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Myntra.com Complaints & Reviews

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Last updated Apr 3, 2024
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Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 261

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S
shabrin sheik
from Chennai, Tamil Nadu
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gift card issue

I had received a woohoo gift card from one of my friend to make the shopping in myntra, recently i see that the gift card has been used by some other fraud user account and neither myntra or woohoo customer care people are giving the proper response, instead blaming either of the company for this issue.

When enquired for checking the user account who has used the pin for fraud transactions they are giving the false statement...
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A
AMITJAIN99
from Gurgaon, Haryana
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refund not processed for over a month

Address:384-A/2, STREET NO 16 EAST AZAD NAGAR, 110051

Hi, i have placed an order on 28th september for 4 jeans.
Out of which 2 jeans are of exact same price i. E. 1292.48 each.
I have cancelled 1 product before it was shipped, so the amount for the same was credited back to my account on the same day, u. E. 28 sep.

But for the other one, i have received the product and then requested for return as the fit was not good for me.
Return was done on 30 sep and...
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K
Kalyani Samaiya
from Pune, Maharashtra
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didn't receive the refund

Address:411021

I placed an order on myntra on 1st of october which was delivered around 4th october 2019
The size that i ordered was too large so i decided to return the order. My order was picked up on friday afterwards the refund was processed and amount is 796.95 on 12th october 2019. Then through a mail they said my bank info is incorrect so i shared my bank details but till date 31st october i haven't received my payment. I wrote down so many...
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S
Samihi
from Mumbai, Maharashtra
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not processing my refund

Website:www.myntra.com

Order no.:- 112209128826059732601
Product name:- Lavie Teal solid shoulder bag
Ref. No. :-[protected]
The order has been picked up on12oct 2019 by xpressbees delivery partner. But still the refund has not been processed. Even customer care executive and senior supervisor are not helping in this case. I have already shared receipt with them. But then also they are not resolving my issue. They continuously ask...
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B
Banty2019
from Mumbai, Maharashtra
Aug 2, 2021
This thread was updated on Aug 2, 2021
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my return request cancelled automatically five times

Address:Nandankanan, 754005

The product i received it was not good as quality, so i request to return the product . First time it automatically got canceled so again i request for return that also canceled automatically, so i called customer care executive of myntra and told them about this issue they said it might be some technical fault so i believed them but
Five times my return request automatically cancelled without no reason, When i contact customer care...
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J
jugnu laddha
from Kota, Rajasthan
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late delivery

Dear sir / madam,

I am writing to you to raise an issue about: bagpack

The issue that i have experienced was: sir, my product was to be delivered on 22nd october but due to some delay they told me that it will be delivered on 28thoct but it has not been delivered yet. Today's date -30th oct.

It occurred on: 28/10/2019

I want u to change the address to house no-39992/42, 10th cross,...
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H
Hardik Darad
from Ahmedabad, Gujarat
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non delivery of items (2 put 4 missing)

Address:Bangalore, Karnataka

Dear myntra,
I have ordered two sarara dress and two track pants on 22nd october. It was received on 26th october when we were out of town for vacation by our mother. Yesterday night we came back thats is 29/10/2019. On opening the parcel only two saraa dress are found but two track pats are absent. The size of the cover itself shows that it cant accomodate four items. What i feel is that two tracks were missed at packing time. br...
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A
Abhishek Sayankar
from Delhi, Delhi
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wrong product

Address:Pune, Maharashtra

Order no.112302969437625726903
Product 1:ziyaa kurta
Product 2:maniac t-shirt
I have received wrong and damaged product. I have put the return request on 23rd oct and myntra promised me they will pick up on 24the but no one came. Estimated date was given 28th after multiple follow ups. When i called them today, they are now saying wait till 5th nov. This is really frustrating. All their customer representative keep giving...
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P
Poonam Banra
from Mumbai, Maharashtra
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regarding order no.1121831-2676053-0688801

Address:STATE BANK OF INDIA, DIGWADIH BRANCH PO-JEALGORA, Dhanbad, Jharkhand, 828110

My order is not delivered to me instead returned to origin. The delivery service company ecom xpress didnt even tried to contact me to confirm my add. Infact other product which i ordered on same day and time delivered to me without any problem.

Also i am not able to contact myntra customer care as its no. is not displayed but they provide their postal address like old fashion way. I simply get sorry for incovinience msg from...
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T
Tanuja Bhardwaj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money was deducted from my bank account but order was not placed in myntra shopping site.

