses. It was a worst experience. Plz don't use their services....

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Order id 890599 had order rakhee for my brother on 21st August and this site promised me for same day delivery and when I went
to payment page there it was written it will delivered by 22nd August between 6 to 9 pm ..after 3 pm I constantly follow then for the order customercare did not received my call..then I texted them via chat then they constantly assuring me that they will deliver it by 9 pm ...till 8.40 I had chat with them and same he told me...then after 9.30 I got a message with a fake reason of rain...in that delivery address there was no rain whole day...I paid a huge amount that 685 rupees only for rakhee because it was a emotion for that particular day...which was spoiled my day and mood...Now after rakshyabandhan over it doesn't make any sense to send rakhee..which is over priced ...please cancel it and refund my money to source account...

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You guys have delivered incomplete order. Instead of Celebrations you have sent 10 rs chocolates and only one pair of cheap looking rakhi. You should be ashamed of delivering such low value products. Order number is 892340. Fraud!

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Aapki app me product delivered dikha raha he lekin abhi tak product mila nahi he agar item time pe nahi mila to me police station me 420 ki complen kar dun ga

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Aapki app me delivered dikha raha he lekin abhi tak product mila nahi he order no 892400 agar item time pe nahi mila to me police station fraud ki complen kar dunga

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I placed an order for Rakhi on 9 Aug from Australia to deliver in India. Order no -876486 I ordered cake and chocolate tower which was supposed to deliver on Sat 21/8 but tracking status was giving wrong information and not showing updates properly . I tried to contact customer service but there is long waiting period of call and live chat. No one from customer service giving any information and they don’t know the status of delivery . Lack of communication and company representative have no idea when order will deliver . I would never recommend anyone to order from this online website, as they ruined our day. I had very bad experience and I don’t know even I will get any refunds or not because of their worst customer service.

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J

Jivteshwar

Sep 3, 2021

My order no 876486 placed on 9 Aug 2021 from that two items cake and chocolate tower missing and not received yet. I called and made complaint multiple times but no one get back to me regarding order delivery or refunds . Didn’t receive any email from company on this complaint . Tracking system is so annoying which initially showing items under preparation and will be delivered soon but now it shows delivered . They changed status to delivered without delivering missing items. Very bad experience dealing with this fraud online business . They are looting people on giving false information of same day delivery and delivery on time. I placed this order for Rakhi and not recommending anyone.

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Fraud online. Order ID 880887
Not recommended
occasion -Rakshabandan.

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My order was not delivered
Absolute fraud...

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I was panicked that the flowers would not be delivered at the midnight. Was totally Blown away with your service to have them delivered on time. Thanks!

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Website: [email protected]

I ordered a rakhi combo along with chocolates and a cake, now its status is coming as delivered but the item is still not received. Oder no is 891622. Kindly deliver the item to the mentioned location or kindly refund the amount.

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Address: Bangalore

Didn't received rakhi ant its showing delivered and asking for feedback...Very disappointed, pathetic service, just looting the customers...plz don't order as soon they will charge and at the end ur order will not be delivered.. customer care also don't know anything only one repeated line they will say.

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I have placed an order for birthday cake to be delivered on 20.08.2021.Order was not delivered on 20.08.2021.
As per the mail received from your side i got the reply that the delivery boy met with an accident.
So i have requested for the cancellation of the order number 885311.I have not received the cancellation confirmation from your side.
I need the refund of the amount i have paid

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I have ordered same day deliver item but that order I not delivered on time. If it is not delivered on time then there will be no use for me.

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Got the sweetest gift from delightful service a beautiful rose box and service extended by them is superb. keep it up team. U hve the best of the best collction. I am very impressed.

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My Flower Tree Complaints & Reviews

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My Flower Tree reviews & complaints page 25

Cake not delivered no refund

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Not delivered items,not responding calls and not refunding money

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Very delicious taste

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Delayed orders / tracking system giving wrong updates/ lack of communication with customer service representatives

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Looting customers

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Delay of delivery

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Complaint against my order 895768

Rakhi with chocolates

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Incomplete order and cheap products

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Not delivered my product

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Not delivered my products

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Order delayed and not delivered yet

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Online Frauds

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Not delivered on rakhi

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Perfectly delivered at the midnight

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Rakhi combo alons with chocolate and cake

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Rakhi not received and status showing delivered

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Non delivery of birthday cake

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Rakhi Order not delivered on time

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Sweetest gift

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