Claimed

Myntra.com Complaints & Reviews

1
Last updated Apr 13, 2024
Complaints 9792
Resolved
805
Unresolved
8987
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Myntra.com
Customer Service Contacts

Myntra.com Phone Numbers

Phone
+91 80 4354 1999
1208
958

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 259

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashish Parasar
from Sagar, Madhya Pradesh
Report
Copy

I have ordered 2 jacket but received only 1 order

Address:Janakpur ward no 3 buxwaha chhatarpur mp 471318, 471318
Website:Myntra.com

I have orderd from myntra 2 winter jacket from wrogn brand one is brown and color other one is navy blue and my order number is[protected]-1135303 and price is 5060.16 rupee today delevered my product and when i open inside only one product both product have a same dispatch number and same tracking id all was same but recived only brown color jacket inside and in a packet was also not have a myntra bar code on inside transperent polythene...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Sorry to say but it was my first bad experience from myntra. I have been a very regular buyer from this online site but today i really felt bad and cheated. I don't know who's mistake it is??? But i have ordered a "wings bluetooth" earphone and i got the same one day before the delivery date mentioned in my case.
The bluetooth which i got today evening was not in a state to use i personally found them in a very bad condition or one...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Niharika Rani
from Kolkata, West Bengal
Report
Copy

refund of my dress is not initiated in my bank account yet

Website:myntra.com

I purchased cottinfab women navy blue solid a-line dress from myntra in september and for some reason i returned it on 27 september. On 30 september refund got initiated but i didn't get any amount in my bank account. After few days they send a mail that refund got failed as bank details was not correct, i again mailed them correct details and called them, customer support replied that they updated account details and i will get acknowledgement...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
Sejal Ladhe
from Mumbai, Maharashtra
Report
Copy

hrx 3/4 active wear

Address:B403, Sarvoday Orchid, Nandivali Road, Behind Sarvoday Park, Dombivli East, Mumbai City, Maharashtra, 421201

I had ordered for hrx 3/4 active wear from myntra (Order no :[protected]-4024003 dt:- 12th oct 19). It was delivered to me on oct14, 2019. When i opened the package, there was no price tag inside it and the string which attached to price tag that is also cut. I immidiatly call the customer care and compaint regarding product recieved with out price tag so kindly raised companint regarding the product received without price tag & cut...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nidhi Bargoti
from Dahod, Gujarat
Report
Copy

less product received in order no 1124774-8193334-5724303

Address:144,sukan green,parpada road ,abu highway, Banaskantha, Gujarat, 385001

Dear sir,
Less product receieve in order no[protected]-5724303.
Receieved only 3 bloomers in the packadge instade of 6 paires. Rest all items of sub order are missing.

Please do the needful and deliver my products.

Screen shot of order is attached.

Regards
Nidhi bargoti
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harmeet Abrol
from Mumbai, Maharashtra
Report
Copy

can't get refund

Address:#3010 sector 46-c chandigarh, Chandigarh, Chandigarh, 160047

I ordered tommy jean the jean is not in good quality i returned the jean with reason looking old then they hold my return and ask me to wait and not gave me refund i am lover of this company but this is really bad i want my refund back bcz in this mein suffer kr rhi huu kyu hold pe dalla jbb apki trf se product aisa tha glt product customer ko de ke unko suffer krwana glt hai...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Heather Martin
from Mumbai, Maharashtra
Report
Copy

product showing delivered with signature but I have not received it

Address:Bangalore, Mumbai City, Maharashtra
Website:www.myntra.com

I placed a order on myntra and it is showing delivered with some signature. Please its a request to all people to not pay any money in advance to myntra as its fraud case. Payment is deducted, status shows delivered without any delivery to original customer. Company policy is to complain within 5 days but if youll are so concerned about your customers then you should investigate when a genuine customer makes a complaint. This was my first...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
samkir yadav
from Mumbai, Maharashtra
Report
Copy

not accepting return request@ myntra cheater

Address:110019

This is regarding my order no[protected]-1121112
Roadster men khaki regular fit chinos
And united colors of benetton blue regular casual shirt...
On 23 of oct i tried to return due to fitting issues... But unable to return the products, a error massage was showing - ' we are sorry something unexpected happened'. Same msg was showing again nd again. Now i am unable to return bc there is no return option.
After...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kavi1986
from Madurai, Tamil Nadu
Report
Copy

product return/flipkart pay later/fraudulent

I had purchased 2 products from myntra on flipkart paylater scheme placed return immediately as the product was not as required its been 18 days now noone came to pickup the products several cals were made to customer care but no resolution they want me to pay the pay later amt as the due date is 10 nov n then they will see n act but i disagree on this as i placed the return request 18 days back is noone turned up its not my fault n secondly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anura Jain
from Delhi, Delhi
Report
Copy

returned to origin without it reaching me

Address:New Delhi, Delhi

I ordered 8 things from myntra, prepaid via credit card. 4 of those products the very next day on my app started showing the status, 'returned to origin'. I got an email that it was due to an internal error. But when i looked up online this rto meant due to non avaialability of the buyer. I wasnt contacted and the parcel did not even reach my place and yet it was returned. This is disappointing, myntra is a huge platform, we order so much...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naznis
from Mumbai, Maharashtra
Report
Copy

ordered adidas and received with adidas tag and bar code

Address:Banglore, Thane, Maharashtra, 401105

Requested for an Adidas bag for 4k and was send an other bag worth 1k...on complaining a refund was initiated without even contacting me while I was told I will get a call bck within 24hrs.

