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My Flower Tree Complaints & Reviews

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Updated: Aug 10, 2025
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My Flower Tree reviews & complaints page 48

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P
Praveenareddy Roddam
from Srinagar, Jammu and Kashmir
Aug 16, 2019
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Address: Mumbai, Hyderabad, Andhra Pradesh, 500038

Sir, i have placed three order for rakhi to be delivered to three different places i. E., bangalore, rayachoty (Kadapa dist) and tirupati. The orders were placed effectively to be delivered on 15th aug but left undelivered and there's even no proper response regarding the exact time to be delivered with the amount being paid in advance. Request to look into the issue and in case the product is not delivered to the specified locations even on 16th aug, 2019, please arrange for a refund of the amount alongwith a penalty for messing out the order and missing the celebration.
My Flower Tree customer support has been notified about the posted complaint.
Aug 16, 2019
Updated by Praveenareddy Roddam
My Flower Tree Order Numbers are 537059, 537043, 537017
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    C
    cyrus1820
    from Vasai-Virar, Maharashtra
    Aug 16, 2019
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400050

    Hi.

    Same as i read others, even i had sent a gift to my sister in mumbai. The entire gift is not traceable and no customer service contact nor any web portal chat which works
    How do i get to know when the parcel is reaching. Feeling ashamed in front of my sister as my gift didn’t reach. I still told her that you guys had called and it’s delayed and on it’s way today.

    Request you kindly deliver it even though it is late.
    Order number : 545118

    If fake company, then my advise to you guys is don’t do these sins or such thefts are paid back by your families. Rakhi day was a holy thing. You fooled us.
    Please prove me wrong.
    Aug 16, 2019
    Complaint marked as Resolved 
    Thanks it reached finally. Would have been glad if it was done on the schedule time
    My Flower Tree customer support has been notified about the posted complaint.
    Aug 16, 2019
    Updated by cyrus1820
    And one more thing, I would not wish for a refund but I prefer if you deliver the gift to my sister today itself so my respect is maintained. I would not want her to feel I lied and didn’t send her anything.
    Hope you understand
    Aug 16, 2019
    Updated by cyrus1820
    Update nd acknowledge asap. Or I will post this complain to all social media sites and to the nearest cyber crime cell. Me being into police department won’t wait longer.
    My order 802586 ( midnight express delivery) not delivered at scheduled time. Very poor service with no contact information to track delivery. Very disappointed.. please avoid shopping from unprofessional service providers. I need my money back.
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      U
      User1007
      from Mumbai, Maharashtra
      Aug 16, 2019
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      Order no-537124 and 537205 i have ordered rakhi on 12/08/19 and it was supposed to be delivered on 14/08/19. But till today (16/08/19) even after rakhi it hasn't delivered and their customer care is totally fake they don't pick up calls and if by chance they pick up try to escape out of the problem. Even on the chat they don't reply. Worst service i have ever seen, such a fraud company. I want to cancel this order and want my money to be refunded.
      My Flower Tree customer support has been notified about the posted complaint.
      Worst and fraud company my flower tree
      Don't deliver the product and just take the money and escape and even the customer care no. Is invalid no way to contact them. Don't order anything from it.
      This site should be closed as fast as possible.
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        A
        ArvindK14
        Aug 16, 2019
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        Order No: 546400/546425, placed on 14th August but still no delivery made. Customer Care doesn't get connected. No one response to chat!!

        There is no way you can request a refund or initiate a cancellation request on the website/customer care. So, its more of a gambling website rather than a shopping website!!

