Myntra.com Complaints & Reviews

Order no:[protected]-3694501
Items: 2 trolley bags
Placed on: 27 nov 2019
Order delivered on: 29th nov and 30 nov respectively
Return placed on: 1st dec and 4th dec respectively
Return picked up on: 6th dec
Quality check failed on: 12th dec (6 days after pickup, no other mail or update was given to me before this)

I had placed an order of 5 bags, and i returned the ones which were...

I ordered a Roadster sweatshirt order no.[[protected]-5753903] for rs 584 and I received it on 3rd December but it it didn't fit me so I made a return request and I an executive pickup the same and Myntra processed the refund on 6th December and it's 12th December and I still didn't receive my refund they also provide me a bank reference no but I didn't get any information from the bank so I have a humble request you to pay attention...

Myntra has been fooling me.
I. Was suppose to get a product yesterday, however when i called in today to check why my. Product is recieved they told me that they are unaware of the issue and it will take more 5days since they have raised a complaint.
I. Am. Still sure that when will. I get my. Order or where my. Order is.
I need my order as soon possible
My complaint number is in[protected]...

I was order from myntra samsung level u bluettoth headphone under order id[protected]-552801.

I have recieved belt on 05 th of dec. I have submit a written complaint to customer care on 05th of dec.

Today is 12th of dec and i haven't recieved any clarification or refund and any resolution.

Call to customer care several time and company not provide me any resolution...

I receive order no.:[protected]-7265101 by 26.11.2019 around 11.30 am, i m little busy with meeting. Hence i was open this packet 26.11.2019 02.45 pm, when i was open myntra packing is outer is sound/seal condition (Plastic bag), but when i open inner pkt is unsealed... 1 box received in this box found 1. Charger code & ear bird., 2nd box missing in component (Ear phone - hammer) photo already with them... But case was declined from...

Hi,

My myntra account with the user id [protected]@gmail.com, is suddenly they had suspended and locked, however without any reason or intimation they had suspended and if they had mentioned the reason like something went wrong i will accept, but i called to customer care people and they are saying no reason for this, this is strange and please take proper action on myntra on my issue, need an investigation for this...

Order number 112768104805786405703 placed with Myntra I was unaware of the insider points use policy and mistakenly collected the points and now I am unable to replace for a smaller size or a refund
I don't want the insider points deduct it from my account but please it's my earnest request kindly exchange with the correct size or take it back for refund I am pretty worries as it costs 3599...

I have ordered a product on 7th december and since then in the tracking details it only shows that it's received by the seller. No message or mail regarding where is my product now, is it shipped yet, will it reach me within time given, nothing is mentioned by you. This is very unprofessional on your part. And if this order does not reach me on time i am not using you app and also recommending others to do so.
Thank you....

I have bought a u s polo jacket but I am not getting return option, after calling to myntra customer care they said that there was some issue from seller side or from app, this happened twice and told me to wait for a week. But even after a week I called customer care now they are saying that I have earned some points so I can't return. I didn't do anying with points kindly resolve this issue...

When i placed the order they gave me a stipulated time to complete my delivery but now they failed to deliver my product within the time and at per their convenience the reschedule the delivery in another 7 working days..
1 i bought this product to use it during my upcoming vacation commencing 13 th december and since they have reschedule it i no longer need the product.. But unfortunately to harass the customer they are not even...

I purchased a sweater for which insider points were showing, i didn't know what was that so i clicked on it and those points were added to my myntra app details and then it showed that i cannot return or exchange the product, for which i feel disgusted as the product i got is too oversized for me. It doesn't suit my body type and stature. I wanted to place a return request for the same as it cost me way too much for that sweater.
Please...

I ordered shoes from myntra. The product did not fit me well. I proceeded to return the product. On the page, there was some shiny option which said collect points. I mistakenly clicked on it. Then the return option was gone. I called customer care. They told me you have collected insider points so this item can't be returned. I told them the product doesn't fit me and i do not need any points. The customer support person told me this is...

Dear sir
I have bought a sandals of INR714
from MYNTRA online shopping but they send me wrong product material instead which was they show in thier app.they told that the soul of sandal is synthetic but is is fully plastic not synthatic and also product quality is very poor.they loss my money and time also.i.want justice to loss my time.otherwise i will go for higher authority court.
Name nikhil rathod
Mail -...

I have received a clothing (Stiched blouse) without any price tag. I raised a complain to them regarding the same as i want to return the product. According to them the price tag has been sent and they have a cctv footage for the same. So i ask them to provide the cctv footage. According to them (Conversation on call) they cannot provide the cctv footage, so i asked them to provide this in written to me that they they will not share the cctv...

I placed an order from myntra on 5th dec 2019 worth rs.36, 000/- but i mistakenly collected the insider points due to which i'm unable to return or even exchange the products. I had word with customer care executive and they say that the points cannot be revoked and the products now can not be exchanged or returned.
Kindly provide me with any solution or alternative with the same. It's a matter of big amount, my rs.30, 000 will be...

Approximately 2 weeks ago i placed a order of black solid backpack o[censored]nited colours of benneton from myntra shopping app
I got these product on time but somehow quality was worst so i placed return and refund request.
So next day my product was picked up from my home. I provided them my paytm payments bank account details for refund. But its more than a week i am not able to get my refund. Such a pathetic service from myntra....

I have ordered h&m coat black in color the exact price was 5499 but after discount i had paid 4400 in which i also deducted my myntra credit points that was rs1000 in total i paid 3400 as of now i hv received my order but the coat is oversized so i want to return the order but i'm not able to return the product (Item cannot be returned due to the nature of the product) i'm getting this kind of response neither there is exchange policy nor...

Hi,

I bought a jacket from Myntra on Nov 29th which was a wrong product. it didn't match the colour and the design. I raised a return request, next day Myntra representative came and reject the return as the product didn't match the image. He asked to contact Myntra support and take the approval and next day the problem will be resolved.

As I was asked, I contacted Myntra helpdesk and had the complained registered....

I have ordered a watch from myntra its been few days but they have not delivered the product to the courier service. But the tracking says that they have delivered it. Its showing the same from few days. I have contacted both courier service and myntra but the courier service says that they have not received the shipment yet so they can not do further process. Don't know why myntra is taking so much time. My awb number is [protected]. Please...

I have paid from paytm upi but my order not placed and i have screenshot of my payment which was successfully paid to myntra account. But i haven't got any response from myntra after complaining so much.. I want my cash back any how.. Why are you doing this myntra.. I trust this app blindly but after this i have trust issue with this app.. Now please give my cash back...