Myntra.com Complaints & Reviews

I am Nafisa Islam, I had ordered "Roadster Men Black Solid Polo Cellar T-shirt. Cash on Delivery (amount Rs 999.)
Order number:[protected]-4288001. Packet od: [protected]. Delivered on 22nd July 2020 at 112, park street. Kolkata 700017. West Bengal, India.
Seller's name and address: Savalika Retail Private Limited, Embassy Industrial Park Village, Taoru Road, Gurgaon, Haryana, Bhiwandi, Haryana-122413.
The delivery guy came around 12:49 and while leaving he stole our shoes kept outside the door. We have the CCTV footage. We request Myntra to get the details of who was sent that day out for delivery and get hold of the stolen item. We urge you to take necessary actions.
Delivery agent number- [protected]

I ordered for various items under Order No.[protected]-3598201 on 22.06.2020 through Myntra. 'Women Beige & Navy Blue Printed Straight Kurta with Palazzos' was one of those items. Accordingly, the order was delivered to me on 05.07.2020. Due to safety purpose, I checked the parcel after two days and found Palazzo missing. Therefore I raised complaint and same was registered vide Complaint Number IN[protected]. When I followed up on this complaint, Myntra Support center intimated that the issue will be resolved by 16.07.2020 but no response given that date. When I again requested they intimated that the issue will be resolved by 22.07.2020 but after lapse of considerable time, No response has been given by Myntra Support Center. Please look into the matter and direct Myntra to compassionate me or to provide missing Palazzos of such order. Regards

I am really sick of their services. I filed returns for two innerwears. The pick up boy picked up the wrong article and refunded for the wrong article, where as that article is still with me for which they refunded and the article which has been picked up has no updates. I am trying to resolve my issue since eight to ten days. All they are asking is to wait and wait. Moreover they marked my issue as resolved as well by their own wish. They are just filing complaints again and again.

I recently bought a product from myntra which was of small size so i created a return request. The delivery boy came and said serial number was not matching and refused to return it. I called customer care and they assured me that complaint is registered but again the delivery boy refused it. This process is never ending and it's been 4 times this has happened. I am tired now complaining such bad experience. These people are not tagging and packing properly and asking for some stupid information which is not available.

Please help me get my money back. This is my last attempt to buy. Will never take their service again.

I had ordered 5 curtains from myntra for which i paid ₹2, 995/- via cod, but eventually i returned the product on 9th july, 2020 because it was not fit for the size. But till date, i have not received my refund amount.

Kindly do the needful.

I have ordered a dress from myntra, moda rapido which was delivered but it was small for me so i exchanged it when the boy came he said the dress will not return because the price on the bill and the real price doesn't match. I am in trouble now also unable to find the costomer care number so i've complained here.

Order cancelled refund not received
Order id[protected]-8189003

I have returned the products but did not get the refund. Myntra representative is lying continously that it will be given today, tomorrow but not giving. They are always lying. Their words does not have any value.

Myntra is not taking orders for pincode 492099. Plz let me know the reason and get the problem solved as soon as possible

Hi,

This is to inform you that i have ordered a roadstar shirt, sweatshirt, hoodie and jeans on july 15, 2020. I used the gift card worth 2000rs and remaining paid through credit card. I have got the confirmation message via sms that my products are being prepped on the date of order, but not received any email confirmation.

I have received my jeans on jul 19, but not the other three products. I am not able to see any of these products in my orders in my myntra account to track the status. However, when i tried using my gift card, it says it is been already added to user.

I would like to know if my orders are on my way or not.

My mob no. [protected]/[protected]. [protected]@gmail.com.

On 22 july 2020 delivery boy delivered my order and also stole my father's cell phone by snatching it from my son.. I called several times on my father's nmbr bt he continuously disconnected it.. Its my request to myntra company to get information about that delivery boy and take some serious actions as soon as possible and also let me know about that person.

