Myntra.com Complaints & Reviews

I placed order but due to fitting issue i placed the return request then i got message & mail as well that is order will be pick up by 2nd jan 2020 but no one were calling & at the end of the day i got message like pick up failed because you requested for rescheduled while i didn't requested. Again i got message on 3rd jan 2020 morning that is order will be pick up by today but no one is called while i tried several times no one responding. Then i got message around 3 pm that is pick up failed coz you requested to reschedule.
So are they going to pick up the order or not???.

My order was picked up with all the tags, the executive himself checked all the tags thats why he picked up my order otherwise he would have refused. Its been 8 days and still. I have not received my refund. When i called customer care, they said my order is on hold due to tag missing, which is not possible.
Kindly look into the matter and refund my money asap.

I have ordered 3 items on 23rd december 2019. On 30th december the delivery boy called me around 1.. That i was busy so i couldn't received the call. I called him at 2.15 then his phone was not reachable after that i called myntra customer service they told me they have raised my request on re-attempt delivery and told to me wait till 4th january 2020.. Again i called on 31st and 1jan same thing they told me repeating i told that i want re-attempt delivery.
Again i got a message from your delivery patner ecom express there also.. I raised a request to deliver on 31st december they recieve my request and no response nor the delivery agent called and i raised request on myntra feedback link to deliver on 2nd january.. Same no response
Today i got a message from myntra that due to internal reason we cancelled your order..

Really very disappointed from myntra service.. It is worst.. How can we order items if this happens evert time.. This was mine second time...

My order details
Order no[protected]-7464703
1. Roadster women black & grey printed sweatshirt
2. Dressberry women blue & pink striped front open sweater

I placed a this 1st order from myntra and delivered. There is some insider point collection feature by mistake i claimed my insider points and now i am unable to exchange the bluetooth. Because of this no option is available for exchange. I called the myntra customer care as well to resolve this issue but they are unable to resolve it even though i told them to take the collected points back. Thrre should always be some options it might happen to anybody new tries these.

I ordered a product. It doesn't fit for me and it is too large. So i wanted to return it. I placed return request before 2 days. I got a message that it will be picked up by 31st. No one had call me till today and 31st evening i got a message like pickup failed as you asked to reschedule. No one called and i didn't ask to reschedule. How can they themselves finalize that i asked to reschedule. Then the product is picked up in the today afternoon but it is not updated in the app and i didn't even get message to my phone.in the app it is showing as return request placed even after they picked up the product it is not showing as picked up.

I have ordered 6 kurtas, but they are not delivered. Agent is Style Delivery agent([protected]). Got a message from myntra on 23rd December, 2019 that the order is delivered. But I have not received the product. Everytime I order on Myntra, delivery agent used to get a cal if I am not at home, regarding where to deliver. But this time, I didn't. No body cal me regarding delivery. So I taught it will deliver soon. But after one week also, I didn't get the delivery. So I raised a complaint @ [protected]. But they are not able to register my complaint. Everytime I order, i used to get the delivery. So i have waited that someone will come and deliver this time too. I don't know that there is a timeline of 5 days. Had I been known before, I would not have waited to register a complaint.

Now I want my order or money back. I can't loose my money simply because I have not raised a complaint within 5 days.

Dear Sir,

This email is in regards to our concern related to the missing product in our order number 112882286227727981901.

I may humbly submit that we are doctors and we won't tell lie or cheat. We had phoned customer care within an hour of receipt of packet when we opened our bags received that day. It is true it was sealed and un-tampered and this we told customer care too.. But the contents were crumpled and enclosed in a shabby old polythene. Definitely the supplier failed to put the top in the packet or intentionally did it if he had lost one component of dress.

Your reply is unsatisfactory and your reply saying that you are not inclined to look into it further puts a brand like Myntra into very bad repute.
We have so far great respect for you. You can look at our purchases and our history of purchases. We are a dedicated good honest customers and you should blindly trust your valued customers.

Please reconsider the issue. Choose one of the following options:

If top is available please send us the top. It is the cheapest part of dress.
OR
Take back other components of dress too and give us full refund.
OR
Take back other components of dress and do not refund us. I am giving you consent for this and I won't pursue it further if you collect it back. It is of no use to us.
OR
Allow us to behave like a litigant and go to consumer forum and put ourselves too in bad repute like you are doing to yourself . Trust us, we do not want to stoop so low and adopt such an action for a meager purchase. We love Myntra so much and we would hate to think bad about Myntra.

You should look after your reputation and future sales. My word in social media about this incident will harm our so far much liked and trusted company Myntra.
Please for God sake do not put your company to bad repute. We have dealt with many companies in India and USA and have always found friendly companies who trust customers.
You chose to trust your partners in your so called thorough investigations but did not think of trusting your customer in the investigation.
We would certainly not like to be labeled as liars or cheats by you.

Your investigations should have included investigations into character of your client. Mistake has occurred some where, because we did not receive the top. Of many hundreds of purchases we did with you this has happened only second time. It did happen long time ago and our complaint was resolved as it should have been.

I wish Myntra good name and fame

Best regards


Dr.N.K.Khetarpaul MD
Khetarpaul hospital
SCF- 211, CUE -1
Green Square
Hisar-125001
Haryana (India)
Ph.O +[protected], 233300, [protected]
Email : [protected]@gmail.com,

Hi, this is regarding order no.[protected]-9760401.
I want to exchange my product size because it does not fit me properly.But i collected the insider point by mistake. Please take back the insider points and also the product. I want to exchange the product in any way. I have been purchasing very regularly on myntra and they should not disappoint regular customers. They should keep an option to return the insider points and make the return/exchange option available. I would want to return the insider points and i would like to exchange my product as well.Plz its a request to cancel my insider points and i want the same product but in another size.Kindly help.

