Myntra.com Complaints & Reviews

Dear sir,
Less product receieve in order no[protected]-5724303.
Receieved only 3 bloomers in the packadge instade of 6 paires. Rest all items of sub order are missing.

Please do the needful and deliver my products.

Screen shot of order is attached.

Regards
Nidhi bargoti
[protected]

I ordered tommy jean the jean is not in good quality i returned the jean with reason looking old then they hold my return and ask me to wait and not gave me refund i am lover of this company but this is really bad i want my refund back bcz in this mein suffer kr rhi huu kyu hold pe dalla jbb apki trf se product aisa tha glt product customer ko de ke unko suffer krwana glt hai

I placed a order on myntra and it is showing delivered with some signature. Please its a request to all people to not pay any money in advance to myntra as its fraud case. Payment is deducted, status shows delivered without any delivery to original customer. Company policy is to complain within 5 days but if youll are so concerned about your customers then you should investigate when a genuine customer makes a complaint. This was my first and last horrible experience with myntra

This is regarding my order no[protected]-1121112
Roadster men khaki regular fit chinos
And united colors of benetton blue regular casual shirt...
On 23 of oct i tried to return due to fitting issues... But unable to return the products, a error massage was showing - ' we are sorry something unexpected happened'. Same msg was showing again nd again. Now i am unable to return bc there is no return option.
After 2 days, i called cx care he said you cant return it due to return period has been expired.
Jst bc of your technical prob, i did not return on time.
Why should i suffer for no fault of mine!!!

I had purchased 2 products from myntra on flipkart paylater scheme placed return immediately as the product was not as required its been 18 days now noone came to pickup the products several cals were made to customer care but no resolution they want me to pay the pay later amt as the due date is 10 nov n then they will see n act but i disagree on this as i placed the return request 18 days back is noone turned up its not my fault n secondly yesterday i get msg the request is rejected then i cal again they say will place the request again did that got msg today morng person will come to pickup today n after 2 hrs i get msg unable to pickup cust requested reschedule so fraud business these myntra n their courier partners are doing im so frustrated i have clearly mentioned them i will not pay the due amt of flipkart pay later i dt want my money to stuck nobody turns up n then i have to run behind for my refund. Now its their cal if they want the product they can act accordingly wenever they want to not my concern nor fault but i will not pay any single penny which im not keeping n did my job well in advance after all this im not a fool to trust them n do this mistake i dt care u put late payment charge or anything else its myntra mistake let them take a cal now im so iritated that will never shop here n advice everybody be very cautious wid them i had heard they are fraudulent frm my close ones now experiencing the same shame on y myntra no business etiquette

I ordered 8 things from myntra, prepaid via credit card. 4 of those products the very next day on my app started showing the status, 'returned to origin'. I got an email that it was due to an internal error. But when i looked up online this rto meant due to non avaialability of the buyer. I wasnt contacted and the parcel did not even reach my place and yet it was returned. This is disappointing, myntra is a huge platform, we order so much from them. But such a callous attitude is not a good sign. Apart from an email i wasnt even contacted by the seller, for further explaination. When you order, pay and wait for a parcel but it doesnt turn up and the company doesnt even bother to explain, its really pathetic.

Requested for an Adidas bag for 4k and was send an other bag worth 1k...on complaining a refund was initiated without even contacting me while I was told I will get a call bck within 24hrs.

Really ashamed of being a Myntra Icon and being cheated like this by you all.

Being fraudulent and then straight denial for exchange was added misery to my concern.
I called to complaint and no one was ready to speak to me. I was on call for 35 mins and the associate was not asking me to hang up quite frequently.

I never expected this from Myntra. Having a set image in the market and then declining the quality of product and services will not lead for a great success In the long run.

As an esteemed Myntra Icon customer like you all mention I am sure I am entitled for a compensation for the hassle I had to face because of Myntra. Wasting my time calling again and again and getting no resolution at all.

I need a quite good reply for the same.

Hope this email doesn't go in vain.

On 6 nov, 2019 i was ordering an item from myntra.com which was automatically cancelled but money was debited from my account and the money was not refunded back to me. I was paying using my debit card. I think my money is with the myntra payment merchant. Transaction number is - s13579573
Bank name - dbs
Please help me. Amount was 2859.95.
Myntra this is a very bad service to your customers you can't steal someone's money. Help me out asap.

I ordered a pack of 2 h&m jogger pants from myntra mobile app where it was mentioned about 30 day return policy. The order was not complete, one pant was missing from the pack.
I have filed a return, the myntra delivery boy refused to take it back as the order was complete.
On calling customer care, the representative said now the order cannot be returned as i have missed 48 hours window as i didnt know about this and it was not even mentioned also.

I have spend the money also, and the order is of no use for me as i had send it as a gift to someone.
When myntra cant match the standards of international brands, why it is collaborating with such big names and ruining their reputation also.

I have ordered a Blackberry Black Jeans, which his showing on the website as delivered to me on Nov 3rd, 2019, but I have never received the product. The provided contact number of the customer care, is not working and there is no other way to reach out to them. It's shocking to see the Company like Myntra, who sells its product on such large scale and countrywide, can t afford a valid customer care channel or they just don't care to valid and working customer care number to remediate customer grievances. It just proves how hollow and fake their propaganda is about valuing the customer's needs and concerns. I have attached the order information and invalid customer care number.

I need the information of the product status and valid, working customer care number which is reachable.

It's a request to please escalate and take quick and strong action, not because am being impacted by this but so that we can save thousands of other consumers from misery.

I had purchased a del mondo shoes online on myntra costing 2526. The sole of the shoe is wearing out gradually. I want to claim the warranty as the product was received by me on 12th july. I mailed the condition and details of the shoe to the shoe brand and they responded to claim the warranty directly to the purchasing site. Please expedite the issue...