        All in all, once a order is placed you're screwed.
        My Flower Tree customer support has been notified about the posted complaint.
        Aug 23, 2019
        Updated by ArvindK14
        There is no response from the company customer support
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          S
          Sravanisravs
          from Guntur, Andhra Pradesh
          Aug 15, 2019
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          3 days ago i was ordered for a rakhi (350 rs). The delivery date was given as 14 th august but still we didn't get anything from them... Today is the when we used to celebrate rakhi... But iam unable to send rakhi to my brother because of myflowertree.com. Its just given fake promises to the customers.. We are totally disappointed... If they are not ready to send my rakhi then they want to refund money to the customers who are dissappointed by them...
          My Flower Tree customer support has been notified about the posted complaint.
          Verified Support
          Sep 28, 2019
          My Flower Tree Customer Care's response
          Dear Customer, Please share your order ID as no details are mentioned and team is unable to get in touch with you
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            D
            deepti patra
            from Noida, Uttar Pradesh
            Aug 15, 2019
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            Address: Upper Ground Floor, 147 B Block Amar Colony, New Delhi, Delhi, 110024

            Order no:
            544487

            I placed an order of 1995 rs on 14th aug 2019 paid additional 350 rs for express delivery.
            The amount got debited immediately post payments
            The site mentioned the delivery slot was 11:30- 12:30 pm on 14th aug 2019

            My package has still not been received.

            Plus, there is no response on the no cell no shared in the web.

            Extremely disappointed with service.

            Need a refund!
            My Flower Tree customer support has been notified about the posted complaint.
            I ordered Rakhi delivery vide order No.545587 yesterday for today's delivery. Not delivered yet. No communication. No contact number to contact. Horrible service.
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              A
              ajanma
              from Pune, Maharashtra
              Aug 15, 2019
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              Address: Moti Nagar, New Delhi, Delhi

              I have ordered rakhi thali of rs 1200 and paid extra 350 for early delivery which is suppose to be delivered on 14 august 2019 midnight but still product hasn't delivered and on top of that there customer care number are wrong their online executive chats are just scam they are not replying at all. They running a scam and charging high amount from us and not delivering anything. They should be thrown out of market.
              My Flower Tree customer support has been notified about the posted complaint.
              Verified Support
              Sep 24, 2019
              My Flower Tree Customer Care's response
              Dear Customer, Please share your order ID as no details are mentioned and team is unable to get in touch with you
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                P
                Pallabi Sutar
                from Hyderabad, Telangana
                Aug 15, 2019
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                Address: Cool 401, sai Mitra meadows,1st a cross,kaggadaspura,CV Raman Nagar,Bangalore,560093, QTR no BC1/76,barauni refinery township,begusarai,bihwr, 560093

                Worst website ever. Absolute cheaters.
                On 14th of august 2019, i had paid for and ordered a same day delivery for my brother on the occasion of rakhi. The order never arrived, though they had updated the status as delivered.
                Their customer care number was defunct and their chat was another nightmare.
                I want my money back or am shutting this place down for good.

                My order number is 543063
                My Flower Tree customer support has been notified about the posted complaint.
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                  N
                  nehavyas
                  from Mumbai, Maharashtra
                  Aug 15, 2019
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                  Address: Pune, Maharashtra, 411045

                  I ordered rakhi of rs400 from site myflowertree.com which was supposed to be delivered on 14/08/2019.
                  Before placing the order i got a call for them which assured me delivery. Now its 15/08/19 and no is picking call or answering messages. They only accept payments online. Kindly help and shut this site off. I also want refund. Kindly do not place any order from it.
                  My Flower Tree customer support has been notified about the posted complaint.
                  Aug 15, 2019
                  Updated by nehavyas
                  536961 This is my order id.
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                    S
                    Shubhra Rai
                    from Mumbai, Maharashtra
                    Aug 14, 2019
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                    Order no. 539313
                    Ordered for same day delivery still the product is not delivered and they have updated as the product is delivered. Customer care is completely non responsive either on mail, chat or messages. Call is always in queue and on chats they reply a one liner and then stop replying. There is no other way you can contact them or escalate it to higher authorities other than going to consumer court. They do not even refund the money. This is a fraud website. Please do not order form this. Ferns and petals or archies are far better than this.
                    My Flower Tree customer support has been notified about the posted complaint.
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                      S
                      Shwetato
                      from Mumbai, Maharashtra
                      Aug 12, 2019
                      Resolved
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                      Resolved

