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Myntra.com Complaints & Reviews

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Last updated Apr 3, 2024
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+91 80 4354 1999
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Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 269

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S
Sonu Kr Sah
from Hosakote, Karnataka
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received a damaged trousers

Address:Bellandur, Bangalore, Karnataka, 812001

I have ordered a trouser (Highlander men olive green trouser) in this sale.
Quality wise the trouser is so good. But there is a defect. On the right leg side there is a hole in it.

Now as a solution myntra is taking the product return & they will refund the only product amount.
They are not returning tax amount, delivery charge.
Even though this is there issue...
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@jyotisahu
from Mumbai, Maharashtra
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my account has been locked

My order id[protected]-9871103
My account mail id - jyoti. [protected]@gmail.com
I couldn't access to my myntra account as my account has been locked from myntra side without any prior notification/ intimation. This is so disappointed. This creates me difficulties, as i couldn't check my product which are on the way and i couldn't access or track them. Kindly re activate so that i access my account and it's good for my future...
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@jyotisahu
from Mumbai, Maharashtra
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my myntra account has been locked

I couldn't access to my myntra account as my account has been locked from myntra side without any prior notification/ intimation. This is so disappointed. This creates me difficulties, as i couldn't check my product which are on the way and i couldn't access or track them. Kindly re activate so that i access my account and it's good for my future purchasing....
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rajeshrajan400
from Neyyattinkara, Kerala
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refund of rs. 1359.68 from myntra - ref. no:- 67830680374

Address:Thiruvananthapuram, Kerala, 695025

Sir,

Im Rajesh R, an account holder in your bank: Pattom branch with A/C no:[protected]. This is to enquire about an amount of Rs.1359.68 which has been initiated by the online site Myntra to my account with bank reference number of the transaction. Ref . number is :- "[protected]" but still the amount is not credited to my account. Please find the below details forwarded by Myntra and request you to help on this as soon as...
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Alisha Punjabi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order number 1120483-3566768-9563803 neither delivered nor refund initiated

Address:1/178 goverdhan Vilas udaipur, Udaipur, Rajasthan, 313002

My fiancé recently ordered a perfume for me which neither got delivered nor the refund has been initiated. It has been such a worst experience and if the refund is not initiated within the next 24 hours i shall file a consumer complaint and post the experience all over social media. The delivery boy has not delivered the product and marked it as delivered his number is +[protected]...
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H
Hemavathy.G
from Mumbai, Maharashtra
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amount got deducted from account but order failed message displayed

Address:Bangalore, 560003

I had ordered products worth rs.1772/-, order failed message was displayed. I received sms of amount got deducted from bank. I checked my bank balance on google pay and could view money deducted. Later i called myntra helpline they are denying any amount received. I took bank mini statement which clearly shows amount deducted. I emailed myntra and attached snap of mini statement and screenshot of sms. I have written 2 emails they respond...
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2
2001Emma
from Delhi, Delhi
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product is showing delivered but I never received it

Address:Dilshad Colony, B-1,SF-1, New Delhi, Delhi, 110095
Website:Myntra.com

Myntra is showing that the item i ordered was deliver on 27/09/2019 but i never received the product. At that time my phone was switched off and no one was at home, so when i disputed the same with myntra they assured me that they will investigate and then get back to me. Next day, a delivery agent comes to my door and confirms if i raised the dispute and informs me that he was the same agent who delivered the product. When i asked him where...
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Wolf TheKing
from Jowai, Meghalaya
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receive defective product, return product quality check failed.

Address:Tpep Pale Jowai, 793150

Return id - [protected]
Product id[protected]-4266003
I purchased nike air force one size 6 from myntra on the 16th september 2019 by sbi debit card, when i received the product it was already opened, the box was not original nike box, it was a simple cardboard box, there were no nike tags on the shoes and no paper wrapper, just the shoes and the carboard box, it looks suspicious, so i immediately file a return and i also...
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Ritika2504
from Gurgaon, Haryana
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myntra is fooling customers

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I am attaching the mail as it is that i have sent to myntra. They refuse to return my product as because i have clicked on some popup on there app through which the insider points were collected against the product. I was not even aware of these insider points the pop up appeared and by mistake i have clicked on it. Now as there is no solution that the product could be exchanged/returned, this insider point policy is i guess introduced to...
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selvester calmiano
from Mumbai, Maharashtra
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change in delivery address & champions rudeness order no: 1122068-6667320-6437701

Address:ShivAmruth Dham 3, 1, Thane, Maharashtra, 421301

I placed an order to a wrong address accidentally, i changed it through your application. Later i called your customer care, who was very rude and was not able to change the address. Asked me to call after sometime. Now the order is packed and cannot change the address to the correct location. As understanding the order is been placed to a wrong address, you should have kept it on hold and changed the address and then could have released...
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bharathh21
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not issued

