Myntra.com Complaints & Reviews

I have ordered for a men's black jeans on account of myntra sale on 19 june 2020. But i got a ladies mustard yellow kurtha delivered. I have requested for a return. But when the pick up boy came, he has denied to collect due to product mismatch. He mentioned he was asked to collect a men's jeans, and not the kurtha. So he declined the return request. On contacting customer care, they said, we have approved the return request, and will collect...

I have ordered charles and keith foot wears earlier delievery date was 10 july now it is 15 july. I have to attend marriage on 12 july, this is not the way
U treat with ur customers. Please make it deliverd by 11 july.

I tried to order libas women navy and red checked a line kurtha costly around 659. After deductions the payable amount was 593.
Then i choosed pay before delivery with my sbi debit card. I entered card details, i got otp, i entered the otp tp respective column but after that there shown that server problem but my money debited from account
What i will do i want that product immediately

Wanted to bring to your notice that i had ordered for crocs sliders for which i received the wrong size. I exchanged it and still received a wrong size for the second time. I ordered for burgundy sliders -6 uk size and received 7 uk size. Now you say that no exchange on this product. This order was delivered very late. Still i was patient. But this cannot be accepted now. You have broken a customer’s expectation. I will not recommend you to any of my friends, followers and family. I will rate you 1/10. I would like to talk to your head.

Really a very bad and upsetting experience.

Phone no -[protected]

Mridu arora

I had ordered walktrendy sports shoes for 2 years old baby. The shoes i received had red stains on right shoes. So i did keep the shoes packed as it is and never used the product.. When delivery executive came to pick up the product he had put the shoes return on hold since 1st july.. No reply from myntra yet... Very bad service. I want shoes in exchange or refund the whole money.

Hi

I am a regular user of Myntra right from the year 2013 since the products are really good in quality, I buy only through Myntra, but suddenly they locked my account and when I contact the customer service they said my account is permanently locked, I seriously want my Myntra Account Back

I was wondering why reaching Myntra's CUSTOMER care executive is like rocket science.

  I did purchase in Myntra for nearly 1Lakh in the 1st week of June, and for some product replacement and return am facing a hell lot of problems.   

  In specially "Clovia -Women white and Maroon Printed night set" I received a totally different product. So i raised for replacement, when the original product came they didn't deliver the product by saying the reason like barcode not matching. Of course that's what the issue raised by me. Delivered the wrong product.

  And again I raised issues and Myntra team asking for barcode no and other details, for sure i will attach all details. But am really frustrated by the stupid ### procedure that Myntra following for these kinda situation. 

History of issue follow-up

Issue raised for RETURN on 19 th June :- Without clearing the issue, Myntra team changed the issue status to resolved

Then we placed an EXCHANGE on 23rd June.:- Delivery guy saying product is not matching. (as i said above) 

Then again on 4th July I replied against Issue No : IN[protected] along with the picture, saying that the issue was not resolved.

Then on 7 th July Myntra team asked me to send the barcode details .As per the request I am sending the details. 
Barcode #:-ML[protected]

Attached both wrong product and actual product image.

I have a issue regarding delivery charges policy.

The items I ordered from Myntra looked more attractive in the pictures and when they arrived the quality wasn't worth the price either. I requested a return the same day the products were delivered to me, and were kept untouched. My refund has been put on hold for both the items, and they won't even pick up my call. Not a single damage was made to the items by me, they were returned as received.

I ordered a Micheal Kors on 27th June from Myntra. Product was delivered on 2nd July at 3:35 pm. The package was completely sealed without any tampering but when I opened the package it had an empty box. I raised a complaint for the same immediately at 4:00 pm. They asked me to wait till 6th July and issue will be resolved. I waited till 6th but nothing was communicated to me. And when I woke up on 7th I found that issue is resolved without intimating anything to me. No comments were mentioned on the complaint And when I called them to ask the outcome, they mentioned that the complaint has been declined without providing any Proof of their Investigation.

