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Myntra.com Complaints & Reviews

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Updated: Sep 29, 2026
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Myntra.com reviews & complaints page 270

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N
NIshi Dwivedi
from Panaji, Goa
Nov 27, 2019
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Address: karnataka, Pune, Maharashtra, 411045

I bought shoes from myntra which was a prepaid package hence it was dropped at my place without my presence.
The packet did not have shoe box and shoes were in packet in poly bag. When i returned it because it did not fit me myntra did not take it back saying that this does not have shoe box.
I can prove also that no shoe box was there but myntra help did not want to listen. The packet cannot hold shoe box, i have picture also but no one is listening.

What do i do now? Can people be cheated so easily?
I placed return on those shoe after 1 day. Where will i throw box in just one day?
Myntra.com customer support has been notified about the posted complaint.
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    Gagz0007
    from Mohali, Punjab
    Nov 27, 2019
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    Dear Sir /madam
    I placed an order on August 12, 2019 on myntra of INR.2698.5, amount deducted from my OBC account but myntra claims that they did not receive even though my bank OBC confirms that amount has been transferred to their account but they are not accepting that amount is transferred and continuously asking me to contact my bank.. what is going on.. how can myntra cheat like this. they are not accepting due lack of will to transfer back the money. i want my money back.
    Myntra.com customer support has been notified about the posted complaint.
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      R
      Routhu Trends
      Nov 27, 2019
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      Address: 560036

      Staff account by email (Vt1159) aug 7, 2019 4:28:09 pm
      Dear reddy,

      This e-mail is regarding your concern about refund pertaining to the order number:111548781899911533303.

      Iwould like to inform you that your refund is successfully processed into your source account. For your reference we have listed out bank reference number/s.

      As we see, refund has been processed on23 jul 2019, it will take 7-10 days to reflect in the source account.

      Refund successfully processed on 23 jul 2019 for rs -490.35 bank reference number is - [protected]

      Refund successfully processed on 23 jul 2019 for rs -490.35 bank reference number is - [protected]

      Refund successfully processed on 23 jul 2019 for rs -446.25 bank reference number is - [protected]
      Myntra.com customer support has been notified about the posted complaint.
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        M
        myntragreve
        from Delhi, Delhi
        Nov 27, 2019
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        Address: Mumbai City, Maharashtra

        The item returned by me (Anouk women grey printed a-line kurta)
        Which has been put on hold for refund. The product was put on hold as it was returned without any damage from my side.
        This is not the kind of customer service i expect as i have returned the item the very next day. This has caused me a lot of mental agony as i can assure you that i am not at fault.
        Myntra.com customer support has been notified about the posted complaint.
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          R
          Råshmï Shârmå
          from Nashik, Maharashtra
          Nov 27, 2019
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 411043

          Myntra site is one of worst site i have ever seen.. And i am not gonna let them run away with my money.. Cheater no1.. I had returned two footwear one had size issue only but product was new and in good condition but they put them on hold due to quality check.. From where quality check reason came i dont know.. They are such a looter.. And the second one i returned because i got bit worn out product but fault wasn't mine then why i am suffering.. I will definitely go to the court and complain this looter site.
          Nov 27, 2019
          Complaint marked as Resolved 
          my issue has resolved now
          Myntra.com customer support has been notified about the posted complaint.
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            H
            Hafsa Amajd
            from Hyderabad, Telangana
            Nov 27, 2019
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            Address: Hyderabad, Telangana, 500028

            Bought 2 dresses. Returned both dresses the next day 31st oct. For one whole month, they've just sent me on a wild goose chase. Haven't gotten my money. For 754 rupees. They have been playing with my time. No shame whatsoever. Thoroughly angry and disappointed.
            The worst customer service in the whole world. Even club factory does better.
            I've called them so many times.
            Myntra.com customer support has been notified about the posted complaint.
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              D
              Dharmi Deori
              from Duliagaon, Assam
              Nov 27, 2019
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              Address: East kaptan chuk,Hijuguri . ors.p.o- Hijuguri,Fist- Tinsukia.opposite of Gargo Motor.., Tinsukia, Assam

