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My Flower Tree Complaints & Reviews

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Updated: Feb 20, 2025
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My Flower Tree reviews & complaints page 44

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R
Raiina
Aug 5, 2020
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Address: Delhi

Dear mr chhabra,

Your esteemed company "myflowertree.com" had failed to fulfill commitment for same day delivery of rakhis on date 03 august 2020 for my order id 687586. Rakis was meant for celebrating on same day when all brother and sister assemble at same place for rakis. Now the ocassion is over. You have failed delivery commitment.

So the order id 687586 stands cancelled. This is due to failure on your part.

Hence give refunds.

I dont want next day delivery.

Secondly, your customer care service is non responsive. Inspite of repeated messages, no call came from your end. This is highly unprofessional and shows that you are only interested in deceiving us and making money by false promises which a cheating with us.

So refrain from such acts. A customer can show you what she is if you are still unresponsive.

Give refunds to me immediately.

From raina khare
My Flower Tree customer support has been notified about the posted complaint.
Aug 05, 2020
Updated by Raiina
Till now no response from firm. It is breach of trust and cheating
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    R
    Raiina
    Aug 5, 2020
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    Address: Delhi

    Dear mr chhabra,

    Your esteemed company "myflowertree.com" had failed to fulfill commitment for same day delivery of rakhis on date 03 august 2020 for my order id 687586. Rakis was meant for celebrating on same day when all brother and sister assemble at same place for rakis. Now the ocassion is over. You have failed delivery commitment.

    So the order id 687586 stands cancelled. This is due to failure on your part.

    Hence give refunds.

    I dont want next day delivery.

    Secondly, your customer care service is non responsive. Inspite of repeated messages, no call came from your end. This is highly unprofessional and shows that you are only interested in deceiving us and making money by false promises which a cheating with us.

    So refrain from such acts. A customer can show you what she is if you are still unresponsive.

    Give refunds to me immediately.

    From raina khare

    [protected]
    My Flower Tree customer support has been notified about the posted complaint.
    I know they are fraud and will not agree for refunds. I am filing complaint with consumer court tomorrow
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      I
      Indumishra
      Aug 4, 2020
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      Address: No idea

      I have 6 orders from you but none of them got delivered it is so disappointing that no one is receiving the call in given contact num. No is responding on chat
      The fake report is given by courier boy that we had not received the call which is done twice am sharing my order ids pls respond to it i request you.
      685425
      685859
      685792
      685758
      685556
      685607
      My contact num [protected]
      Email id [protected]@gmail.com.
      I request to kindly urge into it thousand of calls and msgs are done and even have done the shopping of 5000 but no one is receivinf plea look into it.
      My Flower Tree customer support has been notified about the posted complaint.
      Aug 05, 2020
      Updated by Indumishra
      Now these company is fooling us by showing order is delivered. But it is not delivered and my order cost es 5000 why our nation is giving the eligibity to such companies to fraud their customers and no action is taken yet
      I even got the msg that one order is delivered but it has not been delivered why they are doing these to us please need a cooperation from your end please

      order delay for 2 days - Comment #3713977 - Image #0
      true
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        C
        coolsaurabharya
        Aug 4, 2020
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        Address: Block 25 east patel nagar new Delhi 110008

        My order 689722 not delivered till now as schedule for same day delivery yesterday 3rd August 2020 but not being delivered till now. Day second Cross but no update received. No response on mail chat and not able to connect with customer care. Worst experience and pathetic service.
        My number-[protected]
        My Flower Tree customer support has been notified about the posted complaint.
        Aug 04, 2020
        Updated by coolsaurabharya
        No one is replying and no customer value to this company. Many of complaint register but no resolution till now. Very bad service
        Aug 04, 2020
        Updated by coolsaurabharya
        Waiting for resolution..
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          S
          SHAILAJA BIRADAR
          Aug 4, 2020
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          The company did not deliver my ordered product yet. It's been 2 days already and no response to my email/calls. Not receiving any response from customer support. Worst service and they mentioned the order will be delivered by today. But still it's not been delivered. There is no way to contact to them.
          My Flower Tree customer support has been notified about the posted complaint.
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            D
            dimpy rathi
            Aug 4, 2020
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            I have ordered a rakhi pack and a mug on 31st July which was showing the delivery date of 1st Aug, but the package has not been delivered yet. Today is 4th Aug, service is pathetic, customer care no. is not working (disconnecting in between), I have raised a ticket multiple times but no response. I think I have made a big mistake by ordering my important stuff from My flower tree website.
            Now I want a refund for the same order.

