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My Flower Tree Complaints & Reviews

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Updated: Feb 20, 2025
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My Flower Tree reviews & complaints page 47

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P
padmini sankuru
Feb 14, 2020
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Address: Hyderabad, Hyderabad, Andhra Pradesh, 500032

I have ordered cake on 13th feb for midnight delivery and still the cake hasn't been delivered till today 14th feb. No contact has been given to the customer after the payment. No proper assistance has been given by the flowertree even though i have raised a complaint regarding the order and even regardind the refund. Payment has been done.
The order id number is 628268.
Kindly take action against this as soon as possible. They are just stealing people
+1 photos
My Flower Tree customer support has been notified about the posted complaint.
Placed an order order no 615318 which showing delivered but I didn't recieved, worst customer care, kept on hold call for one hour, didn't respond
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    Aniket kd
    Feb 8, 2020
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    Address: behind nirma university, Ahmedabad, Gujarat, 382470
    Website: www.myflowertree.com/flowers?sort=p.price&order=ASC&type=Low

    My fiance have orderd a red flower for me charging her 400 inr, and in the image they have put a very beautiful rose with pettles and finely styled rose and but firstly they provide me on the second day of del. And secondly the dlower is not even looking like worth 10rs. Its withered flower with very bad packing. Would like to ban this site as its just cheating people all over the world.

    Firstly bad quality, secondly bad deliver, thirdly cheating everyone by putting images and giving them trash. Oh my god they have just destroyed the surprise and charhing 400 and something for thie single flower and a piece of craft red paper and a ribbon.

    Okay i agree that they might have don styling and make it beautiful but frankly my younger brother of 5 years can make a bouquet better than this.
    +3 photos
    My Flower Tree customer support has been notified about the posted complaint.
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      shweta_123q
      Feb 8, 2020
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

      I had ordered a flower bukey for 07-feb-2020. It was supposed to get delivered the same day. But till now i didn't get it. Thanks to very pathetic service of these guys, everything is ruined.

      Order id: #614478
      I tried to contact using their chat service, email nd support number but there is no possible way, they would reply.

      Since the order is not delivered on time, i want my refund.
      My Flower Tree customer support has been notified about the posted complaint.
      I have ordered a flower bunch of Rs.595 on the 7th Feb and they promised to deliver it on same day but till now they have not delivered. I have send a mail to them but they have not replied and they did not answer my call.I think they have cheated. please check. My order id:614281
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        S
        Supriya Shukla
        Feb 7, 2020
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        I ordered roses for my fiance to be delivered on 7th feb 2020. I was given the time slot of 6am to 9pm on 7th feb 2020. My flower tree charged me with delivery fee for delivering it to pincode 384003 and also charged me extra under the head ocassion. For a flower bunch costing 399 rs i had to pay 629 rs. I tried to call them but the call disconnects automatically and i messaged them but got no reply. I am cheated. They have not only cheated me in terms of money but also have ruined my ocassion and played with my emotions.
        +2 photos
        My Flower Tree customer support has been notified about the posted complaint.
        They didn't deliver my product and i want my money back anyhow..i tried at least for 2 hours to contact them but no use.
        They do not respond to my emails call or to anything.
        And moreover i have paid 100 rs extra to get the product on time. But i didnot receive it
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          S
          Sonaldeep kaur Bains
          Feb 7, 2020
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          It was a very close relative’s 50th birthday and we had ordered flowers for her.
          But to our surprise the flowers did not reach her till now and it is very embarrassing for us!!!
          This kind o[censored]nprofessional behaviour and is not at all acceptable!!!
          Our money should be reimbursed if the delivery is not done at the right time and we feel very disheartened and disappointed about this situation!!!
          My Flower Tree customer support has been notified about the posted complaint.
          Ordered item for the same day delivery with 250 rupees as extra charges but they didn’t deliver the order and no response from the company. I paid 250 also but not delivered I want to cancel the order and i need refund. Tried calling their customer care but no response from anywhere. Please refund my amount

          very bad service - Comment #3644965 - Image #0
          very bad service - Comment #3644965 - Image #1
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            Address: India, Bangalore, Karnataka

            I came across my flower tree website when i google for an online gift delivery to my india friend.
            Their website was very attractively made and most of their flowers/gifts are on the same day delivery which was impressive.
            Please beware, this is a scam company!
            They did not make the gift nor deliver it. Neither can they show you the photo of the gift nor the identity of the person they deliver to.
            A genuine business...
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            C
            Cai
            Jan 5, 2020
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            Address: Bangalore, Karnataka

