Myntra.com Complaints & Reviews

Hi,

I have order 'all about you' kurta set on Dec 15th, order id #[protected]-6942101 and the same was delivered on Dec 16th. As soon as i open the pack, i could find only kurta, skirt and dupatta were missing.

I have raised complaint next minute (Dec 16th) and customer care assured that they will fix this issue by Dec 19th.

Dec 19th when i reached them, they said my complaint has been declined...

Hi team,

I ordered one pair of red tape shoes from myntra, and shoe size is bigger, so i want to exchange shoes. But unfortunately i collected insider point, i didnt know about the policy of insider point. I called customer executive and come to know that after collecting insider point we can't return or exchange the product. This is one one of worst feature i come to know about myntra,. I am the user of other application...

I made UPI transaction of RS:1259 to Myntra via google pay on 30th nov 2019 got message saying that "Your Citibank A/c has been debited with INR 1259.00 on 30-NOV-2019 at 19:09 and account
myntra.[protected]@axisbank has been credited. UPI Ref no.[protected]
SUBASH MURUGAN 4:27:58 PM" but the order didn't get placed, I raised a ticket for the same in mantra multiple times they said always we did not received money asked me to check...

I have shopped a MANGO Women Cateye Sunglasses 53021018 from Myntra and I have received a terribly low quality, scratched item from the
Retailer : Savadik retail pvt limited, Gurugram
Order no.:[protected]-6108803
Purchased from Myntra on 16 December 2019.
Amount: Rs. 1960/-

I feel cheated. I talked to myntra executives and they are not giving any valuable response. This is very unpleasant...

I got my a pair of puma shoes today and mistakenly redeemed the insider points and now im not able to exchange that as size is a bit small for me. I dont want your insider points just want replacement for my product as fitting is the issue. Kindly make customer friendly policies.
This is the order id for your reference[protected]-5024801. Kindly do the needful asap....

Today while placing order on myntra, i was shocked to see that they are not delivering to my pincode 700010, where all my orders have been delivered since last 2-3 years. Even last october, i got my products delivered here. I tried putting my work pincode which is 721645, and even one of my relative's pincode oh howrah, but still facing the same issue. I called up myntra customer care and they clearly told me that they dont ship to these...

I have tried reaching you from 18 days. I have been talking with your executives 30 minutes daily. Many complaints raised i haven’t got solution for any. Neither your executives nor your customer care supervisors are serious about customers concern. I am just fed up with this attitude. I believe that this is the worst experience i have ever had on any online shopping site. Not receieving any satisfactory statement from your executives on...

On 27 nov i order a jacket of 1956 rs. But i return this and on 16 dec 2019 refund of 1956 is intiated. I payment thru airtel money wallet.
But didn't get refund its goes 2 days.
When i pay thru phonepe refund credited instant than why not now
What i do
Linked myntra account to email [protected]@gmail.com

Please resolve issue...

I was in processed of doing shopping through Ur apps and when it came to payment my order through phonepe, by default payment request made through Avenue India Pvt Ltd and my 2000 deducted .1000 first tym then again 1000 .pls take an action against this and help me to refund my money 2000 back .

Pls see the screenshot below of that gateway transaction...

I m a regular customer of myntra. I m trying to logging in my account from 5 days and unable to log in. Now it's locked and i have called customer care they also don't helped me, i have money in my myntra credit, please help me i really want my money. I can't afford this loss.
Myntra is looting there customer like this. Please take some action against this
Hope for quick resolution 🙁...

Hi, this is regarding order no[protected]-1926501. I want to return a product (Since it does not fit properly) but i collected the insider point by mistake. Please take back the insider points and also the product. I want to return the product in any way. I have been purchasing very regularly on myntra and they should not disappoint regular customers. They should keep an option to return the insider points and make the return/exchange...

After having a really bad user experience on myntra, i decided to delete my account and all my data. Turns out, there is no option on the screen to do so.

When i contacted customer service using my email id registered with them and cell phone, they told me to send them government issued id proof like pan card, dl or voter id!
This is unacceptable and invitation to identity fraud. For closing an ecommerce website user...

Poor customer service! Deception! Scam!
We need urgent action taken in returning the product for a full refund or the consequences resulting in a case filed in consumer court and this experience broadcasted across social media (Tagging in your ceo and all higher business reps).
This is quite dumbfounding customer service experience form such a reputed firm and needs sorting else will result in a colossal business loss and bad...

I have using my account since 8 years and i don't face this type of problem now i am not able to order and not able to use myntra credit.
I login my account with facebook and now when i ordering they want otp which sent to email id wich is very old now i am not that mail id

My new mail id is ([protected]@gmail.com)
My old mail id ([protected]@gmail.com)
My mobile number is [protected]

Kindly...

Actully it is very bar that customer care executive are talking rudely and not resolving the issue of my refund its hard earned money so i want to know when will my refund will be proceed of account [protected]@gmail.com... This site is worst to deal with as they impsoe fake claims and didn't transfer the money of returned items
This site is worst worst worst and i really want to tell everyone that please dont shop from myntra...

There was no price tag that was attached by myntra while delivering the product while return delivery boy refused to take parcel, instead of delivery people solving the issue customer is asked to take the product back and file complaint themselves, no value for customers in myntra. Very bad online site never buy and think of return they always has excuses while it comes for return. Quality is also low with high cost....

My a/c no is [protected]. The below mentioned is recieved from myntra. Kindly resolve my problem.

Thank you for contacting myntra
We would like to inform you that your refund is successfully processed into your source account. For your reference we have listed out bank reference number/s.
As we see, refund has been processed on 5/12/2019, it was reflected to your account

Amount - rs. - 311- bank...

I ordered products on myntra, on 6 dec i got refund email but not got to my banac yet, and i ordered some products by mistake, mymtra locked my ac, and i had not 1 product yet and neither got refund of yet
Such a frauds
Noone is there to listen
Got no resoltution yet
Got different sizes, cant able to create a eeturn request becz ac is locked from their side
Neother got my last refund to bank ac issued on...

Order no:[protected]-3694501
Items: 2 trolley bags
Placed on: 27 nov 2019
Order delivered on: 29th nov and 30 nov respectively
Return placed on: 1st dec and 4th dec respectively
Return picked up on: 6th dec
Quality check failed on: 12th dec (6 days after pickup, no other mail or update was given to me before this)

I had placed an order of 5 bags, and i returned the ones which were...

I ordered a Roadster sweatshirt order no.[[protected]-5753903] for rs 584 and I received it on 3rd December but it it didn't fit me so I made a return request and I an executive pickup the same and Myntra processed the refund on 6th December and it's 12th December and I still didn't receive my refund they also provide me a bank reference no but I didn't get any information from the bank so I have a humble request you to pay attention...