Myntra.com Complaints & Reviews

The product which I got is different from what I ordered.
I ordered wrong jogger jeans worth rs 1799 and they gave me jeans worth rs 1299
Plz help me getting right product.
Also this has happened with 2nd time, it is a serious issue plz address to this issue, this type of fraud are increasing day by day, I hope u will try and get me the correct product

I placed an order on myntra.com for a wrangler men black solid hooded sweatshirt dated 30sept 2019.
I pay using paypal. On 13th of october i got a call from the delivery guy that i will be there in an hour but he didn't showup and i got delivery msg within 30 minutes. I asked my neighbors they don't know anything. I tried to call the courier guy but as of the product was delivered.. I was unable to contact him.
I called myntra customer care services they have raised the complaint but as of now i m not seeing any progress.

I am highly disappointed at how customers have been treated by myntra support system.
So, i live in hostels where guard recieves the orders, make an entry in register maintained specifically for orders and students collect it after checking the register.
So along with couple of other orders, i ordered american eagle outfitters at rs754 which got a delivery on 6 th oct 2019 as on app. However, i never received any message on my phone following some network issue due to which i was not aware about deliveries.
However, seeing entry in register, i would collect it. On collection of all my orders, i found this particular order was missing! On checking the app, the delivery was on 6 th october. I tried clicking on contact us option, but reply was 'our team would reach you out".. But never received any call.
I googled customer care number today following my trouble with exchange of one of previous orders and told my ordeal, and
This is the reply
"we can not register your complaint because you are 5 days late' "
I kept trying to convince. Them that i always kept clicking on that stupid app contact us option which kept showing you would reach me out.
He said he can not do anything.
I am helpless and clueless on whom to approach!

I had ordered a saree, order no,[protected]-9579501on 28 september 2019 i received on 9 th october 2017 when i ordered it it was 7 days return so i am unable to return it back when i complain in myntra help centre yesterday they kept my phone on hold and changed the return days to 2 and told me it is 2 days and your time has expired so you cant return
I have very much disappointed. When it was 7 days return when i placed the order so now you change the day to 2 and say your has expired. This is like you have made me fool
Kindly place my return request
Screenshot attached

Suchita

I ordered a watch on 1st october and that time i was in hyderabad. The delivery date showed 9th october, so i gave the address of my home in kolkata as on 9th i would be in kolkata not in hyderabad. But the order did not come on the 9th. I left for hyderabad on 10th october. After that, i wasn't able to change the address to the hyderabad. Now the item got delivered in kolkata on 13th october and i will go to my home in kolkata after months. I can't wear the watch though it has been delivered.

I have already returned my product rg designer pant on 8 oct. But still i am getting msg to return it. I have contacted the personals working there. But they were unable to find my product. I want my money to be refunded soon as i have returned my product to myntra deliveryman. For the confirmation also he asked about the return and took my product. What would i do now? I want my money back.

I am unable to return my product as i claimed my insider points now your customer executive is saying that i won't be able to return my product as i claimed my insider points i asked your customer executive to deduct those points from my insider points balance and initiate the return for that product as that product doesn't worth the cost as well not as good as shown in pictures.
The product name is lafalla hand bag i bought this bag on 2nd oct 2019 and since following up with your customer executive but no solution is provided yet, so writing this mail to you request you to please look into this issue and provide the solution to it as the product is really not worth the cost.

Regards,

Kanchan talreja

I have seen this product before 2 days and this product value was 2199, but in the sale session this is increasing 3179. So my question is why you are making fool to the public. We all are do very trust on these type of sites but you guys are making fool.
Please describe whats your process or whats your policy.
This type of activity making fool of all of world people and i will share this details to all public and tell them what u are doing on sites.
Ashamed. I am attaching image of previous price details.

