Myntra.com Complaints & Reviews

I tried to place an order from my hdfc bank account. At first the order didn't get placed. Then the order did get placed and amount got deducted from my account balance but when i clicked on orders there is no sign of any order also i checked my messages where i haven't received any message from myntra only my bank's message of amount deducted was present. Then i checked my passbook there also the amount has been deducted. Please either confirm my order or refunf my amount.

I bought 2 items from myntra on 10 dec 2019 on 13 dec i return back 1 item and on 14 dec they proceed refund of 827 rupees for that item but i didn't get any refund. They provide me the reference number to track tha refund by bank but when i contact with bank they are unable to help me i out through this as they didn't receive any refund from myntra. So i want my refund back.

The company credited some insider points to my account without any agreement and now i am refused to return.
As per them, once points are credited no return could be placed. However i received a sub quality product but unable to return it.
I was not given any details o[censored]pdated terms and conditions and no communication was received.
The customer care is not bothered to help

Complaining about the transaction done on december24 via google pay t myntra account but order has not been placed
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These are my upi i'd transaction to mynthra via google pay
It is not showing that the order has been placed in my account also.

And the amount has been deduced 2 times of ₹971
And ₹971
Please solve this issue as fast as possible

I returned and item but they said the order has been declined so i complained about it then they investigated and then processed me the refund but i have still not got my refund has i have paid by upi i should get it instantly they said me to wait for 48hours i contacted them after 96hours i said i have still not received the refund the said your account has been deactivated they still not given my refund i want my refund back in[protected]: ref number
Order number 112735045480207596601
So kindly do my initiate my refund fast

Placed an order on 24th dec on myntra of inr 1428, payment is done through paypal and amount deducted from my bank account but myntra claims that they did not receive even though my transaction details show the transaction was successful. But they are not accepting that amount is transferred and continuously asking me to contact my bank. What is going on. I want my money back.

Hi, i am vaijanath madhewad, a registered and regular visitor to your online shopping website. Your discount offers are great, you're offering such a great discount on the things you have. I added 4 items to my cart and surprisingly they were not stocked on 1 item [roadster men grey & black regular fit checked casual shirt (I want xxl (44) size) ]. Please make sure restocked, please work on this or you will lose your customers.
This is my dream shirt and i fell in love with myntra]

I had ordered van heusen ballerinas order id[protected]-1237201. I recieved the parcel but it was one size larger than expected so i had put on exchange. But when the delivery boy rajeev came up to take back the product he started putting on unnecessary allegations and is not willing to take back the product and give us the other one. He behaved in very inappropriate manner. He was very rude to us. Kindly take the action against him and please exchange the product or refund my money otherwise i will drag this issue against myntra to consumer court.

I bought a boat blue-tooth earphones on sail and when i received the product i found out that the sound quality is really bad, also the blue-tooth was not working properly. When i tried to return/exchange it on the next day the executive said that these products are non-returnable and they can't help me in any way. Also she made the statement the the product of myntra are 100% genuine and original. Indirectly she was saying that i am lying to them about the quality just to get it return or exchange. They gave me bad product also made me a liar and did not listen to me at all. I wasted my thousand rupees on an earphone which is not even worth of 100 rs. Highly disappointed. Please do not buy electronics from myntra. Instead buy it from amazon or flipkart.

Hi i placed and order with myntra on 23 dec, the amount got debited from my account with i made through google pay, but the order is not placed, i am trying to reach myntra customer care number but it is saying wrong number. I have sent a mail to them and they have not yet reached me back on the issue.
Can i expect an immediate action on this from myntra and also help me with the customer care contact number so that i can have a word with them and understand where my money has gone.

Kindly take this as an urgent request and resolve asap.

Thanks,
Soni

I placed an order for a nike unisex blue synthetic mid-top football shoes order number[protected]-4470301. To my utter shock and disbelief, when i opened the package i didn't find the shoes i ordered, what i found was a different shoes of lower model. On a close inspection, i found that the box was not of nike and it was wrapped in a normal brown box package with the label of the original product i was supposed to receive. Such a classy fraudster move by myntra!
Kindly refund the amount or else deliver the correct products which were ordered.

Return no. -[protected]
Order no.[protected]-5329901
Had ordered a aeropostale bomber on 19th december from myntra. It arrived early (23rd december). I tried the jacket out but due to fitting issues i decided to return it as it was too large. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pick up was on the same day but the pick up agent came around 1.30 pm and i was in office at that time. So i gave him to his location at chandra lok square indore at around 3.30 pm. The picking agent checked the tags and condition in front of me only and he said everything is ok. After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check". This is very unprofessional if pickup agent checked everything and gave me assurity the everything is ok then how could they say that quality check failed. Kindly help me to get my money refunded as soon as possible...

I have ordered product on myntra on saturday around 10:30 pm but my amount from my account was debited and ordered was not placed. Next time was placing the same product for cash on delivery at that time my ordered got placed. But in on sunday i got a mail that my account was suspended and today that is 23th december 2019 monday i got a mail that myntra will not able to retain my account. So for that i spoke to myntra customer care the guy name ram gawande he told me that we will not able to give you amount back to your account. So i am requesting you to please raise a complaint against myntra and ram gawande and take strict action against it. I am sharing my statement that tell me that amount was debited and i still not got any refund yet.