Helllo
I ordered one tommy hilfiger belt on myntra. Supplier was flashtec retail.
They have supplied me a non-tommy hilfiger trivial belt.
I have raised this issue 3-4 times to myntra but, they are not responding and waiting fro me to go mute. I asked for return the same day i received it. I raised complaint with pictures.
I want my money back with penalty on myntra.

Order number =[protected]-6765101
Order date = 8-7-2020

I've ordered skult by shahid kapoor longline tshirt of size l. I too received the same size but it's not fitting to me.
So i want the size of m. When i tried to exchange with m it's out of stock. So please provide this tshirt with size of m in stock. Also notify me when it's back in stock.

I had ordered one product blue peplum top in the month of june 2020.in their website and records it's showing delivered but i have still not received the product. I have been following up with them since 2 months. The help center is totally useless. They better shut down. I have not received the product. The customer care people guys just call me and tell it will be resolved but still no use. It's been one and half months. They will just follow up 2 times and close the issuehe courier service will call and visit and take signature telling they are not at fault. I did not receive product and how there website shows its delivered. They are unfit to solve customer problem. Request them to refund my money. Totally unprofessional behaviour from myntra side. Useless people. I have attached the screenshot which says the product has been delivered but still not delivered the product.

I placed an order on myntra for my sister on 10th july 2020 of ₹899. It delivered on 17th july, as she saw the product she felt it was used /old, she didn't even tried the dress and said me to raise for return. I raised the request the very same day i. E. On 17th. On 18th the product was picked in noon but in evening i got a message "it failed the quality check" i raised the complaint on there site on 19th july regarding the same. I even called there customer care on 20th where the executive said that they already mailed me the details on about the refund, i checked my mail but there was no mail regarding the refund except some idiotic mails regarding there upcoming sales and discounts. I called again and they asked me to wait. Its been 4days and still there is no response from there side. They mention 30days easy returns on the product, 7 quality check, etc. I think they should quality check before delivering the product not during the return.

I have placed a return request for one product which is roadster shirt. I have placed the return request the next day when i received the product. But they are continually declining my request without any reason. I tried to contact support team several times and they are not giving any reasons. They will just tell we will pickup the order the next time and i believe them and raising it again. I have also did write to us option in myntra option. There also they are not giving resolution and simply close the incident. Iam fed up with this. Iam not receiving any updates also regarding return request
Can you please take any action on this matter.

Delivery boy denied to take product back stated as stained which is absolutely wrong. Product was in good condition and tag also not remove.

Return no- [protected]
Date(in chronological order)-
21 June- Order recieved and return request placed
25 June- Return picked up
04 Jul- Return put on hold
21 Jul- Return declined

I ordered H&M pack of 5 tshirts from Myntra and I received the product on 23 June. On opening the package it was clearly visible that the tshirts were very small in size. I had ordered medium as it usually fits me but it did not in this case. I did not even try these tshirts as they were clearly very small.
I placed a return request in almost half an hour after receiving the product but it was picked up on 25 June. My return was kept on hold on 04 July and was rejected today on 23 June. After keeping my return on hold for almost 30 days they declined it without any explanation. The customer service is also not giving me any reason for this. I returned the product as it was without any alterations. I don't know how it did not pass the quality check. I ordered half a dozen clothes from Myntra this season as I really trusted them but this incident has changed my outlook. I've read the return policy and I did not tamper with tags, wear them or do anything and returned the package as soon as it arrived. It's their word against mine. It seems like fraud or scam. Please help me!
I request Myntra to give me the refund or send a size larger.

Return no. : [protected]
First they send me clothes of a teenager girl with tags intact that shows her order number too, then they refused to help me, my return was put on hold saying it did not meet quality standards, refused to give me the original product that i ordered and refused to refund my money, and their customer service keep marking my complaints as resolved whereas they were never resolved. Its a nightmare and already been a month since i am trying to get help from their customer center but its utterly unresponsive with no solutions and are just buying time.

I have returned street band red tape loafers, and it's been 2 weeks and still i have not received my refund yet, inspite of talking to customer support thrice no use.