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My Flower Tree Complaints & Reviews

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Updated: Feb 20, 2025
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My Flower Tree reviews & complaints page 45

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L
Liindo Nkosi
Jul 31, 2020
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Products not delivered, they gave me an incorrect waybill, i contacted bluedart and they confirmed it. The team members are not helpful at all, they kept telling me my order 669580 has been shipped and i'll get an email shortly but that never happens. It has been a week now, no delivery made!!

I want a refund, tired of chasing you for my money!!

[protected] this is the incorrect waybill you provided me with, refund please!!!
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    N
    Nitisha Kapoor
    Jul 31, 2020
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    Address: Banglore
    Website: Facebook

    My order not delivered order delivery date is 29 july but not delivered
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      p50351
      from Vasai-Virar, Maharashtra
      Jul 23, 2020
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      My order not yet dispatched which i was order last to 10 days before.. Yet i don't get any updates.. Please resolve my problem my order number is 664930
      My Flower Tree customer support has been notified about the posted complaint.
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        F
        Free Rhythm
        Jul 22, 2020
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        I ordered an eggless German Black forest cake(pic 1) worth INR 795+ INR 50 for eggless. But I have received a cheaper version - Black forest Treat from their website(pic 2) for INR 549 without knife and candles as promised and it wasn’t eggless. The customer support tried to reason with me saying that it is the same cake, just the icing is a bit different. I’m not sure what I was paying the extra money for then?
        +2 photos
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          R
          Rashmi Batra
          Jul 21, 2020
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          I ordered rakhi and wrong item delivered in bad condition
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            N
            naveen gowthami
            Jul 21, 2020
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            I placed an order these year 2020 feb 14 valatines day.
            my order was delayed, deliver after two days, we cancel the order within 24 hours. order id-629391.
            but as per my request, they refunded as reedeem voucher u can use next if your ordering.
            now i didnt use that voucher, icant claim.thats why i called customer care.they are collecting all deatils regrading and repleying in july 20th you order to some one u used that voucher like that they are answered.
            without my knowledge how the order placed?
            ok once the order placed conformation they will make, but ididnot received any call?
            i didnt use my voucher till now, iwant place an order for rakshabandhan,
            pls iam tursting your my flower tree, kindly help us to retail that amount 700/- what i orderd.
            waiting for your reply
            thankyou
            gowthami
            [protected]
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              R
              Rohit Jamuar
              Jul 19, 2020
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              Address: myflowertree.com

              Myflowertree.com
              Order ID: 665373.
              Please resolve below issue on priority basis & refund the amount at earliest:
              1.I have paid for midnight delivery but it was delivered in morning at 10 o clock.
              2.I have paid for the picture cake & the delivered cake was not matching. PFA pics of same.
              3.I have paid for haldiram sweets but it was not delivered. Instead of sweets chocolate was delivered which cost total rs 200 & I have paid 545rs for that.
              Refund the balance Amount.
              4.The other gift item delivery was promised on 18th of July on phone call with your agent but not received yet.
              Kindly looked in to this & refund at earliest.
              Thank you for ruining my birthday surprise.
              Send my refund amount to the source account not in my flower tree wallet as I am never ordering from you again.
              My Flower Tree customer support has been notified about the posted complaint.
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                S
                Subeeshnair
                Jul 10, 2020
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                Address: 3/404 Haware Nirmiti CHS, sect 22, Kamothe, navi Mumbai, 410209

                Hi Team,

                Order ID :[protected]

                I Subeesh Nair had requested a Cake and a teddy on 4th July 2020 to be delivered on 5th July 2020.
                I received only Cake, teddy was missing. I called the delaer from where the Cake was sent. His name is Ankit Tiwari ([protected]) He was least bothered. he told me on 5th July and on 10th July the same thing that he doesnt have teddy in stock. He wasnt polite at all. He sounded busy on call least bothered about a customer who just ordered a cake from him.

