Myntra.com Complaints & Reviews

Hi,

My orders are getting delayed.
There was NO delivery attempt done, I didn't receive any call from delivery person.
But they updated wrong delivery status as"Delivery failed "

Incorrect/Fake product received

I had ordered a Philips Trimmer for approx 3000 rupees from Myntra.
On delivery the Philips trimmer and it’s accessories were missing but a trimmer from some local brand was delivered inside the Philips box.

Even after lodging 5-6 complaints for the same and sharing an unboxing video of the product, Myntra claims that it had dispatched the product in a sealed and pristine condition and hence they have rejected the claim.

Similarly for another order placed during the same sale in which I had ordered 6 Maybelline lipsticks and a highlighter, I received a “Here and Now jeans” instead of the lipsticks. Also there was no transparent packaging and myntra barcode provided with the jeans.
On placing a complaint for this order, Myntra’s team again reverted by saying that they had provided the product in a sealed and pristine condition and again the complaint stands rejected.

Order No. for Philips Trimmer -
[protected]-1208101

Order No. for Lipsticks -
[protected]-3437403

Link for unboxing video - https://drive.google.com/file/d/1KvSP9_bs2bBTNXc_XOMvF2VcQHIjBkW2/view?usp=drive...⇄

I ordered 2 products from myntra.com and i paid online for them,
1. House of Pataudi Men Black Straight Fit Solid Churidar.
2. Nike Unisex Navy Blue HAYWARD 2.0 Brand Logo Backpack.

Now both the products were not delivered but their status is showing delivered. However one wrong product that is T-shirt of some poor brand were delivered.

I am complaining myntra about the issue but they are hiding their face from the problem. They are not responding correctly.

My order list is not visible in the Myntra app, as well as customer support isn't working (there's Nothing in it)..so kindly fix the issues soon as possible..

I have placed a order on 21oct but till now my order is not shipped please deliver my order before delivery date
Order No#1155135 [protected]

I have ordered a Hang up Blazer which doesn’t fits me and the quality of product was worse also the I had placed a return request from my myntra account and my product is not picked up till date and before two days I got a message from Myntra that my return request has been declined without any reason..I called about 5 times on Myntra costumer care but every time they told me to wait for next 24 hours but still my issue was not solved till date.
Now, I request you kindly solve my issue asap.

Regards,
Aqib Hamid
[protected]

Products not delivered to me physically even though it is showing delivered in the Myntra application.
The delivery agent didn’t even contact before delivery.
I contacted the customer support who did nothing to resolve the issue.
Even spoke to the supervisor who was of no use and stated nothing can done and that the update has been provided

I ordered a *****brand kids tshirt but received a ladies kurti. After talking to myntra executive, I sent the barcode mentioned on the myntra bag along with the image of kurti. I didn’t have anymore information. The product did not have any price tag or any kind of tag. Now they are telling me that they have investigated and found everything right from their side.Its been 10years with myntra. They dont even check and consider your previous record. I have never returned or filed any complaint like this. Who takes the responsibility if we dont get our desired product? What is inside the box who knows? How can I trust them now? How am I assured that next time I wont get this problem with any other much expensive products? Its such a risk.
Its been 10 days I am going through this. After filing complaint I kept waiting for their response and suddenly they closed the complaint without giving me reasons. I want an apology and my refund now.
Details of the product :
Cherokee grey melange printed round neck tshirt, price - 224₹
Company- Myntra online shopping

I ordered two jackets from myntra and total order value was 3058 INR but as I received my order bag .when i open the bag that had only one jacket and the one item is missing in my order .I compalin about this to the myntra support staff but they gave me no solution about this and declined my claim .I want my refund for that item or give me the missing item from that bag that delivered to me.i m having the pics of thr bag I received

I had ordered a dress from Myntra, the dress was delivered to me in damaged condition without the price tags. Myntra is now refusing to collect the dress and refund the amount.

Please stop scamming customers of their money. Just for the past month i have ordered at least 15-20 products from you guys. And when I try to return JUST 2 products that YOU SENT DAMAGED, the return KEEPS GETTING DENIED.

I placed the return request THE SAME DAY i received the products and yet the company says that they FAILED QUALITY CHECK.

I wouldn’t have to return it if the company had NOT SEND DAMGED PRODUCTS IN THE FIRST PLACE.

I am LITERALLY fed up of calling you guys every day and waiting for the “so-called call” your agents always say they have arranged.

We have been a customer of Myntra since many year, unlikely this is one of the incident where we had ordered Amazefit GTR ( Black) watch using the Myntra App. Product was delivered on 26th Oct, however the box was empty.
Upper cover of the package was intact, whereas the inside box was torn ( sideways).
We raised a complaint immediately, for which the date to get this query resolved was marked as 29th Oct-20, however the query was closed from back end on 28th Oct-20, when I ( personally) reached the customer care, I got to know that they ( Myntra) had packed and dispatched the product form their end, however it is not their lookout why the product was not delivered or received.
We ave invested our hard earned money of around Rs, 10, 000, this incident has left us shaken with no fault of ours.

