Myntra.com Complaints & Reviews

I m getting the issue of 305204 is not serivable for placing order but in july i received the parcel from myntra i m shopping from 2, 3 years from myntra with this same.pincode.i called customer care support they said they will fixed the problem but its been 12 days the problem is not solved give the solution

My own account freez and doesn't not provide any update

My registered number [protected]

I had placed an order(Order ID # 1180555 [protected]) on 11th August 2021 which was meant as a gift for my family. I had opted for for 1 day delivery as I wanted to gift him this product as a first birthday gift. The very next day when I checked the status it said that the item went out of stock during processing. Just because I had ordered at a discounted price, my order was cancelled. I feel cheated and when contacted they said that they can remind me again when the product would be available again and can do nothing about it! Is this the way customers should be treated? I was very disappointed and angry at the same time. Myntra is cheating with the customers and they have to be taught a lesson. I will take this issue across platforms and even to the court if they do not come up with a proper resolution.

I had made a payment on 2nd September to Myntra for an amount of 1006 rupees. The payment shows confirmed from my end however, Myntra/merchant confirms that they haven’t received the payment. I have already spoke to Bank and they have confirmed the same. Please help me in filing a complaint against these frauds

Transaction ID:[protected]

On 15th August 2021, I purchased a gift card on Myntra, which is not working. I raised concern with them, they asking me to go to cyber crime, as gift card is already used by someone else. They have all the details of who used the card. Still they say they cannot do anything. I feel cheated by them. I bought card from them, they should look into this and refund me my amount. Their card can be used only on their website so how can they not...

I have made an transaction on myntra and it got successful but order not placed.
I want my money back.
Kindly tell the proper answer.

I had ordered a dress (women pink embroidered A line dress of DressBerry brand). I received dress on 8th September 2021 when I tried dress due to bad fitting i decided to return it. I requested for the return within 30 min on the same day and return picked up on the same day. After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check". When I called to customer care and explain them that I had returned product as it is with tags n all.they said I will get refund in 3-4 days but it's been more than 5 days no refund processed. they haven't changed product status even marked it as "return rejected". So now they have pruduct with them and also amount not refunded.not allowing me log ticket on their site even so its clearly seems they are doing fraud as they have taken pruduct from me now my amount also not refunding.please help.

Had ordered a dress (women pink embroidered A line dress of DressBerry brand). I received dress on 8th September 2021 when I tried dress due to bad fitting i decided to return it. I requested for the return within 30 min on the same day and return picked up on the same day. After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check". When I called to customer care and explain them that I had returned product as it is with tags n all.they said I will get refund in 3-4 days but it's been more than 5 days no refund processed. they haven't changed product status even marked it as "return rejected". So now they have pruduct with them and also amount not refunded.not allowing me log ticket on their site even so its clearly seems they are doing fraud as they have taken pruduct from me now my amount also not refunding.please help.

I have ordered an Athena dress and it is expected to deliver by 15th September. Due to an emergency i have to go out of town on 14th September by 12pm. So i request to deliver the product by 13th or by 14th morning. Please I need it for an function.
Thankyou

Hello ..,
My myntra account with the user id [protected]@yahoo.com, is suddenly they had blocked however without any reason or intimation, i just got an email for this . i called to customer care people and they are saying no reason for this, this is strange and please take proper action on myntra on my issue, need an investigation for this issue as i had purchased very clearly every time if buying of products is untethical from myntra? Also I am a government gazetted officer in a reputed authority and I know very well that it is always better to follow the rules. It's not about an account, it's about my self respect.

I bought a PlusS TShirt, but a wrong product was delivered. I initiated return, but noone came for pickup. This needs to be addressed ASAP.

