Myntra.com Complaints & Reviews

I had ordered a Catwalk Blue Wedges and Jove Navy Blue heels product on myntra. Catwalk blues wedges product delivered is different than what I had originally ordered. Also Jove Navy Blue heels product is old product i received. Now, when I have filed a complaint on myntra for this and asked for the replacement, then they are saying that we have sent you correct product and we won't be able to help you with the replacement or refund.

I ordered 4 product from myntra on 11.10.2020 and it was shipped through ecom express. On tracking the order, i find that the pickup of the order has been rescheduled for 5 days in a row. No update has been provided by the courier service. This is so frustrating. Please i need them before 20 October. AWB numbers are [protected], [protected], [protected] and tracking screenshots are below. And asking about this to ecom express they replied that the order has not yet handed over to them by myntra.com. please look into this matter as quickly as possible.

The product is defective and have small holes on the shoulders.. I had call many times on customers care no. But I didn't get any response I am very disappointed I thought mntra is best app for online shopping but no it's is not best

I placed an order on 15th October 2020 on myntra of inr 519, amount deducted from my SBI account. SBI confirms that amount has been transferred to their account with reference no: IGAJQHCQD8. if ref no. has been generated that means amount has been transferred to myntra. i want my money back. Pls help

Money deducted in internet banking for myntra but ordr not placed and even that transaction is not shown on transaction list

I have added an amount of Rs. 2000 to Myntra account with Mobile Number [protected] and Name Shreyas. After adding an amount of Rs. 2000, Myntra.com locked account with number [protected] from logging in/accessing. Because of which I am unable to utilise my money from last 10 days.
I feel Myntra.com is doing a big scam by collecting public money and refusing them to access by locking their account.

I didn't receive my product with a price tag and that was not of my size so wanted to exchange it. But the exchange was rejected due to no price tag. That is your fault. This was our first purchase and we are very sad abt this. I want to exchange the product

The kurta set I ordered for idaliya didn't already have a price tag but only a brand tag
I had a size problem so my return request has been stopped if I return it Because there is no price tag

I received an order on the 2nd of October, for which I kept a return pickup request the same day due to size issues. A day after this, I got a message mentioning that 'your return request failed quality check' without any one coming and checking the item's quality. I raised a complaint with their customer care, they assured that the issue will be resolved within 24-48 hours. I then received a call from the pickup service asking my location and after I told my address, he said he can come only the next day. The pickup date was then abruptly extended till the 14th of October. I had mentioned that I am in need of the refund amount and requested to make it soon. The next day I could see that the return pickup date was extended to the 19th of October. I again raised a complaint to the customer service, post which I received a call from pickup guy telling that he would pick it up that day. The next day morning(i.e today), I woke up to see a message that 'Your return request was declined' and no reasons mentioned. This is very frustrating and such an ill mannered response. I called the customer care and they assured a call back from their senior executive, but no one has reached out to me so far.

I received an used and horrible looking jeans, so that day itself, I immediately requested Myntra to return the product. First of all, a month passed and no one came for pick up (even after continuous follow ups), then they picked up the jeans after 1 and half months from delivery date. Next to that, they accused me saying, I used the product and said they won't refund. The tags were untacked. Still, they are refusing to refund. Please help, I don't wanna let myntra take my money and scam the ### out of me.

I purchased a Roadstar men solid Bomber from Myntra. When I received product, it doesn't fit well and color is also not same as per advertised. I placed a return request and delivery came for pick up on 7th Oct. As per him, the price at which I purchased product is different from the price tag, so I need customer care pre approval for pick up. I talked to customer care and provided all details as required. Now they are saying that pick up can be done and you have keep your product.

There is no fault of consumer then why he has to suffer.

