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My Flower Tree Complaints & Reviews

www.myflowertree.com
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Updated: Feb 20, 2025
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Bad 😕 It seems that My Flower Tree has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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My Flower Tree reviews & complaints page 42

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G
gsgopalan
Nov 21, 2020
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The oder was placed on 8th November with confirmed delivery date 11th November.
The order was not delivered on time.
On follow up, customer service executive called on 15th November and mentioned, the items were broken and the will reorder.
I wanted him to cancel the order since it was not fulfilled as Diwali gifts.
He didn't cancel but sent the parcel.
The parcel did not contain the complete quantity. Out of 3 gift boxes only 1 quantity was inside.
I am still following up but no response or action yet.
My Flower Tree customer support has been notified about the posted complaint.
Nov 21, 2020
Updated by gsgopalan Please see attached image of the order With delivery date 11th November.
Out of 3 sets of silver dry fruit sets, only 1 was received on 18th November.

Nov 21, 2020
Updated by gsgopalan The complete order value must be refunded since they did not fulfill the committed date, missed the event, incomplete delivery and total dissatisfied customer service.
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    Vasudevan Devaraj
    Nov 19, 2020
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    I ordered 2 prooducts Cage of love and cadbury dairy milk 5 pcs on November 13 with an order id 721729 with an estimated delivery on 16th november. However the items haven't been delivered yet. Need the items to be delivered within today 19th november if not need a full refund of rs875 that was paid for the order
    My Flower Tree customer support has been notified about the posted complaint.
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      K
      kundan kk
      Nov 17, 2020
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      Address: bangalore

      My Order ID is this 720488, they first called me and said, the order cannot be delivered to my location. Then, today I got a message, your order is delivered.

      No email support, no picks the calls, no reply from customer representative.

      Perfect set up to spam and fraud people.

      Reporting to cyber police of my area today about the site.
      My Flower Tree customer support has been notified about the posted complaint.
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        V
        vaibhav Chandel5353
        Nov 15, 2020
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        My order no 722308 is not delivered and show delivered... what is this...
        My Flower Tree customer support has been notified about the posted complaint.
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          ilma kauser
          Oct 31, 2020
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          Wrong image was on the photo
          +1 photos
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            S
            SHUBHABRAT AGRAWAL
            Oct 4, 2020
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            Address: Bangalore

            Cake and Bouquet ordered but not delivered. Order no 709032
            My Flower Tree customer support has been notified about the posted complaint.
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              A
              ashishojha1598
              Aug 15, 2020
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              I haven't received my product after ten days of my scheduled delivery
              Everytime i register a complaint with the site they say that expert will contact soon but nobody has contacted me yet
              No replies on instagram
              On site or to any of the e-mail
              Highly unprofessional
              Even if they can't deliver the product they are supposed to inform the customer but nothing has happened. I am totally disappointed
              It's like harassing a customer
              First of all not delivering the product on time and secondly not responding to mails at all
              I wouldn't recommend your site to anyone nor will i myself resort to purchase from your site in the future
              My Flower Tree customer support has been notified about the posted complaint.
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                M
                Mis Gupta
                Aug 15, 2020
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                Dear team,
                I ordered something for rakhi occasion for my brother which cost around rs. 2000 & that time it was showing expected delivery time 04-aug-2020. I tracked my parcel today with the order id: 686480 its showing as delivered, however i have not received anything yet.
                Please do the needful.
                +1 photos
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                  P
                  Prakash Pops
                  Aug 14, 2020
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                  Address: bangalore

                  I ordered exotic butter scotch but you people given pineapple. I tried to connect but you people not responding.
                  +1 photos
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                    M
                    Medha dixit
                    Aug 14, 2020
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                    Dear sir /madam
                    I have ordered a picture printed mug for my sister on her birthday with order no 673990. Which when she received was broken. Please look into the matter.
                    +4 photos
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                      Umang [email protected]
                      Aug 13, 2020
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                      Address: Sanjeevani Ayurved-Panchkarma Hospital & Pain Management Center Plot No. 16, 2nd Floor, "Time Square-1", Near KidZee School, Sindhubagh Road, Ward- 7/B- Gurukul, Ward 7, Gandhidham, Gujarat 370201 02836 257 374 https://g.co/kgs/47oxPS
                      Website: Sanjeevani Ayurved-Panchkarma Hospital & Pain Management Center Plot No. 16, 2nd Floor, "T

