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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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Myntra.com Phone Numbers

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+91 80 4354 1999
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Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 258

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S
SmitaBisht
from Vasai-Virar, Maharashtra
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refused to return product

Address:Vasai Road, 401202

On the day the product was delivered, mytra app was initially unable to proceed with return and then forcefully added some points to account and removed option to exchange or return. The customer care also refused to accept complain and said they couldn't return the product even when it was requested on the same day. It was clearly brought to their notice that it was apps fault and the delivery happened the same day but they said that confirmation...
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Hi as expected delivery date is 14th of Nov but got delivered early how can i check both size if it is not available on right time because of marriage is at 15th Nov.

Now when I'm trying to return the 42 size i, m unable to return it.

Please do needful to return this product

If the product is delivered early how am i responsible for it I'll live in Kochi and i came to annatapur keeping excepeted...
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J
Jasvir Romana
from Doraha, Punjab
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rica wax

Address:Sangrur, Punjab

Hii.. I am myntra customer my name is jasvir romana. I order for rica wax my order no is[protected]-7001703. Today it's delivery day but deliver boy can't come to my home to deliver rica wax. It is so bad my experience is also bad for it. Here, his mobile no :[protected] and[protected]. Plz help my me. I have do two orders also. Plz deliver order to my home....
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K
Karishma10
Sep 5, 2021
This thread was updated on Sep 5, 2021
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not able to return product after collecting insider points

Hi, this is regarding order no.[protected]-6213901. I want to return a product (On[protected] since it does not fit properly but i collected the insider point by mistake. Please take back the insider points and also the product. I want to return the product in any way. I have been purchasing very regularly on myntra and they should not disappoint regular customers. They should keep an option to return the insider points and make the...
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N
Neha 1986
from Mumbai, Maharashtra
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bad product

Address:Aligarh, Uttar Pradesh, 202001

I have ordered anouk kurta set from myntra. I received a wrong product in place of that. So i submitted a request for return. But return was also approved. Complaint no. Is in[protected]. But the product has not been picked up yet despite return has been approved. The wrong product which i got is of very bad quality. It was my worst experience in myntra. I will never recommend anyone to use myntra....
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J
JikkuAbhijith
from Ernakulam, Kerala
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exchange options blocked

My exchange option blocked.l accidentally collected insider point.i didn't know such things happen.worst experience with myntra.they are cheating consumers trust.my money lost.when i contacted myntra customer service they said they can't do anything.please help.
I am a regular customer of Myntra, if you do like this i have to other shopping platforms....
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N
Nabbbbb
from Agra, Uttar Pradesh
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money fraud by myntra

I'd ordered hubberholme navy blue joggers from myntra, and it is written that it's price is 471 rupees, but when i received my order, its written 621 on the parcel and the delivery boy had taken all the money, and when i asked myntra for refund, they simply refused, and when i asked them that i will return my parcel, they told me that i will not get all 621 rupees..
I want my money back...
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Priyanka Gahtori
from Mohali, Punjab
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order received was different product and they refuse to change

Address:249403

I ordered a saree from myntra. Got just different product. I raised a exchange request in exchange request i too mentioned that the product is different. When the delivery boy came he refused. I raised a request via call then gave the details via e mail. Replied them. Now after doing regular follow up they are saying it cannot be done since time is passed.
Why should i suffer because of some mistake from their vendor. I even told them...
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K
kamesh0201
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hrx navy sneaker shoes

I've ordered a pair of shoes on 8th nov 2019 in myntra.com but i forgot to apply my myntra credits so i cancelled it. Next time so i can apply and i did the payment through google pay upi. As i did my payment through gpay upi the refund should've reflected to my account instantly or the maximum timeline is 48 hrs. Today its been more than a week i haven't got the refund yet. As i had conversation with their executives they are saying that...
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L
Lrawat3
from Noida, Uttar Pradesh
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no exchange of product after mistakenly redeeming insider points

Address:110003

I placed a few order from myntra and delivered the product yesterday. There is some insider point collection feature by mistake i claimed my insider points and now i am unable to exchange the dress. Because of this no option is available for exchange. I called the myntra customer care as well to resolve this issue but they are unable to resolve it even though i told them to take the collected points back.