                Secondly the main company I ordered didnt even contact me. Myflowerapp has not clue if I even received the complete order or not. I had sent an intimation to them through their app on 5th July and also on 10th July. No response yet... Plus when I called their customer service number no one picked up. I called multiple times. The number I called was on thier website. [protected].
                My Flower Tree customer support has been notified about the posted complaint.
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                  N
                  Nataraj Kenganalkar
                  Jul 8, 2020
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                  Address: Bangalore

                  Hi,

                  My order number 662615... They promised me for the delivery within 3 hours... There is no progress nor anyone responds to any query... Is this their professionalism???

                  We order because of important occasions and they all are spoiling it... Not reliable at all... Pathetic...
                  My Flower Tree customer support has been notified about the posted complaint.
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                    D
                    Devika Choudhary
                    Jun 22, 2020
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                    What a ### all service. They delivered the bouquet and cake after 8pm. I kept on requesting for a call back which i never received. They could not track and tell where the delivery boy was. Don't waste your time and money. Pathetic service. I used this for the first time. But lessons learnt
                    My Flower Tree customer support has been notified about the posted complaint.
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                      J
                      Jancute K
                      Jun 20, 2020
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                      I ordered cake and amount also paid but now they r saying. We cant deliver the cake. I didn't get any information from ur team. Refund my amount and very worst.
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                        D
                        Deeps143
                        from Mumbai, Maharashtra
                        May 17, 2020
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                        My order nunber is 649991 i ordered 1 week before but order is not delivered money has been paid in advance no one even bothered to inform where my order is.. Customer care number no one is picking from morning till evening.. I ordered for my friends birthday a week before.. Such a pathetic service and i complained 3 times for call back no call back received..
                        +1 photos
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                          E
                          Ernest Abraham
                          from Hyderabad, Telangana
                          May 10, 2020
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                          Placed order for a cake on 09th and it was assured for a delivery on 10th between 6 am to 9 pm and they did not deliver. Charged me INR 845 rupees.

                          There is no contact number nor do they respond to concerns raised.

                          A bunch o[censored]nprofessionals running shady business.
                          +2 photos
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                            S
                            Srinivasan Dinesh
                            Mar 17, 2020
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                            It’s been a month and still there is no refund of money or order, order was supposed delivered in february 14 and it’s totally spoiled the surprise and even 150 was charged extra but still such a poor service

                            Kindly tell us ur valid customer care which will be useful for all customers and also kindly process refund for my order
                            Order id: #632238
                            +1 photos
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                              B
                              bharatnarang
                              Mar 7, 2020
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                              Address: New Delhi, Delhi, 110002

                              You’re done fraud with me. I would like to inform you that you’re the most unprofessional team i’ve ever seen.

                              I called you people like more than 100 times and not succeeded to establish a contact and when i was person sitting there answered in so arrogantly manner that it really made more frustrated.

                              I wanted to surprise my partner and her office address was mentioned and until 7:15 pm when she had already left nobody contacted and cared

                              They have done fraud, kept blindfolded, money deducted and nobody cared later.
                              +1 photos
                              My Flower Tree customer support has been notified about the posted complaint.
                              The order I placed was not delivered. Had already paid for it. Got a message saying it was delivered one day later, which was a lie.
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                                V
                                vineeth valambra
                                Mar 2, 2020
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                                Address: Bangalore, Karnataka, 560086

                                Order a gift for valentine day, did not receive till today!
                                Raised a ticket on feb-17th, received the first response yesterday, real quick customer care response.
                                My bad, i did looked into myflowertree review before ordering
                                Few customer reviews of myflowertree:
                                https://www.quora.com/What-is-your-review-of-MyFlowerTree
                                https://www.complaintboard.in/complaints-reviews/my-flower-tree-l175423.html
                                https://www.consumercomplaints.in/complaints/my-flower-tree-tamil-nadu-c664416.h...
                                https://www.sitejabber.com/reviews/myflowertree.com
                                https://www.mouthshut.com/product-reviews/Myflowertree-com-reviews[protected]
                                https://www.trustpilot.com/review/www.myflowertree.com
                                My Flower Tree customer support has been notified about the posted complaint.
                                Mar 02, 2020
                                Updated by vineeth valambra
                                Order number : 634850
                                Dont ever order from here, they dont delivery products and customer service is very bad
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                                  S
                                  Shubham496
                                  Feb 21, 2020
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                                  Address: 560037

