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My Flower Tree Complaints & Reviews

www.myflowertree.com
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Updated: Aug 10, 2025
Complaints 1121
Resolved
40
Unresolved
1081
Bad 😕 It seems that My Flower Tree has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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My Flower Tree reviews & complaints page 39

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S
Sidhartha Shetty
from Bengaluru, Karnataka
Apr 17, 2021
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I'm Abhirath Shetty I had paid extra for the cake too be delivered on 14th midnight. The cake was delivered at 9pm and the whole party was spoilt.
I have already sent a mail in this regard from my mail id [protected]@hotmail.com. I'm yet to hear from you. Is this the service that we get after charging for time slot delivery.
Attached photo of the date and time of delivery
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    D
    Dr.Gaurav Singh
    Apr 17, 2021
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    Dear Flowertree team
    I placed the above order and an amount of Rs.1123.2 was debited from my account in Union bank of India but my flower tree said that this payment has failed and they didnt received the amount, however this payment was debited from my account. The executive said that it will be refunded in 24-48 hours and requested me to kindly make payment for this order again. I did so and paid Rs.1123.2 again .Now it is more than 48 hours and i havent received any payment back . I therefore request you to kindly raise the issue with your partner company IBIBO Web Pvt Ltd which has debited the amount and not refunded back the amount to me. I have paid twice for the same order.
    Gaurav Singh
    [protected]
    My Flower Tree customer support has been notified about the posted complaint.
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      N
      nbalaj
      from Mumbai, Maharashtra
      Apr 13, 2021
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      Address: Koramangala

      My order number is 792573.

      They said they delivered on the same day. But they had not!!

      Even after a full day, they are still investigating!

      Shotru service.
      My Flower Tree customer support has been notified about the posted complaint.
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        S
        Swati Prashar Singh
        Apr 2, 2021
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        Order id 784154.
        Please return my Amount. 499
        My Flower Tree customer support has been notified about the posted complaint.
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          S
          Swati & Sandeep .
          Mar 25, 2021
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          I ordered a cake on March 9, I did not have an amount refund from it, so I canceled it, so please give me the amount back and it is high time.
          Thanku
          My Flower Tree customer support has been notified about the posted complaint.
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            A
            ashishkgp
            from Delhi, Delhi
            Mar 21, 2021
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            I ordered some flowers from them for Valentine's day and they never delivered them. There is no way to contact them as well. Please do not use this website.
            My Flower Tree customer support has been notified about the posted complaint.
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              U
              Ursu
              Mar 18, 2021
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              I ordered the flowing gem cake ID 5050 and am very annoyed and disappointed that I received a cake that looked nothing like the display.. this is NOT acceptable and I want an immediate action to be taken.. I specifically told the customer service that it was for a 9 year old birthday and to make the top look pretty.. I revived a cake not more at 350-400 grams about 5 inches in diameter and less that 2 inches high .. just plain which I could have got from a 3rd rate bakery.. even that would have been better !
              My Flower Tree customer support has been notified about the posted complaint.
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                T
                Thakur's
                Mar 17, 2021
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                I have ordered a cake for my Fiancee's birthday with some romantic wish to be write over there. One of your executive suggest me with the same. But as we got the item there was no message written. And Even the Happy birthday tag was also damaged.
                Really disappointed.
                Order id-786076
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                  T
                  tachana moraes
                  Mar 11, 2021
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                  Address: Ideal villa newtown kolkota

                  I ordered for red velvet cheese cake gor birthday celebration it was mentioned with candles n knifes provided . But wat i received was nothing close to red velvet i received plain sponge cake with red colour on it nad no candles nothing. Cake was stale old and not edible. Worst service fraud company charged me 1300 for the ### in the name of red velvet
                  My Flower Tree customer support has been notified about the posted complaint.
                  Mar 11, 2021
                  Updated by tachana moraes                   Customer service sucks no response no chat no helpline fraud company
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                    S
                    sbhaktha
                    Mar 10, 2021
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                    My cake was smashed completely. opened it few minutes after the delivery. Please demand for a refund.
                    My Flower Tree customer support has been notified about the posted complaint.
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                      D
                      Deepak raj Anand
                      Mar 9, 2021
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                      Address: PS begampur sector 23 [rti cell ] rohini 110086

                      8 march 2021 ka birthday tha order ek cake tha jo ke 9 March 2021 ko pahuncha Jiska Koi fayda Nahin hua Jo Bhi bekar Ho Gaya Uske curry fund kab milegaOrder no 783563 h, m refund kro m psa
                      My Flower Tree customer support has been notified about the posted complaint.
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                        A
                        anjani sandhu
                        Mar 9, 2021
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                        I place my order on 13 February for delivery on 14 February. But I did not get the order till 16 February I waited and did not get the order till 15 February 2021. I have raised the concern with your customer care executive regarding the cancellation of my order and refund the amount but after continuous follow up with your customer care executive and reminders for cancelling the order (order no-767673), still I am awaiting my refund amount.
                        You are requested to refund my amount as soon as possible your quick response will be highly appreciated.
                        My Flower Tree customer support has been notified about the posted complaint.
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                          D
                          Deepak raj Anand
                          Mar 9, 2021
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                          Address: PS begampir secter 23 rti cell robini 110086