            They are not here to do business. Their intention was to cheat customers money.
            When i ordered 2 personalised mug. There were no photos of the finalised product. I was concern about whether the photos were clear enough to print on mugs. But they were more concern if the credit card payment has been made.
            Delivery was supposed to be 27th dec. On 26th they said they already delivered the item.
            But receiver name was some unknown name given to me
            It was a lie. They had never delivered anything.
            My friend has not received the item nor received any calls.
            They say their delivery man cannot enter the building so they deliver to the security guard.
            But there is no security guard of that name given. And they say the telephone numbers i gave was incorrect, they could not reach the receivers. But i managed to call the numbers of my friend!
            They cannot give proof of what they deliver, where they deliver and who they deliver.
            When they made up so many untrue stories along the way, i am already certain what these people are.
            This is obviously a scam website made up of crooks intentionally to cheat people money.
            My Flower Tree customer support has been notified about the posted complaint.
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              R
              Rashmi Viswanathan
              from Coimbatore, Tamil Nadu
              Nov 6, 2019
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              Horrible horrible horrible people and service. They ruined my fathers 75th birthday by not delivering the cake at the last minute. The order was place 4 days before and their site showed that it was under preparation on the destined day. But they never bothered to inform earlier that the cake could not be delivered and my guests were left with no cake. Moreover we spent one and a half hour on phone trying to get through to customer service. No one responded. Such un professional service and mental stress. If you check their chats i have clearly mentioned a number of times that i need this cake, as i have a gathering and if it was possible and they said no problem. After the mess up when i asked to speak with some manager other than customer service no one responded
              My Flower Tree customer support has been notified about the posted complaint.
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                V
                vaishalikataria
                from Jaipur, Rajasthan
                Aug 22, 2019
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                Address: Dalda Factory Road, Durgapura, Jaipur, Rajasthan, 302018

                They make false commitments. I ordered rakhi for my brother with some chocolates & flowers. It was showing same-day delivery. I ordered it on 13th aug 2019.
                Now they kept showing status "in preparation". It was not delivered on 13, then 14, 15 (Rakhi day). It was delivered on 19th august 2019 and guess what without rakhi!. *my rakhi package was delivered with 6 day delay and rakhi was not there! *

                Also, there is an option to contact them for refund or any other help.

                Their support lines, chat everything is useless. Nobody is there to help you out. They will keep showing queue. It was my biggest mistake to order a package from this site. I will never ever use this site.

                I want my money back for this delayed service & one of item was not there.
                My Flower Tree customer support has been notified about the posted complaint.
                Verified Support
                Sep 24, 2019
                My Flower Tree Customer Care's response
                Dear Customer, Please share your order ID as no details are mentioned and team is unable to get in touch with you
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                  D
                  Divjyoti Chand
                  from Delhi, Delhi
                  Aug 19, 2019
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                  Address: 121009

                  I had ordered a rakhi combo worth rs 699 from myflowertree.com site on 3rd august 2019. The delivary date was 7th august. Today, 16th august still there is no information as to where is my order. I had made online payment. Kindly refund my money. Its a hard earned money and frauds like these cheat people. Strict action should be taken against these people
                  My order no: 531365

                  Dr divjyotisantoshi
                  +2 photos
                  My Flower Tree customer support has been notified about the posted complaint.
                  I booked Rakhi Treat to my Brother (2 Rakhi+Sweet box+ 2 Diary milk chocolate bar). Consignment was delivered 2days after Raksha bandhan which was supposed to be delivered one day before Raksha bandhan. Chocolate was missing from the packet.
                  These company is so not trustworthy, kindly do not buy from this place, I spend over 4000INR on Rakhsha Bhandhan for my brothers, they didn't deliver to one place. I absolutely hate them for spoiling my festival.
                  I placed order on 3/09/2019 morning for my friend birthday for 9-10pm slot(553378) but i didn't get any order to the given address and the summary shows that its been delivered
                  I tried calling them but the phone is switched off
                  This cannot vet any worst
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                    A
                    Akansha Giri
                    from Gurgaon, Haryana
                    Aug 18, 2019
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                    I ordered a Rakhi from this website on 13th of August. It was stated that it will be delivered in 3 to 4 days but it has not been delivered yet. Tried reaching them but the number is always busy. They don’t respond on chat as well. I paid 499 for the same.
                    They are not just frauds but they are also playing with people’s emotions. Causing so much mental stress. Looting people.
                    +1 photos
                    My Flower Tree customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 24, 2019
                    My Flower Tree Customer Care's response
                    Dear Customer, Please share your order ID as no details are mentioned and team is unable to get in touch with you
                    Order no - 544994

                    I want a full refund of my money. I ordered cake from their site costing 679 on 14th Aug yesterday and they confirmed it will be delivered on time. Frauds playing with people's emotions.
                    Order id : 539350
                    the order i placed was to reach on 14th of august for which the asked for extra charge, and it has still not been delivered
                    I have still not received my order, and i am unable to contact my order number is 554455 and i am upset because i am waiting for my cake and party is started, i an on hold for last 5 minuets
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                      Ä
                      Älíshã Khäñ
                      from Bengaluru, Karnataka
                      Aug 17, 2019
                      Resolved
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                      Resolved