Sir, i order a product from mintra. Awb no[protected]. Your agent didn't delever me the product. Contact with him & immediate delever.

My myntra account has been locked, i have some orrders, plz reopen my account because i have also myntra credit point in that.
My account email - [protected]@gmail.com

I do not have my delivery, which was supposed to be delivered 6 days back.
And it's status is still pending at 20th june date.
No communication has received from their side. I have even talked to their customer support and they told to provide the delivery before, but i still don't see any updates on that.

The manager sanjay at escalation desk was rude as well as delivery boy was rude even to come up to deliver or pick up the used products. I live in bangalore and we got back used low quality flip flops from united colours of benetton as well as a t shirt from club york without logo to my disbelief. Both were told that they have been rejected in quality check and were thrown back to us and reshipped us the disgusting products and that too after 30+ days, i kept calling customer care and nothing actually happened as they said their decision is final and investigation will be done. These kind of people who run such fake products and staff should be thrown out of their jobs, will never order anything from this fake company. I really want to throw back the t shirt and flip flop back on their face and tell them to keep my money with them. God bless this cheat company and rude staff.

Hi team,

I have purchased 1 gift card from myntra of amount 2500 on 4th october 2019. Order no:[protected]-5931301,

I am not able to use this gift card and i have raised concern or complaint with myntra on 20th june but till i m not getting any response from myntra.
Whenever i am going to use that gift getting error as either card number or card pin is incorrect.
Complaint number in[protected]

Hi team,
I didnt receive my order yet even though my delivery date has crossed long back. Please delivery it asap, else accept my cancellation request

Iam order shoes in myntra nearly 6days that is[protected] then 3-7-2020 update is shipped and shipment is resheduled shown update so today date is 6-7-2020 also shown same update it will be take so late all are fake update iwant my order very fast tracking number [protected] order number[protected]-0789601

I have ordered few clothes from myntra, kept few and returned few but still i am waiting for my refund. I have called myntra customer care so many times, shared my account details as they asked but still they have not solved my issue.
I am about to get 3 refunds from their side.
Sharing the order i’d - a[protected]-0284303
B[protected]-7673003

Please help me to get my money back.
Thank you

Dear myntra customer executive,

I have ordered 8 items from myntra.com on end of reason sale on 19-june 2020 and 21-june 2020. I have paid for one and i have kept cod for other order. I have waited for the orders to deliver on the delivery dates but the delivery staff didn't deliver my orders and i didn't even received text messages/calls from the agent that they will come for delivery but when i check in the website the products are returned to origin without prior information to me. I have requested for the call back and asked for explanation and resolve my problem without any complications but the customer service executive didn't respond properly and took long gap and did conversation improperly and disconnected the call, i requested the call back for 3 times but no use, i have faced the same problem with the 3 customer service members. One executive has understood my problem and convinced me that he will take the issue to higher authority and try to resolve it and call me back with in 24 hours but i didn't receive any call from them. ([protected]- mrs harpitha) who didn't resolve or disconnected my call without solving it or without prior minimum response.

Generally when i order something from myntra, the delivery agent will send message to me that they will deliver my order on the date and if in case my phone isn't reachable, i will receive a message and mail from delivery agent that my phone is in not reachable and will give a link and contact number in it but i didn't receive ant kind of text messages/ emails from the delivery agent regarding same this time and that is the reason i am writing to you this.

As i have ordered the products in the reason sale, i cannot reorder the same products with the same price now and didn't get the refund yet, i just want reorder the same products from your end and deliver them to me on time and refund my money i will pay for products by cod option. Kindly find the details of the orders (Order no.[protected]-2290901 and[protected]-5830701)

Do the needful from your end and resolve my issue soon.

Registered mobile no- [protected]
order no[protected]-4494801
i am writing and telling mytra from 15 june 2020. i ordered a product "Highander men green tapered fit solid regular trouser" its status shows on myntra app it delivered but i have not got this product yet. i have already paid for this product. very irresponsible company and worst costomer care, they dont have any solution for my complaint.please dont use this site for shoping online. Be aware