Myntra.com Complaints & Reviews

Hi Team,

I had a made transaction on Sep 29 2021, for which order id was generated by the Site but it was not successful may be and no invoice was generated out or not success /failed message issue by the system.

When i contact the customer support team, they are reluctant to consider my case and push for the refund as they are saying that issue is with the Payment gateway (Google pay).

I have checked with the GPAY customer support team also and they say that if order id is generated out and no confirmation given after the amount get deducted out then it is from MYNTRA system fault.

Attached the details in the snapshot.

Hope myntra will look into this matter and if not then i have no choice other then raise it will other grievance (gov) cell.

Regards,
Himadri Deka
[protected]

I wanted to cancel my order as suggested by Myntra customer service at the time of delivery the delivery executive head called me and abused me and forced me to take the order and said if you don't want to take the order then why you ordered.

Roadster Men Brown Solid Flat Boots

Product Code: 11264758

Please open delivery service to pincode 192231 as of you were DELIVERING to this but do to unfortunately i don't why stopped delivering this pincode from last two months nearly please open as soon as possible thanks

Customer reviews are not visible for any of the products on my Myntra app. I have uninstalled and reinstalled it. Still doesn't work.
Note: I was able to see customer reviews earlier. But now they are not visible to me

I ordered a gift card for my friends with their email ID in recipient's address. When they try to redeem it, they got the error as this card is already added to some other account. The myntra support team is not ready to share the info as which account it got added....

I want cod on pincode 181132 please help me out as soon as possible

I had ordered an electronic product from Myntra and I contacted customer service for cancel of the order as suggested by the customer service I denied to take the order at the time of delivery but the delivery guy forced me to take the order and was saying please take the order it will be loss for me please take and he forcefully handed me the order

I paid the money for my order from Myntra through mobikwik wallet but my order haven't placed yet. My money is been deducted but no order has been placed.

Myntra Customer Support is a bunch of fraudsters who are eager to bluff the customer

1. Customer orders item [ Address Correct + wrong phone number due to a technical glitch ]
2. Talks to customer team to open an alternate OTP recieving phone number.
3. After 13 days the customer raises a cancellation request due to a customer team not able to help him further
4. Supervisor calls and assures to resolve the issue in 2 days.
5. The same day one of the item is moved to caneclled state.
6. When asked for reason and to contact the same supervisor team who claimed to support, the customer team just closes the ticket.
Also Myntra has a ticketing system which cannot reopen resolved tickets.

Note::
1. No received refund.
2. Not received Item.
3. Fed up with fraud calls from customer team and their arrogant and stubborn answers.
4. My money for no reason is with Myntra still.

Clear cause of conspired fraudulant incident as per IPC 120A and 420.

I ordered few items a week back and i have not returned any of it . Suddenly my myntra account got locked as confirmed by customer care. With no notice they have locked my account . i have not done many exchange as well.
Please get my myntra account unlocked
[protected]@gmail.com

Sir
I had purchased hrx track pants from myntra the items returned by me (returned 🆔 [protected][protected] for which I should have receive the return refund of rs 984 respectively but till date 3.010.21myntra has not refunded me the above amount. Myntra has only provided me this reference number[protected] but I have confirmed from my bank that they have also not received any amount on behalf of me. I have contacted myntra for several times through mail and over phone but there is no response from them.
Hence requesting you please look into the matter and help me out.

Received damaged wallet from lino perros ordered from Myntra. Put an return request but it is kept on hold. Instead of keeping the issue on priority the return is kept on hold. Very disappointing and worst experience. I request to solve this issue and return should be done as earliest as possible.

Hi,

I have placed an order in Myntra using icici credit card, and while placing the order it got failed in payment section showing as webpage not available and Myntra order haven't got placed, but money got deducted from my credit card and I haven't received it back.
Please help.

Respected sir
I had ordered AND black coat medium size which got delivered to me on 28 September 21. Since the size was small to me, I asked for an exchange of the product with large size. The exchange request was placed on 29 September, the very next day.
The delivery person visited on 1st October and has put the exchange on hold due to unknown reasons. I checked my app and it says original tags missing. The product that I have is unused and with original tags. Also the exchange request was placed the very next day.
I would request you to please send a senior person for inspection and help me with the issue. Also now I don’t want to exchange the product, I want it returned. Highly Dissatisfied with myntra services.
I am a regular customer of myntra, never faced such a issue before.
Thanks and regards

I m a regular customer of myntra. I m trying to logging in my account from 5 days and unable to log in. Now it's locked and i have called customer care they also don't helped me, i have money in my myntra credit, please help me i really want my money. I can't afford this loss.
Myntra is looting there customer like this. Please take some action against this
Hope for quick resolution on this

I ordered "HRX by Hrithik Roshan Men Black Woven design Runner shoes' 'Size -10.
order date - 21 September 2021
It shows that the product was delivered on 25 september 2021 but it has not been delivered yet .
I did not get any call from the delivery person before delivery and i also did not get an OTP for the delivery that means that delivery person did not deliver to the right person.
I payed the bill for the order through online payment so anyone could have taken the order or company might not have even dispatched my order.
I tried to contact them via call but my problem has not been resolved.

Order on name - Sanajy Kumar Sharma

Order Id - #1184107 [protected]
I want the shoes to be delivered or Want my money to be Refunded as soon as possible.

I ordered approximately 10000 worth of items from Myntra

They don't deliver
They don't allow to cancel

They don't provide prompt support

They just hold back your money

They asked me send bank details. I did. Now they are saying refund is done. Its been more than 5 days. It is not reflecting in my account. The refund was for pack of 2 roadster tshirts. Order ID # 1183656 [protected]was the order Id.

I ordered yuris pink and white kurta with palazzo and dupatta xxl size(Order ID : 1184046 [protected]) for my mother in Patna. The item got delivered on 21 sept. I requested a return as my mother didn't liked it...on 29th sept the pick up person came but refused to take it saying the tag on the product should be of amount 4299/-...but the product which i received was having a tag of Rs 3499/...its a silly mistake from the seller's end for which i m facing the problem... I registered a complaint regarding the same and the customer care person told me that my problem will be addressed before 2 oct... today i saw my myntra account where it is mentioned that my query is resolved and closed but i have not received any mail or messages informing when the pick up will be done or what decision were taken by support team... i m attaching the image of tag which is there on product received for reference...