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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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+91 80 4354 1999
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Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 255

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R
Razz Rohit
from Mumbai, Maharashtra
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refund not processed in my account

Address:Myntra DesignsPvt.Lyd. AKR Tech Park -B Block Krishna Reddy Industrial Area 7th mile,Kudlu Gate Bangalore -560068, 560068

Hello sir actually i purchased from online shopping site i. E myntra on 23 november and my mode of payment was through debit card and after one hour i cancelled my purchased product. After two day i was call to myntra customer care service and talked with executive and i was asking about my refund but they told me your refund was already initiated from myntra and they also share refund reference number but i check my account there is no any...
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Kudaswit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund process is taking too long

I purchased a tommy hilfiger bag and was not satisfied with it so asked for a refund. The bag was collected on friday the 29th of november 2019 and i was notified that my refund was initiated afterwards. To this end i have not received my refund and therefore ai do not understand the cause of this. I was told technical issues caused the delay but what has that got to do with me. Please send my refund through...
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D
Divyasingh1
from New Delhi, Delhi
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return not accepted insider points

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

I ordered a k swiss shoes worth rs 3800 which doesn't fit me well. When i called customer care and spoke to some supervisor pooja, she said since insider points have been collected i can't return the product and hence forcing me to keep the product that i don't wish to keep. Moreover i never collected insider points and i don't even know what these points are for. Myntra claiming to be customer centric is so rigid to make me keep me something...
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8
86kamal
from Delhi, Delhi
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deceit

Address:133 Kalyan Vihar, New Delhi, Delhi, 110009

I recently purchased swarovski pendants from myntra on try and buy option which entitles me to gauge if i like the product and then take a decision if i want to buy it. This is done at the spot. This was extremely critical as the product that i chose was non refundable so that window was the only time i could actually make the decision. The product was originally slated to be delivered on the 30th which was a saturday it was my day off. Myntra...
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S
sanjana akavaram
from Gajuwaka, Andhra Pradesh
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money debited from account but myntra claiming they didn't receive it

On 29th november i placed an order in myntra and paid through axis bank netbanking, transaction was succesfull but myntra people are claiming they didnot receive the amount, and to connect with the bank.in the bank they keep on saying that amount has been credited to them. I dontknow why even myntra is becoming like other websites trying to cheat. Dont know what to do now. (Debited by rs. 1469 on 29nov19. Info: inb/[protected]/ccavenue.com...
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L
Lucky213
from Mumbai, Maharashtra
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roadster women brown duster jacket

Website:Myntra.com

Order no. 112502449554801840803
I placed an order on myntra containg 3 products and made payment using upi (Phonepe) but had to cancel as ordered on wrong address. The refund for two products has been received but still pending for one of 2257.80 rs. I called many times to myntra customer care regarding the issue but they said they have processed the refund but different executive telling different dates as 7th nov, 8th nov, 11th nov....
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A
Ashwini k gowda
from Mumbai, Maharashtra
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defective product received not getting solution

I have purchased watch from them n i get to know that it's defective and i did so many follow up with them to replace or refund my money.. I didn't get proper update from.. I called customer care many times they place call on hold n asked me wait almost hour and in-between they disconnect cal.. Recently i talk to one of their manager name shivani and anushree.. I almost waited for hour talk to them but they disconnected my cal without even...
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R
Ramalakshmi ravichandran
from Chennai, Tamil Nadu
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money deducted but couldn't see order under order tab or even don't get any confirmation mail

It happened twice. I placed an order for 2414 rs and order successfully placed and money got debited and also reward points were also given to me. But when i saw the order tab to track my order it dint show my order details. So i contacted the customer care they said the amount will be refunded again i placed the order the same thing happened. What's wrong with myntra...
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A
Ankit Razz
from Jhanjharpur, Bihar
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I'm complaining about my product was delivered someone else not me

Address:Kurthaul, chura mil gali, triveni singh colony, road no. 4 , house no. 10, Patna, Bihar, 804453

Dear sir
This is to inform you that i have ordered two sweatshirts hoodies on 26/11/19 my prepaid order no[protected][protected]-1597601 for sweatshirts hoodies has not been delivered to me instead the deliveryman has delivered it to the wrong recepient without even calling or consulting me on 26/11/19. And the status is showing that it has been delivered to me.
So i request you to take the matter into consideration.br...
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H
Harry2201
from Noida, Uttar Pradesh
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item missing and myntra denied to accept it

Address:Near Bright Minds School, Manas Nagar, Makronia, Sagar, Madhya Pradesh, 470002

So i placed the order for 2 watches and when i received the 2 different packages i found that the sonata blue watch is missing from the box and thus straight away within 15min of receiving the package i called myntra and informed everything and they asked me to wait till 29th nov so they can check on the issue and on 29th i got the mail saying you’re calm for missing item is been declined.. Now called them again and they said they can’t...
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S
Shrankhla Gupta
from Mumbai, Maharashtra
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I have been put in return abuse category

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I purchased from myntra few times and due to quality issues i returned the product. Now because i have been put i. This return abuse category every time i have to buy will have to pay the delivery charges. Also they do not have any provision to get the myntra credit balance back to the bank account. And this way my whole amount has got stucked by myntra.

