Claimed

Myntra.com Complaints & Reviews

1
Last updated Apr 30, 2024
Complaints 9795
Resolved
805
Unresolved
8990
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Myntra.com
Customer Service Contacts

Myntra.com Phone Numbers

Phone
+91 80 4354 1999
1209
959

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 257

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Seema Vajpeyi
from Mumbai, Maharashtra
Report
Copy

harrased by a delivery guy

Address:103, Runwal commercial Complex, LBS Marg, LBS Marg, Mulund ( West), Mumbai City, Maharashtra, 400080

I have been a regular buyer at myntra, but since the last two weeks the guy (Pawan) who comes to deliver the products has some serious behavioural issues. He doesn't deliver on time, wants me to keep calling him and he keeps missing the packets.

Harrasment2 when he comes to deliver, he tries to touch my hand. Well since its my office, he has to maintain his limitations.

Harrasment 3 he has a habit of throwing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kopal Kothari
from Delhi, Delhi
Report
Copy

skechers shoes

Address:Challaghatta, Jc Serene, 560037

I ordered for skechers shoes on myntra for rs 7999 along with jackets. I received all the products in a big polythene bag of myntra but when i opened it, the shoes were in cardboard box without any cellotape on the box. The shoes inside the box were in a polythene and were used puma shoes without any tag on it. I called myntra and told them about it and also have sent them photos but they rejected its return.
How can it be taken for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
binary god
from Delhi, Delhi
Report
Copy

unable to return/exchange myntra after credit point collection

Address:110008

I am unable to return my shoes which got delivered today and myntra says it is impossible because credit point is collected. It is misleading on their side because there wasn't any warning or alerts popups while clicking that. There was a small exclamation mark which is usually hard to notice in the first place.

They give no other possibilities to return and this is ridiculous because they could if they want....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritama
from Mumbai, Maharashtra
Report
Copy

forced to pay wrong paylater amount

Address:Kolkata, West Bengal, 700086
Website:Flipkart and myntra

Flipkart has told me that it will take legal action against me for not being able to clear my paylater due. The reason i was unable to is that they had been showing the wrong amount. The actual amount should be 777. And they have added another 763. The item that was ordered worth 763 has been returned to origin through myntra but due to some glitch in either of the companies, my paylater has not been updated. I have called both the companies...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pbansal8559
Jun 18, 2022
This thread was updated on Jun 18, 2022
Report
Copy

refund on hold

I had ordered one dorothy perkins jeans which i returned due to very poor quality. I got a message that due to orginal tags missing the refund is on hold. But i raised a complaint that i had returned the product as it is. Whenever i would call them for the follow up they would say that they will return the product back to me. I told them you keep the product and my amount also., but just show me the proof that they had dispatch ed the product...
+1 photos
Helpful
49 other people found this review helpful
49 found this helpful
12 Comments
Report
Copy
S
Sushma changavalli
from Nagpur, Maharashtra
Report
Copy

didn't get my refund of rs.2290

I purchased 3shirts from myntra costs rs.763.25 each total rs.2290 on[protected] through andhrabank debit card. I cancelled my order and i should get my refund on[protected]. I raised this issue myntra gave me this reference no: 74332749290928956720673 but my bank didn't get any refund on my behalf of rs.2290. I informed to myntra they are not responding today i, e 24/11/19 they are saying from there end it was done. Please do something to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhilasha Vyas
from Mumbai, Maharashtra
Report
Copy

received wrong product but myntra is not accepting return

Address:New Delhi, Delhi, 110018

I placed order for a lehenga of worth rs 16000 approx on 9 nov 2019.. I recieved it on 16 november 2019.. Order no.[protected]-9709101... I recieved wrong product and asked myntra to place return request for it.. Myntra denied the pickup.. I asked to help me out for the return and refund my money
.. But myntra denied and is not accepting the return.. What to do now??...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Adi manikantareddy
Report
Copy

not received the item

Address:532484

My order number:[protected]-6567403
I ordered 2 branded wrogn shirts (Colour: blue colour& olive green colour) but i received only one.. That is olive green that also different size received. I ordered xl but their provided l (Return also completed and received the refund also).. I call and says this complaint : their agents says wit for 2 days says daily but did not given daily extend only after 2o days their said our order is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jaipur, Rajasthan