Website:Myntra

I ordered Puma navy blue cappela IDP slip-on Sneakers worth rupees 2309 on 29 october 2019 from Myntra. I prepaid using Punjab National Bank ATM and net amount of rupees 2530 was deducted from my Punjab National Bank account. I got confirmation for the deduction of money from my bank but the order was not placed. Please help me recover my money. This is cheating from myntra. Since i got no message from myntra if they have cancelled the order...
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R
Ramnivaas Miittal
from Delhi, Delhi
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order no: 1123273-2064240-3413801

Address:H NO 01122 TOWER NO 1 ATS ADVANTAGE, AHINSA KHAND 1 PLOT NO 17, INDIRAPURAM, Ghaziabad, Uttar Pradesh, 201014

Dear mr. Myntra,
Refer the details of the product below: i received a damaged product and tried to get a new one through your customer care. I have spent not less than 10 hours with your customer care for such a small issue but nothing has come out of the discussion. I am totally frustrated with myntra and stopping all purchases from myntra in future.

Placed on: 18 oct 2019
Order no:[protected]-3413801br...
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S
SurajJangid
from Kota, Rajasthan
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product not delivered and pressure to cancel the order

Address:Room 303, Taylor Hall, NITIE Campus, Mumbai City, Maharashtra, 400087

Order number[protected]-6321803
Product - roadsters men black grey sneakers
Latest order delivery date was supposed to be 22. Today is 29th yet myntra is doing same thing.
I haven't received a single call from your delivery executive for this particular product. Yet you are informing me that i have refused to collect the order.
This has been done for 5 times.
Myntra's behavior is very wrong this time....
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A
Abhishek Sayankar
from Delhi, Delhi
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incorrect damaged product received myntra not helping

Address:Pune, Maharashtra

Order no.112302969437625726903
Product 1:ziyaa kurta
Product 2:maniac t-shirt
I have received wrong and damaged product. I have put the return request on 23rd oct and myntra promised me they will pick up on 24the but no one came. Estimated date was given 28th after multiple follow ups. When i called them today, they are now saying wait till 5th nov. This is really frustrating. All their customer representative keep giving...
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P
Pratiksha Jha
from Mumbai, Maharashtra
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want delivery earlier because of some urgency

Address:Kolkata, West Bengal

Respected sir/ma'am
My order no.[protected]-2531001 are expected to be delivered by 01 nov 2019, but because o[censored]rgent work i am leaving somewhere else and at that time there will be nobody to receive the package.
So it is humble request to please deliver my package by 29 october 2019.
As per the information it is in my nearby hub, so please deliver it by morning on 29 oct 2019....
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A
arjoma
from Mumbai, Maharashtra
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delayed of receiving order and not proper information

I have ordered ants women black solid ruffled top on 17th october and it's delivery date was given on 28th october. First of all it's not delivered on time but the actual problem is i can't even track it. There is no such detailed information about when it shipped, exact time of delivery, number of delivery person. It's urgent. I need this before 30th october. Please resolve the issue as soon as possible. This was not expected from this kind...
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A
Asadul Fakir
from Pandua, West Bengal
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refund my amount

Address:SARISHA, 743368

The date on 28.10.2019, my account is debited of rs - 1840.07 through the reference id is - SBIPG[protected] . So, i ask you why you are debited my account and who allow to debited . It is a criminal activities . If you are not refund this amount to my account as soon as possible otherwise i shall take the legal action .
Thanking you,
Asadul Fakir ( [protected] )...
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M
Mic1105
from Mumbai, Maharashtra
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order complete, money deducted but not showing on my account

I ordered a mango puffer jacket worth 5590 inr and 5013 inr after discount on 27th oct 2019 using my union bank of india credit card. The order was successful and showed complete. Even the order number was generated order no:[protected]-5667501. The amount of 5013 inr also got deducted from my credit card account. But myntra has not sent any confirmation email. When i checked back, it was also not showing up on my myntra account. And...
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A
from Delhi, Delhi
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invalid gift card

Address:110033

I have been gifted a gift card from my cousin worth 2000/-
Even after waiting si many days
And putting correct details it's still showing invalid.
I spoke to customer care aldo..they said to speak to the sender who gifted me this but she also can't do anything..she sent same card again and it's showing incorrect again.
How can that be possible.
This is merely Making people fool....
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B
Bobby9
from Mumbai, Maharashtra
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I received wrong product

I have placed an order of buying Tshirt on 30/09/2019 and I received wrong product that is totally different from the original product (as per the image shown in website ). Because of this, I have requested exchange of it. When the delivery boy come to exchange, he asked me to give original product, which I didn't receive.I said that I have received wrong product, that is why, I requested for exchange. He didn't take the wrong product because...
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Address:462023

Myntra order no.:[protected]-9788103

Issue: return request declined for an unused/undamaged adidas sports shoe. The reason cited was a failed quality check. But i haven't worn the shoes simply because there are fitment issues and it's impossible for me to walk wearing them. The tags are intact.

Action taken by me:
1) tried returning the shoes for a refund. So as to buy some other pair of shoes with...
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