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Updated: Dec 17, 2025
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Myntra.com reviews & complaints page 189

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S
sharma16sonali
from Narwana, Haryana
Nov 6, 2020
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Address: Himachal Pradesh

Name: Sonali Sharma
Contact Number:[protected]

I placed return request and on the day it has to be picked the request is cancelled.
I have been placing return request for around 4/5 times now for single product still no one is here to take my order back.
I have 4 products in a queue which has to be returned.
I have called myntra care center mutiple times and they just assure me that this will be resolved but now it is taking too long.

I also had discussion with Courier boy and they say that Myntra is not sending proper request from where the courier has to be returned.
Please take my products back it is my kind request.
Myntra.com customer support has been notified about the posted complaint.
Nov 09, 2020
Updated by sharma16sonali
Again the pickup is failed. Now this is not the service I was expecting from Myntra
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    J
    Joohi Yadav
    Nov 6, 2020
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    Address: LUCKNOW BYPASS ROAD, NEAR VERMA DHABA, NAVEEN MANDI, KAUSHALPURI

    MY ORDER ID # 115466115867262201601 wrong product picked up by pickup agent . neither the product is returned nor money is refunded.. moreover i was mentally n financially harassed by the myntra custome care..they kept giving me different dates n time for my issue redressel but did nothing. n at the end they said they were sorry n cant do anything in dat matter... loss of time and money..very disheartened!!!
    Myntra.com customer support has been notified about the posted complaint.
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      lalithks
      Nov 6, 2020
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      I got this product delivered as per the attached screenshot. The return pickup was cancelled saying that the quality check did not pass and the product was delivered in a good condition. Speaking with customer care was of no sure and a waste of time. I placed for a return pickup as soon as the product was opened and found the condition to be pathetic.

      Placed On: 30 Oct 2020
      Order No:[protected]-5504603
      Myntra.com customer support has been notified about the posted complaint.
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        J
        jeeteng
        Nov 6, 2020
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        Quality Check Failed says Myntra

        Address: Bangalore

        Order No: xxx...[protected]
        Return Id: [protected]

        I ordered a Blue Saint - Blue Washed Shorts - Size 32. The garment I received was of poor quality. I asked for a return even without trying, all labels/tags intact.

        I see that the refund is put on hold saying:
        'Quality Check Failed'. Return On Hold. USED PRODUCT.

        I received the product on 4th November morning, I marked for return...
        +2 photos
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        Anwesha Nath
        Nov 6, 2020
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        I ordered a playsuit ( StyleStone, product id[protected] on Myntra and it was delivered to me on 22nd October. I tried it on and I did not like the fit on me So I initiated a return request(within 30 days as per the return policy) and I kept it with the package and the bill exactly as I received it. The return Id is [protected]. Even the tags were intact, I didn't even misplace the tags as I didn't even use the product. Next day the delivery boy picked it up and I received a message saying the product has been picked up but soon I received another message saying the tags are missing. Now why would I mess the tags up if I didn't even use it ? I've bought so many products earlier from myntra and other websites. You guys sent me a defective product and then won't even initiate the return, how is that even fair ? I never had to face this sort oh harrasment before. I need my money refunded !
        Myntra.com customer support has been notified about the posted complaint.
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          R
          Riki rajan
          Nov 6, 2020
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          Address: Assam Guwahati Kanrup metro station India

          Myntra.com reviews and complaints. Contact customer care: +[protected]. Submit your complaint or review on Myntra.com customer ...
          +1 photos
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            F
            ff gamer
            Nov 6, 2020
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            Address: NAHARKATIA GETHUPATHER GAON P.O DIHING KINER DIST DIBRUGARH ASSAM
            Website: Myntra.com

            Order id:1155135
            Why my parcel is still in guwahati my parcel reaches guwahati on 4th November but till now not dispatch from guwahati to my city Naharkatia...
            Dispatch today
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              K
              KalpeshB
              Nov 6, 2020
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              Hi Team,

              I ordered 3 trousers on 3rd October 2020 and on 11th October, I returned 2 of them. But for these 2 returned trousers I have only received refund for a single trousers and after reaching out to customer care they told me to wait, but now 1 month completed and I have not received any refund.
              Please check on this, my order ID is 115356575989166310603.

              Please find attached all details of transactions. If it not get solved by Myntra.com, I will escalate this issue further.

              Regards
              Kalpesh
              [protected]
              +3 photos
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                M
                MrDip
                Nov 6, 2020
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                Address: Barasat,Taki road, 219 Subarnapattan,D-Block,Pincode 700124.

