Claimed

My Flower Tree Complaints & Reviews

1
Last updated Feb 19, 2024
Complaints 1117
Resolved
39
Unresolved
1078
Quick Links
Statistics
Share
Contacts

File a complaint to My Flower Tree

Having problems with My Flower Tree ?

File a complaint and get it resolved by My Flower Tree customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

My Flower Tree reviews & complaints page 48

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sravanisravs
from Guntur, Andhra Pradesh
Report
Copy

rakhi.I ordered for a rakhi

3 days ago i was ordered for a rakhi (350 rs). The delivery date was given as 14 th august but still we didn't get anything from them... Today is the when we used to celebrate rakhi... But iam unable to send rakhi to my brother because of myflowertree.com. Its just given fake promises to the customers.. We are totally disappointed... If they are not ready to send my rakhi then they want to refund money to the customers who are dissappointed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepti patra
from Noida, Uttar Pradesh
Report
Copy

order not delivered and no response from the company

Address:Upper Ground Floor, 147 B Block Amar Colony, New Delhi, Delhi, 110024

Order no:
544487

I placed an order of 1995 rs on 14th aug 2019 paid additional 350 rs for express delivery.
The amount got debited immediately post payments
The site mentioned the delivery slot was 11:30- 12:30 pm on 14th aug 2019

My package has still not been received.

Plus, there is no response on the no cell no shared in the web.

Extremely disappointed with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ajanma
from Pune, Maharashtra
Report
Copy

product misleading and fraudulent s

Address:Moti Nagar, New Delhi, Delhi

I have ordered rakhi thali of rs 1200 and paid extra 350 for early delivery which is suppose to be delivered on 14 august 2019 midnight but still product hasn't delivered and on top of that there customer care number are wrong their online executive chats are just scam they are not replying at all. They running a scam and charging high amount from us and not delivering anything. They should be thrown out of market....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pallabi Sutar
from Hyderabad, Telangana
Report
Copy

my order was never delivered

Address:Cool 401, sai Mitra meadows,1st a cross,kaggadaspura,CV Raman Nagar,Bangalore,560093, QTR no BC1/76,barauni refinery township,begusarai,bihwr, 560093

Worst website ever. Absolute cheaters.
On 14th of august 2019, i had paid for and ordered a same day delivery for my brother on the occasion of rakhi. The order never arrived, though they had updated the status as delivered.
Their customer care number was defunct and their chat was another nightmare.
I want my money back or am shutting this place down for good.

My order number is 543063...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nehavyas
from Mumbai, Maharashtra
Report
Copy

order (rakhi) not delivered

Address:Pune, Maharashtra, 411045

I ordered rakhi of rs400 from site myflowertree.com which was supposed to be delivered on 14/08/2019.
Before placing the order i got a call for them which assured me delivery. Now its 15/08/19 and no is picking call or answering messages. They only accept payments online. Kindly help and shut this site off. I also want refund. Kindly do not place any order from it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhra Rai
from Mumbai, Maharashtra
Report
Copy

product not delivered and no response

Order no. 539313
Ordered for same day delivery still the product is not delivered and they have updated as the product is delivered. Customer care is completely non responsive either on mail, chat or messages. Call is always in queue and on chats they reply a one liner and then stop replying. There is no other way you can contact them or escalate it to higher authorities other than going to consumer court. They do not even refund the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shwetato
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not delivered and no response from customer care

My order no 533224 which is a Rakhi for my brother was to be delivered on 10 Aug 2019 and today it is 12 August 2019 and my order has not been delivered yet..just one day is left for Rakhi and I m afraid these people don't spoil my festival ..what if my Rakhi is not delivered by 15 Aug..plzz get my order delivered by tomorrow.. highly disappointed....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi, 110034

I used this to order a sugar free cake. They charged extra money for making it sugar free. After consuming the cake, i felt that the cake had sugar in it. Contacted them and they told me that cream is not sugar free. Nothing of this sort is mentioned on their website. This is a serious and dangerous thing they are doing because serving sugar to diabetic patients by cheating is as bad as it can get....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rachana Popat
from Mumbai, Maharashtra
Report
Copy

amount in mft wallet

Address:New Delhi, Delhi

I placed an order. With extremely terrible support staff and poor chat quality, cancelled my order immediately within a minute because of their unprofesssional services and untimely delivery. Even after this, they would not refund the amount to me. I h have immediate emails of order cancellation but they have sent the amount to my myflowrr tree wallet which i do not wish to ever use again. It is a complete waste of my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vettivangeni, 600041