Barcode code: olive green t-shirt : u100ip39918088
The t-shirt is on hold for the return
Barcode code : black and white t-#.
U100ip39918092
This is also on hold.
And it didn’t return because of the colour difference but i got the blue colour but on description it is written black and white only. And the delivery executive didn’t take it because of the colour.
And i am returning because...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Seher Puthanvitle
Report
Copy

can't view my order

Address:400050

I just made a prepaid order. But it's not added in my account and hence can't view it's tracking history. I have been charged for it. If money is deducted the i should be able to see it in my account of myntra right? I need to know about the order as soon as i make a payment. After all it's my money. Such vague and irregular website faults are unacceptable...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pbansal8559
Oct 14, 2021
This thread was updated on Oct 14, 2021
Report
Copy

quality check failed

I had ordered dorothy perkins jeans but returned it due to very poor quality. But i got a message that it had failed quality check because of the original tags not there. Then i raised the complaint that i had returned the product with whatever the tags were there, and i asked them that they should have a proof that when they are dispatching a product. They are clearly misbehaving with the customer by dispatching wrong product s with the...
Helpful
3 other people found this review helpful
3 found this helpful
3 Comments
Report
Copy
V
Vknish
from Mumbai, Maharashtra
Report
Copy

account blocked without any reason by myntra

Dear team,

My myntra account with below details got blocked by myntra itself. When i asked for reason they provided me a pdf of policies and asked to go through it. They said that i had breached one of their policy but not sure which one.

I refuse to believe i have breached any of the myntra's policy and request to reactivate my account.

Account details below:
Email: vishnu. [protected]@gmail.combr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shear
from Mumbai, Maharashtra
Report
Copy

delayed product delivery

Address:Sarita Vihar, 110076

Order no.[protected]-3627001

This complaint is regarding above mentioned order number which was supposed to be delivered on 18th november and till today it is showing shipped. The status remains same from 14th november 2019. More surprisingly even the myntra team does not have any update and they just playing the pass the batton game. Everyday they give tomorrow’s time. Please help me out...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mitalig
from Surat, Gujarat
Report
Copy

products ordered not received till date

We ordered 2 denims of roadster on 17th nov. At the time of order, delivery date promised was 20th nov for 1 product and 22nd nov for another.

However, till date we have not received any update regarding the order

Order was placed considering the delivery date, as we need to move out station then.

Request you to consider the same and expedite the delivery process

Kindly attempt to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Siri Gowda
from Mumbai, Maharashtra
Report
Copy

account locked and unable to unlock

Address:Shimoga, Karnataka, 577201

I m a regular myntra user and now my account is locked without previous notifications. I have purchased products worth 20000 and now i want to exchange and return some of them. So kindly help me in unlocking the account. I m from a middle class family and can't afford to lose so much of money. Please help me with this. At least let them activate till i have dealt with the products which i have purchased in the last one month....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sujith henry
from Manjeri, Kerala
Report
Copy

fake shipment tracking

I recently ordered a watch through mytra and after ordering, it showed 2 weeks time to deliver the product. While tracking, it showed that the product reached the nearest ecom courier facility within 2 days. After about 5 days i got a msg that the product was out for delivery. But i never received it. After complaining abt this to myntra customer care. They suggested that i wait for 2-3 days. Now i got a msg saying that the package has been...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Banglore

It's really sad to write such thing about a big online brand likmyntra. It's been 5yrs m an elite customer (As they say) purchasing from myntra. Bt frm last month they r overcharging me 149 rupees extra per product as delivery chrg under their fare policy rule by saying that i return multiple times hence m also not allowed to use cash on delivery benefit. Is it fare to accuse in the case when i am purchasing online? They should understand...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prachity Wankhade
from Mumbai, Maharashtra
Report
Copy

incomplete and wrong product delivery

I had ordered 2 jeans, a top and 1 eyebrow pencil from myntra and they have given me a wrong product delivery (A useless men's trackpant) for the top and they claim to have delivered all the rest products to me. I never got those products. Will never purchase anything from myntra henceforth. Have been their regular cusyomer and still they cheat is. They have made my loss of 1900 rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avinash Chetry
from Bengaluru, Karnataka
Report
Copy

refund - product quality check failed

Address:560103

I had bought roadster watch from myntra. The product looked cheap so i raised a return request. And today i got the message saying that the product has failed quality test as the strap is damaged. Which i don’t how it happened and they refused to share the images due to privacy policy. I have been buying products from myntra and this is seriously disappointing.

Order no:[protected]-4741601

Hope the team...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
YashicaHoney
from Gurgaon, Haryana
Report
Copy

defective product - skullcandy service

Address:New Delhi, Delhi, 110005

Hi,

I have placed an order for skullcandy headphone inkd through myntra app on 17th nov 2019 and today on 19th nov 2019, i have received the item. The moment i received, i found that it is a defective product and within 1hr i have called customer service and spoke to supervisor kanchan. She repeated same thing about the policy for 45mins that this is non returnable product. However i have told her that i cannot visit service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy