Myntra.com Complaints & Reviews

Hi team,
I have ordered bulk of clothes (I. E. 10 clothes) on 29th sep 2019, order no:[protected]-9569803
On 9th oct 2019, i received a call from courier guy (No: [protected]) for order delivery, i was not in town (I. E. Delivery location), so i asked him to bring it on monday. But he said, he will cancel the order if i didn't pick my order and asked me to send any of my friends. So my friend went and collected the 5 parcel and courier guy said 6 parcel was supposed to be there, but 1 parcel is not yet received from their side and after receiving they will deliver or call back.
When i returned to office on monday (14/10/2019), i checked other parcel and in myntra app, i checked for the missing product status, it is shown delivered. I raised a complaint against it and also checked with delivery guy, but no luck.

Note:
1. Delivery guy said, he received only 5 parcel and asking me to check with customer care. (I have recording of this courier guy statement)
2. Customer care is telling, complaint is raised after 5 days of delivery, as per their policy they can do anything.

How come a customer knows about this policies?
Why courier guy is asking, someone to come and collect?
If the parcel is not delivered, why it is marked as delivered?
Why there is no enquiry for this issue?

Order detail:
Placed on: 29 sep 2019
Order no:[protected]-9569803
Price details:
Mrp:11, 959.00
Gst: 229.05
Coupon discount: (-) 132.00
Item discount: (-) 6, 749.00
Bank cashback: (-) 529.94
Credit card: 4, 777.01
Total:4, 777.01

I return 3 product in which there was a blue skinny fit wrangler jeans and one white united colours of benetton tshirt and one jack and jones blue shirt and yesterday my order has been picked up and i have reseived the pick up msz and e-mail but i haven't received my refund yet i want my refund within 24 hrs... It was the worst service that i have ever got... Usually refund has been received to me on the very first day after pickup but this time i get disappointed i want my refund
Order i'd is[protected]-5567903
Return number are - [protected] for jack and jones shirt
[protected] for wrangler skinny fit jeans and [protected] for united colours of benetton tshirt

Order number :[protected]-7101803..
Order never got delivered and myntra confirmed that they have delivered the product.
The customer service people denied help every time i tried contacting them.
They are just scamming people anyways.
I've been writing to them since many days now.
Such a scam is a shame to the nation.
The entire board members and management must be put behind the bars for looting innocent indians.
I appeal to the govt of india to take strict action against such a scam.

Recently i cancelled my order and it stated that the following amount will be credited to my source account. Its more than 20 days and i have not got my refund in to my source account. This is how myntra is playing pranks on their customer. They are constantly saying that the refund has been processed to my source account on 29 sep 2019 and also asked to file a dispute against my bank account i already did but when the refund is only not been initiated how can my bank account will get the money. Myntra now is a total dissapointment. Stop playing games with coustmer instead try to solve their issue. I hope to get my refund soon or else i have to take some other step against myntra.

On 9.10.19 i have received a dress from myntra. It was used and torn. Immediately after receiving the product i initated the return. From 09.10.19 to 21.10.19 every day i'm receiving message regarding my product will be picked up and in evening a message stating your return pickup failed due to you reschedule. Everyday same messages. No courier person has called or came to my place. I'm registered a complain several times by calling customer care but no response. Everyday same thing please wait. I'm really disappointed by the service. Received a damaged product, fake pickup attempts and no response from customer care. Being a associated from myntra from soo many years never expected such response. Please transfer my money back.

I ordered a Teakwood Leathers, Men Brown Leather Solid Belt from Myntra and as I received it, I wasn't happy with the product quality. Hence, I place the refund request on the same day. There was a delay in the pick up but once they picked up the product, representative came back and returned saying that his senior said that the tags aren't there. I had a word with his senior, he said that I have to discuss with customer care, then, I contact the customer care and they said I will be updated on my email. I received the approval email but product hasn't picked up.
Its a terrible and disturbing experience, not only my money is blocked but I need to spend my valuable time on this. I didn't use the belt at all and this unexpected behavior from Myntra leave me in bad state.
I request you to help me to resolve it and get my money back.

Order no:[protected]-1056701

I placed the exchange request of this order because the robe of this nightdress had only one belt. After that today i got worse than that, the parcel didn't have the inner of the night dress and they have packed it inside of another product cover cause it's having the picture of another night dress which would have been ok for me if it would have the inner in it but they have send the robe only. It's like they just picked the robe n packed it carelessly in a different product's packet. If you were running out of that product you could have cancelled the order right!
On the time of exchange or return the person do check the product but why not while packing it. Cause we have to face the consequences right! Like where is the inner and all. I just returned the product. Just make sure the product is well and good before sending it to us.

I placed an order on Myntra on 5th October and paid via my debit card..the order was supposed to get delivered on 12-14th October but Myntra postponed the delivery to 16th October. I raised a concern regarding the my order and the assigned Myntra representative told me that I will gety product my 16th but I didn't receive and today is 21st October. Today when I again raised another concern, the assigned Myntra representative called Pankaj told me to contact them after 4hours and he just signed off and ended the conversation. I am not being able to get any details about my order. Other products that I ordered from Myntra however has been delivered on time but with this order they are not providing me with any details about my product and since I have already paid for the product and I am very scared that this might just turn into a fraud case scenario.. please help me out.

