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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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Bangalore Urban District
Karnataka
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560068

Myntra.com reviews & complaints page 268

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M
MadhuparnaRoyBhattacharya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

orders not received

Address:Kolkata, West Bengal

Ordered around 6 items, all prepaid.
Delivery date was within 8th october but i haven't received them yet.
The tracker showed that all of them have reached my nearest hub long back.
The customer care department is a complete failure since all the time it indicates that all the delivery executives are busy.
Could not find any other way, hence filing a complaint here. Attached one of the order details for reference....
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Address:560102

I have ordered 2 jeans. I collected the insider points and after trying the jeans it is the bigger size so not able to exchange. Now myntra refuse to exchange the product. I don't want to return the product. They are not exchanging not even telling about refund. This could happen to anyone. I am not even asking for refund. If this is the situation they should give that option to collect insider points after return period is over....
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U
User811
from Mumbai, Maharashtra
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prepaid product not received, myntra showing delivered

I placed an order on 28 september, there were 10 items in the order. On 30th i received 6 out of 10 items and remaining day after. I checked the app on 1st october after returning from office at 7:30 pm and found that sassafaras dress was marked delivered but i had not received that dress. I contacted myntra at that moment but they were not available between 7pm-8am. I contacted them again on 2nd october, almost every hour but they were always...
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L
Lafna
from Paravur, Kerala
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I have not received my package

Address:Lafnas house , vadamukku road , adhigharipadi, maranchery , malappuram dist.kerala, 679581

I ordered two dresses on 30th sep and it was supposed to be delivered on 4th oct instead it got delayed to 9th oct, today is the date i was hoping to get my dresses as it was really an urgent one! I am hella disappointed with the services! Idk what to do now as i need to get it within today or tomorrow! They say it has been out for delivery since 4th oct but i had not received any info from the ecom express courier service too..👎...
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M
Menaka Jain
from Mumbai, Maharashtra
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return product put on hold

Address:416115

The shoes i ordered was with size 6 and same was written on the box but actual shoes (Product) received was of size 4.
When i tried to return the order it was put on hold even after mentioning the issue and same was shown to pick guy.
Tried connecting to the myntra but didn't received any call back even after trying several time.

Product no: lj-15317b...
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M
mahimagajiwala
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from wallet but order not placed

Address:Dhirubhai Ambani Institute of Information and Communication Technology , near reliance chowkady, DAIICT road,, 382007

I have placed order on myntra on 8/10/19 of rupees 3600.45 through wallet. My money got deducted from wallet instantly but order didn't placed on myntra. I have talked to wallet customer care. They said transaction was successful but myntra is keep denying. Wallet customer care gave me the bank transaction id[protected]. But myntra is denying that they didn't receive. Please do the needful....
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A
Akshay Parimal
from Mumbai, Maharashtra
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order not received on time

Address:Pune, Maharashtra

On 2nd of october 2019 i ordered sling bag for my friend as her birthday gift... At time of order delivery datewas 8th october.. So i check order status its in shippinf from last y days pathetic service by myntra... Where amazon giving delivery in one day... Myntra needs more 15 days to deliver product why why ur doing business.. Need to take some strict action against this myntra......
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R
Reeya Rai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the extra charge I had to pay.

Address:H. No-186 Tulsidas nagar, Ranjhi, Jabalpur, Madhya Pradesh, 482005

Today i got my parcel before the expected date. So when i asked the delivery man how much should i pay he said 610 rupees but the total amount of my order was 460. Since he said that i'm only a delivery boy i have nothing to do with the order so i was compelled to give him the money. He also told me that it might be the delivery charge. But when i saw my order details there was no delivery charge mentioned so if they wanted me ti pay the...
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A
Anmol Tandon
from Delhi, Delhi
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need product delivery asap

Address:A-90 Nandram park , uttam nagar New delhi, 110059

Hello team myntra,

Please be informed that i have placed the order for two products, order no : [[protected]-5311201] today
Tracking no: ml[protected]- ordered on 1st october 2019

1. Navy blue playsuit
2. Women yellow & grey printed night suit zi6773fashbyelw

Please deliver this in a day or so, it would be really appreciable. Else, i need to cancel this because i need to go out...
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S
Shravu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order cancelled but refund not credited yet in my account

Address:Plot No 49 Sector II The Vasai Taluka Ind Estate Ltd, Gaurai Pada, 401208

I had ordered from myntra.com on 29 sept 2019, but due to some reason i cancelled my ordered. Since then i'm waiting for refund, i talked to them on phone but they aren't responding. They told me that they have already initiated refund and i need to call state bank of india or to call their customer care. I did visit the bank and called sbi toll free number but they said it's the responsibility of the bank through which they have initiated...
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S
sona I
from Bengaluru, Karnataka
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apparel package

Address:G-701, HRC Ibbani, Jakkur, 560064

Myntra returned back my package to the origin even without approaching me. They are not even refunding my money. There is no option to even call the executives and ask them for a refund.

