Myntra.com Complaints & Reviews

I cancelled an order in myntra.com, i was supposed to get refund of rs1333/-
My order id is[protected]-7273501
The refund amount got credited into my account and immediately got reversed into myntra's account with the same reference id.. But myntra team is saying that we successfully credited.
I contacted the bank and they said that the amount got credited into myntra's account.
No proper investigation by the myntra team that they received the amount or not.
I have the bank statement and messages with me

Dear sir

Kindly note the below-mentioned item[protected]-1428101
Yash gallery women green yoke design a-line kurta) not received yet. Please do needful to get my order asap

Order details

Order no.:[protected]-1428101
Yash gallery women green yoke design a-line kurta
Size: s
Qty: 1

Price ₹ 3999.00
Discount ₹ 3200.00
Total ₹ 799.00
Sold by: proleague

Delivery address
Flyhind tours and travels opp rt office, aditya tower, caltexkannurkerala - 670002
Talap (Kannur),
Kannur,
Kl 670002

Billing details
Package value ₹ 799.00
Shipping charge free
Total ₹ 799.00
Mode of payment online

I want to complain about the pathetic service which you provide... I had collected insider points by mistake and now m unable to return the product even though the quality is pathetic... Human error may happen and u have made it such that by scrolling only it gets collected and once it gets collected the customer gets trapped because we can't return after that... The company is at benefit... Just wanna make money by fooling customer... I guess customer satisfaction is not important for the company... Worst service and i will never use myntra from now and will not suggest anyone to use it...#hate myntra...

Hello,

I am a frequent customer of myntra and i have bought many many products.in last 10 days some sale was going on and i ordered many items. Unfortunately my order didnt get placed and amount get deducted. I have several times raised complaints but u only 3441 rs refunded. Now pending amount to refund me for one u and f printed top is 363 rs.
And even i want to return dressberry sling bag having order id[protected]-4552101.

Yesterday my myntra account was blocked for reason best known to the myntra team. And i received products worth 519 rs which is not as per my expectation and i have to return it. But i am helpless since i am not able to access my account as its locked.
Plz help me in unlocking my account.

My myntra account is locked by the myntra so i am not able to log in. I am calling again & again to myntra customer care but customer executive not giving any reason why they have locked my account. They are saying we cannot provide exact reason and neither can we unlock the account. Myntra is making its customers fool. Myntra is making profit and running company in such pathetic ways. This is sheer cheating on their part when the product is within the return policy and i have myntra credits available how can they do this? I will drag this entire thing on social media and show how they cheat people.

Arriving early:

Hi sumit, our style delivery agent ([protected]) will bring you your bag of joy with 1 dressberry sweatshirts today. Use pin [protected] if prompted. Also, payments are now easy; you can use phonepe/upi for payment at doorstep.

Packet not delivered due to rudely behavior by agent. He asked me to come down and collect the package and i told him that my leg has fractured and unable to come down and agent did not come to delivered the package, this type of pathetic service we never expect from myntra.

Regards,
Sumit mishra
[protected]

Hey i have ordered a hoodie between 11 -14 when the delivery boy comes he gave my order and go away when i open the packet i see a jeans but i ordered a hoodie i place a return order and when the delivery boy comes again for return they say we have to return from a hoodie u ordered before but i say i got a wrong product (Jeans) they say we have no order of taking this then they put on hold and after it's cancelled then 2nd time i place order this item for refund and when the delivery boy comes they also said we can not take this jeans on myntra customer care number i can not speak person to person and myntra does accept any gmail's right now i want my cash back.

I have bought a jacket from myntra on 22nd of december and that item was delivered on 30th of december 2019. When i checked i found that the product was damaged. After that i have called to customer care and asked them to replace the product as soon as possible as it was damaged.

They told me it will take 3 days to share the update with you regarding the damaged product. After that we will initiate our process. I am really disappointed by the services of myntra.

Not happy with the customer service and myntra policy.

Regards,
Balender yadav

On 19th december, i ordered a mast & harbour olive bomber jacket and it was delivered on 23rd dec but there was a size issue so i immediately after just checking it for 1 minute packed in the same myntra bag with all tags intact. And on 24th dec. It was picked up and on 30th dec it was delivered to myntra but today on 31st dec i got an email from myntra saying the product has failed our quality check. I mean what is this. This is not the kind of service i will want from a e-commerce giant like myntra.

Return number: [protected]
Reason: quality check failed

Order no.[protected] 6723003
Product name - unisex black wireless headphone
Product delivered on 29th dec.

I want to return this product because of bad quality. Your product not opened by me, as you will found same packaging of your box.

After ordered your product and when the same was delivered to me. I checked at myntra that this is not returnable product. Meanwhile i checked voice quality from the nearby shop of same earphone which is too much poor.
I was your old customer and never request you for any such return request. I always believe on your all brands but this brand is very bad and no return policy also which impacts bad customer experience.
Requesting you to take this product return.