Hi,
This is very hurtful when you trust a brand name and they cheat you. I ordered two brand products (steve maden & marks spencers) I got the product like it is a third class local product. The products are packed in a local dabba. I highly doubt on the products are original.
Moreover, Mr. Yashpal (senior) was so rude, he made feel that I have done something wrong.
I am not sure he even wanted to help me or not.
Customer care is never ready to help for current issues and they are always keep on saying that it will not repeat in future.

I placed an order on 23rd December on myntra of inr 1669, through Google Pay. Amount deducted from my sbi account but the order was not placed, but myntra claims that they did not receive even though my bank - sbi
confirms that amount has been transferred to their account with Transaction I'd[protected]. if transaction id . has been generated that means amount has been transferred to myntra. but they are not accepting that amount is transferred and continuously asking me to contact my bank.
How can myntra cheat like this. they are not accepting due lack of will to transfer back the money. Please refund the money back to my account as soon as possible

Contact no - [protected]

As a aware buyer myntra isn't able to misguide me. The offers and coupons they had provided didn't apply during checkout as they assume the terms and conditions should be known to customers without highlighting the same on the banner and coupons section.
This is a sheer case of fraud and misleading customer by providing improper information of the offers.
I hereby providing snapshot of the offer banner and other screenshot for reference.
You can clearly see that no terms and conditions is mentioned on the offer banner.

A order of rs.4003/- was placed from the account mahesh. [protected]@gmail.com on 30th nov 2019, the order was not placed but the amount was cut. A complaint was registered regarding the refund of rs.4003/- on 10th dec 2019 as the company policy said it takes 7-10days for the refund. It’s 22nd of dec now and there is no refund yet. The company blames the bank and has asked me to take it fwd. How am i responsible for the transactions? Kindly look into it and revert back as soon as possible

On 30th september 2019 i have purchased from myntra e commerce website of amount 2474.43. But my amount was twice debited from my sbi credit card. After complaining to sbi card and myntra they both are not responding nor clear my issue regarding this. Kindly look after this on urgent basis it is around almost 3 months case. Sbi card team also not responding in this issue. I have attached my card statement which shows my amount was debited twice of amount rs2474.43.

Hi team,
I had order 2 products from myntra on 15th dec 2019.
The products got delivered as a gift to my freinds places on 16th dec 2019.
Since the products were not in the right condition i placed the return request as mentioned in the complaint subject.
The product were picked up next day morning i. E. Tuesday 17th dec 2019 @8.30am.
Since then i am receiving messages of the products pick up got refused and the products have not been returned which is not the case as the delivery boy from myntra specially came in early morning and took back the products. The total cost of the product was 5523 and it was paid online.
I have raised almost like 10 complaints and spoke to so many customer care representatives regarding the same, but i have no resolution in this regards. I need help in refund of my order. How can i get my money back since the products have already been taken away by the myntra team.

Hi,

I have made a purchase on myntra worth 7600 rupees. The money was paid in one minute and after two hours the order was cancelled. I took that money on interest and i have to pay a 10℅ interest to the leander. Now i have wait for 10 days for the refund. This was a gift for someone.

After 10 days i wont get this same rate. I called myntra call center and spoken to multiple supervisor and they insted of helping, they disconnect my calls multiple times.

Who will pay the interest?

This is mental harassment.

Myntra is a fraud company.

Now i don't have any money in the account and how would i buy gift for my lil sister.

Myntra is a fraud company.

Chor company hai myntra.

Myntra ne mera paisa khaya.

Myntra ne muje bevkoof banaya.

Maine myntra ko ek minute mei paise diye. Aab muje 10 din wait karna padega or faltoo ka interest dena padega.

Myntra is declining to pay the extra interest because myntra made a mistake

Myntra is saying that they will not compensate me even if it is their mistake.

I want my money back now.

This is not the first time i have faced issues.

Myntra is not at all a customer centric company.

For myntra a customer is god when buying a new product. When it comes to provide services the customer becomes a dog for myntra.

Myntra wasted my time my money and because of myntra mistake and fault i have to pay interest unnecessarily.

I am sick and your call center employees are not providing a supervisor.

Continuously saying no supervisor.

I am a tax payer and myntra consider tax payer customer as dogs. I have called their customer service 5 times and they never help a customer and they ever transffered to a supervisor. They said supervisor is not available.

They have harrased me mentally.

What's the use of paying tax in india when a tax payer has to be insulted by fraud company like myntra and flipkart.

Their call center people never help.

It's myntra fault and i have to bear unnecessary loss because of myntra mistake.

Myntra ne mera paisa khaya. I will commit suicide and myntra and flipkart will be responsible for it

Very bad customer service.

Third class company is myntra and so is flipkart.

Chor hai flipkart or myntra.

Indian government must kick them off.

These are fraud companies.

Loot lia muje myntra ne.

Myntra ne mera paisa khaya.

Third class customer service.

I want my money with interest.

I will keep posting bad reviews about myntra on social media. Until i get my money back with interest or i get my orders.

Lokesh

A dissatisfied # customer.

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