            Kindly process it as soon as possible.

            Order No. 677001
            My Flower Tree customer support has been notified about the posted complaint.
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              K
              kapilms2001
              Aug 4, 2020
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              I have placed order (order id 682594)on your site on 2 Aug 2020 which was for family member's birthday.as per your website order should be delivered on 3rd Aug 2020 but it was not delivered. after 6 pm on 3rd Aug i have started trying to connect your team on live chat but get no response after regular follow up also when i have tried customer care number it is not working. first time on 3rd Aug after 9 PM i get false information of that they have attempted to deliver but it was not true because all family were at home so there is no chance to miss it..again from 4th aug morning i have tried more than 50 times on your live chat but there no response. now after 3 pm website order tracker is showing order deliver but we have not received any order. also i have received call from vendor delivery guy he told me truth that he just got order information on 4th Aug after 2 PM, he told me that there was no such order send by mayflower tree on 3rd aug so how can i attempt to deliver it..i have call recording of that guy...again when i called the delivery guy and ask where have you delivered the order then he told me sir i have clearly say no to myflower tree ..why every time your team is gibing me false information and now shwoing order delivered which was a big lie. it was a pre paid order... there is no way to connect you over phone or chat
              My Flower Tree customer support has been notified about the posted complaint.
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                Sumyuktha Kalyan
                Aug 4, 2020
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                I have placed an order on august 1, they mentioned it will be on same day delivery.
                Today its 4- august and the product shows it still in preparation.
                My Flower Tree customer support has been notified about the posted complaint.
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                  S
                  Shivam89
                  from Mumbai, Maharashtra
                  Aug 4, 2020
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                  Resolved

                  I had ordered their online services for same day delivery of rakhi on daye 03/08/2020. but the rakhi was not delivered and also they are not responding on their customer service no. i want a refund for my order. order id is 689671. image is attached for reference
                  +1 photos
                  Aug 4, 2020
                  Complaint marked as Resolved 
                  resolved
                  My Flower Tree customer support has been notified about the posted complaint.
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                    K
                    Kamalraj Sha
                    Aug 4, 2020
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                    Address: Chennai

                    I ordered a snake plant and i didn't get the plant i ordered. I got something else, and when i reached out to customer service the lady is soo rude and did not respond me..
                    My Flower Tree customer support has been notified about the posted complaint.
                    Aug 04, 2020
                    Updated by Kamalraj Sha
                    I need a quick response
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                      Soumya Ojha
                      Aug 4, 2020
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                      I ordered on 2 aug 2020 for my friend she lives in kanpur i ordered a cake and chocolates. Order no is 684641. And it is not delivered on 3 rd aug 2020. So i want refund.. As you have not delivered so i ordered from zomoto it was gift.. If i am not getting the cake on birthday then what's the use of that.. It is not any material that if you deliver late then it will be ok.. It was birthday cake.. So now i want my refund..
                      +3 photos
                      My Flower Tree customer support has been notified about the posted complaint.
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                        Bhavesh Pardeshi
                        Aug 3, 2020
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                        My order with myflowertree is 679663 order of rs.2500/- but still not delivered.. No response to chats.. No response from customer service.. Call automatically gets disconnected after 2-3 rings.. No response to mails.. No call backs.. No response on social media like facebook & linkedin.. Fraud company.. Cheating customers by taking money in advance & does not deliver as per commitment.. Please cancel the license of this fraudsters..

                        Just see the no of complaints on facebook.. Linkedin.. Instagram about this fake company..

                        Ceo-sumit chhabra is a fraudster using emotions of the customers..

                        Strict action should be taken.

                        I want compensation of rs.25 lacs from myflowertree company for my emotional & financial loss & harassment.
                        My Flower Tree customer support has been notified about the posted complaint.
                        Aug 03, 2020
                        Updated by Bhavesh Pardeshi
                        Company has changed the delivery date & also changed products as shown while accepting money with some chwap chocolates instead of premium cookies
                        Flower tree, I'm waiting for you to get back to me on my order 1038951.

                        Please have the decency of running a business and respond to your customers.
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                          harshaja ajinkya
                          Aug 3, 2020
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                          We ordered cake on 2 aug order number 682268.
                          The tracking showed it will deliver on the same day.

