Myntra.com Complaints & Reviews

Dressberry - Women white solid pumps Was returned the next day of the product recieved and yet they say that it failed to pass the quality check and the product is on hold . The product was returned due to issue with the size and was too small . When we cannot wear the product, why would it be used or fail to pass the quality test . I need my refund .
Horrible service by myntra .
I would recommend buyers to not trust myntra at all .

My mother who is 56 years old, was insulted by the pick up agent. When he came to pick the Saree (which costed her Rs 4800) at 7 pm, she could not go and give the parcel back. Because of the pandemic and as she is a sugar patient, she rarely goes outside. She asked the agent to come the next day and pick the saree up from the security guard. At this point the pick up agent made the following remarks:
"Madam, agar aap ghar pe hai to ajao (this is reasonable and acceptable). Aap ko kuch nhi hoga, main hoo, aap aa jao (completely unacceptable)."
This was the first call. After this conversation, she cut the phone. The delivery agent called again after 5 mins. This is what he said:
"Madam, aap aa rhi hai na.. Agar aap nhi aa sakti toh apna parcel khidki se phenk do (completely unacceptable). Mein Vashi se aaya hu. Kal nhi aa paunga, aap aaj dedo."
The entire conversation was completely unacceptable. She insisted that the pick up be done tomorrow but the pick up agent was adamant and rude. He attended the conversation by saying something like old aunties always have a problem.
There was a third call, which she was too traumatized to attend.

I ordered a top from myntra their agent told me that pay through instakart upi I'd and myntra app said that they didn't received the amount when u contacted back my bank gave me the proof that they have received the amount of 698 rs but myntra app denied me the product and didn't give me the top when I complaint on myntra app with proof they close my complaint it's not a trustworthy site to order I was a customer of myntra now I don't trust that app anymore please don't waste your money

This is in regard to an exchange request for a peter England suit I ordered. I’m unable to generate exchange/return request from the app. The product i received doesn’t fit. I need a size bigger and also the top and bottom of product as shown in picture was of same colour but what I’ve received is two entirely different colours.

My exchange/return window closes on 6th November. So kindly get back to me asap.

Regards.

I ordered 2 ucb belts of which buckles were defective, i placed return but pick up boy refused to take it as it was defective, after nunber of calls they again placed return but still the boy took only 1 belt and now myntra has refused finally to take defective belt back order id #115524678776051766301

My order Id # 1154530 [protected]

I requested 5 time return order every time they rejected and I called 3 times customer care they not helping on this. This not acceptable.

why request rejected what is reason ?

Hafeez

I got the product in the condition it was send by you and within 30 min I requested for return and I think myntra need to check it's products before sending it to their customer because it was already used or very low quality product ...i ordered from myntra all because of great return policy but I think I was wrong because there is no reason to create a issue as I returned it in the condition it was received.they have reshipped the product and are now denying to take back even when it is their mistake. They are registering complain and then showing it resolved without even resolving it. I have been calling then daily from last 7 days which is actually very torturing.
Product: Carlton London women balck solid
pumps
Order I'd : # 155880 [protected]
Barcode :[protected]
Refund amount: 1087 RS
Commodity : footwear

So i had placed like 10-12 orders on myntra and i expected it to be delivered be delivered on the promised date. But what they did was, as the expected date of delivery was crossed they kept on cancelling all my orders. Such ridiculous service from myntra was not expected. I really came to know from myntra that "All that glitters is not gold"

Recently we purchased a Carlton London sliders. The product was delivered yesterday (3rd November)but it was a different product. We initiated a refund for it but the product did not have a price tag when it was delivered.Hence it was not taken for return stating there's no price tag attached with the product.Now I am stuck with this product and want a refund for this. Please help

You04 Nov, 01:20 pm

I gove u proper adress but couriree boy refuses to give my order on that particular adrres please help wanna i will not order on you site please solve nd say to deliver my product on that adress

I received my lehenga on 1st November. Wanted to return the product coz the color is wrong. Now the company is not taking the product back because they claim tiny beads are coming out. But they were coming out from since the day the product was received. This is nothing but a fraud problem created so they won't have to take the product back.

I was delivered a lehenga on 1 st Nov. I wanted to return coz the color was wrong. Now they are refusing to take the product back coz beads are coming out right after delivery. They are blaming me for something that is not my fault and refusing to take product back.

Order id: 115582718153548704601
Return id: [protected]

Very disgusting to play tricks on customers who purchase the product, keeping on hold and telling it is damaged. We have stated the reason and the delivery guy checked and took the product. This is not the right way to do the business. Have some class. One of the order shows collect points seriously it's when we have the product, don't steal money from customers like this

Called the support he told that i will recieve the response by 6th and it is for the reason. Dont create cases for calls. I am really very dissatisfied the way it was taken care.