I am anandu,
I have ordered a shirt from myntra.com through cash on delivery but the sent product was not in good quality. But they are not showing return option in my pincode but also they can deliver to this pincode. I need to return this product and getback my refund as fast as i can

Money debited twice from my account and 15 days I didn't get my money back

Hi. I have been a customer of myntra and so far I liked it. But today it was disappointing when the delivery guy refused to exchange the product because of no.price tag. When I received the product there was no.price tag in the first place. I went for exchange due to size issues. But now they are not taking my calls or have heard anything from ear support. Mnytra has to check whether there is a price tag or not? Did the delivery boy know that there was a price tag? They have put my exchange on hold. My other product a shirt had a price tag. Why would I lie?

I ordered rocia heels and they delivered some men sandals to me and now they are not looking at the issue nor giving me the refund

Order ID # 1182097 [protected]

I ordered a Black Tommy Hilfiger wallet from Myntra. I instead received a different product in a different color. I put the product on return and registered the complaint 3 times, but the each time the customer service marked the issue as resolved saying they cannot return the product as they had shipped the correct product according to their investigation.

It is not the customers fault if the packaging outside says black but the product inside is instead brown.

I asked them to connect to a senior person who can handle such issues but they did not call back or listen to what happened from me. They just marked the issue as solved saying we cannot return the product.

Extremely bad customer service. They have pre written scripts which they say to every customer.

I have completely lost trust from online shopping and will never order from Myntra again. I will also spread this to other potential buyers bcz this is not expected behaviour from a website like myntra. You do not mark the issue as solved without even knowing the grievance of the customer.

You can collaborate with multiple brands but nothing will work if your customer service is degraded. Perhaps recently a lot of people are experiencing the same issue with Myntra.

I will be expecting a refund of the product from the website along with a apology note for their extremely unprofessional behavior.

I received this product on 7 september 2021 when the bag arrived i gave it directly o my nephew for whom i had ordered, he obviously being a kid, in excitement opened it and tore the tags but later i noticed that the bag for which i paid around 1300 rupee for looked nothing like the photos and overall it felt cheap like it was fake, the printing of the nike logo was a bit weird and the stitching was very bad it is bag that if you see in real life you would know in instant that the bag is not original but moreover i wanted to search into this bag so i went on the internet and searced Nike BRSLA bag some came up but mostly had the name brasila intead of BRSLA so i searched the bag on the official nike website but it wasnt there also the other sited like flipkart which had the name BRSLA, the bag shown there was totally different from the one i got like i dot know what the hell is happening all i know is that i am pissed for being made and paying 1300 for a fake nike bag and now that my nephew has torn the tags myntra woudnt take it back all in all 1300 wasted on myntra ...really pissed

Dear Myntra
My Order ID # 1181377 [protected]
I have received foothpath quality t shirt instead of duke brand T-shirtvery disappointed as I paid for brand Iam not going to accept this types of fraud and I don't think duke brand gives cheap quality. After first wash it colour becomes very dull and there is clothes balls on t shirt. Can't believe this is duke brand . I was not aware that even Myntra is also selling n filling there customer this types of foothpath quality.
For this I will mail mark in duke company

Nisha Verma

Requested exchange on for this product 16th Aug. Now this exchange requests is cancelled due some internal reason & normal return window is already closed. Had complained about the same before. What to do existing product? I want to return it, do needful

Order no 118168467190046097401
i had received the puma sneakers on 26 th of August, i wasn't happy with the product finish(the product was new not used but the wasn't happy with the design and finish) so i placed a request for return within half n hour, i have attached the images for the same, there was a black mark on the lace as well when i received the product which is evident on the first image(date and time also shown), and after placing the return request the product was picked up in 2 days and the very next day i got a message saying the return was rejected as din pass the quality check. i had made around 15 calls to myntra since them spoke to their managers multiple times, i was promised that i would get a response by 6 th of September and when i contacted them i was asked to wait for 48 more hours . i never got any response from them. i had send them photos of the product showing the condition when i received the product and the present condition of the product when i received the return parcel. Moreover, when i received it was showing made in India. I am very disappointed with their service. Kindly see to this matter and take the product back as soon as possible.