                          Sir mane 3 pm one cake order keya tha jo moring m 1 am pr aaya, jike next din koi jrurat nahi the Aap ki sarvis bhout gandi h, muje m rupee retrn kro kl m aap k costumer care 250 call kre lagbhag aap logo n bhout prashan keya m rupes wapas kro m aap pr case bhe kruga niii to, aapki vajah se office mein bahut insult hui hai aap per manhani ka case ka hua mein Mere paise Mujhe Wapas chahie
                          My Flower Tree customer support has been notified about the posted complaint.
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                            D
                            Deepak raj Anand
                            Mar 8, 2021
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                            Address: PS pagampur secter 23 RTI Cell Rohini 110086

                            Sar Maine 8/3 /2021 ko dopahar Mein lagbhag 3 Bje ek cake order kara tha ki site per jakar John Raat Ko 10 baje tak bhe nahin pahuncha main lagbhag Dhai Sau Bar aapka customer care number dial Kara jismein Se Meri 7 8 bar baten Hui Hai aur Mujhe satisfy kisi ne bhi nahin kiya Kara bus Bar Bar bol diya ki Sar thodi der Mein pahunch Jaega aur pura birthday kharab ho gaya Jiske Karan main Kot Jaunga Kot apni complaint Lekar
                            My Flower Tree customer support has been notified about the posted complaint.
                            Mar 08, 2021
                            Updated by Deepak raj Anand                             Sar main 8 tarikh March 2021 ko lagbhag teenon ke bich mein ek cake order kiya tha aapki side per jakar Hua cake Raat Ko 10 baje tak bhi nahin pahuncha Hai Jiske Karan birthday ki planning kharab ho gai Jiske Karan Samaj Mein bajati Hui Hai Nahin hamare pass khaya Nahin hamare pass refund Hua Hai main aapki complaint consumer court Lekar Jaunga

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                              P
                              pratikbetala
                              Feb 22, 2021
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                              We have ordered cake and flower booket on 14 feb and there was no response and product was not delivered to us.
                              they have taken amount of rs.2300 and i emailed them several times but in reply they are saying that order is delivered.
                              they are useless and fraud company.
                              they are doing fraud with many please file a complaint and take strict action.
                              my odere number was 772201.
                              my flower tree is totaly fraud company.
                              i want my refund as soon as possible.
                              My Flower Tree customer support has been notified about the posted complaint.
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                                A
                                afaque warsi
                                Feb 19, 2021
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                                Made a booking 10days in advance of the delivery date with cash transaction online. But the gifts were never delivered ever..Repeated attempts to contact the customer service were futile as No one replies. No refund of the money spent on the gifts either.
                                Emailed their department got a reply after 4 days that they need more time to find out. When there was No reply i emailed them again, but No replys from them ever after that. After calling 48 times on their No. it was Answered 49th time and they said we need 48 hours to Revert back, but No efforts to fix the problem was taken nor anyone answers the calls Either... Their live chat option of Customer care is Helpless too as No one replys to your queries as u wud die waiting...basically its a haox website, which is doing an open day and night robbery and looting peoples hard earned money..REAL thugs of hindustan...
                                My Flower Tree customer support has been notified about the posted complaint.
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                                  A
                                  aakancha
                                  from Thiruvananthapuram, Kerala
                                  Feb 18, 2021
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                                  Address: myflowertree.com

                                  The order was to delivered on 14th. No message or call. Called on 15th late night. So i said to cancel the order. The delivery person agreed to cancel. But they have not refunded the money. No response on email.
                                  I see various other similar complains. So they do it deliberately. Basically fraud.
                                  My Flower Tree customer support has been notified about the posted complaint.
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                                  Same happened with me .
                                  I pray that their company goes into bankruptcy soon after robbing our money
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                                    N
                                    Nandybara21@ gmail.com
                                    from Anekal, Karnataka
                                    Feb 18, 2021
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                                    771864 I have ordered the product on Feb 14 th same day delivery still now not delivered that product but I received msg we have delivered ur order, I haven't receive my product, refund my amount
                                    My Flower Tree customer support has been notified about the posted complaint.
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                                      N
                                      Navarora786
                                      from Ghumarwin, Himachal Pradesh
                                      Feb 17, 2021
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                                      Resolved

                                      Helo sir/mam
                                      I order love hamper worth rs 1400 on 14 th feb 2021 for same day delivery but they seems to me that your product is delivered to you but its a false delivery on my location now i dont to rearrange to my order delivery i want my refund money in my own saving account as soon as possible.
                                      Feb 17, 2021
                                      Complaint marked as Resolved 
                                      I dont get my order delivery on right time or location thats why i want my refund in my saving account
                                      My Flower Tree customer support has been notified about the posted complaint.
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                                      They are fake mere sath bhi yhi kiya h in logo ne
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                                        K
                                        Kamareddy Samuel Smiles
                                        from Kūkatpalli, Telangana
                                        Feb 17, 2021
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                                        I tried to reach mayflowertree.com as I didn't receive my order. No response from them when I called customer care and even messaged them no response at all. I requested for refund at [protected]@myflowertree.com they say that we do not accept incoming mails. What for the support is for? They cheated me and many more. Please don't order anything from mayflowertree.com.
                                        My Flower Tree customer support has been notified about the posted complaint.
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