Really ashamed of being a Myntra Icon and being cheated like this by you all.

Being fraudulent and then straight denial for exchange was added misery to my concern.
I called to complaint and no one was ready to speak...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AkshayYadavAgainstMyntra
from Delhi, Delhi
Report
Copy

my order was cancelled automatically but money was deducted from my account.

Address:3rd Floor, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore – 560068, Karnataka, India., 560068
Website:myntra.com

On 6 nov, 2019 i was ordering an item from myntra.com which was automatically cancelled but money was debited from my account and the money was not refunded back to me. I was paying using my debit card. I think my money is with the myntra payment merchant. Transaction number is - s13579573
Bank name - dbs
Please help me. Amount was 2859.95.
Myntra this is a very bad service to your customers you can't steal someone's...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
purnima24587725
from Delhi, Delhi
Report
Copy

partial order received - now not returning/refunding money

Address:Phase 3B1, Sector 68, KumbrA, 160067

I ordered a pack of 2 h&m jogger pants from myntra mobile app where it was mentioned about 30 day return policy. The order was not complete, one pant was missing from the pack.
I have filed a return, the myntra delivery boy refused to take it back as the order was complete.
On calling customer care, the representative said now the order cannot be returned as i have missed 48 hours window as i didnt know about this and it was...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Hyderabad, Andhra Pradesh, 500084

I have ordered a Blackberry Black Jeans, which his showing on the website as delivered to me on Nov 3rd, 2019, but I have never received the product. The provided contact number of the customer care, is not working and there is no other way to reach out to them. It's shocking to see the Company like Myntra, who sells its product on such large scale and countrywide, can t afford a valid customer care channel or they just don't care to valid...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aftab Quadri
from Mumbai, Maharashtra
Nov 22, 2021
This thread was updated on Nov 22, 2021
Report
Copy

warranty claim

Address:Meja Road, Allahabad, Uttar Pradesh, 212303
Website:Myntra

I had purchased a del mondo shoes online on myntra costing 2526. The sole of the shoe is wearing out gradually. I want to claim the warranty as the product was received by me on 12th july. I mailed the condition and details of the shoe to the shoe brand and they responded to claim the warranty directly to the purchasing site. Please expedite the issue...
Helpful
14 other people found this review helpful
14 found this helpful
5 Comments
Report
Copy
A
Arpita Kunar
from Hyderabad, Telangana
Report
Copy

undelivered product- mantra - 1122134-1412649-2933903

Address:SS Pavillion, Shilpa park, kondapur, Renault Showroom Lane, Hyderabad, Andhra Pradesh, 500084

I placed an order on 5th October which was supposed to deliver on 10th oct. But from 10th October everyday started getting message as could not deliver the product whereas no delivery boy contacted me.After 4-5 days got call from mantra delivery team to accept as delivered and they will processed my refund as it was misplaced. As I disagreed for that and escalated the issue to customer care. To customercare executive confirmed that the item...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raj_gold
from Bengaluru, Karnataka
Report
Copy

not picking up the return product

I ordered a stylo bug girls blue & white printed a-line dress from myntra.com on oct 13 -2019 and i received it on oct 19-2019. But as the size of the dress is too small i requested for return on oct-19-2019and it is accepted by myntra on the same day. On oct 24-2019 i got a mail from myntra saying pickup failed. I raised complaint in myntra regarding this and waited till nov-1 but item has not been picked up. I again raised return request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sneshah
from Ahmedabad, Gujarat
Report
Copy

refund not provided

Address:Mumbai City, Maharashtra, 400053

My complaint is against myntra. I had purchased a product ceriz beige loafers on 24th october 2019. I received the product on 29th october and since it was a small size i placed a return request on the same day. On 30th october at around 1.30-1.45 the pick up guy (Name unknown) his contact no ([protected]) picked up the product and i received an email with the return no: [protected] (Photo attached). I haven’t received my refund yet as myntra...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jigar Ughreja
from Mumbai, Maharashtra
Report
Copy

return request declining

Address:58 Tirth Villa, kanjari road halol, Panchmahal, Gujarat, 389350

Hello sir/ maam, i purchased 6 item from myntra from that i want return 3 item because i had fitting issue i had created returns request but it was declined then i talked to myntra customer care person they filed a complaint against my declined request and created return request again then agian it was declined. Now this is the 10 th time your myntra customer person creating my return request not giving any reason why it is declining and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaiswaladi
from Hyderabad, Telangana
Report
Copy

issue with return

Hi team,
This is regarding order no:[protected]-1055801 jompers blue kurta and pajama. I have placed order on 22nd october and received the product on 25th october '19. But i have received only 1 thing i. E. Jompers kurta and not pajama. I have paid online for both the things. I have used the kurta, that is why i have asked the team to send me pajama because i do not want to return the used kurta. After many follow up, team is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy