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Myntra.com Complaints & Reviews

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Last updated Apr 3, 2024
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Myntra.com reviews & complaints page 271

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M
MSimmi
from Lucknow, Uttar Pradesh
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oversized jeans in bad condition

Address:Allahabad, Uttar Pradesh

I bought a jeans and the size was too large for me and it was also looking like it was used and damaged jeans, old kind of pattern and the colour is also dull looking, finally i searched for a smaller size 26 which was out of stock so i decided to return it and placed a return request it has been 2 days i'm receiving a msg that today the agent will come to pickup but they are not ready to even attend the call and also don't call me and finally...
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A
Arpita Mazumdar
from Mumbai, Maharashtra
Jul 7, 2021
This thread was updated on Jul 7, 2021
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order amount deducted but order not received

Address:Dehradun, Uttarakhand

Ordered a shoe of mast and harbour worth 600rs.. Payment was maid through paypal and amount was deducted but the order did not show in the order section.

On contacting to the customer service center they said the payment is not received on there end because of some gateway issues and they will respond in 2 days what to do?

This happens almost everytime so why keep a gateway which always makes your money stuck...
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B
Bithi Paul
from Mumbai, Maharashtra
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fossil watch

Address:32B, k.p lane, hazra, opposite of tandoori darwar, Kolkata, West Bengal, 700026

I have ordered a watch from myntra but at the first time the item was not placed successfully but money has debited from my account. I have called myntra for it but they r saying my money is stucking into gateway and it will refund by 1st oct. Today is 30 september but till i have not get my money back. Please do something in this regard. The ammount was 7395...
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G
Girdharmona
from Mumbai, Maharashtra
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declined return

Address:Kolkata, West Bengal

Return number: [protected]

I have raised retern for adidas shooes.
But the have decline it.
Reson is shooes box is missing.

Product is in the same condition as it was deliver to use. All price tags are their.
Still due to missing of shooes box, they are forcing me to keep 5000 rs shooes.
As shooes box was dameged my maid through it out.
Still we are giving to pick up person...
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O
ojas kadam
from Mumbai, Maharashtra
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amount debited but order didn't get placed

I tried to place order on myntra on 30th september 2019 at 11:30am. Order was of rs 510
I used paypal as payment gateway. My account was debited but order couldn't be placed.
I received a paypal voucher as per the myntra offer of 50% (Rs 264) cashback on paypal gateway.
I once again tried to complete my transaction, paypal voucher was auto applied this time and the total amount asked was rs263. Again this time the amount...
+3 photos
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A
Aniket Kambli
from Mumbai, Maharashtra
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money got debited but order is not placed

Address:i don't know, Thane, Maharashtra, 400604

I just placed an order on myntra via paypal for 908 rupees, my money got debited from my bank account but the order isn't placed and myntra is telling me to contact them after 48 hours. I have transaction number and everything stating that my money has been debited. Please help someone. I received message stating that money has been debited by both the bank and myntra as well...
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A
Ashish9Sahu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new delivery charges policy

There is a new policy has been introduced by myntra, where i have been charged 149 for delivery irrespective of any amount product. As per there instruction if customer return their products and it's not as per their fair usage policy then the customer would be penalized for delivery charges.

I do understand if the products were purchased on cod and customer not available during the delivery time.in that situation, this policy...
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U
Uday kumar 1100
from Mumbai, Maharashtra
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product returned but refund amount not received after one month.

Address:3rd floor AKR Tech park 7TH MILE krishna reddy industrial area,kudlu gate,Bangalore 560068, Bangalore, Karnataka

I ordered two saree vide order no.[protected]-6091501. Further i returned both the saree. I received the refund amount of one saree but till date i did not receive the refund anount rs.4192.70 (Saree rose and gold toned pure silk embellis) of another saree after one month. I called so many times to customer care of myntra but they are telling that they are having bank detail but they are unable to process and only assuring for refund.br...
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R
Rishabh Adhikari
from Amroha, Uttar Pradesh
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payment received but order not placed

Address:Dehradun, Uttarakhand

I ordered a roadster black t-shirt from myntra on september 29, 2019 around 8:31pm. The payment was made through paypal, i had a 400rs discount voucher so the order total came down to 123rs. The payment was made and amount was deducted from bank account.
I called myntra customer care service, they said the payment was made they didn't receive the payment on there end because of gateway issues.
What should i do, cause the payment...
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S
srishti2304
from Mumbai, Maharashtra
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money deducted from account but order hasn't been placed

Address:C4, Block2, Shanti Plaza, Jatia, Kahilipara road, Kamrup Metropolitan, Assam, 781019

