Myntra.com Complaints & Reviews

I had ordered Skechers shoes but there was a slight colour difference so i decided to return. The delivery person was not ready to come to my floor n collect the item. He asked me to put it down as i denied to do so he came up n rudely said he wont take it. I asked him to call his manager and he immediately approved the item n asked the delivery person to take it back. Even the delivery person checked there was no damage n now Myntra is saying...

Mobile & Reg. No.: [protected] Company: Myntra Product: Adidas Shoes Order ID: 118065251681144830803 Order Date:[protected] Delivered Date:[protected] Amount Paid: Rs. 4, 939/- Complaint on Grievance: Consumer has purchased Adidas shoes and paid accordingly but consumer has received empty box and consumer has recorded the unboxing moment and shared the same with Myntra also for refunding the amount. Myntra has delaying to provide the refund and only giving assurance via call though they have registered the complaint. Expectation: Consumer wants to have desired refund
And now(20/09/2021) said Myntra via call by mistake missing product when I'm asked Myntra please send me your wire house video Myntra customer care denied
Provide my refund as soon sa possible already take 1 months time but no money refund

I had ordered a saree from saree mall brand and the product delivered was some local saree with no price tags or labels. On requesting exchange they declined saying it doesnt match. On contacting cistomer care they closed the issue without any investigation and i had to reopen it 3 times. Now they say no tampering has been done from their side and closed the account I cant even login .

I placed the order but it was not confirmed but the money 1, 799. Has been deducted from my bank account.
Still there's no confirmation from the site.
The customer care response was also not helpful. I want my money back.

On 19 sep, i was trying to order but my money got deducted but order is not confirmed. I have calld to customer care also, the call got scheduled but did not received any of the call back from them. I am not understanding what is going on. I want my money back ASAP

I purchased boat rockrez 335 ocean blue bluetoh headset.
now it was not working properly.
it is not switched on.
Please send me invoice.
i submit at service centre.

I have purchased 2 products on 01.09.21.

Order ID # 1182318 [protected]
The order was cancelled from myntra due to internal issues.

The payment was partially made by myntra credit and upi, the myntra credit was refunded instantly but it has been 18 days and still no refund on the upi amount. Customer care just keep pushing the date back.

In first hand wash blue color of tshirt is spread to white portion..poor quality

Someone has sent me an order. I don't who is this, there is no information about the sender in the package. How can i find out that who has sent me this goodies.
Please let me know as soon as possible please.
Thank you!

I ordered a pair of shoes on myntra.com on 2/3 of September 2021 on a discounted price rs 2429 and firstly they mailed me that order has been delayed because of heavy demand and its shall not be delivered as per promised delivery date then i told them that i need shoes because i have a function to attend then they said my issue will be resolved my 20th of September 2021 but last night they mailed me that my order has been canceled and they are not delivering my ordered shoes. Please help as possible.

I bought two kurtas from myntra app with online transaction..but I received poor quality products..so I returned my products to myntra.products pickup was successfully but my online transaction money not came in my account...the total products my is 507+922=1429...I want my money back.. plss help me...

My pick up is done 9th August I haven't received my refund yet

Myntra is saying they have refunded but it is not received in my bank
I have also shared my bank statement to Myntra but still it is not done yet
Myntra is making me fool since more then 1 month

I need my money back please refund this asap please help me

Dear Concern,

I have ordered Mochi handbag from Myntra on 01/09/2021, Its order ID - #118231642602815307803. According to app it was supposed to deliver on 03/09/2021. However order got delayed & when I called customer service to know the reason, they asked me to wait till 05/09/2021. I waited but again product delivery got delayed. So, when I called 2nd time to customer service they again asked me to wait till 11th Sept. I waited again but as usual app was still showing delivery is delayed. Finally I decided to raise issue through twitter (Screenshots attached), on which one of their case manager called me after 24 hrs & requested to give 2 days time. I told her clearly that I will give you 48 hrs only if you will deliver my order asap or by this week or replace it with other bag of my choice & she said yes. I waited for 48 hrs & when I checked the order status in app it was showing order is canceled & refund is initiated. Please note they have canceled the order without taking my consent. I was not aware of it. After knowing this I spoke to 2 customer service people they listened entire matter, put my call on hold & then disconnected. I even followed up with Myntra on twitter but till now no reponse apart from apology message. I don’t need their apology, I don’t want my money, I want my order.

Request you to please look into the matter & escalate it. Thanks in advance for your kind support.

I have ordered an Armani exchange analogue watch for men on 25th August 2021 (Order ID # 1181780 [protected]) and received it on 27th August. It was for my friend and when my friend opened it, one of the watch's hands (which showed 4, 8, 12... thing) was not in its place instead it was moving here and there inside the watch.
I raised a return request saying that the product is DAMAGED. But the return guy told me that he is not supposed to pick up the Damaged product.
Then I raised a query twice in customer support and it got closed saying that the product passed the quality check.
It it passed the quality check how does the hand come out from it's place? I can be sure that the product was not mishandled.
I either want a replacement or refund for this.

I have placed an order in myntra on 11th september which includes 13 items of Rs.12508 . Order ID # 1183240 [protected]. I received the product on 13 september around 1.30 pm which is WROGN Men Blue Solid Joggers (Rs.1535). I had size and fit issues with the product so, I raised a return request within 20 mins after delivery and the product got picked up the next day.I clearly remember not misplacing any tags or anything that came with the product.

Now, I see the return has been rejected and I have been told that there is a quality issue with the product. I don't understand how the product is used when I raise a return request immediately after delivery? As I have not used the product, not even tried it then how can it show that the quality check failed what is the reason behind it. And how the customer will know why it has failed and what is the reason as I am not getting any updates from myntra regarding this. And worst of all, the sellers have not mentioned any reason for the quality check failing to Myntra.

I am wondering now, either Myntra has delivered me a used product in the first place or if the seller must be dishonest with the product. I request an investigation on this issue and refund my money.

I think next time i have to think before buying anything from Myntra. And hope I will get my hard earned money from Myntra.

When trying to login to my Myntra account, it shows "account doesn't exist."

My myntra account is not deleted even after complaining to my multiple times, just delete my account.

Order ID # 1182472 [protected]

I had ordered a Dhoti kurta set ( Here&now Flare of fusion dhoti kurta set) on 2nd september from myntra. It arrived early (4th sept). I tried the set out but due to fitting issues I decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pick up was due next day and it was successfully picked up on 5th September.After the pickup, I received a message stating the pickup was successfully completed. Post that I received another message saying my return request was declined as it "failed to pass the quality check".
I called the customer care, they said I have to call again post the product is reshipped to me. The product has not been received by my till date i. e. 15th September, 2021 which ideally should have been reshipped to me within 48 hours as per the customer care. At this point, they don’t even know where the product is, neither have I received any details regarding the same. It’s been 2 weeks, and they say quality inspection has failed, they can’t even trace the product at the moment. I clearly remember the product being perfectly fine with all the tags and invoice, still the quality inspection failed and now there is no tracing of the product, at the end if anything goes wrong with the product, they are supposed to take the whole responsibility. It’s been 15 days, neither have I received the refund nor has the product been reshipped to me.

I bought a dress but when it came, it color was faded. I submitted request to return but it showed failed quality check. The main point is that no body came for a quality check ! How on earth did my return request fail then !
Give my money back you stupid people without scamming !

Delivered old and damaged DressBerry watch in myntra.com, please do needful for refund amount