                      I have ordered rakhi combo and one personalized mug for my brother on 9th august 2019 for raksha bandhan. It supposed to be reached on 13th august 2019. T but till date it is not delivered. Besides i paid rs.720/- i'm feeling guilty that i couldn't send rakhi to my brother in dehradun. You people are making fool and doing sins. I[censored] deliver after delivery date yet i can prove to my brother that i was not lying.
                      +4 photos
                      Sep 13, 2019
                      Complaint marked as Resolved 
                      Order received after a long delay. Thanks
                      My Flower Tree customer support has been notified about the posted complaint.
                      Wrong product listing

                      Order no #542230 was ordered on 14th & same was supposed to be delivered on same day.After multiple follow us still did not got any response, finally Rakhi got delivered on 15 at 3. pm without the items which was ordered

                      2 10 RS each simple Dairy milk instead of Fruit & Nut chocolate.2 pearl Rakhi with hardly 50gm Almond instead of cane basket with 100 grams Cashew & 100 grams Almond.

                      Felt ashamed once I received the confirmation from received.

                      Useless site, useless response, pathetic service.
                      Will never recommend this to anyone.
                      Cake received is worst quality, very disappointed with this, and I have paid for midnight delivery on 2nd sep but it not done. And this is not the cake which I have ordered, plz do the needful
                      Rehman Falak's reply, Sep 2, 2019
                      Plz do the needfull
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                        T
                        Tuli1503
                        from Mumbai, Maharashtra
                        Aug 17, 2019
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                        Address: Patel nagar delhi, New Delhi, Delhi

                        I was booked rakhi on 14 aug for delever to delhi address on same day but still my brother haven't got any rakhi, i also complaint on my flower tree website but no response given by them. I tried to call customer care number but all numbers are not working this company is totally fake please do something so that my amount will be refund by this fake company
                        +2 photos
                        My Flower Tree customer support has been notified about the posted complaint.
                        I have ordered a Kit Kat bouquet containing 3 Rakhis and 8 Kit Kat chocolates and costs 1000 with delivery charge. Estimated delivery date is 15th August. but till now it is not delivered. Please look into this and refund our money. My order number is 544419.
                        Recived my order but after rakhi so kindly don't commit false statement for same day delivery if I know about these bad services I never booked on your website . I feel so embarrassed that my gift is not on time among my brother and bhabhi .it is not worked you have sent my brother sorry letter n all.kindly improve your service or don't make fake commitment. Good luck for your future.

                        rakhi combo offer same day delivery still not received - Comment #3544701 - Image #0
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                          D
                          divjyoti santoshi
                          from Delhi, Delhi
                          Aug 16, 2019
                          Resolved
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                          Resolved

                          Address: Faridabad, Haryana, 121009

                          I had ordered a rakhi combo worth rs 699 from myflowertree.com site on 3rd august 2019. The delivary date was 7th august. Today, 16th august still there is no information as to where is my order. I had made online payment. Kindly refund my money. Its a hard earned money and frauds like these cheat people. Strict action should be taken against these people
                          My order no: 531365

                          Dr divjyotisantoshi
                          Sep 22, 2019
                          Complaint marked as Resolved 
                          I would like to thank consumercomplait site due to which at last myflower company has delivered my order. I asked them to refund the money which they did not agree. Then atleast they refunded half the amount. Please take strict actions against such fraud company. Thanks
                          My Flower Tree customer support has been notified about the posted complaint.
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                            A
                            AditiA23
                            from Noida, Uttar Pradesh
                            Aug 16, 2019
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                            Order no - 546811
                            I ordered rakhi combo on 15th august morning with same day delivery. It was supposed to be delivered till 15th august. I dont even recieved any call for address confirmation or any details. Order is showing delivered but its not recieved. I tried to reach out to the number provided on website but its showing invalid, also sent email but no response recieved. Please deliver my product or provide me with refund in my bank as i spent 500 rs on this order
                            My Flower Tree customer support has been notified about the posted complaint.
                            Aug 16, 2019
                            Updated by AditiA23
                            Complaint still not resolved as no one tried to contact back
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                              N
                              Naz06
                              from Kanpur, Uttar Pradesh
                              Aug 16, 2019
                              Resolved
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                              Resolved