On the big fashion days sale, yesterday at 7:30-7:30 myntra insider slot, i had ordered a particular pair of jeans from here & now product code-2238316. Money was deducted from my account but the said above item was not ordered. Also i used paypal voucher as discount which got wasted.
I have attached screenshot of payment details with invoice id and transaction id...
+2 photos
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H
Harini Tangirala
from Hyderabad, Telangana
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product undelivered, but myntra.com claims it delivered

Address:Hyderabad, Telangana, 500084

Ordered Lavie sandals and dressberry earrings from myntra worth 1514 on 13 September. Order ID is[protected]-8871703. On September 17 I got a message that order would be delivered that day. My husband was home all day and confirmed that no delivery boy arrived. I checked with watchman who usually takes courier if someoneone is not home. It was neither delivered to him. I waited for a couple days to see if delivery guy updated it by mistake....
+7 photos
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H
Harini Tangirala
from Hyderabad, Telangana
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product undelivered, but myntra.com claims to have delivered

Address:Hyderabad, Hyderabad, Andhra Pradesh, 500084

I ordered Lavie sandals and dressberry earrings from myntra worth 1514 on 13 September. Order ID is[protected]-8871703. On September 17 I got a message that order would be delivered that day. My husband was home all day and confirmed that no delivery boy arrived. I checked with watchman who usually takes courier if someoneone is not home. It was neither delivered to him. I waited for a couple days to see if delivery guy updated it by...
+7 photos
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A
Andybanerji
from Kolkata, West Bengal
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kurta

Address:38/1/2B Girish Mukherjee Road, Kolkata, West Bengal, 700025

I have ordered a kurta from Myntra. When I received the product I found it without price tag. Further the kurta was bigger in size and hence I requested for a return . Now the customer care is asking me that they cannot accept the return request since the product is without the price tag . Why will the customer has to bear the consequences even though it's not the customer s fault ....
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P
Pragyanjali
from Nagpur, Maharashtra
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expired product received

Address:380013

Dear sir,

I have recently purchased a kaya advance acne care kit which is delivered to me today and i see that this product is going to get expired in 6 months it is been manufactured in 2018.
And now my situatuon is that i am moving to abroad for 2 years.
I need a product which has atleast expiry due for 1 year.
I cannot come back to india to purchase this product again.
And i am already using...
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G
Govind98773509
from Mumbai, Maharashtra
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missing product

I order two levi's pent but i received only one product and online it show me both are delivered through same packing.. I call customer care and they declined to refund me and disconnect the call.. I calling again and again and every time customers care provide me same excuse.. For me i know what is the value of money.. I want my refund as soon as possible in my bank account...
+1 photos
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T
tashi chopel
from Chandigarh, Chandigarh
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timberland waterproof shoe

Address:East Sikkim, Sikkim, 737101

I would like to request that i had purchased a timberland men waterproof shoe and got it delivered on the 24 sept 2019... On the first day i could notice a seepage of water inside the shoe.. I would like to please help me with this complaint against timberland after paying so much for the waterproof shoe and.. Also uploading some pictures of the shoe below...
+1 photos
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G
gnanasoundaramS
from Tiruchirappalli, Tamil Nadu
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the money got debited for a unsuccessful payment of an order.

Address:Bangalore, Karnataka

I placed an order for about 9 products in my bag that cost more than 5000 rupees on total. My payment was an online transaction. The payment failed but the money got debited from my bank account. I had some money in my myntra credit wallet which was also taken for this order but they said that the payment failed. Either a want my money back or my order to be placed. I regret using this online shopping app! They cheat us like this more often....
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Address:Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Couple of days back i have been cheated by myntra by delivering less number of items than ordered for a pre-paid placed order. On complaining they are showing cold shoulder and just replied "full order is delivered and we will not entertain this claim further".
It seems it no longer safe to place pre-paid orders as there is no-one to listen.
Anyone here please guide me for further action as i don't want people to fall prey to...
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D
Deepak Pawaria
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

haven't received an order

Address:Building No 19, Old Cantt, Amritsar, Amritsar, Punjab, 143001

Sir/mam i have ordered red tape shoes from myntra of order no:[protected]-2028101 on 22 sep 2019 and paid 1649.64 through net banking. Today i have received a mail that your order delivered successfully. But i haven't received any order. I called 3 times to customer care executive, he always said that we have delivered u a mail and ask me to check reciever sign but i haven't received a mail and order.. Please help me......
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G
Girdharmona
from Mumbai, Maharashtra
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after pickup the product they are not refunding

Address:Pune, Maharashtra

Retrn no [protected]
I have order one inerware. I have retrn the product in same way as i have received.
After quality check now they are saying price tag is missing.
This is totaly faluse. As i have rerrn the product in same maner i have receive.

Its duty of pickup boy to cheak in frunt of customer weather there is price tag available or not.
As after pickup the product we dont know in what maner...
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