I have wishlisted an item and when I checked it's small size is out of stock. Kindly being it's small size in stock. The sale is hoing to start. How will i buy the outfit please try to do these things ASAP

I ordered a kurta on 29th September 2020 on Myntra but received wrong product and design. I immediately created a return request but they denied to pick it up saying it does not match the product they want to pick up so I filed a complaint on Myntra website but instead of resolving the issue they are saying to wait for 24 hrs from 2 weeks so they can solve the problem and give my money back. It is a mistake from there side but still they are being so unprofessional and not picking the product and giving my money back.

Ordered A Nitara Earings Which Was Delivered On 20th Sept. I Try To Pay It By Gpay But At That Ppoint Of Time It Was Not Working So I Paid COD. After 10 Minutes Money Was Deducted From The Gpay To Myntra. Asked Customer Care Many Times But Every Time They Were Asking For Receipt And Bank Statement. I Have Given Them The Same What They Were Asking. Still Money Was Not Refunded.

When i got the product i found it defective and after an hour only i applied for exchange and in that they gave me the reason of product being defective or wrong which proves that they has the facility of exchange even for damaged product but when i called on cc they said that defective piece cant be exchanged but inspite of that they accepted my request of exchange on one hand and without my permission initiated the refund process and when the delivery boy came to exchange the product he said that he did not got any information about it and asked me to call cc again .
this is clearly being very unethical of them and also neither i got exchange my product nor di i got my fund but still they sent me a message that my query has been resolved.
I haven't seen such kind o[censored]nethical business practice on online -platform which is made for our convenience and so that we can buy products of our choice but sseing myntra's policy i can see neither it provides me convenience nor allows me to buy products of my choice
i must say i am highly diappointed by MYNTRA this time. you guys really need to very fair and ethical regarding your practices.

I ordered a watch which was delivered on 1/10/20. It was a wrong product and writhing one hour I have placed a return request. I was told by 6/10/20 someone would pick up my product. It is now 12/10/20 and the Myntra people keep saying to give them 24 hours more everyday and now my money is blocked.

I had an amount of Rs 660.41 in myntra credit. I got a mail from them saying this amount will be there till Jan 2021. Now they have debited my account and it shows zero. After numerous mails and communication these people are not refunding my money. I have provided them the bank details. Still they are refusing to credit my refund amount into my bank account.I want to file a case against them. Please look into this. They are cheating innocent customers like me. They are doing unethical business.

Respected Sir/Ma'am

An order of "BLACK TEXTURED SLING BAG" - "LYCHEE BAGS" was made on with the following details :

PLaced on : -13th September 2020
Order No.[protected]-0546601
Payment Mode - UPI.

The product that we had recieved was a MULTICOLORED FLORAL BAG instead of the Black bag we had ordered.

The multicolored floral bag we had recieved was missing brand tags and other items even though the packaging seemed to be sealed.

On placing the return request for the wrong order delivered to us. The Myntra.com team has tactfully declined our request for the same by telling us to wait for 24hours everytime we raise the complaint. This has been on going for almost a month now.

We request to kindly initiate the return process and issue our refund.

We received a damaged product. We requested return on the same day the product delivered, they said that a man will come and pick up the product and u will get your refund. The man came and took photo of the product and went. They said that wait. We waited for more than 7days, after that they said your return request has been rejected. We were very disappointed because this was our first order with mynta.

My complain number is IN[protected]

I am a regular customer of Myntra. I ordered a product from Myntra.com, I put the return request of the product.
My first return request was reattempted 2 times. Pickup boy already picked up my product but after some time I got text message that my return request is declined.
I also talk with Myntra customer care. he registered my complain and say that in 24 hours you get a call from our senior. But there is no call and no issue solution on that issue.
days I again talk with Myntra customer care. But same thing happened with me in the next day. still there is no solution of my issue.
I again talk with Myntra customer care. He also registered my complain. After westing of my golden time and effort, still there is no solution.
I am shocked with Myntra. Myntra is playing with peoples by Such a cheap service.
I want to solve my issue and refund as soon as possible.