Myntra.com Complaints & Reviews

I am getting mails from last 2 days that your associate will come to pick the product which i want to return but no one is coming and even not responding to my calls. I have only 1 day left to return the product and no one is coming. What should i do and is this the policy of your company when someone wants to return there product. When will your associate come to pick the order?

Sir,
With due respect and humbly submission i beg to state that i bought a product from myntra on 22 september 2019. But product is not good as i expected so i return my product on 24 september 2019 to myntra. But in my myntra account i got a notification that they had successfully refund my money but when i check my bank account it shows that my refund money is not credited. I have been complaining my problem to myntra since one month but they are not solve my problem till now.
My order number is[protected]-2783603. The name of my myntra account is-amal jyoti bhuyan. Sir please help me and give me justice.

Payment towards myntra done on 16/09/2019. After some days i returned the product and refund was initiated on 21/09/10 but till now it is not reflect on my account. So, many times i contact with myntra and bank also. No body give me the positive reponse. I have also raised complaint on bank portal and from bank side they replied me that they had not get any kind of refund from myntra.

I returned three orders due to size issues, one was images kurta set.. Which was picked up by courier guy very next day, another was biba baige kurta with red skirt again picked up v next day.. And m n s bra so they put it on hold and sent me back few cloths pieces from old granny's box.. Saying due to quality fail we are returning your product!! Is it joke?!! I have been buying things from this site but now i think i am going to stop because these three products are worth 7500k..

Order no:[protected]-9521603, mentioned ordered is placed on october 08 2019 and a part of order (Svanik men green self striped straight kurta) is not delivered yet on october 31 2019. Further a multiple complaints / queries has been rasied through customer services (Incident: in[protected]) but still no positive response received by company neither order delivered against the payment made.

I had received a woohoo gift card from one of my friend to make the shopping in myntra, recently i see that the gift card has been used by some other fraud user account and neither myntra or woohoo customer care people are giving the proper response, instead blaming either of the company for this issue.

When enquired for checking the user account who has used the pin for fraud transactions they are giving the false statement that it cannot be checked from their end.

They just play around with the customer, hence a proper action needs to be taken against these people or else they will always end up playing with customer money and time.

Hi, i have placed an order on 28th september for 4 jeans.
Out of which 2 jeans are of exact same price i. E. 1292.48 each.
I have cancelled 1 product before it was shipped, so the amount for the same was credited back to my account on the same day, u. E. 28 sep.

But for the other one, i have received the product and then requested for return as the fit was not good for me.
Return was done on 30 sep and i received a mail confirming the same.
It's been more than 1 month now and the amount is not yet refunded.

Everytime i call myntra (2-3 times i called), they always give me bank reference number related to the cancelled order of 28th.

I've explained them many times that there is one more order of same amount which is returned on 30th sep so refund on 28th sep is obviously not possible, but they are not able to understand this basic thing and keep telling me that amount of 1292.48 is processed on 28th (The cancelled product).

But where is the other refund of same amount 1292.48 (The returned product on 30th).

Below are order details:
Placed on: 28 sep 2019
Order no:[protected]-8871303

Product name;
1. French connection men blue slim fit mid-rise clean look stretchable jeans - 1292.48 - cancelled product - received refund on same day i. E. 28th sep

2. French connection men blue slim fit mid-rise clean look stretchable jeans - 1292.48 - returned product on 30th sep - refund not yet received (31 days passed now)

See point 2 above, i need refund processed for that one. Please don't get confused again because of same name and amount.

I placed an order on myntra on 1st of october which was delivered around 4th october 2019
The size that i ordered was too large so i decided to return the order. My order was picked up on friday afterwards the refund was processed and amount is 796.95 on 12th october 2019. Then through a mail they said my bank info is incorrect so i shared my bank details but till date 31st october i haven't received my payment. I wrote down so many mails to myntra but they are not responding properly.
Kindly intervene

Order no.:- 112209128826059732601
Product name:- Lavie Teal solid shoulder bag
Ref. No. :-[protected]
The order has been picked up on12oct 2019 by xpressbees delivery partner. But still the refund has not been processed. Even customer care executive and senior supervisor are not helping in this case. I have already shared receipt with them. But then also they are not resolving my issue. They continuously ask for 24hrs and just do nothing...kindly help me out. It's so torchering.

The product i received it was not good as quality, so i request to return the product . First time it automatically got canceled so again i request for return that also canceled automatically, so i called customer care executive of myntra and told them about this issue they said it might be some technical fault so i believed them but
Five times my return request automatically cancelled without no reason, When i contact customer care executive they only give me complaint numbers.without resolve previous complaint they are giving me new complaint no.

Dear sir / madam,

I am writing to you to raise an issue about: bagpack

The issue that i have experienced was: sir, my product was to be delivered on 22nd october but due to some delay they told me that it will be delivered on 28thoct but it has not been delivered yet. Today's date -30th oct.