                          However, my friend never got the cake.
                          The next day i tried emailing them, calling on their contact umber but there was no response.

                          They have taken money but not delivering items we have paid for.
                          My Flower Tree customer support has been notified about the posted complaint.
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                            Priyanka Mendhe
                            Aug 3, 2020
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                            I was order rakhi 31st july and my product not deliver yet, this guys said they deliver same day they are scammers, cheater's, and i already paid amount, they not answer any call and msg
                            My Flower Tree customer support has been notified about the posted complaint.
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                              BIPIN KUMAR ANAND
                              Aug 3, 2020
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                              Very bad service
                              Ordered rakhi on 2 aug but no status till now very disgusting
                              Please do something asap
                              Order no 684866
                              +1 photos
                              My Flower Tree customer support has been notified about the posted complaint.
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                                S
                                Sayali Zende
                                Aug 3, 2020
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                                Website: www.myflowertree.com

                                I had ordered rakhi with chocolates yesterday i. E on 02/08/2020 and they claimed that it is a same day delivery product. The order was not delivered in the given time frame. They are not responding to my calls/texts either.

                                I want this rakhi delivered by tomorrow morning anyhow! This company has made fake claims which it cannot fulfill.

                                My order id: 683212
                                My Flower Tree customer support has been notified about the posted complaint.
                                Aug 03, 2020
                                Updated by Sayali Zende
                                The item is still not delivered. I want to cancel the order but the customer care is not recieving my calls. I want it cancelled and my refund back. Please do the needful
                                Tried so many times to cancel the order but nobody has picked up the phone. They have delivered the product now when there's nobody in the house and that's why I had ordered it yesterday. I want refund for this product as I have not taken it.
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                                  kdosdi
                                  Aug 2, 2020
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                                  Address: 13/18 upper Floor, East Patel Nagar, Ramlila Ground, New Delhi, Delhi 110008

                                  - Its been a very bitter first and last experience for me with this utterly unprofessional website.
                                  - While placing the order I was in an impression of availing the receiving of my order by 21:00 IST as stated by them during order placement but now its been more than 2 hours to the expected time of order's delivery and still not been delivered.
                                  - Would take it as an eye opener and won't suggest people around me to ever deal with this unprofessional site
                                  Aug 2, 2020
                                  Complaint marked as Resolved 
                                  Resolution provided.
                                  My Flower Tree customer support has been notified about the posted complaint.
                                  Aug 02, 2020
                                  Updated by kdosdi
                                  Order ID: 683629
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                                    Ankita Tolani
                                    Aug 2, 2020
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                                    Address: Delhi

                                    My Flower tree is an absolutely useless website who doesn't take any responsibility of delivering goods on time. It's been 8.40pm and they haven't been able to deliver my product yet. The website says "in preparation" stage still.
                                    My Flower Tree customer support has been notified about the posted complaint.
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                                      Sarthak Singh Rajput
                                      from Delhi, Delhi
                                      Aug 1, 2020
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                                      Bogus people these are never order from them no cod, no cust support, no call service.

                                      Logon ka paisa kha ra h iska ceo baki kuch ni.
                                      My Flower Tree customer support has been notified about the posted complaint.
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                                        anweshach
                                        Aug 1, 2020
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                                        Dear Sir/Madam,

                                        On 31st July 2020, I have placed a prepaid online Rakhi hamper worth Rs/- 699, with an additional delivery charge of Rs/- 200 from MyFlowerTree e-commerce portal, order number- 676259. The delivery date was on the same day, 31st July 2020 by 9 p.m. At 9.45 pm on 31st July, I received a message that the order is delivered but no product delivery had happened till now. The company did not attempt to deliver the product and no call was made to the recipient contact number. I have tried to contact the customer support but they are not responding to my messages. There is no option to contact them over email and phone calls, the only available option is to chat and submit compliant from the portal which I have tried several times and did not get any suitable response. My request to you to look into this and take immediate action against MyFlowerTree. This company is fraud and many customers faced similar issues. As I did not get any response from the company, I posted the complaints on Facebook MyFlowerTree page but they removed my post without taking any action. I would want a full refund of the paid amount: Rs/- 899. Kindly look into this.

                                        Regards,
                                        Anwesha Chatterjee
                                        My Flower Tree customer support has been notified about the posted complaint.
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