                      Rakshabandhan rakhi combo order 685420
                      No deliver
                      +1 photos
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                        S
                        Shreya Penta
                        Aug 10, 2020
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                        They have taken our money. And provided us with no service
                        We placed an order a week ago on 3rd august and it still hasnt reached it. The customer care hasnt picked up the phone. All i get is aytomated responses on text. I went as far as dming them on instagram and they have completely ghosted us..
                        +1 photos
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                          S
                          soniarc09
                          Aug 9, 2020
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                          I ordered for a Rakhi with cake and chocolates. Order id: #691032t. It was supposed to be delivered on 7th August. But still it’s not delivered. I am continuously trying to chat with them and requesting for a call back, as no number is available to contact, they keep showing that my order is running on time and it will be delivered, but nothing has been delivered. The status as scheduled to be delivered is still showing. So disappointing, they ruined Rakhi celebration this year. Due to the pandemic, we can't even step out of the house, so we rely on their service, only to be scammed.
                          +1 photos
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                            L
                            Lahkarp
                            Aug 9, 2020
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                            I have ordered a photo tile for rakhi gift and it was supposed to be delivered on 3rd august... I have send you so many mails, even i have called you so many times but nobody is bother to reply... And now i have had enough... I didn’t get any response from your side.. Now i will file a complaint against your company on consumer forum... My order no.- 675278
                            +1 photos
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                              A
                              anup_mule
                              Aug 8, 2020
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                              Website: Myflowertree

                              Order id 685473 still not delivered as on 8th august was supposed to be delivered on 3rd august. This is horrible from their end as they do not provide any live tracking and they do not give any customer support. They are not bothered to pick up calls also. How the hell such website is allowed to run. Extremely disappointed.
                              My Flower Tree customer support has been notified about the posted complaint.
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                                S
                                Smita Pasi
                                from Mumbai, Maharashtra
                                Aug 8, 2020
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                                Address: Delhi

                                My name is smita i, ordered a rakhi on 2nd of august and now it's 7th but still my rakhi is not delivered they commit for same day delivery but they fail to deliver my order i'd is 681374. And took the charges of rs 699. I was trying to contact them since six days but no one is there to attend the concern, this shows the company standard that they want to loot the customer money, rakhi is the bond of siblings but they take in a very casual way and make fun of public emotions i want to clear the company that it's not about the money but it's about the commitment, for making some small amount you guys are losing our image, u can make people fool for one time but god punish you lifetime, keep it up carry your work one day u will get your karmas.
                                +1 photos
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                                  N
                                  NewUser1000
                                  Aug 7, 2020
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                                  I ordered for a rakhi gift hamper for my sister (Order id: 688649).. It was supposed to be delivered on same day (3rd august). But still it’s not delivered. I am continuously trying to chat with them as no number is available to contact, got two messages that they are trying, now today 7th august, they are saying that it’s delivered on same date, whereas nothing has been delivered and still i can see the status as scheduled to be delivered today.. So pathetic experience with them
                                  My Flower Tree customer support has been notified about the posted complaint.
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                                    A
                                    Asim Mund
                                    Aug 7, 2020
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                                    Address: https://www.myflowertree.com/

                                    Dear sir,
                                    I had ordered a rakhi with good luck plant to delivered to my brother from myflowertree online service. Total cost 699. I had paid it through online banking. The item is cancelled by myflowertree customer service on the date of deliver and money is not refunded. My order number 675959. Order date 30/07/2020.
                                    Kindly help to refund my money and block this fraud site
                                    +1 photos
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                                      N
                                      nishanth modhugu
                                      from Hyderabad, Telangana
                                      Aug 6, 2020
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                                      My orders #686815 and #686360 are not delivered but the website says it is delivered. Both the orders are placed on 3rd august, 2020 and website promised for same day delivery, on 6th august i see the status in website as delivered but they are actually not delivered. They have spoilt my rakhi celebrations.
                                      My Flower Tree customer support has been notified about the posted complaint.
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                                        N
                                        Niya.T
                                        Aug 6, 2020
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                                        Address: Mumbai

                                        Order nos. 684146 and 684173 have been placed with the website on a 1-day delivery guarantee basis. They were due for delivery on the 3rd of August. Today is the 6th and the orders are still not delivered. The order status on the websites has been showing out for delivery since the 4th. The respondent on the automated chat states that the order failed delivery once. However, there has been no recorded attempt to deliver the orders from my end- no phone calls, no notification. The customer care phone line has not been working either. The "We will call you back" service isn't working either. The mail isn't working either. I repeatedly asked for the cancellation of the orders and initiation of the refund today, considering the incapability to make the delivery, on the chat service but to no effect.
                                        My Flower Tree customer support has been notified about the posted complaint.
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