Address:11/5,First main road,Second Cross street,Thiruvalluvar nagar, Chennai, Tamil Nadu, 600118

I have placed an order on myntra at 09/10/2019, the transaction got declined and the amount has been debited i called immidetely they said they will refund with 48hrs, post 48 hrs when they called they are saying the same thing and they are not providing a proper solution, i have made the payment through paypal and paypal says the refund is not yet initiated from mythra side, please help with the issue and come up with a proper solution...
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soniatumber
from Dehra Dun, Uttarakhand
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received product incomplete

Address:DEHRADUN, Dehradun, Uttarakhand, 248001
Website:Dehradun, UK

Dear sir/madam,
I ordered (Libas women pink block print kurta with salwar, product code: 8914999) on dated 30th sept.2019.
Yesterday (03oct2019), i received kurta only, but the salwar was missing.
I got disappointed from your service.
I would like to get complete the product, so help me out as i am a regular customer of myntra.
I am looking forward to you...
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R
Rav Gill
from Delhi, Delhi
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story@home sheer curtains

Address:781039

Hi...
I have ordered 4 curtains set from myntra.com n the seller was [protected]@home.
Product name was [protected]@home beige sheer set of 2 door curtains...
Set of 2 contains 4 curtains as a whole.. I ordered this on 19 september, 2019.
It's amount was rs.1467..
The problem was that when i received the product i didn't liked its quality. So i decided to return all of the four curtains as i received all curtains in...
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A
ABHISHEK PATELnp
from Phagwara, Punjab
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product receiving

Address:Lovely Professional University, Jalandhar, Punjab, 144411
Website:Mytra.com

It is reflecting as my product which i had ordered has been delivered to me but i ha en't got any of the item nor i have received any message regarding it.
I have tried a lot to contact with the mytra customer care phone number but it is reflecting as it is not available currently and i had mail them regarding this issue also but i didn't get any respond for my query. I had search i the net regarding this issue i got many complain...
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S
swapnil desai
from Pune, Maharashtra
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money is deducted from bank account but order hasn't been placed in myntra

On 30/9/19, 11:40 am, i placed an order on myntra, i payed through paypal. The money was deducted from my account but order was not placed.

An amount of rs 3984 was debited from my account

Following is my invoice id - 112170177373434451501
And transaction id - 2v[protected]

I tried to contact customer care, but they are not supporting.

Please help me to get refund the...
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Gopi Kapadia
from Mumbai, Maharashtra
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amount debited from account, but transaction failed

Address:Mumbai City, Maharashtra, 4900054

I made a purchase on myntra and paid through bhim upi option, the amount was debited from my sbi account but my order failed. I got in touch with myntra and they haven't received the amount. There is some issue from the bank's side. However, the amount is cleared from the bank's side. It has been debited from the account and sent ahead is what they say. Myntra is saying that they haven't received the amount and are asking to wait for 10 days...
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S
Sonal_123
from Mumbai, Maharashtra
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I'm complaining about amount got debited but the order is not placed

I ordered a product from myntra on sep 30, 2019 using my paypal account, the amount got debited but the order is not placed and when i contact to myntra they say that they have not git the money and they told me to talk to my bank and paypal customer service. I don't know why they are doing this but my paypal activity says the transaction is completed. I just want my money back. Myntra could not do this to me i am very old user of myntra....
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A
ansvar
from Noida, Uttar Pradesh
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poor service providing by myntra and their staff

Have placed an order for a jacket for rs 2619.00 on 3 oct, 2019. Amount has deducted from my sbi account but no order placed is shown on myntra orders section. I have done a payment through paypal and have their transaction id as well as invoice id but myntra claims they haven’t received the order at their end. Cheaters and scammers this company has become, robbing people of their money. Fraud myntra...
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S
sona1996
from Delhi, Delhi
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broken lipstick from myntra

I ordered an elle 18 lipstick on 29th September. I receievd the lipstick today. The proce was worth Rs. 90. The lipstick is broken and used and not properly packed. This is the first time it has happened. I have always trusted Myntra and been a loyal customer. An action better be taken or I advocate not buying cosmetics from Myntra. Really disappointed....
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komal hans
from Delhi, Delhi
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misbehave of delivery man shiv raj

Address:88A bhagwan nagar first floor near Dinesh tent house, New Delhi, Delhi, 110014

I m very disappointed with the behavior of delivery man he used bad language with me he said i don't care about myntra complaint i will not deliver ur parcel used the word like tum landord hogi apni ghar par he aboused me as well. I asked him nicely when u will come firstly he ignores me than said ur address is not mentioned than past two days he haras me as well please take a action against him.. He already waste my two days now i asked...
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