Very bad experience!

Please deliver the package as soon as possible or refund my amount.

I have provided the order number in the screenshot attached below...
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C
Chopper Ree
from Mumbai, Maharashtra
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product have not been delivered at the time they mentioned.

Address:Ernakulam, Kerala

It is very bad to make a consumer to wait a long, moreover the customer care service is also dealing with it very badly. I will not suggest anyone your e commerce operators. Others are very punctual compared to yours. Even though they got delayed atleast they make us know about that by messages. Your service is very unfair. I asked the person who answered the phone about the agent and i told him that i will go and collect the jacket from...
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I
Imsaki0816
from Patna, Bihar
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pickup rescheduled daily and delivery date extended

I ordered 2 products from myntra on 1.10.19 and it was shipped through ecom express. On tracking the order, i find that the pickup of the order has been rescheduled everyday for the last week. No support from myntra and neither can i query why my product is taking so long to be shipped. This is so frustrating. Order number and tracking screenshot below....
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S
Shubhangini1312
from Delhi, Delhi
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amount got deducted from but order is not placed

Address:New Delhi, Delhi, 110054

I have made a purchase of rs 1722 on 7th october, 2019 from my sbi account. Amount is deducted but i have not received any confirmation mail.
I have emailed myntra support but currently myntra support system is not available. I have also tried approaching their customer care support over there till free no. But they don't have any option to speak to their customer care executive...
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P
Pooja Talukdar
from Guwahati, Assam
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unable to return an item because mistakenly collected the points

Address:Bhetapara, Janata path, house no:06, Opposite Nilachal housing society. Guwahati: 28, Kamrup Metropolitan, Assam, 781028

I want to return an item which i have just received. I am unable to return it now because i have mistakenly collected the points. There was no warning before collecting it. I want to return the product as i have got size issue and couldn't wear it anymore. Myntra should have the facility to return an item even after collecting points or should have the option to uncollect the points. Now i want to return the item. Please cooperate as soon...
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P
Priyanka Bhalekar
from Mumbai, Maharashtra
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after 2 times use hell

Address:Mumbai City, Maharashtra, 400053

Hi,
I used product only two times but the heel got damaged what a worst product where i paid 807 for this i want refund of my order i will not buy anything from myntra i haven't got any support from you guys.

I dont want replacement now i want my refund else i will complaint in customer court.
For your reference please find attached photos of product....
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V
vivek sharma kota
from Mumbai, Maharashtra
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my amount 0 to fake order

Address:Dadabari Kota Rajasthan, Sonbhadra, Uttar Pradesh, 324009

My amount less to my account to fake order
How to possible myntra delivery order to road
How to possible myntra delivered order without send massage to login no
How to possible crack account any one until myntra claim secure app
Customer care tell me complaint cyber cell
But i want to how to address add in my account without any massage or mail in my login mail or no
Myntra delivery on those who...
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A
Abhi9295
from Mumbai, Maharashtra
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order not placed but money got debited, no help from myntra

Address:Pune, Maharashtra

I placed an order on 6th oct 2019 on myntra of inr 4142/- through paypal, amount deducted from my bank account but myntra claims that they did not receive even though my bank. No resolution given by customer support team. They are jst saying there are lo logs in there system regarding this payment. Then where is my money gone?? It is clearly seen in the attached screenshot money has been transferred to myntra. Very pathetic service. Pls look...
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T
Tapasvi Gupta
from Dausa, Rajasthan
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I didn't get refund

Address:WORKING WOMEN HOSTEL, BANASTHALI VIDYAPITH UNIVERSITY, Jaipur, Rajasthan, 304022

Account id: [protected]@gmail.com

A month before i have ordered a skirt from athens and black denim jeans from roadstar. The payment was deducted twice one from flipkart pay later and other one from debit card.
Flipkart pay later is the actual payment of my order, but i didnt got my debit card payment back of rs-1132. I talked thrice to the customer care but the problem is same i. E., no refund. I am attaching the...
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G
Goldy Bhatia
from Delhi, Delhi
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unfair delivery charges

My myntra user email: [protected]@gmail.com

I am writing about disagreement on your policy regarding delivery charges applicable on account using extra return.

I understand myntra's policy that they have made this for the customers giving better service but i would say it is totally unfair with the customer like me who purchase frequently from your website.

Due to some circumstances my replaced/returned...
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