I noticed that some random orders were placed from my account and my myntra credits were used. After contacting the customer care twice, i was told that the order which was in "packed" status will be cancelled.in order to check the status of refund, i tried logging in my account but it says that my account has been locked. Moreover, the password and the registered mobile number of my account has also been changed. Customer support hasn't helped me yet regarding this issue.

The address and contact number of the fraud order:
[protected],
P-1299, near balakoti post ofc road, mdab niwas, balakati, khorda - 752100

Dear all,
I bought a gift card for my brother on his birthday around 15 days back. My brother was unable to use it. He complained to the customer support to which they said that there is some issue with the pin and the sender only rest the pin. When i called the customer support they said the pin cannot be reset. After that i have done at least 6 mails and numerous calls to them.. Every time i get the generalized answers and till date i don't have the solution. These bunch of ignorant people don't know the technicalities. You would find conflicting answers to the same question of you call them again and again. One thing is clear; there knowledge is quite shallow. Customer hardly matter to them. They wouldn't proceed with the refund. They would come up with new ways and means to frustrate the customer.
Anybody who is going through is strictly warned to be careful of myntra. You would regret doing business with them sooner or later.

I have placed order on 15th october and cancelled instantly still i have been charged for the order when i contacted myntra they said refund has been initiated it's been 7 days i didn't received refund of it and myntra is not helping at all it's a fraud and every person is copy pasting the same email to me and no one try to resolve this issue and it's unacceptable if customer is trusting you then this should not be the result of it... It's a fraud and if its going continuously very soon myntra will loose their business in india and they will responsible for it

Ordered nike flip flops on 24th september. Received women tshirt on 9th oct when the promised delivery date for flip flops was 28th sep. Worn out packagin. No bar codes nothing. 7 days after numerous calls and complaints they approved return and now since last 7 days no pick up. No option of contacting call center on the app as the same has been disabled by myntra. I have mailed them repeatedly but there is no response from the company.

Sir.. It's about myntra delivery boy..
(Ravi sen) contact no [protected].. When delivery boy come with me with a parsal.. I have done online transaction in a phone.. Which was pending that day.. After 10 days when money credited in ravi sen account with registered mobile number..[protected].. He didn't gave my money return and not picking up my call.. Transaction date was 2 oct and money credited date was 13 oct by phone pe in ravi sen account

Order no.[protected]-6939201

No doubt that the product looks good and that's why i bought it. I wore this sandal only three times and the condition of the heels of the sandal has gone bad. This is not acceptable for a product to go bad within 3 days. I want this product either be exchanged or returned and get my money back. Also please find the attached pics.

I had placed an order with myntra on 23rd september. The order was supposed to be delivered on 2nd october. However there have been no updates since 29th september. There is no option to cancel the order aswell. Inspite of numerous calls to the customer care and lodging complaints, no actions have been taken whatsoever. Totally disgusted with myntra's customer service.

This is regarding the purchase of the below product from myntra.
I have placed the order on 4th october & the original delivery date was 10th october, when i didn't received my order on 10th i called to customer care on 12th october (Attached the call recording for you reference & mail stating the order is delayed).
This order was 4 days delayed & when i received the order, i found the quality of the fabric was not as what i expected.
On 16th october i tried to return it but can't & didn't notice during the ordered the return policy of this product is 2 days which is usually not.
Then i called to myntra customer care on 16th october & inform the incident at 4:20pm & as per them its return time was on 16th october was 1:30pm & i was delayed by 2 hour 50 min.

Is myntra making the maximum policy in-favor of manufacturer & not for customer, where a manufacturer delayed my order delivery by 4 days (96 hours) & if customer delayed to return only by 2 hours 50 min then the return can't be accepted???
I am sending the mails & reminders to myntra from 17th october but not received any revert on mail or call from myntra team

I don't need this product & want to return it. Please help to return & refund the amount in my account.

Kind regards
Manbir singh
Cell - 91-[protected]

I placed an order for a dress which was to be delivered by 8th october. It has been 12 days since and i have still not received my order. Also i have tried contacting through e-mails but there was no reply. Next week is diwali and i will be going on vacation, so even if the order arrives there will be no one to receive the order. Please deliver the item as soon as possible.
Order no:[protected]-5945303

Myntra sent a product without a price tag. The product clearly has the brand label removed (Check the attached pics). When i raised for a return, myntra customer care gets back to me saying that their investigation says that the product was delivered from the warehouse with complete tags. Why on earth would someone ship a product without a brand label (Supposed to be on the collar) if all the quality checks have been in place?

Hello myntra
I ordered hrx joggers for rupees 1150
But when i received the order its completely different from what i ordered
I received beardo wax of worth 275
I requested the different products received category in your return option
But when the courier boy came he refused to take the order as it was not the joggers
I am totally shocked because i have wasted my money on this #
Kindly give my money back and take your wax back

Here is my order id 112161323497671602701. The product i. E tommy track jacket which was ordered was received in a bad condition & colour change. As a result return was initiated within few hours. Thetommy track jacket (Mrp: 5016) ordered did not even come in a proper condition. The jacket was already dusty and creased due to bad handling and packaging. But after the return was initiated and return pickup was successful, this is a approved retuen & still the courier boy harrasing me for this. All the tags and packaging material were intact. The product was unused and return was initiated as soon as the product was opened due to bad packaging and condition of the product. Good packaging and quality check must be done before delivering the product to the customer. Now they are saying that the your account has been blocked & to refund will be initiated this is cheating. So they are not issuing the refund as the product was alreay picked up. Please do the needful and help me get the refund (Total: 5016 rupees)