I placed an order on 5th October which was supposed to deliver on 10th oct. But from 10th October everyday started getting message as could not deliver the product whereas no delivery boy contacted me.After 4-5 days got call from mantra delivery team to accept as delivered and they will processed my refund as it was misplaced. As I disagreed for that and escalated the issue to customer care. To customercare executive confirmed that the item was delivered not delivered to me, as the signature shared was neither of watchman/roommates/neighbours.
After escalating again keep on getting repeating email from customer support that it was delivered to me despite confirming that it's not.
The whole process took almost a month.
Again few days back I got call to initiate return, saying that the item is actually misplaced as he will return money in person. While initing return I mentioned the same. But every day I checked, the pick up date is showing postponed.

Order no.:[protected]-2933903

I ordered a stylo bug girls blue & white printed a-line dress from myntra.com on oct 13 -2019 and i received it on oct 19-2019. But as the size of the dress is too small i requested for return on oct-19-2019and it is accepted by myntra on the same day. On oct 24-2019 i got a mail from myntra saying pickup failed. I raised complaint in myntra regarding this and waited till nov-1 but item has not been picked up. I again raised return request on nov-1 but till date the item is not picked up. Please take action to return my product and refund the amount asap

My complaint is against myntra. I had purchased a product ceriz beige loafers on 24th october 2019. I received the product on 29th october and since it was a small size i placed a return request on the same day. On 30th october at around 1.30-1.45 the pick up guy (Name unknown) his contact no ([protected]) picked up the product and i received an email with the return no: [protected] (Photo attached). I haven’t received my refund yet as myntra people are saying that the product was not returned whereas i have a proof that the product was picked up. I spoke to the delivery guy too and he said that he updated them that he has picked up the product. I want my
Refund of 996.45 to be initiated.

Hello sir/ maam, i purchased 6 item from myntra from that i want return 3 item because i had fitting issue i had created returns request but it was declined then i talked to myntra customer care person they filed a complaint against my declined request and created return request again then agian it was declined. Now this is the 10 th time your myntra customer person creating my return request not giving any reason why it is declining and no response. I had talked to everyone your myntra supervisor but they are generating return request and as always it is declining within 2 to 3 days and no one is coming to pick the item. Plz atleast provide reason for decline i am very much tired.

Hi team,
This is regarding order no:[protected]-1055801 jompers blue kurta and pajama. I have placed order on 22nd october and received the product on 25th october '19. But i have received only 1 thing i. E. Jompers kurta and not pajama. I have paid online for both the things. I have used the kurta, that is why i have asked the team to send me pajama because i do not want to return the used kurta. After many follow up, team is not ready to listen and they are saying that they will not refund the money for pajama and they will not take used kurta. This is the worst experience with myntra and i had to take legal action against you guys. I am just asking for pajama or else refund my money for pajama. But you guys are not ready to provide any alternative action for this. I have made may follow up and now i am going to logged complaint against myntra in consumer forum.

Hi sir/madam,

I have ordered a crocs of size 10 by mistake. When the package reached home, my parents received it since i was not at home. By the time i reached home they have removed the tag and the outer package.
Since it was one size larger i have requested for an exchange. Yesterday the delivery guy came with the new package. But while the time of verification they demanded for the outer package cover (Myntra cover). My parents was unaware about the neccessity of it. Am currently in a stage where i cant use the crocs and i lost 2400 rs. The thing i have currently is the unused corcs, the box and the bill.
So kindly do something for the return or exchange for my product. Its a request and am from a middle class family. So this 2500 means a lot for me and i cant let it go. Please i will be waiting for a reply as soon as possible.

The customer care is really really bad. they don't help and are only there to not help with any issues. I had ordered some clothes on mytra and they had 30 days returns, which they changed to 15 without notice after the product was bought and customer care refuses to help and wants a screenshot of the 30 days for the product as proof!
Order I'd:[protected]-2409101

I want to file complaint against Myntra as it cancelled my product and have reason of customer unavailable. They neither contacted me on my number nor tried to deliver product. Now they are saying that u were unavailable for delivery. My main question to Myntra is”How can I be available for last 7days”, just accept your mistake and deliver my product as soon as possible.
I ordered the product for very important function and they cancelled me giving useless reasons and when I tried contacted them they told me we can’t do anything now as product is “Returned to origin”.

My order I’d details are mentioned below:
Order ID[protected]-1391303

Order No.:[protected]-9384403
Date of order - 21 September 2019
Delivered/Bought - 28 September 2019
Used it (first and only time) - 13 October 2019
Total value paid through COD (including GST ) - ₹ 1217.76
Sold by Funfash

On its first (and last) use, the fabric body came away from the frame. Apart from the embarrassment and inconvenience I had to experience, I now have a useless bag for which I had paid so much.
I tried to call and talk it out with Myntra but they do not have an effective redress system for me. There is just an automatic call system without any real CCE to guide me through this problem.

My product is useless on its first use within one month of its purchase. I have been a very loyal customer of Myntra and this is the first complaint from my side about them. But since they have no proper system to look into my complaint I am compelled to deal with it this way.

I would like them to kindly take back the item and return my money. I am aware that I have used the product once, but if a product fails to deliver in its first use, I really don't know how to move on when I spent considerable amount of money on it.
It must have been a damaged product or one without appropriate quality testing. It was on discount so could have fairly been a defective product. In any case, nothing solves my problem till I know that value for my hard earned money is met. Hope you will look into it earnestly. Thanking you,

Yours sincerely,
Upasana Bordoloi,
Guwahati, Assam.