This insider point...
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S
sanjay hemant
from Delhi, Delhi
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1 kurti

Address:Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli Bommanahalli Bangalore Urban District Karnataka India - 560068, Bangalore, Karnataka

I ordered 1 kurti from myntra on 25 oct, it has been undelivered till today, it said it would be delivered by november 8, it had been showing out for delivery on november 5, two times i received a call at night claiming they don't have any delivery boys now so they will deliver it tomorrow morning, so i said ok, they updated as i m unavailable to receive the product and till now the product has not come, i m terrible upset and will never...
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D
Dona Jose
from Bengaluru, Karnataka
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the product picked up from me, but no refund or product back

The product i put it for exchange, mistakenly gave back to delivery agent with other return product. When other delivery agent came for exchange the product, he is asking for product to be exchanged. But i already gave back the product with other delivery agent. When i called myntra regarding this, they are telling they didn't receive the product back. They are declining the refund or the product back. They are asking me for proof, i don't...
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R
Ramzi
from Bengaluru, Karnataka
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myntra points - return request

13.11.2019
I am not able to return 3 of the products that were ordered just because of the myntra points that were added to my account.
It is unacceptable as there was no pop up with the information that we wouldnt be able to return/exchange items incase we collect the myntra points.
And moreover, no idea on whats this myntra points all about!

I dont care about the myntra points.
I want the products...
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S
Sonali1418
from Delhi, Delhi
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order status showing delivered but didn't receive the product

Address:160071

Recently(on 9th nov), i ordered one Besiva dress from Myntra. The order arrived early(on 11th nov) and i was not available at home and nobody was there to receive it. So the delivery boy just called me up to tell that and I asked him to deliver it in the evening but he refused and said he will be coming the next morning(on 12th nov). But after few moments i just received a message saying My order has been delivered and the status in the app...
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R
Ridhima Aggarwal
from Delhi, Delhi
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fraud and misrepresentation

I have ordered product from them which shows 2200 on website and the tag i received it is 1999 n i requested for size exchange for which their logistics dept refused saying price tags not matching i called customer care they said it will take max 48 hours. They really do not bother for time and value customers. I requested them to deliver product today as i need to go in evening but because of their stupidity i cant be at that place. Their...
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J
Juveria1
from Mumbai, Maharashtra
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complaint regarding return of a dress

Address:AZAAN international school , tolichowki, Hyderabad, Andhra Pradesh, 500008

I have collected myntra insider points for a product by mistake and then i was unable to return a dress. I asked them to take away the points and provide the option to return the dress but they redused.. For 9 points i was unable to return a dress of 950 rupees. Who asked them to give those points? If they provide points for shopping there must be a facilty to take away points for returning. I wanted to place the return request the same day...
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S
shekarsamak
from Bengaluru, Karnataka
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order no 1123898-4547214-1174901

Address:Bangalore, 560076

Product ordered on 25/10/19. Status shows delivered. But not delivered. Pathetic service.
Matter has been brought to customer care. Tweeted many times. Called customer support many times. But all efforts were futile. They are thick skinned. Please let me know the next steps. We tried our level best. Spoke navnath now. But still they ask us to wait till november 15....
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A
Ankupintu
from Agra, Uttar Pradesh
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return not being accepted

I had purchased 6 items from you under order No[protected]-2428501 on 25.10.19.Few items were requested to be returned, but one of the item (Roadster Women Beige Solid Heels) were not accepted for return on the plea that original tag is not there. In this regard it is to mention that there was no original tag with the item, only one sticker showing MRP was there on the bottom of the heel, which is intact. I would request you to accept...
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E
Ekta Bhadauria
from Bhopal, Madhya Pradesh
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defective product received, exchange /return declined

Address:Gwalior, Madhya Pradesh, 474006
Website:Myntra.com

I ordered here & now women green and golden self design flared maxi skirt, order number[protected]-8799901. The product i received was defected, the string attached to it was not properly stitched, hook and zip were broken. I immediately raised the return request, the very next day the exchange product was out for delivery. When i told the delivery person about the defect, he declined to accept the product, and asked me to raise the...
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M
mihirnath
from Mumbai, Maharashtra
Oct 16, 2023
This thread was updated on Oct 16, 2023
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my myntra credit expired

Address:https://www.myntra.com/, Bangalore, Karnataka

I purchased 4000 myntra gift card one year back, that time i called the customer care ask about the validity. They informed me that if i will add that gift card to myntra the i can use any time if i will not add to myntra account then it will expired in one year. Now the customer care is saying that will expire in one month if you have added to the myntra count also. I have unused rs1724 was in my account. Neither they are interested to return...
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