I have order cloths from mynthra online shopping by cash on delivery. I am working in a multinational company because i have 10 minutes to came out from that place. During mynthra delivery time, delivery boy call me for the product an he is very rude behavior for the delay. I have many time told him i will come with in 30 minutes, but he is not ready for waiting. But this is not my problem he scold me for the delay through phone. He scold me for buying products by my own money. He is only responsible for the delivery. If i compliant this with myntra till now i didn't get any clarification from myntra.
In myntra messege they told the product will deliver by this number owned delivery boy ([protected]) but i recieved the call from this number([protected]).

I have ordered 3 pair of hrx shoes during festival season in December emding... They sent me duplicate goods. No cash back happen yet, been more than 8days. They put hold me in the name of quality check, ..myntra is very bad and fraud company.. i will not let u do this to them ... I ll lodge complain against them.. products are damage.. all d time they put my call on hold and they was no solution.. thry just transfer my cll to tjeir senior.. and this is how they manipulate me. They send me shoes without name od brand at bottom of the shoes... [protected]@$[protected]@

I have ordered Roadster jacket from myntra which i want to return because the quality of the material is not good. But i am not being able to return it because i have mistakenly taken the insiders points, which i want to return/give back for returning my product. I have contacted the customer service but they are not being able to provide any help.

My name is gagan sagar i am advocate. i orderd the product on myntra.com order no[protected] and xpressbee courier service pick up my product for delivery but the courier boy say the company not oil my bike arrive your area code but why pick up my product if not deliver my product my area code.before two month order the product and ecom courier deliver my product my area code. Courier boy talking me rough language

I ordered a jacket from myntra and already paid for that but parcel not delivered yet. Yesterday I got a mail that my parcel is delivered and when I checked Myntra website its showing order already delivered on 1st Jan but my office was closed on 1st Jan so how its possible. Its a pre paid order. Kindly do the needful ASAP. Plz chk My order no.[protected]-0094103...

Give me the refund of the wrong parcel I received. It has been a long time since I have complained, but I have not complained but no action was taken and my account was blocked. What was my mistake that I blocked the account? If it was only an complaint, was it the same one who was right? The Correspondent Partner came to me and talked to the abusive man, I asked him to remove it from the company. G will also say that even though that parcel was already approved, he spoke to me inappropriately. Which of your policies is it written that any delivery agent should come and talk to the abusive person, because of which I have been blocked?, Tell me in your policy that within which policy it is written that the delivery parcel is going to be delivered, then talk to the customer inappropriately while the parcel was already approved, I need your Npani be a me parcel wrong brand has blocked my account

I placed the order o[censored]nisex Boat earphones(Blue BassHeads 220 In-Ear Headphones with Mic) on 30th, December 2019. But i received partial item (only Ear buds with out earphones) on January 1st, 2020 with order id (Order No.:[protected]-7314001) and invoice number is C[protected]. So, i have to decided to exchange an item. So, please consider my request.

I ordered a package from myntra that was to be delivered to my office address. But the delivery guy marked as delivered and kept the package. Myntra package awb [protected] myntra order no[protected]-3512201. Also the package was marked delivered on sunday and my office was closed on that day. So that is sufficient proof that item was not delivered.

I ordered one black roadster shirt from myntra which was of poor quality hence made a return request. On the day of return the delivery boy cancelled the return pickup without any concent. Next day in the morning reshedule happened, he called once and cut the phone and i received the message return failed. I called him immediately he said I am waiting outside bring your product, I gave it to him and told why i received this message. He told I will update it dont worry.
It has been days since I lodge a complain regarding this now today I got a mail from myntra that your refund has been cancelled beacuse you have not returned the product. I am having the call details for the same day. Customer care does not care about the incident, he is just saying we cant do anything. This is kind of a fraud that happened, and the man who did it knows because in our area only one man is responsible for the returns.

I ordered for Under Armour blue hooded sweatshirt and instead of that I received a reebok jacket with under armour tags on it. The delivery boy delivered the package in my abscence and when I opened it I found reebok jacket instead o[censored]nder armour sweatshirt. I immediately placed a request for return as wrong product received. It was picked up next morning and after 4-5 days return was declined. After that it’s been showing that it will be reshipped again however nothing has been reshipped. After talking to customer care, they said once it’s reshipped to you, give us a call we will collect it. I think they are trying to kill the 30 days return time to avoid this return and dupe customer with money by forging a product. I have raised complaints through various channels however no resolution till now. Reebok jacket was packed intentionally with under armour tags and labels on it. I have been shopping with Myntra, Jabong, Flipkart for years now but this time Myntra is giving me real hard time with their cruel intentions.

I had ordered one Raymond men blue slim fit shirt and it delivered on 31/12/2019. The size of shirt is small. When I want to refund or exchange the shirt unknowingly tap on claim points after that return and exchange not working and showing that this product can't be returned or exchanged. After that I call to customers care they also denied.

Thanking you

Order Kurta set from myntra but not received. delivery not done but msg sent from him order delivered.delivery guy very rude not answering call not getting any solution from myntra delivery person didnt call once also how can he deliver the product without calling to consumer I call him but not answering call please help me matter is not of rs767but of trust that we do on online site by paying online payment