Myntra.com Complaints & Reviews

Please restock the size M of tokyo talkies top

.Today I tried to login to my Myntra account but it is not accepting password..even tried for account recovery to email they are not sending reset link...I spoke to their customer care they are telling it will be done...I have credit money in that account... please help me

My myntra account has hot locked for no reason..I was just trying to log in but firstly I didn't get any verification code to login and after some time when I tried it was showing that your account is locked...so I request you to fix this issue ASAP...because I need to buy something

I received a product without its tag. I have placed a return request due to size issues and also it didn't look good on me, the delivery agent didn't pick up and later after numerous calls myntra rejected my return request by saying myntra never send untagged products. I don't have any records video as i never took one. Because i thought myntra is a trusted app and this is the first time i had this issue. I want to return the product or at least exchange it. Kindly resolve my issue and help me in returning the product.

I have placed an exchange request but i have misplaced an item. People at myntra denied my request as i have misplaced the tag.
NO SHOP OR ANY OTHER ONLINE SHOPING PORTAL ASKS FOR A TAG TO EXCHANGE.
I have never been asked for a tag at AMAZON.
I want my money back because i have not even used that bad quality item.
AMAZON has never made me face such issues that tag has to be there.
Its pathetic at your end.
I want that article to be return.

I'm a frequent user of myntra. Today I opened the myntra app . It showed session expired on the screen so I tried to log in again but I was not able to login because it showed that my account got locked. I've money in myntra credit please help me out.

My account has been locked and there were 3 items on the way.
I even had some balance on the mantra credit.
So I'm not able to log in.
So, please resolve this problem asap.

One of the item we returned back to myntra which they rejected with comments - tag missing.
When courier partner taken product from us every thing was in place. It was missed by them and now myntra is not returning money. Please help.

Order detail’s-
1182052 [protected]
Roadster Women lavender printed round neck t-shirt

The box in which my shoes came had a different price tag (and it was cut by pen), presumably the box was for a different shoe. However, the bill invoice inside it was of my shoe. Everything is in proper shape with original bills intact. Still my pickup was rejected because the box it came in was of a different shoe.
I am attaching a picture of the box. The details on it were cut before it was delivered to me.

Account locked of Myntra. Though price tag was not there when the product was delivered but I did not notice it. The delivery man refused to take it back and give exchange. I also have points in myntra account. but now the account is locked

Product ID 118329156853955519303, Here&Now Women Midi received by us was found to be defective for fitness and color patch. We returned the item on 15-Sep-2021 for refund. But Myntra returned that item back on 21-Sep rejecting refund. When receiving back we found that item was mishandled compared to what form we sent it.
Even after multiple calls with customer care, the issue is not attended and resolved/refund.

Return Id : [protected]
Product Code: 2285139
Packet Id : [protected]

On 22nd September 2021 I received 2 pairs of roadster t shirts and one Mast & Harbour Men Navy Blue Slim Fit Solid Chinos, the shirts were ok but the trouser is too tight for me so I tried it once and requested for a return at the very same day, I kept all original tags intact and kept it secure in the very same bag it came with and haven't touched...

My myntra credit money is not yet been refunded

I have raised return request a month ago and nobody came to pick up the product . Now I am calling Myntra customer care for last 10 -15 days . But they are just raising the complaint again and again but don’t want to resolve it .

Today is the third time they raised a complaint for that same product for which 2 more same complaints still stand .

This is not right to treat the customer like this . And making me call every day . This is so annoying.

The Product I Ordered And The One Is Received Was Completely Different. The Product I Ordered Was Athena Women Green Solid Blazer Dress With Puff Sleeves on 16th August 2021 But I Received A Burgundy Color Long Dress on 24th August 2021 Completely Different From The Photo And Product I Wanted. Even After Requesting Myntra And A Lot Of Customer Service Calls, The Return/Refund Was Declined Saying The Product Wasn't Tampered With And The Product You Received From Us Is Correct. I Waited A Month For The Problem To Get Resolved But It Got Declined Again And Again. Now I Cant Request For Another Return Because The Return Period Is Over.

The seller cheated me by giving me a defective product and in a very bad condition as you can see in the photos. Box was broken and then taped and wires from Watch strap have come out which hurts.
Now Myntra has rejected my return request citing Tampering at my end which is not true. I am very annoyed by this kind of Work Ethic. I filed a return request the watch within 5 minutes of delivery and they are saying that I tampered the product within 5 minutes and Why would I do something like this, Breaking the Box, and the strap issue is Manufacturing defect.
Please resolve my issue 🙏🙏🙏. ₹6250 is a big amount for a middle class person.
Date of occurrence/ Delivery - 18 September, 2021

I used to order items from myntra very often but from 2 months myntra is not delivering any item to my pincode which is 416012

I order a sweater dress from myntra . Got some size issues to i tried to exchange it but the option was not available so i returned it with all th tags intact and the pick up guy also checked that . First my refund was on hold now it's cancelled. I want my refund

Dear sir
I have ordered multiple products from Myntra, i got a call from delivery boy that my product is going to deliver on 2nd sep it was otp based delivery i received a single packet in which they sent me 4 items according to them, then i raised a complain that part of my product is missing only 3 item i received and other 1 item has not been delivered. I have raised my complain a number of times amd explained them on calls also but instead solving my problem they keep me dangling. Today is 22 sep and still they have not solved my issues. Every time they are telling me 24-48 hours your query will be resolved. They are not even admitting their fault. This is the first time i have ever raised a complain regarding missing package, i am an elite customer according them, this what i am getting. No customer support even try to understand what i am saying. They are closing the issue each time by saying it is an OTP based delivery.

I had placed multiple orders at a time through app. I was supposed receive total of seven items on the day (3rd September 3021). Instead I received 4 items that day but in the app i got the message all seven items delivered. I have left complain with the myntra customer support on call. Through app. Through mails. But there's no positive response I received.
I have explained to your customer care team several times that I have not received any of the three items which are showing as delivered on 3 Sep. List o[censored]ndelivered item are as follows
1. Levis Men Black & Maroon Polo Collar T-shirt, size M
2. Here & Now Classique Black Embroidered Kurta Set, size M
3. Levis Men Blue 511 slim fit mid rise Clean look stretchable jeans, size 32

The matter has been hanging for last 19 days and I have not received any positive response from their side, I would like to mention here that it is very disheartening to be treated in such a manner.
I hope the company end this situation on a positive note in order to maintain the trust people have in the brand.