Myntra.com Complaints & Reviews

I have returned a product on myntra order no:[protected]-1571703.
They have processed refund on 16th december 2019 and i have not received any refund from them. I have contacted the myntra.com customer care, they said they processed the refund and they are suggesting me to contact my bank. I have contacted my bank through mail and they sent mail back that transaction id[protected] provided in the trailing mail is a failure transaction. If there is any option to contact myntra.com with mail i could forward the mail which i have received from my bank. I have attached the image please check that. And kindly help in this

Product when delivered found bad quality and not fit, send return request company collect the product and i have shared my account information with myntra customer service team and they transferred my refund to myntra account, not in my bank account. When i contact with myntra customer care team they replied they will not transfer my money into my account. Such a worst company of india please do not buy any product from this company.

Sir i wld like to infrm you that i hve received wrng nd damgd product myntra.com and i hve complain in myntra regrding this isue many times but they hve not resolvd the problm yet makng excuses and also mail is came frm myntra side that problm was resolvd but the problm is not resolvd.
Kindly i reqst you to resolve this problm as soon as possible.

Delivery executives are so moody to deliver the product it's been 12 days i'm waiting for the product to be delivered they don't even attempt the delivery they're not responding to my calls aswell i could see that the product was out for delivery but then no delivery agent called me up and moreover the delivery agents doesn't deliver any product on time we had to collect the delivery from the warehouse every time we order a product kindly plz help me with the delivery team and it's not possible for us to collect the delivery every time from the warehouse, if we ourselves could collect the delivery then what for these delivery agents are? They always behave the same now how long do u want me to wait for the product which is to be delivered? I need an answer

First of they harrase when you place a return request they won't pickup your order then after rising so many complaint they pick up you return after that it will go on hold and they said quality check failed you used their product why would i use product that i don't like and they are now about return the parcel to me anyway i want refund not that low quality product again i haven't use their product not even touched that again after i placed a return request with all the labels worst experience i am having till now with any online site i am feeling mantally harrased by myntra

Myntra is not cancelling my return request of my red tape maroon solid polo t-shirt as i want my refund in my bank account return id [protected]... I already rejected my return pickup... N there was a complaint on it as it was of different colour... Myntra created a return request on behalf of me n choose refund mode as myntra credit but now i want to create a new return... Wo that refund should end in bank account... Help myntra

Hello myntra team,

I would like to share a very bad experience with myntra.

Order# [protected]-3969503product: united colors of benetton unisex black brand logo backpackorder placed: saturday, dec 21, 2019.


I found an enticing offer on eros sale "united colors of benetton unisex black brand logo backpack" by myntra and i paid them the money upfront on 21 december 2019,
For 3 days the website had no information about the shipment after spending another 3 days with calls and receiving false promises of call backs and lies, finally myntra cancelled my order without any reason.
After checking in this order history i have requested with your csd team for clarifications, but you guys failed to respond in a proper manner with foolish clarifications, while speaking with your csd, my questions were very clear, i ordered the product on myntra and it supposed to deliverd on 31-dec-2019, why it was not delivered on said date, what's the challenge and also customer executive promised that the product will delivered on or before 9-jan-2020.
Today again contacted csd team regarding my order and i didn't even expect the response on call what your customer executive said "the product is lost and even we do have some logical issues internally, why you don't understand this". Even you guys didn't accept it was your fault. I don't want any logical reasons that are said by you because i am a customer, i just need the said product to be delivered to me which was shown at the time of order placed which was not fulfilled by myntra.

After having a discussion with your customer care reg my order, if the product is lost why you can't give me the replacement as the product is available now at myntra site (Images below). again your customer care is giving me the foolish responce telling that seller is not ready to dispatch the product to my location and telling me to wait until the seller is ready to deliver. so how long i have to wait? pls note this is not my mistake it's yours find me a satisfactory solution.

Pathetic, useless, i still keep wasting time thinking this would lead somewhere.. Damn...

Being a customer this is how you treat your customers, don't forget myntra is working towards customers. hats off to myntra for showing and proving how least they care for their customer.

And also i dont need such kind of goodwill coupons where this can avail for only selected products. i get cheated again and again and this is a very bad experience i had with myntra and i would advised all the customers not to buy any product from myntra..
Your goodwill coupon detailscoupon code: *
Valid upto: 03 feb 2020
Description: 40.00% of[censored]pto rs. 400.00 on minimum purchase of rs. 1000.00

Product wrong delivered they told me to wait till 4 jan demanded emails i sent them everything on 1 st on 4 the jan they sent me a noreply email that timeline extended to 6 jan is it my fault that wrong product delivered my money is blocked and they # people enjoying it customre care giving wrong info and always says to wait. Ordered black delivered red some customare care named sachin and aalvi provided wrong information holding me like a fool

I bought very expensive shoes from myntra discount. They were delivered in a broken box although shoes inside were good. I requested a return within 1-2 days of delivery due to size issues since we have unusual big and wide foot.

Myntra refused the accept return of the unused shoes the since price tag was not there on the shoes but the box has the price tag. However, my issue is that i am returning in the same condition and with same tags as i received. They delivered in a bad box and with one tag missing... Why should the customer be penalized.

I have called their customer support many times, sent emails and sent photos. But they continue to not accept the return.