It occurred on: 28/10/2019

I want u to change the address to house no-39992/42, 10th cross, anjaneya bhadwane, davangere karnataka and deliver it there.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Jugnu laddha

: jugnu
:

Gali no.2, lohia colony
Hanumangarh towm
335513

Dear myntra,
I have ordered two sarara dress and two track pants on 22nd october. It was received on 26th october when we were out of town for vacation by our mother. Yesterday night we came back thats is 29/10/2019. On opening the parcel only two saraa dress are found but two track pats are absent. The size of the cover itself shows that it cant accomodate four items. What i feel is that two tracks were missed at packing time.
On reaching to customer care, danish and his senior raj, said sorry for lodging complaint as it's beyond 48 hours. (Just before 15 mins 12:30pm 30/10/2019)
It's rediculous for denying to lodge a complain. Second we came back yesterday night as it's diwali holiday and we were out of town, naturally unable to check your goods.
I was asked to have a proof of it. As we were not aware of your mistake in advance we haven't recorded it.
But now i ask you to send me the proof that you have packed four items and it contained two items which we claim missing.
As it's your regular business and you should have a proof to have everything packed properly and according to the order.
Pl send proof or resolve the problem by sending remaining two track pants or refund our money.
I am a loyal customer of yours since 5-6 years.
Waiting for your positive answer.

Dimple darad
[protected]
Vadodara

Order no.112302969437625726903
Product 1:ziyaa kurta
Product 2:maniac t-shirt
I have received wrong and damaged product. I have put the return request on 23rd oct and myntra promised me they will pick up on 24the but no one came. Estimated date was given 28th after multiple follow ups. When i called them today, they are now saying wait till 5th nov. This is really frustrating. All their customer representative keep giving excuses and disconnect the calls without helping. I need refund of these two products first. They can pickup the product whenever they want but i need my money back. I somehow received number of pick up agent from myntra when i called him he said he can't pick up and started abusing

My order is not delivered to me instead returned to origin. The delivery service company ecom xpress didnt even tried to contact me to confirm my add. Infact other product which i ordered on same day and time delivered to me without any problem.

Also i am not able to contact myntra customer care as its no. is not displayed but they provide their postal address like old fashion way. I simply get sorry for incovinience msg from ecom xpress and myntra. So dissapointed by myntra during festival season.

I ordered Puma navy blue cappela IDP slip-on Sneakers worth rupees 2309 on 29 october 2019 from Myntra. I prepaid using Punjab National Bank ATM and net amount of rupees 2530 was deducted from my Punjab National Bank account. I got confirmation for the deduction of money from my bank but the order was not placed. Please help me recover my money. This is cheating from myntra. Since i got no message from myntra if they have cancelled the order...

Dear mr. Myntra,
Refer the details of the product below: i received a damaged product and tried to get a new one through your customer care. I have spent not less than 10 hours with your customer care for such a small issue but nothing has come out of the discussion. I am totally frustrated with myntra and stopping all purchases from myntra in future.

Placed on: 18 oct 2019
Order no:[protected]-3413801
Price details:
Mrp:2, 397.00
Gst:150.84
Item discount: (-) 1, 559.00
Bank cashback: (-) 98.80
Credit card:890.04
Total:890.04

Order number[protected]-6321803
Product - roadsters men black grey sneakers
Latest order delivery date was supposed to be 22. Today is 29th yet myntra is doing same thing.
I haven't received a single call from your delivery executive for this particular product. Yet you are informing me that i have refused to collect the order.
This has been done for 5 times.
Myntra's behavior is very wrong this time. I am repeating again that i haven't refused or rejected this order.
Please make this delivery without faking for once.

Order no.112302969437625726903
Product 1:ziyaa kurta
Product 2:maniac t-shirt
I have received wrong and damaged product. I have put the return request on 23rd oct and myntra promised me they will pick up on 24the but no one came. Estimated date was given 28th after multiple follow ups. When i called them today, they are now saying wait till 5th nov. This is really frustrating. All their customer representative keep giving excuses and disconnect the calls without helping. I need refund of these two products first. They can pickup the product whenever they want but i need my money back.
Thanks

Respected sir/ma'am
My order no.[protected]-2531001 are expected to be delivered by 01 nov 2019, but because o[censored]rgent work i am leaving somewhere else and at that time there will be nobody to receive the package.
So it is humble request to please deliver my package by 29 october 2019.
As per the information it is in my nearby hub, so please deliver it by morning on 29 oct 2019.

I have ordered ants women black solid ruffled top on 17th october and it's delivery date was given on 28th october. First of all it's not delivered on time but the actual problem is i can't even track it. There is no such detailed information about when it shipped, exact time of delivery, number of delivery person. It's urgent. I need this before 30th october. Please resolve the issue as soon as possible. This was not expected from this kind of famous online site. Completely disgusting and such a communication gap. Resolve it now.