                              I placed a order at 12:40 pm on 15th august on my flower tree website on the occasion of rakhi. My order no. Is 548352. They promised same day delivery before 9pm of 15th and charged extra rs.99 for it. Making the total amount to rs.694 and they didnot deliver the order.
                              Later they rescheduled the delivery date to 16th august without any prior information and order is not yet delivered.
                              They customer care no. Doesnot exist the customer support doesnot reply to any messages and mails.
                              If they cannot deliver order why do they take orders and additionally how can they charge extra same day delivery charges when they can’t do as promised.
                              Worst experience ever.
                              Aug 30, 2019
                              Complaint marked as Resolved 
                              They refunded the extra amount charged for same day delivery and refunded the difference in amount between placed order and the actual delivered product.i.e.refunded Rs.199
                              My Flower Tree customer support has been notified about the posted complaint.
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                                M
                                mepoojasingh88
                                from Noida, Uttar Pradesh
                                Aug 16, 2019
                                Resolved
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                                Resolved

                                Address: 13/18 upper Floor, East Patel Nagar, Ramlila Ground, New Delhi, Delhi 110008

                                I ordered from https://www.myflowertree.com/
                                Order no. 547982
                                Order date: 15th aug 2019

                                Same day dleivery was promised by the website with a charge of rs. 99
                                Still not delivered. I want refund for the same.
                                Request to de-list the website as it collects payment and customer care no. Is not functional. No support received anywhere. Fraud people.

                                Regards
                                Pooja singh
                                Mob no. [protected]
                                Sep 11, 2019
                                Complaint marked as Resolved 
                                COmpany provided refund. Thansk for support.
                                My Flower Tree customer support has been notified about the posted complaint.
                                Aug 20, 2019
                                Updated by mepoojasingh88
                                Resolved. Flower tree customer care reached back to me and refunded amount into their website's wallet.
                                Thanks a ton Team. Very happy with your service.

                                Regards
                                Sep 11, 2019
                                Updated by mepoojasingh88
                                Hi Team this issue has been resolved. company has processed refund to me.
                                Thanks for your support.
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                                  P
                                  pinky tolani123
                                  Aug 16, 2019
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                                  Address: Flower tree

                                  I had placed my order on 12 th august with full payement done in advance for rakhi to be delivered on 15 th august and it never reached.. I don't understand with so many complaints how can these fraudulent sites still be functioning and conning more innocent people.. Why is there a consumer care number and airway bill tracking number which dont work??? Strict measures should be in place to take these sites down!!!
                                  My Flower Tree customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 24, 2019
                                  My Flower Tree Customer Care's response
                                  Dear Customer, Please share your order ID as no details are mentioned and team is unable to get in touch with you
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                                    Praveenareddy Roddam
                                    from Srinagar, Jammu and Kashmir
                                    Aug 16, 2019
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                                    Address: Mumbai, Hyderabad, Andhra Pradesh, 500038

                                    Sir, i have placed three order for rakhi to be delivered to three different places i. E., bangalore, rayachoty (Kadapa dist) and tirupati. The orders were placed effectively to be delivered on 15th aug but left undelivered and there's even no proper response regarding the exact time to be delivered with the amount being paid in advance. Request to look into the issue and in case the product is not delivered to the specified locations even on 16th aug, 2019, please arrange for a refund of the amount alongwith a penalty for messing out the order and missing the celebration.
                                    My Flower Tree customer support has been notified about the posted complaint.
                                    Aug 16, 2019
                                    Updated by Praveenareddy Roddam
                                    My Flower Tree Order Numbers are 537059, 537043, 537017
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                                      cyrus1820
                                      from Vasai-Virar, Maharashtra
                                      Aug 16, 2019
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400050

                                      Hi.

                                      Same as i read others, even i had sent a gift to my sister in mumbai. The entire gift is not traceable and no customer service contact nor any web portal chat which works
                                      How do i get to know when the parcel is reaching. Feeling ashamed in front of my sister as my gift didn’t reach. I still told her that you guys had called and it’s delayed and on it’s way today.

                                      Request you kindly deliver it even though it is late.
                                      Order number : 545118

                                      If fake company, then my advise to you guys is don’t do these sins or such thefts are paid back by your families. Rakhi day was a holy thing. You fooled us.
                                      Please prove me wrong.
                                      Aug 16, 2019
                                      Complaint marked as Resolved 
                                      Thanks it reached finally. Would have been glad if it was done on the schedule time
                                      My Flower Tree customer support has been notified about the posted complaint.
                                      Aug 16, 2019
                                      Updated by cyrus1820
                                      And one more thing, I would not wish for a refund but I prefer if you deliver the gift to my sister today itself so my respect is maintained. I would not want her to feel I lied and didn’t send her anything.
                                      Hope you understand
                                      Aug 16, 2019
                                      Updated by cyrus1820
                                      Update nd acknowledge asap. Or I will post this complain to all social media sites and to the nearest cyber crime cell. Me being into police department won’t wait longer.
                                      My order 802586 ( midnight express delivery) not delivered at scheduled time. Very poor service with no contact information to track delivery. Very disappointed.. please avoid shopping from unprofessional service providers. I need my money back.
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