                My name is Mr. Dip from Barasat and my number is [protected].
                Product order I'd-115556929579861883703. I received this product different colour and other brand, I don't like this product. Immediately escalate this issue and inform me [protected].
                Immediately arrange pickup and replace or refund.
                As Soon as possible rectify this issue.
                Thanking regards
                Dip.6 nov 2020
                +2 photos
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                  S
                  Sunny2905
                  Nov 5, 2020
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                  My complaint is that I received burgundy color shoes instead of brown colour shoes and the same request for return is not getting accepted till date.
                  +3 photos
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                    A
                    Abhijna satish
                    Nov 5, 2020
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                    Dressberry - Women white solid pumps Was returned the next day of the product recieved and yet they say that it failed to pass the quality check and the product is on hold . The product was returned due to issue with the size and was too small . When we cannot wear the product, why would it be used or fail to pass the quality test . I need my refund .
                    Horrible service by myntra .
                    I would recommend buyers to not trust myntra at all .
                    Myntra.com customer support has been notified about the posted complaint.
                    This comment helped me a lot, I'm not gonna buy from Myntra again.
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                      A
                      Afreen Hashmi
                      Nov 5, 2020
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                      My mother who is 56 years old, was insulted by the pick up agent. When he came to pick the Saree (which costed her Rs 4800) at 7 pm, she could not go and give the parcel back. Because of the pandemic and as she is a sugar patient, she rarely goes outside. She asked the agent to come the next day and pick the saree up from the security guard. At this point the pick up agent made the following remarks:
                      "Madam, agar aap ghar pe hai to ajao (this is reasonable and acceptable). Aap ko kuch nhi hoga, main hoo, aap aa jao (completely unacceptable)."
                      This was the first call. After this conversation, she cut the phone. The delivery agent called again after 5 mins. This is what he said:
                      "Madam, aap aa rhi hai na.. Agar aap nhi aa sakti toh apna parcel khidki se phenk do (completely unacceptable). Mein Vashi se aaya hu. Kal nhi aa paunga, aap aaj dedo."
                      The entire conversation was completely unacceptable. She insisted that the pick up be done tomorrow but the pick up agent was adamant and rude. He attended the conversation by saying something like old aunties always have a problem.
                      There was a third call, which she was too traumatized to attend.
                      Myntra.com customer support has been notified about the posted complaint.
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                        R
                        ramneet arora
                        Nov 5, 2020
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                        Website: Myntra

                        I ordered a top from myntra their agent told me that pay through instakart upi I'd and myntra app said that they didn't received the amount when u contacted back my bank gave me the proof that they have received the amount of 698 rs but myntra app denied me the product and didn't give me the top when I complaint on myntra app with proof they close my complaint it's not a trustworthy site to order I was a customer of myntra now I don't trust that app anymore please don't waste your money
                        +1 photos
                        Myntra.com customer support has been notified about the posted complaint.
                        Nov 05, 2020
                        Updated by ramneet arora
                        They didn't give my money back which was 698 rs and they didn't even give me the top which I had ordered they denied my transaction I have full proof that they have received my transaction I have bank transaction receipt . The amount was deducted from my account and they received money on instakart they denied and lied tthat they didn't receive any amount

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                          S
                          Shilpi Birla
                          Nov 5, 2020
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                          This is in regard to an exchange request for a peter England suit I ordered. I’m unable to generate exchange/return request from the app. The product i received doesn’t fit. I need a size bigger and also the top and bottom of product as shown in picture was of same colour but what I’ve received is two entirely different colours.

                          My exchange/return window closes on 6th November. So kindly get back to me asap.

                          Regards.
                          +1 photos
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                            D
                            Deductor1
                            Nov 5, 2020
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                            Address: Jaipur

                            I ordered 2 ucb belts of which buckles were defective, i placed return but pick up boy refused to take it as it was defective, after nunber of calls they again placed return but still the boy took only 1 belt and now myntra has refused finally to take defective belt back order id #115524678776051766301
                            Myntra.com customer support has been notified about the posted complaint.
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                              H
                              hafeez g
                              Nov 5, 2020
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                              My order Id # 1154530 [protected]

                              I requested 5 time return order every time they rejected and I called 3 times customer care they not helping on this. This not acceptable.

                              why request rejected what is reason ?

                              Hafeez
                              Myntra.com customer support has been notified about the posted complaint.
                              Nov 05, 2020
                              Updated by hafeez g
                              Return order rejected
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                                Ayushimit
                                Nov 5, 2020
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                                I got the product in the condition it was send by you and within 30 min I requested for return and I think myntra need to check it's products before sending it to their customer because it was already used or very low quality product ...i ordered from myntra all because of great return policy but I think I was wrong because there is no reason to create a issue as I returned it in the condition it was received.they have reshipped the product and are now denying to take back even when it is their mistake. They are registering complain and then showing it resolved without even resolving it. I have been calling then daily from last 7 days which is actually very torturing.
                                Product: Carlton London women balck solid
                                pumps
                                Order I'd : # 155880 [protected]
                                Barcode :[protected]
                                Refund amount: 1087 RS
                                Commodity : footwear
                                +3 photos
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                                  S
                                  Sakaaaaaaashi
                                  Nov 5, 2020
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                                  So i had placed like 10-12 orders on myntra and i expected it to be delivered be delivered on the promised date. But what they did was, as the expected date of delivery was crossed they kept on cancelling all my orders. Such ridiculous service from myntra was not expected. I really came to know from myntra that "All that glitters is not gold"
                                  +3 photos
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                                    nikhil baskaran
                                    Nov 4, 2020
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                                    Recently we purchased a Carlton London sliders. The product was delivered yesterday (3rd November)but it was a different product. We initiated a refund for it but the product did not have a price tag when it was delivered.Hence it was not taken for return stating there's no price tag attached with the product.Now I am stuck with this product and want a refund for this. Please help

                                    You04 Nov, 01:20 pm
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                                      H
                                      Hamirpur boys Hamirpur
                                      Nov 4, 2020
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                                      Address: Hamirpur

                                      I gove u proper adress but couriree boy refuses to give my order on that particular adrres please help wanna i will not order on you site please solve nd say to deliver my product on that adress
                                      Myntra.com customer support has been notified about the posted complaint.
                                      Please solve it
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