Myntra.com Complaints & Reviews

On 9th of November 2019 I ordered 2 products from myntra but my order didn't get placed and my money got debited from my account.
Please refund my money as soon as possible.

My details-

Name: Papiya Paul
E-mail: [protected]@gmail.com
Ph: [protected]

My mutra account is locked, their phone nber is invalid. They do not have an email address to send query or find out what to do. I have approximately 2200 INR in my Myntra wallet.
I am helpless. I do not know what to do or how to contact them.

Hai sir I have ordered a hrx jeans on May 21 unfortunately the item was not good and I have initiated a refund but I dint got my refund yet so please initiate an enquiry on this

Thanks®ards
Naveen raj

I placed an order which was RAYMOND CLOTH FABRIC and it doesn't have any MRP tag. Now the myntra is refusing to accept the return static mrp tag is mIssing. Myntra agent picked up the product but next day recieved msg that procuct tag is missing. Even though i have return the product in the same condition i have received.

Myntra has a strange and weird policy. Why can't they just transfer the refunded amount directly to the customers account instead of putting it in the Myntra credit in Myntra. I want the amount to be transferred to my bank account. Myntra cannot force it's customers to use the amount only on Myntra app

How to submit a complaint to Myntra?

You can submit a complaint against an order on Myntra in two simple steps:

Diagnose your issue- It is the most important part of your complaint. Check for the minutest of defects in your purchase. Click pictures to keep evidence. If your complaint relates to refund, or the amount of the order- keep receipts, emails, SMSes, and records of your conversation with Myntra’s customer care team. Resolver’s interactive online platform makes it easy for you to pinpoint a specific issue without causing any confusion. Try Resolver.in or Resolver India

Submit a written complaint to Myntra– After choosing the issue, enter your Order ID and explain what happened. Write all the details related to your complaint. Take this opportunity to express the type of resolution you’re seeking from Myntra- replacement, refund, exchange or compensation. Give more details like your registered email ID with Myntra, date of order, attach the proof of damage or receipts.
This service is absolutely free, time-saving and available 24*7. Your complaint will reach Myntra’s customer service team within seconds. Further, you may check the status of your complaint, the replies sent by Myntra and possible escalation steps.

Alternatively, you can try the following methods to file a consumer complaint with Myntra-

Request a call back from the customer care team via Myntra App. This may take 16-18 mins before you hear from a customer care executive.
Call on +91 [protected] or Myntra’s toll-free helpline [protected] from your registered number to lodge your complaint.
You can use the ‘Help Centre’ option on Myntra App & website to raise your concerns.
Visit any of the following addresses to raise your issue in person:
Returns Processing Facility-

Survey Numbers 231, 232 and 233

Soukya Road, Samethanahalli Village

Anugondanahalli Hobli, Hoskote Taluk

Bengaluru- 560067

Myntra’s Corporate Office-

Myntra Designs Pvt Ltd

AKR Tech Park- B Block

Krishna Reddy Industrial Area

7th Mile, Kudlu Gate

Bengaluru- 560068

To read more about how to file a complaint against Myntra and to know more about your rights.

Hi I am not able to return my product after accidentally tapping collect points. The size is bigger thn expected

Hi I am not able to return my product after accidentally tapping collect points. The size is bigger thn expected. My order no. is # 1181763 [protected] also product is defective some laces are coming out of jeans and it look like cut.