              As m regular customer of myntra. But very disappointed with delivery boy as he is not coming to home to deliver the parcel.. Whenever i order parcel from myntra he call me to come outside to pick up the parcel.. Also his behavior is very rough.. Many times he called me when he was drunk.. And never deliver the parcel at right time.. When i talked with him about complain against him even he didn’t care about complain.. Also he never return change and i asked for return he always said he had no change.
              Myntra.com customer support has been notified about the posted complaint.
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                F
                Farheen17e
                from Mumbai, Maharashtra
                Nov 26, 2019
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                Purchasing trench coat from myntra through airtel payment wallet. My money deducted bt myntra didn't receive my payment order confirmation pls say this gateway to send my payment to myntra. Soon as soon urgent.
                Pls solve my issue. It's very bad happens i neevr expected airtel payment gateway will do these things. Pls solve my issues

                You have made a payment to bj-myntra of rs.960.00 from wallet [protected] avl bal rs.0.33. Tnx id [protected]

                See the screenshot also
                Myntra.com customer support has been notified about the posted complaint.
                Nov 26, 2019
                Updated by Farheen17e
                I did payment again for the same item so Pls refund my previous money
                Nov 26, 2019
                Updated by Farheen17e
                Pls refund my previous money to my bank account now
                Nov 26, 2019
                Updated by Farheen17e
                I was purchasing item yesterday money cut off bt order was not confirmed so again I did payment today for the same item .now order confirmed bt I lost my previous payment money so pls refund that money which were stucked during gateway and didn't reach to Myntra

                See attached image and refund it to my account or wallet

                I placed the order on myntra on 11nov 2019, still my order is in queue state means not confirmed . I paid around Rs16000. Myntra customer service unable to help ne.
                I have size issue problem bt myntra custmer replay this you collected points so i have not help you . But i cant not undersand what is this ...
                May i help for this product exchange
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                  A
                  aaratigawade
                  from Mumbai, Maharashtra
                  Nov 26, 2019
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                  Address: Mumbai, Mumbai City, Maharashtra, 4212023

                  Hi greetings,

                  This is with reference to my orders placed on 30th nov 2019, order no:[protected]-9792703. I want these orders to be delivered on and before 29th nov 2019 as i am in the need of products and i won't be there as office address because of saturday and sunday off for me. Another option if you possible to place my order on another address on same date as 30 th nov 2019 that will good for me.

                  Request you to kindly deliver it as soon as possible in the above mentioned dates or change delivery location.

                  New address :

                  602/b, dhp imperia, near by kopar railway station east, beside balaji garden, dombivali east-421203.

                  Regards,
                  Arati a.
                  Myntra.com customer support has been notified about the posted complaint.
                  Myntra.com is fraud...they are taking money and not delivering dresses...they are cheating company.. should be banned in India.
                  I want to get cod.. Actually em doing order some products but there is no option for COD.. I just want dat plz start the COD
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                    A
                    Anurag Mallick
                    Nov 26, 2019
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                    Resolved

                    Paid through airtel payments bank on myntra.com.

                    Also got the following message

                    You have made a payment to bj-myntra of rs.909.00 from wallet [protected] avl bal rs.0.00. Tnx id [protected]

                    But order was not placed. Tried contacting both airtel and myntra but unable to do so.
                    Need refund for the above case. Even refund in airtel payments bank would be fine
                    Nov 28, 2019
                    Complaint marked as Resolved 
                    Got the refund
                    Myntra.com customer support has been notified about the posted complaint.
                    Myntra has added my money to their wallet and forcing me to spend that money to his site only within a year. I want my money back on original payment mode, bit they are declining the same.
                    They attempted to deliver the product I ordered. I just went out and by the time I came back the order was moved to customer has denied to accept the order.
                    They did not even make me a call before doing this. I want the product asap. Kindly, help me with this.
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                      A
                      Anuradha1204
                      from Mandya, Karnataka
                      Nov 25, 2019
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                      Address: A-406, Krishna Shelton,, Bagalur Cross,, Bangalore, Karnataka, 560063

                      Order id:[protected]-8775103
                      Product : salwar studio multicolored blouse

                      I received order day 2 days back and i placed request for return on the same day as i had issue with the size, after return pickup myntra refused to return money saying price tag is missing. I returned package in same condition with all the things intact and there was no price tag when i received the product as it is blouse and there is no place on the cloth/blouse to put a price tag. Kindly help me at the earliest
                      Myntra.com customer support has been notified about the posted complaint.
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                        S
                        Seema Vajpeyi
                        from Mumbai, Maharashtra
                        Nov 25, 2019
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                        Address: 103, Runwal commercial Complex, LBS Marg, LBS Marg, Mulund ( West), Mumbai City, Maharashtra, 400080

                        I have been a regular buyer at myntra, but since the last two weeks the guy (Pawan) who comes to deliver the products has some serious behavioural issues. He doesn't deliver on time, wants me to keep calling him and he keeps missing the packets.