I had purchased two items from myntra on 05 Dec 2019 out of which one item is returned by me.
ORDER NO:[protected]-4546903

And for this returned product I should have receive the return refund of Rs. 999 respectively but till date 30.12.19 myntra has not refunded me the above amount. Myntra has only provided me bank reference number which is 30005193399342240000250 but I have confirmed from my bank that they have also not received any amount on behalf of me. I have contacted myntra for several times through mail and over phone but they keep saying it's processed from our end.

I am not getting any positive response from Myntra.

Hence requesting you please look into the matter and help me out.

My order no :[protected]-3048603

I had ordered a pair of Roadster coffee brown sneakers along with Navy Blue color of the same company..
It was a prepaid order for which i repent for not setting the payment option to COD
Navy Blue color sneakers were delivered on 16th of December, 2019.
The Coffee Brown sneakers was supposed to arrive along with the other pair...But it was missing
I, immediately called up the customer service and illustrated this issue..
Now speaking about customer care executives, they're one of the pathetic, miserable executives I've ever spoken to, on phone.. They're such mean and evil creatures.
At first, they'd tell me to wait for 2 min to check some information related to this issue and they'd ask me to stay on hold for 2 min and then they would turn their back and blatantly cut the call, which is atrocious..
The executive they've hired, are so unresponsive and are not even trained to speak properly..
From the past 10 days, i have called them for more than 15 times to get the update regarding my refund.. And everytime, i was asked to wait patiently for 24hrs..
But even after waiting for 11 days, the refund is not yet reflected in my account..
I trust this delay is just an oversight, but i need the refund immediately
I'm looking forward to launch a consumer complaint against Myntra for not resolving this particular issues

Hi my order number has been cancelled by delivery person.
Once the delivery person call from society gate but not delivered on mention flat address in registered which is mention
Order number is:
[protected]-0058601
Note this order does not cancel by me
Seems not good service by delivery person,
Going to to launch complaint in consumer court for arrogance & order cancel by delivery person only.

Please consider this as preliminary notice of intimation.

I have done so much compulsion and my account has been locked, i have got the wrong parcel from you, got the different brand and blocked my account and the delivery agent comes to me behaving inappropriately. That no action was taken only after that, did i make a mistake by shopping, i have done so many matches, yet you have not taken any action while my friend russell is already approved, yet does not take delivery agents, cancels out the baro, reacts furiously, gets him fired as soon as possible

Order id 112881993669350090503
Order id 112881993669350090503

Myntra refuse to return or exchange product after mistakenly collect myntra insider point.
Even they don't show any return policies when clicking on myntra insider point.
There is no exchange or return is there
The product size is not fit to me, its look too bigger in size.
If you don't accept return but atleast exchange the size.

Hi i have returned the products worth more than 22000 and the pickup agent have coollected them after checking all the products. It's been more than 3 days now i have been following up. Everytime i call myntra customer care, i get reply that they have taken down my complaint and are working towards it. Yet i havent received my refund.. Need help!!!

Product got delivered on 26th december. However mistakenly insider points got collected. When contacted customer support they were not willing to help on this as they stated that they cannot help and can do anything from our end with the wrong sized product. Neither refund was initiated nor exchange of the product was triggered over the app. Need this concern sorted out. If proper concern is not taken need a escalation of the same.

I have placed order amazfit watch but they delivered me cheap jewelry.

I complained about the issue to customer care
Three times.

They sent me a. Mail we have resolved u r issue by declining claim as we sent write product.

I put a word to them again i received a wrong product please recheck the things.

They came up with same answer.

They can't help out on the issue further.

Sir i paid for a. Watch worth 10k
Order number[protected]-9463001
Online.

I paid through credit card.

What should i do.

I have received a wrong product which has another order no with another buyer's name on the tax invoice page which was inside the package ..but on the outside package buyer's name was mine .. totally different product i recieved today.. i have ordered globus white front open shrug (women) but I got a red bathrobe large size with another order no.. pls return the product and place refund asap

I placed an order on 22nd december 2019 of rs 1307 (Order i'd number[protected]-1860101). Out of the total 4 products ordered 3 were cancelled, the total of which is rs 1082 and i received the return of only product of rs 244. The payment was done through google pay. Even after calling the customer care so many times i didn't receive the refund. I was asked to wait for 3 days for the amount to reflect in my account but i have not received the amount till date.
Kindly look into the matter.

Can not exchange product after redeeming insider points

I got few jackets and tops delivered today. The clothes I received are of poor quality and most them doesn't have proper fit. However, I mistakenly claimed my insider points and now i am unable to exchange/return them. I called the myntra customer care as well but they are unable to undo the changes made by me from backend. There should be some sort of functionality to undo the changes made by the end user.

I do not want my insider points, just want my replacement. If required you can take all of my insider points.

My order id reference no is[protected]-0600001