Myntra.com Complaints & Reviews

Return order num. - allen solly [protected]
Wrogn return number - [protected]
I had ordered allen solly sweatshirt and wrogn jacket on 1th december from myntra. It arrived early (9th dec.). I tried the jacket and sweatshirt out but due to fitting issues i decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pick up was due next day but due some misunderstanding it did not happen until 17th. After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check".
I called up the customer care and they informed me that the courier guy said that the "price tag was missing". Now why the hell would i do that? Remove the price tag? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the refund.

Have ordered 11 items all were clothes however myntra guys have delivered me wrong product of footwear which i never ordered at all. Further they are completely non supportive now as they are unable to track my order hence asking me to submit fresh order. Why should i submit fresh order. It's myntra's mistake. If the wrong product was sent instead of correct or if the courier person has goofed up why the customer should be penalised about it. This is the worse experience i ever had with myntra. N even after requesting call back from the head of myntra or the highest n last level of escalation bone of them are calling me. N if they are calling no one is able to provide me any resolution. All are just sticked for me to place fresh order why??? U guys have lost my order. My money is lost further you guys yourself placing return request without even asking me without my consent n then courier guy is coming n asking to give the product??? I mean u guys have become so much irresponsible how the client will return the product when the same is not even delivered. Further it has come to me as a very big surprise that myntra a biggest brand don't even have the investigation team to track my order. It's been more than 4 days now i m suffering here... Calling myntra people day n night. Without any clue of my order. My funds. N mental harassment separately n wasting my time n energy without any outcome.

The order that i received was already opened by someone.
Extremely unhappy since this is something i was not expecting from myntra. I wanted to gift it to someone but was not able to do it since it was already opened.
Need you to take it back and replace with a new one or just give me my money back.
Expecting a positive response from you or else i know how to take it further. Contact me at [protected].

Regards,
Parvez shaikh.

Myntra is no more worth to purchase. I had made necessary changes for default address where I wanted my product to be delivered. No changes were made or saved by them and it got delivered to wrong address. It was just a small solution I had given the customer care to just provide my new address to the delivery agent via email or message. If they wanted they could have done it neither the customer care was ready to listen and understand what I was trying to explain. Myntra service is getting degraded Day by Day. They should have some option for some emergency cases. I won't be recommending Myntra anymore as they fraud us.

I had ordered a dress vide order no.[protected]-5642103 placed on 10 dec 2019 for a dress which when delivered had the skirt missing along with the dress. When the return was initiated the courier fellow refused for the same as the skirt was missing. On registering a complaint we were told that as per myntra s check the product was ok. When asked if we could complaint to the higher authority on telephonic conversation i was told that i was talking to the highest authority in the complaint department (Mr. Sachin)

The only way i could prove my claim was to have a video shooting whenever i open products from myntra which unfortunately i have not done so. Also when the product came the seal was also in a tape and not a proper seal and the plastic bag in a very crumpled state which clearly indicated it was opened before as well.

I purchased 3 products
1. Highstar grey jeans - rs 781
2. Here n now blue jeans - rs 935
3. Bitter lime combo jeggings - rs 999
I have returned all those 3 products due to quality n size issues
The products has been collected n there was a status that refund processed
It's been 12 days but refund has not been processed yet
Refund processed on dec 13 and 14.
I was daily keep on calling to myntra from 1 week n they were saying that refund processed from their side n providing the reference numbers to contact bank people, the bank ppl were saying that there is no update about refund and no amount credited in your account, they were saying that nothing can be done with those reference number, contact myntra n follow with them.
I was fed up calling these people, so that i'm raising a complaint against them.

Dear sir/mam...
It's really very ridiculous issue the rewards which are providing by your side are totally useless. We live in small city so there is not any mall or showroom to cash all them. The last was ₹600 off on myntra... When i start to this the msg from mynta i got this can be fruitful i[censored]r shopping more than 2500... What rubbish... All these type rewards are useless for me... Plz mention this...

I tried to place an order from my hdfc bank account. At first the order didn't get placed. Then the order did get placed and amount got deducted from my account balance but when i clicked on orders there is no sign of any order also i checked my messages where i haven't received any message from myntra only my bank's message of amount deducted was present. Then i checked my passbook there also the amount has been deducted. Please either confirm my order or refunf my amount.

I bought 2 items from myntra on 10 dec 2019 on 13 dec i return back 1 item and on 14 dec they proceed refund of 827 rupees for that item but i didn't get any refund. They provide me the reference number to track tha refund by bank but when i contact with bank they are unable to help me i out through this as they didn't receive any refund from myntra. So i want my refund back.