                        Harrasment2 when he comes to deliver, he tries to touch my hand. Well since its my office, he has to maintain his limitations.

                        Harrasment 3 he has a habit of throwing the packets around my working desk, trying to talk to me for no reasons, when he is very well aware that i have esclated the matter to the customer care at myntra.

                        What has surprised me id that after speaking to shreya, dheeraj, vishal and 2 more cs people 9 repeating the whole incident0 and being promied that they would ensure that either this guy learns to behave himself or he doesn't turn up to my office, i see him again today coming for an delivery with his same wicked smile.

                        Is myntra a women friendly site?
                        Do they do a background reference check of the vendors that are hired to deliver their stuff?
                        How can a site that self proclaims itself to be no 1, make a lady feel unsafe?
                        Myntra.com customer support has been notified about the posted complaint.
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                          B
                          binary god
                          from Delhi, Delhi
                          Nov 25, 2019
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                          Address: 110008

                          I am unable to return my shoes which got delivered today and myntra says it is impossible because credit point is collected. It is misleading on their side because there wasn't any warning or alerts popups while clicking that. There was a small exclamation mark which is usually hard to notice in the first place.

                          They give no other possibilities to return and this is ridiculous because they could if they want.
                          Myntra.com customer support has been notified about the posted complaint.
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                            R
                            Ritama
                            from Mumbai, Maharashtra
                            Nov 25, 2019
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                            Address: Kolkata, West Bengal, 700086
                            Website: Flipkart and myntra

                            Flipkart has told me that it will take legal action against me for not being able to clear my paylater due. The reason i was unable to is that they had been showing the wrong amount. The actual amount should be 777. And they have added another 763. The item that was ordered worth 763 has been returned to origin through myntra but due to some glitch in either of the companies, my paylater has not been updated. I have called both the companies but to no avail. I have been forced to pay an extra amount of 800 as flipkart paylater because i have been threatened by flipkart that they would take legal action. Yet there has been no initiative to process refund or provide any resolution from their end. As you can see the amount of 763 has not been adjusted. I have already contacted them and they have told me that they have processed the refund
                            Now i am going to take legal action for harassing me in this manner. They told me that they would resolve this issue but both the companies are bent in blaming each other and have acquired money from me through fraud
                            Myntra.com customer support has been notified about the posted complaint.
                            Nov 25, 2019
                            Updated by Ritama
                            Order id[protected]-3625703
                            Nov 26, 2019
                            Updated by Ritama
                            Please return my 100 rupees late fee as well since I couldn't pay the amount due to glitch of both the companies and I had called several times before last date to resolve it
                            Nov 28, 2019
                            Updated by Ritama
                            Flipkart has told me that it will take legal action against me for not being able to clear my paylater due. The reason I am unable to is that they have been showing the wrong amount. The actual amount should be 777. And they have added another 763. The item that was ordered worth 763 has been returned to origin through Myntra but due to some glitch in either of the companies, my Paylater has not been updated. I have called both the companies but to no avail. So due to wrong paylater amount being shown, I could not clear the due on time and now they have levied extra 100 rupees on that basis. After 3 months today they solved the problem, but has not adjusted the late fee. Please ask them to give back the money they took as late fee. My account is with the e-mail [protected]@gmail.com
                            Hi,

                            I have received a package from Myntra with my name, Vaishali, and my address, No 11 subramaniyar koil street, velachery, chennai-42 Velachery Chennai 600042 India". However, I have not ordered the product nor has someone ordered for me. The bar code on the slip details is "ML[protected]". I am concerned about safety. Need urgent help!
                            I got my my saree yesterday which not as per specified product and mistakely redeemed the insider points this is my first order from myntra and i dont aware about 3 rd option which is redeemed points and now im not able to exchange which is not satisfied .