                                  Hello team
                                  I have placed a same day delivery order from myflowertree.com. I have also paid occasion surcharge as it was 14th feb but nobody from myflowertree team tried to even attempt a delivery till 17th feb.
                                  When i asked the agency attempting delivery on 17th feb why there was a delay and i need refund. I was asked to talk to myflowertree.com itself as they have no information about such queries.

                                  Since 15th feb i am writing to this company and asking for refund but every time they say either to wait or since delivery was attempted you will not get refunded.

                                  I feel cheated order id - 635735 amount paid rs 3313.
                                  My Flower Tree customer support has been notified about the posted complaint.
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                                    S
                                    sameer300
                                    Feb 19, 2020
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                                    Resolved

                                    I had ordered for flower delivery for 14th Feb 2020 and order number was #637311. They did not deliver the flower on that date and since then till today i.e. 19th feb 2020 they are not even refunding me my amount. Even their customer care number doesn't connect. I got connected 2-3 times but they only told me that someone from concerned team will call but no one called. Yesterday the person whom I ordered the flowers for received a call and she told them to refund the amount as we don't need the flowers now to which he said okay but noone refunded the amount.
                                    Jul 11, 2020
                                    Complaint marked as Resolved 
                                    Finally got the refund but I would have liked if you had taken any action on this and helped me.
                                    My Flower Tree customer support has been notified about the posted complaint.
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                                      Subha Bhalla
                                      Feb 19, 2020
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                                      Address: New delhi, New Delhi, Delhi, 110001

                                      Hi i ordered on 13th feb for delivery of flower and chocolates to my husband. The delivery was to be done on 14th feb. I paid for it online and my order no was 626492. The order was never delivered, however in the website it is showing delivered. I have called multiple times and every time they tell me they will mail me or call me back with proof of delivery. Its being 3days chasing them however no use. I request to refund my money.
                                      Order no 626492
                                      Date of order 13th feb 2020.
                                      Amt inr 1434
                                      My Flower Tree customer support has been notified about the posted complaint.
                                      I have ordered flower bucket and chocolates on 14feb 2020 but still yet not delivered mention address u feel like fraud company and you have no emotion for customer your services is very bad not for favour in customer.
                                      Road side flower men also better then you company and services and they committed to deliver but your commitment are fakes..
                                      I have ordered a cake for valentines 14 feb 2020 and i have recived no call or any query about my order . company claim that they will deliver the cake in 3 hours but they are not giving any information . i have paid them 948 but now half of the day is over and now delivery is worthless so i want them to refund me my money back .
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                                        V
                                        Vyshak Chandra
                                        Feb 18, 2020
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                                        Address: Easthill, Krishnapriya, 673010
                                        Website: www.myflowertree.com

                                        I booked for valentine's day gift on 14nth feb in myflowertree sitei didn't get the gift that day no one is called me till now i called their customer care no response from then i tracked my order yesterday and it showing the product is delivered but i didn't get product and i called them no response from them. I need my amount to be refunded rs. 1043 rupees and because of them my valentine's day destroyed so i need compensation for that day.

                                        Name-vyshak chandra
                                        Mob no-[protected]
                                        Order id-634102
                                        +1 photos
                                        My Flower Tree customer support has been notified about the posted complaint.
                                        I purchased a product on the occasion of valentines day it was supposed to be delivered by 9pm. However the product is not delivered. Customer care is not picking up ph. Also the order cannot be tracked.
                                        This is plain and simple cheating. I want my refund immediately fraud company.
                                        So unprofessional website they have taken money but still not delivered the delivery i[censored] people are so unprofessional it's better to close the company atleast dnt check the customer's my order number is 629445 contact me as soon as possible.. v bad staff they block customers numbers as well
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