This is highly disgusting policy levied on customer where they ar forced...
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S
Sonu123467
from Gurgaon, Haryana
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fake products in myntra

I purchased a nike shoe worth 3200 from myntra. But within 1 month the shoe got tored from upper side. For same i raised a concern. I shared all the details over the email with myntra support. Many times they ask for pictures. After 5 days but they arw saying it's not manufacture difect. But my concern is in myntra like platform there are fake products....
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S
Shras_
from Mumbai, Maharashtra
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amount deducted from my bank but order not placed

I have placed order worth 4005 inr on myntra, money got deducted from my bank. But myntra customer service associate says that they have not received payment. Here is the transaction proof: thank you for using your sbi debit card 510xx3605 for a purchase worth rs4005.0 on pos payust[protected] at www.myntra.com txn#[protected]. If not done by you, forward this email from email id registered with sbi to [protected]@sbi.co.in to...
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R
reachanushka
from Mumbai, Maharashtra
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money debited, order not placed

Address:Neeladri Vihar, Khordha, Odisha, 751021

On 30th november 2019 i placed an order for amount 1525, the money was deducted but the order was not placed, this is not what is expected out of a reputed and renowned online shopping website, spoils the entire shopping experience, also the customer service is not up to the mark, there's no chat option or a proper help line no to address the issue to, please resolve this issue asap....
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A
akshay mali
from Delhi, Delhi
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about not getting refund

I have cancelled order for my two jeans. Now they told me refund is intiated for the amount 2451. Now even after 9 days i have not recived any refund. I am student. I need that money. The refund is intiated on 21 nov. But no further update. Please help.
Jeans detail
Mast and harbor. And here and now.
I have called them many times but they are only tellinh me to wait...
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P
Prasansha
from Mumbai, Maharashtra
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money got debited but the order didn't get placed

I placed an order of 964 on myntra n even the money got debited but the order ain't place
The customer care system doesn't work from 7pm-8am so i cant even contact the centre.
And even the chat system is busy there in myntra
I complain about the irresponsible contact system and of the poor customer care services as they dont provide any information about the problems
Due to limited stock thing i place the order...
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M
Mayank Rastogihh
from Mumbai, Maharashtra
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returning of a shirt I purchase for amount 943

Address:Ricco Obc bank Hindaun city karauli distict Rajasthan 322230, Karauli, Rajasthan, 322230

Hey myself mayank rastogi. I have purchased a black grey shirt from myntra but after reciving the shirt i found colour of shirt is too dull as it shown in image at myntra site so i submit a return request on mynta on 30oct they show pickup on 7 nov but on 7nov they rejected my request by saying we are unable to contact you so i again put a return requst on 10nov a then pickup time is 17nov but again same thing happened and again i have lodged...
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P
pratham433
from Solapur, Maharashtra
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no refund initiated

Address:Raigad, Maharashtra, 402107

Hello. I cancled d order 13 days ago. These # # from myntra not initiated my refund yet. Everytime # # ask me to wait. #. Very very poor customer service. I asked them to cl bak ddnt get one. Every time chat is closed by them befor lisng. Myntra sucks. Initiate my refund bloody #. Your compny sucks. Myntra sucks. Dnt buy antng frm this # site myntra. ### you....
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Address:Mumbai, New Delhi, Delhi, 110009
Website:www.myntra.com

I ordered a hrx women burgandy sweatshirt from myntra along with some other products. I created a return request one day after recieving the products. Now i got a message from them that deliver the package to our pickup boy. The message did not have any mention about how many products to return and all that. I asked the pick up boy how many products to return he said 3. So i returned all 3 of them on 22 nd of november. After some time i get...
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S
Sourasis
from Mumbai, Maharashtra
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can not exchange product in myntra after redeeming insider points

I got my bodycare innerwears delivered day before yesterday however, i mistakenly claimed my insider points and now i am unable to exchange my shoes. I called the myntra customer care as well but they are unable to undo the changes made by me from backend. There should be some sort of functionality to undo the changes made by the end user.

I do not want my insider points, just want my replacement. If required you can take all...
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