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Myntra.com Complaints & Reviews

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Last updated May 15, 2024
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Myntra.com reviews & complaints page 221

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I have paid inr1, 590 for an order id 114450901446871905703 on jun 20, 2020 @ 10.54 am using my google pay, it clearly shows that amount has been successful. But after that the order has not placed on my myntra app. The money has not credited back, i have all the proof that money goes to myntra, i need by money back....
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Minaliuday
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Amount deducted but no order

Money was deducted from my debit card but the order has not been placed....
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Saket Saurabh
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myntra account is locked

Address:Bangalore

Hi,

I am trying to login into myntra.com via my number but it says account is locked.

Earlier i used to login via my fb app but now that option is not coming and it is asking my phone number.

I want to know, being a regular customer of myntra, on what grounds my account is locked and on what basis they are still flooding my inbox if they have blocked me?

Highly unprofessional......
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I order a tshirt on 10 june while i recived an update that my order is in dispatch warehouse and its been almost ten days no update is been provided no shipment info....
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I never thought of getting such an experience with india's well established business website-“myntra”.
From now on and going forward i boycott any shopping from myntra and would request my friends and family to do so as well. Please read below for the detailed experience.
I ordered a wallet on date 07-june-2020 and the packet was delivered in about 4-5 days. The process was going normal as always until the packet was opened.br...
+2 photos
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Hardik Rajesh Kothari
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i am complaining about my locked account on myntra

. I m trying to logging in my account and unable to log in. Now it's locked and i have called customer care they also don't helped me, i have money in my myntra credit, please help me i really want my money. I can't afford this loss.
Myntra is looting there customer like this. Please take some action against this
Hope for quick resolution 🙁
My account email id is : [protected]@icloud.com...
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S
Sarashweta
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Missed parcel

I have the worst experience with myntra…
I have the worst experience with myntra
I have ordered luke & lilly boys pack of 4 printed t-shirts & solid shorts
My order no.[protected]-9165401

I received my this order on 2nd june 2020
But as i opened my parcel i shocked to see there were only 2 shorts out of 4 t-shirts and 4 shorts.
I immediately complaint on your customer...
+1 photos
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Ekta Ravi Kant Chaturvedi
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Wrong product

Website:Wrong product delivery and no proper customer response

Order ID[protected]-0423201
Dear Myntra Team,
It is really shocking that I have placed exchange request for wrong men Black jeans for a different size and I have received a totally different and irrelevant product .

I had raised a complaint in your customer care and I was assured that this issue will be resolved by 17th June 2020.

Instead of that i have received a mail on 15th June 2020 that...
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MehakGoyal2704
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Refund not received from last 20 days.

Address:Head Office 3rd Floor, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore – 560068, Karnataka,
Website:Myntra.com

I have purchased some of the clothes from myntra order no. Is[protected]-7740403 mabish by sonal jain, order no.[protected]-2010103 vishudh peach coloured kurti, order no.[protected]-5433701 athena purple maxi dress.. I have not received refund of these items from last 20 days and they refused to generate refunds.. I want my money back.. It’s unacceptable and shameful by myntra portal.. The amount is 1549rs, 1747rs and...
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V
Vineethreddyk98
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My account is locked since last year

My account is locked since last year. I have credit in my account. I cannot reach the customer care through their mobile or mail because they say they are closed due to lockdown and low staff due to covid19.

Even the complaint is not getting registered in their site....
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Address:ATTN: The Logistics Manager, The Returns Desk, Vector E-Commerce Pvt Ltd., 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Opp Macaulay High School, behind Andhra Bank ATM, Bangalore – 560068.

I had ordered filed for the return of the product on 03/06/2020
They delayed the pickup and after my repeated requests, picked the same on 16/06/2020.
On 17/06/2020, they declared that the refund was put on hold because it did not pass a certain quality check and did not give any details whatsoever.
The next day, i.e., on 18/06/2020 they informed me that they cancelled my refund.
I would like to inform you that...
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The delivery guy called me in the morning and said he is standing in front of the door. I asked him to stay and i called my mom to receive the pacel (As i live in a different address and i ordered something for my mom to her address). The same delivery guy has delivered some items to the same address in the past as well and knows the address and house properly, still he calls me and said that he doesn't know the house and is standing at the...
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To begin with, i had received a random otp for myntra on my cell phone on may 30th, without having done any transaction. I checked myntra immediately to see if there was any unexplained activity. Since there wasnt. I ignored that message. Towards 1st/2nd of june i noticed that my myntra account had got locked. On june 4th i tried recovering my account by answering to the security questions and i tried reaching the customer care to explain...
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Address:Banglore

I recently ordered dressberry rosegold watch from myntra. The product i received was damaged and therefore i requested for return, they reshipped the product to me saying the product is damaged. The whole process qas for the same reason.
Wgen i contacted the customer care they declined my request again saying it was shipped in perfect condition.
What kind of a betray is this to customer who frequently orders from their portal.br...
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M
meetparth
from Bengaluru, Karnataka
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MBO - 119137542-040520 - Different product received

Address:Bommanahalli, Bangalore

Dear Team,
Good day.

MYNTRA HAS DELIVERED WRONG SIZE PRODUCT AND COMPLAINT HAS BEEN RAISED THE SAME DAY. CUSTOMER CARE NUMBER IS NOT FUNCTIONAL. IT'S A CLEAR CASE OF HARASSMENT AND FOOLING THE CUSTOMER FOR LAST 10 DAYS AND DELIBERATELY ASKING ME WITH ALL DETAILS AND SNAP SHOTS AGAIN AND AGAIN. EVEN THOUGH I HAVE REPEATEDLY SHARED ALL DETAILS AND SNAP SHOTS OF THE ORIGINAL INTACT PRODUCT WITH PRICE TAGS/STICKERS/BAR...
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S
sunny8597
from Yamunanagar, Haryana
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Lee socks not original and torn

I have received different color of socks i ordered and one of them is torn and also seems not original one....
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M
manisha dembalkar
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Didn't receive a refund amount

Address:Banglore

Hello
I purchased 5 item simultaneously from mantra on 2nd Feb order no :113252243404535172803.. i returned 3 of them ..From which I got a refund of two item ..But I didn't receive the refund of fossil watch amount is RS . 5697/_I raised a complaint so many time they providing me another item reference no and amount and said that your issue is resolved..I contacted bank too they said they didn't receive any such amount ..
Kindly...
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A
Anil Bhattarai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of myntra credits

I placed an order on myntra app using my myntra credits but the order got automatically cancelled. Though my amount debited from bank was refunded but part payment that was done using myntra credit was not refunded i have raised several complains but was not provided with proper solution.
I was asked to contact the source from where i got the gift cards that were converted to myntra credits and they are saying that it is in your part...
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I have returned us polo tshirt and it's been more than a week it shows refund has been processed but i have not received money in my myntra credit. Tried contacting customer care and only response it receive is we will get back to you within 24 hours and ticket is closed and am still here without any response. I am very disappointed....
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J
Jeniferponraj
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amount refund

I had canelled my order on june 9 2020 due to delay of delivery. I had paid through my debit card the amount is not yet refunded to my account. Kindly refund the amount....
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