The company credited some insider points to my account without any agreement and now i am refused to return.
As per them, once points are credited no return could be placed. However i received a sub quality product but unable to return it.
I was not given any details o[censored]pdated terms and conditions and no communication was received.
The customer care is not bothered to help

Complaining about the transaction done on december24 via google pay t myntra account but order has not been placed
[protected]
[protected]
These are my upi i'd transaction to mynthra via google pay
It is not showing that the order has been placed in my account also.

And the amount has been deduced 2 times of ₹971
And ₹971
Please solve this issue as fast as possible

I returned and item but they said the order has been declined so i complained about it then they investigated and then processed me the refund but i have still not got my refund has i have paid by upi i should get it instantly they said me to wait for 48hours i contacted them after 96hours i said i have still not received the refund the said your account has been deactivated they still not given my refund i want my refund back in[protected]: ref number
Order number 112735045480207596601
So kindly do my initiate my refund fast

Placed an order on 24th dec on myntra of inr 1428, payment is done through paypal and amount deducted from my bank account but myntra claims that they did not receive even though my transaction details show the transaction was successful. But they are not accepting that amount is transferred and continuously asking me to contact my bank. What is going on. I want my money back.

Hi, i am vaijanath madhewad, a registered and regular visitor to your online shopping website. Your discount offers are great, you're offering such a great discount on the things you have. I added 4 items to my cart and surprisingly they were not stocked on 1 item [roadster men grey & black regular fit checked casual shirt (I want xxl (44) size) ]. Please make sure restocked, please work on this or you will lose your customers.
This is my dream shirt and i fell in love with myntra]

I had ordered van heusen ballerinas order id[protected]-1237201. I recieved the parcel but it was one size larger than expected so i had put on exchange. But when the delivery boy rajeev came up to take back the product he started putting on unnecessary allegations and is not willing to take back the product and give us the other one. He behaved in very inappropriate manner. He was very rude to us. Kindly take the action against him and please exchange the product or refund my money otherwise i will drag this issue against myntra to consumer court.

I bought a boat blue-tooth earphones on sail and when i received the product i found out that the sound quality is really bad, also the blue-tooth was not working properly. When i tried to return/exchange it on the next day the executive said that these products are non-returnable and they can't help me in any way. Also she made the statement the the product of myntra are 100% genuine and original. Indirectly she was saying that i am lying to them about the quality just to get it return or exchange. They gave me bad product also made me a liar and did not listen to me at all. I wasted my thousand rupees on an earphone which is not even worth of 100 rs. Highly disappointed. Please do not buy electronics from myntra. Instead buy it from amazon or flipkart.

Hi i placed and order with myntra on 23 dec, the amount got debited from my account with i made through google pay, but the order is not placed, i am trying to reach myntra customer care number but it is saying wrong number. I have sent a mail to them and they have not yet reached me back on the issue.
Can i expect an immediate action on this from myntra and also help me with the customer care contact number so that i can have a word with them and understand where my money has gone.

Kindly take this as an urgent request and resolve asap.

Thanks,
Soni

I placed an order for a nike unisex blue synthetic mid-top football shoes order number[protected]-4470301. To my utter shock and disbelief, when i opened the package i didn't find the shoes i ordered, what i found was a different shoes of lower model. On a close inspection, i found that the box was not of nike and it was wrapped in a normal brown box package with the label of the original product i was supposed to receive. Such a classy fraudster move by myntra!
Kindly refund the amount or else deliver the correct products which were ordered.

Return no. -[protected]
Order no.[protected]-5329901
Had ordered a aeropostale bomber on 19th december from myntra. It arrived early (23rd december). I tried the jacket out but due to fitting issues i decided to return it as it was too large. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pick up was on the same day but the pick up agent came around 1.30 pm and i was in office at that time. So i gave him to his location at chandra lok square indore at around 3.30 pm. The picking agent checked the tags and condition in front of me only and he said everything is ok. After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check". This is very unprofessional if pickup agent checked everything and gave me assurity the everything is ok then how could they say that quality check failed. Kindly help me to get my money refunded as soon as possible...

I have ordered product on myntra on saturday around 10:30 pm but my amount from my account was debited and ordered was not placed. Next time was placing the same product for cash on delivery at that time my ordered got placed. But in on sunday i got a mail that my account was suspended and today that is 23th december 2019 monday i got a mail that myntra will not able to retain my account. So for that i spoke to myntra customer care the guy name ram gawande he told me that we will not able to give you amount back to your account. So i am requesting you to please raise a complaint against myntra and ram gawande and take strict action against it. I am sharing my statement that tell me that amount was debited and i still not got any refund yet.