                            I dont want your insider points just want replacement for my product . Need help
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                              S
                              Sushma changavalli
                              from Nagpur, Maharashtra
                              Nov 24, 2019
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                              I purchased 3shirts from myntra costs rs.763.25 each total rs.2290 on[protected] through andhrabank debit card. I cancelled my order and i should get my refund on[protected]. I raised this issue myntra gave me this reference no: 74332749290928956720673 but my bank didn't get any refund on my behalf of rs.2290. I informed to myntra they are not responding today i, e 24/11/19 they are saying from there end it was done. Please do something to get back my refund i have been waiting for my refund since 1 1/2 month.
                              Thankyou
                              Myntra.com customer support has been notified about the posted complaint.
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                                A
                                Abhilasha Vyas
                                from Mumbai, Maharashtra
                                Nov 24, 2019
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                                Address: New Delhi, Delhi, 110018

                                I placed order for a lehenga of worth rs 16000 approx on 9 nov 2019.. I recieved it on 16 november 2019.. Order no.[protected]-9709101... I recieved wrong product and asked myntra to place return request for it.. Myntra denied the pickup.. I asked to help me out for the return and refund my money
                                .. But myntra denied and is not accepting the return.. What to do now??
                                Myntra.com customer support has been notified about the posted complaint.
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                                  Adi manikantareddy
                                  Nov 23, 2019
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                                  Address: 532484

                                  My order number:[protected]-6567403
                                  I ordered 2 branded wrogn shirts (Colour: blue colour& olive green colour) but i received only one.. That is olive green that also different size received. I ordered xl but their provided l (Return also completed and received the refund also).. I call and says this complaint : their agents says wit for 2 days says daily but did not given daily extend only after 2o days their said our order is declined says what is going on i dont know pls help...
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    Dhwani28
                                    from Jaipur, Rajasthan
                                    Nov 23, 2019
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                                    Address: Jaipur, Rajasthan

                                    Barcode code: olive green t-shirt : u100ip39918088
                                    The t-shirt is on hold for the return
                                    Barcode code : black and white t-#.
                                    U100ip39918092
                                    This is also on hold.
                                    And it didn’t return because of the colour difference but i got the blue colour but on description it is written black and white only. And the delivery executive didn’t take it because of the colour.
                                    And i am returning because of the size issue. The size is too big for me. So please solve my issue
                                    My name is :dhwani goyal
                                    Number: [protected]
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      Seher Puthanvitle
                                      Nov 23, 2019
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                                      Address: 400050

                                      I just made a prepaid order. But it's not added in my account and hence can't view it's tracking history. I have been charged for it. If money is deducted the i should be able to see it in my account of myntra right? I need to know about the order as soon as i make a payment. After all it's my money. Such vague and irregular website faults are unacceptable
                                      Myntra.com customer support has been notified about the posted complaint.
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                                        Pbansal8559
                                        Nov 23, 2019
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                                        I had ordered dorothy perkins jeans but returned it due to very poor quality. But i got a message that it had failed quality check because of the original tags not there. Then i raised the complaint that i had returned the product with whatever the tags were there, and i asked them that they should have a proof that when they are dispatching a product. They are clearly misbehaving with the customer by dispatching wrong product s with the misplaced tag
                                        Since the amount is huge 2800 i clearly need my refund back.
                                        Please lodge a complaint against myntra for a clear fraud and help to initiate my refund.
                                        Myntra.com customer support has been notified about the posted complaint.
                                        I had ordered triumph bra from myntra but due to size issue i had returned it but i got a message that it failed quality check even when i have returned the item with original tags and packed in the original box. And when i called them they are just misbehaving firstly they didn’t call back for sometime and when they call backed they had just put my call on holdMy product was worth Rs. 1500
                                        So i want my refund.
                                        I returned pack of AASI - HOUSE OF NAYO Women Pink & Golden Solid Kurta with Trousers & Dupatta. But i got a message from myntra as it was failed in quality check because it doesn't have price tag. But i returned the pack with price tag and the boy who came for pick up the product has taken the pic of barcode from price tag. Still i haven't get any update from myntra about my refund. It just kept in hold due to failed in quality check. Please resolve my issue and refund the money.
                                        I had ordered bra from myntra but due to size issue i had returned it but i got a message that it failed quality check even when i have returned the item with original tags and packed in the original box. I want my refund
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