I had ordered a cake and on the occasion of friend bday and it is still not delivered.
No customer care response, call is in a queue since last 3 days.
They are cheaters and now i have realized that they only have fake website and earning money via just taking orders and not delivering at all.
My order number was 515140.There is no response on emails.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aishwarya Nath
from Mumbai, Maharashtra
Report
Copy

wrong order delivered, no response

I had ordered a photo cake which was worth 2000. They have delivered a very basic chocolate cake with a few gems on top which is worth maximum of 300 rs. They are not responding. They never informed me about this change. This is extremely unprofessional and I want my money back. That have ruined a special occasion. If they can't do what they promise, they should stop doing it. Useless I competent fools...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manju Rajendiran
from Bengaluru, Karnataka
Report
Copy

worst ever product I have received - refusing refund

Address:Bangalore, Karnataka, 560076

The worst ever experience I ever had. The actual order and reship both are waste. They are not ready to provide my money back though I have attached all Photo proof.

They do not really care to satisfy the customer or provide solution for the issue.I couldn't believe that I spent Rs. 999 on this crap.

They packed a jade plant in a small square gift box.

When I contacted them for broken plant They...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chetna pankhaniya
from Bundi, Rajasthan
Report
Copy

cheap cake delivered in place of my costly cake. fraudulent.

This is i do third time complain, till not any reply

Order id # 502393

I had ordered heart shaped red valve cake for my mother to be delivered on mothers day 12 th may 2019, in rajkot gujrat. I had ordered heart shaped red velvet cake of 1244 rs. But they delivered us cheap chocolate cake in place of our costly cake. I have attached both photos of ordered cake and received cake. The company is fraudulent. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chetna pankhaniya
from Bundi, Rajasthan
Report
Copy

cheating, bakwas service.

Order id # 502393

I had ordered heart shaped red valvet cake for my mother to be delivered on mothers' day 12 th may 2019, in rajkot gujrat. I had chosen heart shaped red valvet cake of 1244 rs. But they delivered us cheap choklate cake in place of our costly cake. The company is fraudlent.
From chetna. From banasthali near jaipur rajsthan. Distt tonk....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunaina Sisodiya
from Delhi, Delhi
Report
Copy

fraud website my flower tree.. please do not use their services

Please please do not buy anything from this site.. They are fraud website.. There is no customer support. The toll free number always say you are in queue and never connect you to any agent my flower tree is fraud. I lost my money and i am very frustrated that how smartly they are stealing our money and still making other people fool.. This website should be banned.. I ordered flowers for my mother and it never reached her.. When i tried...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
shwetu18
Report
Copy

fake website

Address:Amravati, Maharashtra, 444606

I had ordered a cake and flowers on the occasion of mothers day and it is still not delivered.
No customer care response, call is in a queue since last 2 days.
They are cheaters and now i have realized that they only have fake website and earning money via just taking orders and not delivering at all.
My order number was 496006 which is still in preparation....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SahaRinku
from Kolkata, West Bengal
Report
Copy

quality of the product is very poor

Really very disappointed with the service.. The products look good in there pictures only.. But in reality it is totally different than that.
I have ordered “lucky charm for mom”.
The product which i have received not at all similar with the product mentioned at there website for which i have paid more.
Neither they responded to the call or the chat. I want refund for this....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
I
immortalbee
from New Delhi, Delhi
Report
Copy

flowers delivered late and torn

Address:MyFlowerTree.com, +91-11 4595 1000, New Delhi, Delhi

Ordered 2 mother’s day flowers from myflowertree. They updated delivery date from 12th may to 13th may without intimation despite me paying for special delivery charge (Rs.50 per order). Their customer care number was switched off, and all social media handles went silent. On 13th evening, 24 hours late, my mother received a drooping bouquet. My mother in law's flowers were worse (Order no 501467). The ’ma’ in the case design was replaced...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Saurabhshukla86
from Mumbai, Maharashtra
Report
Copy

mother's day cake not delivered

Address:492001

Have ordered a delivery (Delivery no: 500920) via my flower tree for mother day on may 12, 2019. Today its may 13th, 2019 and it's still not delivered. Will the order be ever delivered. Customer support is a joke none of my calls attempts where answered.
I am going to take the same legal route and bring to light the cheaters who run this company.
I ordered a cake and a greeting card on 12 may 2019 around 10 am for same day delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai Mounika Gunnam
from Mumbai, Maharashtra
Report
Copy

my order not delivered

My order with order number 503061 has not been delivered. It was supposed to be delivered by 9pm on 12 may. I didn't have any response from ur staff. Neither the mails nor calls. I'm not at all satisfied with ur service. Whats the use of delivering the cake after the event. Very bad service and response. Did not expect this for u. Just let me know can do further...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy