Myntra.com Complaints & Reviews

Payment got deducted but my orders are not visible..
I want refund.

I bought few jeans from myntra, i recieve it on 1st septem i didn't like the fittings i returned the same.day on 1st of september without even delaying for 1 hr, carrier guy collected jeans and he went away, then later on i come to know that i have just recieved refund for 1 jeans another three they put it on hold without any reason i would like you people to release my fund Asap.

Issue details id's:-

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First of all, I had ordered for a number of products from Myntra on 21.08.21 amounting to 15, 759. The payment got deducted from my bank account, but the order did not get placed. Later, on the same day (21st Aug, 2021) I posted this issue with their help center and the response received by me mentioned that for such cases the money is refunded to the account within 7-10 days. Thereafter, I contacted the customer support by phone and I was told that the payment had got stuck in the payment gateway and I need to contact my bank to retrieve the amount. Thereafter, when I contacted my bank they asked for a letter from Myntra saying that they had not received the amount. When I called back to customer care for the letter, they mentioned that they cannot issue such a letter. It is already 11 days and my money is still stuck. Neither is Myntra taking any responsibility, nor are they allowing me to coordinate with the bank by giving me the said letter.

Another issue is with an order that I had placed later on the same day (21st Aug, 2021). Amongst all the other orders was an earring I had ordered for. I received it on the 27th of August, 2021, but I received a wrong product. I have been trying to return it since 30.08.21, but every time the pick up partner is cancelling the pick up. Hence, till today, I am still stuck with the wrong product and unable to return it.

I have recently bought a kalini black and white bandhani saree for my mom but the cloth was not the same as shown in the picture so we decided to return it back but as per your policy the product should have a price tag but our product didn't have the price tag so the agent refuses to take it back. Now how will I return the product. We have bought it on 27th August for rs.531

I ordered a Kurta Sharara set and I received two shirts instead, which was someone else's order. I reached out to Myntra team and they gave invalid excuses and they were not agreeing to take this incorrect order back or give me my refund. My order was prepaid and the wrong product I received was a Cash on Delivery order

I had ordered a Kurta Sharara set and the order was prepaid. I was delivered someone else's order and the product I received is two shirts. The wrong product delivered to me was a Cash on Delivery order. I reached out to Myntra and they gave me invalid excuses. I want my original order or I want my refund.

Myntra delivery guy took around 2 months to pickup return product after pickup they sets a message used product quality check failed and can't refund but I sent product same as I found .
This time very bad experience with Myntra called Myntra support so many time but every time they said working on it but couldn't get a proper result.

Mobile & Reg. No.: [protected] Company: Myntra Product: Adidas Shoes Order ID: 118065251681144830803 Order Date:[protected] Delivered Date:[protected] Amount Paid: Rs. 4, 939/- Complaint No.: IN[protected] on[protected] Grievance: Consumer has purchased Adidas shoes and paid accordingly but consumer has received empty box and consumer has recorded the unboxing moment and shared the same with Myntra also for refunding the amount. Myntra has delaying to provide the refund and only giving assurance via call though they have registered the complaint. Expectation: Consumer wants to have desired refund

I had an order delivered on 23-aug-2021, after opening the parcel understood that the product delivered was not what I had ordered. Immediately after that i raised an return, the associate partner shadow fax services refused to pickup the order as the order was not the same what they were able to see in the picture. Exactly the reason for raising a return request. I raised it to customer care and the return request was again raised but same thing happened, the pickup guy refused to take the product. Now the time frame for returning the product will expire on 7-sept-2021, which means no ways the product will be returned neither i'll get the product which i had placed an order for.

The experienece was very bad.. My order status shows delivered, but i haven't got it yet..Immediately i want refund my money otherwise i will raise the complaint against myntra application.. Myntra.Com service is very worst. Because you dont care about your customer..Deliverey boy not done any single call at time of dispatching...You providing third class service...My order id is #1181658 [protected]...On urgent basis i want reply about my complaint...

Hi, My name is Akash Vispute. For the last 1 year, myntra has blocked my account due to which I am unable to log in. I called as well as an email customer care a thousand times, but to date, myntra did not resolve my issue. They are frauds. I have very important information in my myntra account, therefore I need to log in to my account. Myntra did not care about the consumers and their problems. I hope this complaint will help me to resolve my issue.
Thank you.
Akash Vispute

I had ordered for 3 dresses and it was all with tags and the return is rejected ?
I am trying to call, no one is responding.
When the guy picked I showed him all the tags and he checked and picked the products.
I have ordered from them so many times before but this is new.
Have cancelled the remaining orders.
Can someone help ?

Myntra has suddenly stopped delivering in my area it has been 4 years they are delivering products at this pincode 192231 . Restore as soon as possible neither we have to face lot of problems 🥺

I received two products yesterday and yesterday only I requested for return but today the delivery man came to the address and denied picking up the product. The products are in the same condition as I received them, he still denied.

Hi Team,

This item has been cancelled from yours end..but i got the product..i need to return the product..i have registered an issue..but they didn't any update until now..please find the evidences.

My concern is on 24th aug 2021 I've placed return request and on 25th august 2021 at 2:55PM delivery agent from EKART picked up order after that I didn't any SMS from myntra or EKART that order was picked up. Today is 30Th August still didn't get any update and on myntra app the status is not changed that item was picked up. When I raised concern n myntra app they are asking for pick up sms acknowldegement. From where should I get it. Please contact with EKART and process my refund.

I had ordered two Marks and Spencer t-shirts and one Gap t-shirt on the 13th of August 2021, all were size XS for my daughters. I received both the M & S T-shirts on the 14th August itself
I got a myntra packet delivered at my society desk on the 21st August which i collected for my Gap order. To my utter disappointment the packet contained a Male U.S. Polo Assn Shirt instead. The tricky part is that the invoice in the package was...

Got a new shoes through Myntra .Pathetic packing by Myntra team. They took a new carton and. Plastered a torn piece of the shoe cover on top of that n send a shabby shoe to the customer. When I asked for exchange even their delivery boy refuses that Order ID # 1181364 [protected]

I ordered 2 products from Myntra for which I have done the payment through online mode but my delivery status shows delivered but meanwhile I haven't received my order yet . Neither the delivery person contacted me nor I get call back from customer care after requesting multiple times. Also when I searched customer care number in Google, I found one n contacted them they said they were from Myntra company n asked me to do many thing at last they were fraud n took my 2078 cash .I never expected these things from Myntra .I want the refund of my order .please help

Absolutely pathetic quality products sold by this company and then won't even return it saying its a non-returnable/non-exchangeable category.

Mr. Sameer from the same company working as a consumer helper wasn't even helpful, no help from his side too.

Product name - C9 AIRWEAR
Women Pack Of 3 Assorted Solid Bikini Briefs P1176_Blu_Bwn_Ppl