If the product is given as it is and the pick up guy checked and taken it then why there is a point of putting return on hold, i am shocked

I have ordered a saree which is mitera coral pink and gold one costs about 1485 along with it i kept 2 more sarees, after receiving them, due to the poor quality i requested for return on the same day of delivery, the delivery person came for pickup and took all the 3sarees but he called me after sometime mentioning that the labels are not available for this particular saree so that the saree was on hold, i contacted customer care many times since 1month, they are still working on it and i got the saree back to me, i also mailed the pictures of it, as the labels are not available not only for this saree, whatever saree received from myntra we will not be seeing any labels over it then how come i show them ? I wanted to return the saree and want my money back .

I am very old and regular customer of myntra. Its 2nd time they not respond me. I purchased dress on 19th Oct. They sent me defective product. Same day I rised return request. Next day currier man came and told me :-" I put it on hold u have to call myntra cc Because its his product. " then I called myntra cc they told me till 3rd November. Today I called many time Bt they refused again and again. And say wait for next 72 hours.. I purchased it for festival. And diwali is coming. I hv no option for refund and purchased other product.. Please respond quickly and refund my money take ur bad product...

Someone ordered item worth Rs 1787
From my mob no.[protected] without my knowledge..I want either the detail of order or I want to delete my account

My delivery date was 2nd of November, But without any information the delivery boy transfer it to next date, i received a miscall in late evening, once i called that number 2-3 times he picked the call and speak like a road side gangster with attitude no curtsy and ethics in voice your delivery will happen tomorrow i asked from which company, then i only i asked Myntra, he said yes. I asked my delivery date is today, He replied i can’t do this, then for tomorrow between i asked to delivery he said yes, but tomorrow evening around 4 o’clock he came, I asked him that you have change he said no, while i am making the payment he was watching with theft eyes, I slightly cover the door, half close till the place I was standing in front of him, then he left the place, i keep calling him, Where you are going, NO reply and went without handover product in front of me. So unprofessional. Is this the ethics Myntra is maintaining? penalty of One month salary deduction of delivery boy and delivery with priority.

I have placed the order of 3 kurtas on October 2nd and cancelled due to some reason and re ordered again on the same day.
Whatever money got deducted from my credit card I have received only for 2 kurtas and 1 kurta money is still not refunded.

I have called customer care and they have told it will be refunded sooner still now I have not got the money its very difficult to follow up.

Not able to connect to customer care if I call from my number .

If I have cancelled all the 3 kurta's together and paid together why you guys are refunding one by one its difficult to track for common people.

Please let me know when I am going receive my refund for the Order ID # 1153503 [protected] of RS 714.

I ordered a mango tshirt from Myntra but when I opened the courier package, it was some cheap brand tshirt. I thought its not a big deal because it was the sale period of the year so they must have messed up and they would return.
The horror began after the return request was put on hold. The delivery guy came to pick up but refused saying the product is different. Well, yes, I know the product is different and that is mentioned on the return request I created as well. But that guy refused to pick it up and told me to call customer care.
Goodluck trying to get in touch with customer care. They don't respond to emails or calls. After almost 24 hours, I got across and shared the barcode details with the customer care guy. He noted it down. And next day the delivery guy came to pick it up and again refused to take it with him saying the product is different. I am going crazy over here. I have ordered so many times from myntra but never faced such a situation. Finally I get to see the dark side of their team. No resolution is provided. No one cares about you or your money. Its just a scam.
I will nevr be ordering from this site again. Horrible service. I was quite excited to buy a mango t shirt because its an expensive brand and I could finally afford to buy it but these cheats gave me some weird kook brand t shirt. I don't even know what that is. And its not even a t shirt. Its like a mix of kurti and tshirt. Probably the ugliest piece of clothing I have ever seen.
Myntra you should follow good policies. If you are doing well because of the customer, you can also disappear from the map because of the same customer.
Now I got a message that my request is declined. Tell me where to guy and what to do now? I guess its better to order from flipkart and Amazon. Never faced any issues with them. Never going to order anything from this fraudulent website

Order ID # 1154023 [protected]
This item came in broken and I am not able to return it even after trying twice on my own and raising so many multiple queries. I had been told that it will be taken back on or before November 2 2020 and my money will be returned. It’s November 3 2020 now and when I called again they say it will take another 10 days.
It’s been a mess for the past few weeks and I have been running behind this like I have no other work.
The photos of the product is attached hereby