Original product was lose so I returned it but they rejected it by saying that it failed our quality checked but it was not even properly with tags and everything. And they reshipped a wrong product to me it's all happening because of their pickup boy on mix matched my returns didn't fact the return product properly that's why I am facing the problem and I am complaining about the fraud and they are not registry my complain they are kept saying that please wait for four days please wait.

I received a product ( indus top) from myntra. It did not match the image color where image had pink and order delivered was magenta and I had to return the product as it did not match the lehnga. After returning the product, I got the message that quality check failed, as it jas smell of perfume. When the check of color failed for me and I did not try, what would I do with the perfume. Stop this return hassle and refund the money.
This check should have been performed before delivering the product to me and not after the return. What can I do if it smells perfume or whatever. Just not refunding 1000 rs is not the solution way out. Refund the money of the order returned.

My Login suddenly got blocked last week and i am not getting a satisfactory response except that i have vioalated the fair usage policy. I have requested for a reason and the clause that i have violated as i dont have any clue on this subject and i have shopped as i have been doing till now. My efforts to reach the customer care is going no where as they are sending me the same text again and again. I just wanted to understand why my account got blocked and clarify any misunderstanding if any

Hi
I have returned this product but haven't got a refund for this product "Under Armour- Women Blue Solid Whisperlight Tie Back Tank Top"
Order ID# 1148855 [protected]
The product amount is Rs 2799
I am having a very bad experience since the day I returned my product to the delivery guy.
Since Myntra has a paper-less policy so I wasn't provided with any receipt for the returned product. Apart from that, there is no way through which I can contact the delivery guy about the product status.
So I put a complaint on Myntra customer care multiple times but from there also I got disappointment only. They promise that they will resolve the issue but it's poor customer service regardless of making a complaint every time asking for a refund.
@Myntra I don't even own the product then why don't you refund the amount.

I had ordered one Nike shoe which i returned due to very poor quality and size issue. I got a message that due to retern of the used product the refund is on hold. I have returned the product the next day only and also the Pickup guy didn't mention any issue so how could they refuse now. So in this i raised a complaint that i had returned the product as it is And I also have proof. Myntra can't show me the proof that they had dispatched the product with the original tags. That's why I hate shopping in Myntra they don't give the quality and service at all.
So here i'm to tell the clear fraud by myntra.
Please someone help me to get my refund back since the ount is 2466.
I have attached the screenshot for the same
And also the proof that it is not a used product that i have returned.

Order placed and received on 15th Oct . Received wrong product ( incorrect colour ). Set up return for the same as didn't have time for exchange . impossible to get in touch with customer care .
raised online complaint through app . disgusting service even there . the complaint was ' CLOSED' stating 'RESOLVED', saying the return product is not same as ordered (quality check failed ) .
i mean what the hell, you are talking about . myntra has sent me an incorrect product ( with colour ) and now not setting up return putting it on to me about this not being the colour order. this is a cyber fraud straight away . i got a call after 12 days from a donkey ( named Mahendra ) of that company, who disconnected the line because i was fuming after spending 34 minutes on phone . i not only demand my refund, i should be compensated for the time and harrasment i have gone through

Hi Team,
I have ordered Wishful by W Women Pink Self-Design Layered A-Line Kurta costing Rs 2519 and received an old used wrong product with Wishful tag not intact and when i placed return on the same day, they picked up on the 2nd day and later I received message my return request is put on hold and rejected as quality check failed. First of all Myntra sent me a wrong used product on what basis they check quality from customer side. I have returned as is with the tags. Now they have reshipped the wrong product back to me, and inspite of calling cutomer care for more than 10 times, there is no refund initiated at all. This is highly unacceptable. This is what kind of business Myntra is running to fool customer you charge high amount then send us wrong defective product and dont even accept return and refund. I am totally unhappy with Myntra. Please assist. I am attaching the pictures of what i received and what i had ordered.

Order Id: 1155127 [protected]

Order Id 115508197252314384303
Arrow newyork shirt just received the product seriously after seeing the cloth I was so devastated that, why I had ordered this product from this so called popular online platform I mean arrow company is known for premium quality and huge name, and thinking the popularity of the brand I ordered the shirt from Myntra but the Myntra people don't know what they sended me the worst quality of cloth. I mean no proper packing, iron is not done looks like they sended me some old cloth or the footpath side cloth, It looks like tat. so disappointed by the team and many big actors also giving ads to this fraud worst company, and they say quality is checked very properly. I recommend all my frnds relative's and people not to buy any products from this fraud, worst, pathetic online shopping platform. And I take this further also bcz iam so disappointed of wat they did so they are defaming big companies name too by sending worst quality of the clothes. seriously when I saw the shirt it looked like some 100 rs road side cloth seriously Amazon is far better than this so we have to teach a lesson to this fraud cheap online platform I recommend all ppl to think twice before buying any thing form this ### site.And iam not gonna leave this thing here I see to it which consumer site is good and I fight there too .these ppl are just defaming some of the biggest brands names too by sending copy replica products.