                      My order no 533224 which is a Rakhi for my brother was to be delivered on 10 Aug 2019 and today it is 12 August 2019 and my order has not been delivered yet..just one day is left for Rakhi and I m afraid these people don't spoil my festival ..what if my Rakhi is not delivered by 15 Aug..plzz get my order delivered by tomorrow.. highly disappointed.
                      Aug 19, 2019
                      Complaint marked as Resolved 
                      My order was delivered on 14 Aug just a day before rakhi
                      My Flower Tree customer support has been notified about the posted complaint.
                      Same has happened with me! They have not delivered yet and taken the money. One guy called before to recheck if i am ordering or not
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                        M
                        mukesh241091
                        from Delhi, Delhi
                        Jul 20, 2019
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                        Address: New Delhi, Delhi, 110034

                        I used this to order a sugar free cake. They charged extra money for making it sugar free. After consuming the cake, i felt that the cake had sugar in it. Contacted them and they told me that cream is not sugar free. Nothing of this sort is mentioned on their website. This is a serious and dangerous thing they are doing because serving sugar to diabetic patients by cheating is as bad as it can get.
                        My Flower Tree customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 24, 2019
                        My Flower Tree Customer Care's response
                        Dear Customer, Please share your order ID as no details are mentioned and team is unable to get in touch with you
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                          Rachana Popat
                          from Mumbai, Maharashtra
                          Jul 10, 2019
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                          Address: New Delhi, Delhi

                          I placed an order. With extremely terrible support staff and poor chat quality, cancelled my order immediately within a minute because of their unprofesssional services and untimely delivery. Even after this, they would not refund the amount to me. I h have immediate emails of order cancellation but they have sent the amount to my myflowrr tree wallet which i do not wish to ever use again. It is a complete waste of my money
                          My Flower Tree customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 24, 2019
                          My Flower Tree Customer Care's response
                          Dear Customer, Please share your order ID as no details are mentioned and team is unable to get in touch with you
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                            SumitDhole
                            from Chennai, Tamil Nadu
                            Jun 20, 2019
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                            Address: Vettivangeni, 600041

                            I had ordered a cake and on the occasion of friend bday and it is still not delivered.
                            No customer care response, call is in a queue since last 3 days.
                            They are cheaters and now i have realized that they only have fake website and earning money via just taking orders and not delivering at all.
                            My order number was 515140.There is no response on emails..
                            My Flower Tree customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 18, 2019
                            My Flower Tree Customer Care's response
                            Dear Customer, as discussed the amount has been initiated into your MFT wallet
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                              Aishwarya Nath
                              from Mumbai, Maharashtra
                              Jun 16, 2019
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                              I had ordered a photo cake which was worth 2000. They have delivered a very basic chocolate cake with a few gems on top which is worth maximum of 300 rs. They are not responding. They never informed me about this change. This is extremely unprofessional and I want my money back. That have ruined a special occasion. If they can't do what they promise, they should stop doing it. Useless I competent fools
                              My Flower Tree customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 24, 2019
                              My Flower Tree Customer Care's response
                              Dear Customer, Please share your order ID as no details are mentioned and team is unable to get in touch with you
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                                Manju Rajendiran
                                from Bengaluru, Karnataka
                                Jun 7, 2019
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                                Address: Bangalore, Karnataka, 560076

                                The worst ever experience I ever had. The actual order and reship both are waste. They are not ready to provide my money back though I have attached all Photo proof.

                                They do not really care to satisfy the customer or provide solution for the issue.I couldn't believe that I spent Rs. 999 on this crap.

                                They packed a jade plant in a small square gift box.

                                When I contacted them for broken plant They asked me to plant a small root(attached Picture) which accidentally survived in shipping and water it. This is unacceptable.

                                I need refund.

                                I wouldn't recommend this product or website to anyone.
                                My Flower Tree customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 24, 2019
                                My Flower Tree Customer Care's response
                                Dear Customer, Please share your order ID as no details are mentioned and team is unable to get in touch with you
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                                  Chetna pankhaniya
                                  from Bundi, Rajasthan
                                  May 29, 2019
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                                  This is i do third time complain, till not any reply

                                  Order id # 502393

                                  I had ordered heart shaped red valve cake for my mother to be delivered on mothers day 12 th may 2019, in rajkot gujrat. I had ordered heart shaped red velvet cake of 1244 rs. But they delivered us cheap chocolate cake in place of our costly cake. I have attached both photos of ordered cake and received cake. The company is fraudulent. Please give me just.
                                  From chetna. From banasthali near jaipur rajsthan. Distt tonk.
                                  My Flower Tree customer support has been notified about the posted complaint.
                                  May 29, 2019
                                  Updated by Chetna pankhaniya
                                  I complain now third time, no any reply even though.