I have placed multiple orders on 22nd of december 2019. For 2 of the products the delivery address is changed from pune address to rajasthan address. The products are delivered to rajasthan. Also, there are 2 more products ordered from my account on 2nd of january 2020 using the myntra credit. Both are products are in shipped state. The details of the orders are mentioned below:

Orders for which delivery address is changed few days after the order is placed:
Order #[protected]-3677901
Order #[protected]-1693501

Orders which are placed in my account on 1st of jan 2020 and currently in shipped state (As of 4th of jan)
Order #[protected]-8564201
Order #[protected]-3362003

I have called myntra customer care to raise a request so that the matter can be tracked to closure. However, the myntra customer care person was talking to un-professional. I never imagined that brand like myntra can have this kind of customer support. I had been truly exceptional experience shopping with some of the international ecom providers.
The way the order address were changed and my account is been used during myntra xmas discount, it seems to be a myntra's insider employee role in the fraud. I request myntra to investigate the matter and nab the culprits asap. Now it seems insecure to maintain an account with the site or use a credit card for transaction.

I ordered one mango dress in sale on myntra for small size. Now i want to exchange it with m size. Even though that m size is available, but they r not showing it in exchange option stating that can’t delivery to that address.
But if go for fresh order they r ready to deliver m size on same address on undiscounted rate.
Kindly help coz even if i buy that product in sale, i have right to exchange. And if that size is available they should exchange my product with desired size

I had placed an order number[protected]-0821601 for an expensive kurta set from w (Brand) costing me 10k+.

I received a different design item from the same brand. Since previously something similar had happened. I recorded a video of the same whil opening my order packet (Often suggested by customer care at myntra).

I raised a complaint and these guys have audacity to decline my claim while i have provided sufficient proofs in form of videos ontheir docial media handle on facebook

It is a cheatign company who doesnt care about the customr and falter at providing service. It is such a big lapse to not provide the correct product and then go on declining the error. Shame or sham whaterever u may call it

Hi,
This ia regarding my 2 products which was pickedup by myntra tailor for alteration and after alteration it was supposed to on same day only.
But i was not available at my flat so delivery boy marked it as delivered.
And when i contacted that delivery boy and he stated that ur manager told him to do so and asked me to talk to his manager. I never experienced this kind of modern fraud by any e-commerce company.
What should i do now?

The company had sent me an item without the price tag and then denied my return request. It has been more than a week the company is not looking into the matter. I have also sent the images of the item received specifying the bill and the original tags. The company is not taking any action and not giving any update regarding the issue. Total fraud!

I have placed a return request on 02.01.2020 and on 03.01.2020 the same was rejected as the price tag on the shirt was missing. However, i am claiming that the product is unused and i still have the brand label tag on the shirt and the price label on the original packet! My claim has beeen declined. I claim that i didnt receive the product with the price tag and i have not used the product in any manner! It was a louis phillipe shirt worth of 1018 rs which is not a small amount.

I ordered a roadster jeans from myntra and bymistake i collected insider points which i don’t wanted to do it was just bymistake i did it and i called there customer service almost more than * times and every time i hear the same thing that... And now they are delaying my request for return. Please take some action against them they are doing fraud with every one. Their customer executives are not understanding my problem. Please hire some good people for customer satisfaction.

I got my puma men black hurdler idp smeaker shoes delivered yesterday. However, i mistakenly claimed my insider points and now i'm unable to exchange my shoes. I called the myntra customer care as well but they are unable to undo the changes made by me. There should be some sort of functionality to undo the changes made by the end user from backend/database. I know this because i'm a software developer.

I do not want my insider points, just let me exchange my product with other size. You can take all of my insider points.

My order id is:[protected]-4109601

Dear sir, i did not use any wrong word, nor did i try to send some wrong product, which is my second account. I have not violated anyone else's account nor said anything upside down. My name is ankit. Both of my accounts are in ankit's name. Apart from this, i have nothing to do with the third account. The complaint i had made from my account was with my id, while i was given the wrong parcel which was approved, yet i was complaining to the courier partner coming and talking to me, and on that complaint you did not take any action and blocked me, in which policy it is written that the correspondent partner should come to the customer and talk to him profanely, tell me. The policy has the inside who wrote it where it term and the condition you have me blocked both my account [protected] and [protected]
Mail id [protected]@gmail.com
And [protected]@gmail.com
Order id 112882080437123917203

I had purchased park avenue shoes from mytra.
Due to fitment issue, i asked for a change in size the same day. I have original bills tags however due to unavailability of box the company refused to accept the exchange.

The box which was received was in damage condition hence was discarded. But the company blantly refused.

I expect exchange of size from the myntra.

I have placed a return, and their agent are not coming to pickup, they just call you in the midnight and then you will get a message that pickup failed this is what happening from past 4 days. On the regular bases, is there anyway they will pickup item where i can complaint of these pickup agent, i have also tried calling agent they say they will pickup and yet they will not pickup your order, i wish i would not have ordered from myntra worst online shopping site they suck at everything never gonna buy anything from myntra again i would suggest everyone don't buy from them they are just some people taking your money even i have not received any refund of a cancellation order they are the worst company really hate myntra, it's harrasement i will wait till 9 jan 2020 then i am surely gonna file a case against myntra delivery service.