Jbl
Unisex blue live 200bt in-ear earphones

Thanks

I created the return request on myntra. I got the message that refund has been initiated. But still it has not come into my account. My bank is asking for sender details which myntra is not providing. Moreover the reference number given by myntra is same when i place the order. I am calling myntra and bank people daily. Myntra customer care is not helping and pushing everything on bank. Bank people are telling get details from merchant site.
.. Kindly help

I have ordered roadster women navy blue solid sweatshirt. Its pick up was done at 2-10-19. I have not given my refund yet. Every consumer executive assures of giving response but there is no response. I have very bad experience of #myntra#. Very poor response regarding payment refund. Plz refund my money. Otherwise i will take legal action against you.#worst online app#myntra# worst response#

Dear sir,
I ordered a shirt on 29th september 2019. It was supposed to deliver on 12 th october but they delivered it on 4 th october. I got a message about successful delivery. They even did not call me when they delivered. Initially, i thought they perhaps deliver to the hostel manager but when went, there was nothing. Now when i called them on 12 th october that i have not got my order they are saying that it is too late to help you of any kind. Please help me out.
Regards
Sanjoy

I have ordered two jeans which are very loose and different shade. Now i want to return my product.. And i requested to return and myntra was showing it will be pick up within a one day but it's been 4 days still no one came to pick.. Next week i m going out of town.. Now tell me how will i return those things if i won't be here.. Also i want my refund back as soon as possible as i m going out of town.. If they don't pick up till then i wont be getting any refund.. Not expected this kind of service from myntra..

My pruducts should be delivered day before yesterday but that delivery team not responding my call and without intimation he cancelled my delivery daily and myntra team also not responding to my complaint they rejecting my call every time i called to that delivery guy. And they kept status as costumer refused... It's not fair at all and i'm fully disappointed dissatisfied with myntra

I bought a shirt from myntra but it was not good and different in color so i requested for return. It is almost 10 days and they did not pick up order until now. They mentioned in their return policy that they pick up the item within 5 to7 days after return request. After 6 days of creating return requests, they sent a message that they will pick up an item but they did not pick up.

I ordered one tommy hilfiger belt for 2270 rs. I received that belt in damaged condition. And when i placed return request mentioning that the belt is damaged. The person denied to pick up the product because on his app the product was not pre approved and he told me to call on customer care. I did that but the customer care people said that they are registering missing product complaint regarding that belt and i have to wait for 3 days... After that i called again and they said that the our executive took wrong complaint. We are again registering it as damaged product and again told me yo wait for 72 hours..
I m a regular customer on myntra and had ordered many products but this time i m really disappointed with the service.. I want my refund as soon as possible.
My return number for product is [protected]

I placed two orders but the orders failed at the payment gate. The money got deducted from my paytm wallet twice but i received no order confirmation. Tried reaching to customer care, wrote an email on myntra resolver and tried reaching paytm but got no revert from anyone. All bills and processing errors are attached in the pdf.

Myntra order id: 112251521617435352801
Paytm wallet tx paytm: [protected]

Myntra order id: 112251400291688252701
Paytm wallet tx id: [protected]

I have ordered twoproducts which was supposed to be delivered by 10th and 12th of oct 2019 respectively. But i haven't received any of those. When i called the myntra support service they asked me to wait till 16thoct and then they will tell me when i am going to get the product delivered to me which is unacceptable.

I hope this reaches to myntra and they work on this asap.

Hello team, i have ordered 5 blazers from myntra. Out of 5 only 4 products were delivered on 6 oct, 2019. I was out of town and wasn't able to check the package. When i came home and saw, there were only 4 products inside it. When i am contacting myntra, they are informing me that they cannot do anything as it's post 48 hours. How one earth any person who is out of town can check the package on the same delivered day! I want myntra to refund my amount as soon as possible. Consumer forum please help me with this.

My order number :[protected]-9033203

What is the use of online purchase when the company doesn't considering warranty period

I have purchased online giordano watch which is in warranty period for 1 year my purchase date 22th june 2019
If it is chargeable then what is the use to buy such a precious watch that too branded online purchase???
I just want to change my watch or replace the inside mechanism. And if it is not possible than please do refund my payment...

My concern : health & happiness pvt lltd seller of giordano watch is not sell original watch & this is first copy & if original watch not damage in only 3 month & request return my payment as soon as possible...

Hi i have ordered a shoes and some promotion was going on with out any info how insider points got claimed i was unaware now am unable to exchange my shoes i need exchange if you want i can pay for that points i don't want to keep that product to myself if you can't help me plz once my orders received close my account i don't want to use myntra anymore.