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                                    Chetna pankhaniya
                                    from Bundi, Rajasthan
                                    May 26, 2019
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                                    Order id # 502393

                                    I had ordered heart shaped red valvet cake for my mother to be delivered on mothers' day 12 th may 2019, in rajkot gujrat. I had chosen heart shaped red valvet cake of 1244 rs. But they delivered us cheap choklate cake in place of our costly cake. The company is fraudlent.
                                    From chetna. From banasthali near jaipur rajsthan. Distt tonk.
                                    My Flower Tree customer support has been notified about the posted complaint.
                                    May 26, 2019
                                    Updated by Chetna pankhaniya
                                    no reply from costumer care
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                                      S
                                      Sunaina Sisodiya
                                      from Delhi, Delhi
                                      May 16, 2019
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                                      Please please do not buy anything from this site.. They are fraud website.. There is no customer support. The toll free number always say you are in queue and never connect you to any agent my flower tree is fraud. I lost my money and i am very frustrated that how smartly they are stealing our money and still making other people fool.. This website should be banned.. I ordered flowers for my mother and it never reached her.. When i tried to reach this site there is no way you can reach to them. There is one chat window there also the queue was 80 but i waited and raised my concern but no proper response... After many complaints they delivered flower on 16th evening and when my family member said it's too late mother's day is over we won't accept the flowers but the delivery person said it's not his problem and left the flowers at 8pm... This is total unprofessional behavior.. My mother was not even there to even see flowers as she had left the town day before.. I don't know where to go and complain because as i am writing this there are other people who must be ordering flowers from this site and feel face the same frustration as i m feeling now.. Plz plz don't use this website.. They are fraud
                                      My Flower Tree customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 28, 2019
                                      My Flower Tree Customer Care's response
                                      Dear Customer, Please share your order ID as no details are mentioned and team is unable to get in touch with you
                                      Ordered flowers on 12th may 2019 and supposed to be deliver on the same but still not deliver and no one is responding on phone calls. These guys are fraud so please don't order anything on this company. FRAUD COMPANY!!!
                                      Mother's Day... What a waste coz of these guys... U r playing with peoples emoticons... 501330 was not delivered yet it shows delivered.. They thing customer is fool.. I will be going to police...
                                      Order#502545

                                      I have placed an order for a cake and flower bouquet...for standard delivery time 6pm to 9 pm.But still it is not delivered.It is for my mother in law.

                                      Could you please help whether it would be delivered today or not?
                                      502842 my order number what a fraudulent website I will just complaint in the cybercrime if my order is not delivered. Please do something this people are fraud an atleast make people aware regarding this I please you.please take some action against my flowertree. They don't even respond on the customer care number please take action against them
                                      I had ordered a cake which was due to be delivered today but it hasnt been delivered yet. Very bad service.
                                      Order No-498924
                                      I am Sairajiv, I have booked a butterscotch cake today morning order no #50128 but till now, it is showing even my account has nothing purchased and I am confused, cost is 600 rs plus
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                                        S
                                        shwetu18
                                        May 14, 2019
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                                        Address: Amravati, Maharashtra, 444606

                                        I had ordered a cake and flowers on the occasion of mothers day and it is still not delivered.
                                        No customer care response, call is in a queue since last 2 days.
                                        They are cheaters and now i have realized that they only have fake website and earning money via just taking orders and not delivering at all.
                                        My order number was 496006 which is still in preparation.
                                        My Flower Tree customer support has been notified about the posted complaint.
                                        Hello
                                        I want my money back they looted me. My order is not delivered. I am quite heplesss I paid almost 1300 rupees. These are my hard one savings I am just a student I don't know what to do. Please help me out I beg you
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