Myntra.com Complaints & Reviews

Order no.112302969437625726903
Product 1:ziyaa kurta
Product 2:maniac t-shirt
I have received wrong and damaged product. I have put the return request on 23rd oct and myntra promised me they will pick up on 24the but no one came. Estimated date was given 28th after multiple follow ups. When i called them today, they are now saying wait till 5th nov. This is really frustrating. All their customer representative keep giving excuses and disconnect the calls without helping. I need refund of these two products first. They can pickup the product whenever they want but i need my money back.
Thanks

Respected sir/ma'am
My order no.[protected]-2531001 are expected to be delivered by 01 nov 2019, but because o[censored]rgent work i am leaving somewhere else and at that time there will be nobody to receive the package.
So it is humble request to please deliver my package by 29 october 2019.
As per the information it is in my nearby hub, so please deliver it by morning on 29 oct 2019.

I have ordered ants women black solid ruffled top on 17th october and it's delivery date was given on 28th october. First of all it's not delivered on time but the actual problem is i can't even track it. There is no such detailed information about when it shipped, exact time of delivery, number of delivery person. It's urgent. I need this before 30th october. Please resolve the issue as soon as possible. This was not expected from this kind of famous online site. Completely disgusting and such a communication gap. Resolve it now.

The date on 28.10.2019, my account is debited of rs - 1840.07 through the reference id is - SBIPG[protected] . So, i ask you why you are debited my account and who allow to debited . It is a criminal activities . If you are not refund this amount to my account as soon as possible otherwise i shall take the legal action .
Thanking you,
Asadul Fakir ( [protected] )

I ordered a mango puffer jacket worth 5590 inr and 5013 inr after discount on 27th oct 2019 using my union bank of india credit card. The order was successful and showed complete. Even the order number was generated order no:[protected]-5667501. The amount of 5013 inr also got deducted from my credit card account. But myntra has not sent any confirmation email. When i checked back, it was also not showing up on my myntra account. And is still not!
Myntra resolve this before i take up legal action. Asap.

I have been gifted a gift card from my cousin worth 2000/-
Even after waiting si many days
And putting correct details it's still showing invalid.
I spoke to customer care aldo..they said to speak to the sender who gifted me this but she also can't do anything..she sent same card again and it's showing incorrect again.
How can that be possible.
This is merely Making people fool....

I have placed an order of buying Tshirt on 30/09/2019 and I received wrong product that is totally different from the original product (as per the image shown in website ). Because of this, I have requested exchange of it. When the delivery boy come to exchange, he asked me to give original product, which I didn't receive.I said that I have received wrong product, that is why, I requested for exchange. He didn't take the wrong product because he has original product image in his mobile and he has to take only that product shown in image. Till now this process repeated 2 times. Regarding this issue I have made a complaint also by calling myntra customer care but I didn't receive the correct response from them. I want that original product which I have ordered by returning this wrong product.If you want any further details regarding this issue, contact me on durgaprasad.[protected]@gmail.com.

Myntra order no.:[protected]-9788103

Issue: return request declined for an unused/undamaged adidas sports shoe. The reason cited was a failed quality check. But i haven't worn the shoes simply because there are fitment issues and it's impossible for me to walk wearing them. The tags are intact.

Action taken by me:
1) tried returning the shoes for a refund. So as to buy some other pair of shoes with better fit.
Myntra declined this after recollecting the shoes from me, and cited a quality check issue. That the shoes had been worn (Which isn't the case). Myntra then reshipped the shoes back to me.

2) next, having received the same shoes again, i lodged a request for an exchange to at least get a bigger size (Size 12) of the same shoes. This time the delivery personnel himself refused to carry out the exchange citing the previous quality check issue, and asked me to get approval from the customer care.

3) next, the customer care gave empty assurances of raising tickets for re-investigation. After waiting for more than 10 days for the investigation to happen, i was intimated that they have concluded the investigation without even sending someone to verify the shoes' condition at my home.

This entire process of quality check and subsequent re-investigations was a sham and non-transparent.

Expected resolution: full refund of the amount rs. 1981.

Ps: pfa pics of the product

I ordered 2 tshirts on 2nd october on myntra.
But i didn't get my order but the order was showing delivered. I also talked to the delivery boy who was going to deliver me. He said your delivery box has lost somewhere and his office sir said him to click on order delivered and signed a dummy sign in the mobile and pay him the amount of the order. But there is no any update from your side regarding this. Kindly check on this and let me know. Also i want the original order which i delivered if possible. If not, then i want my refund because that's their mistake and miscommunication.
I also called the myntra customer care two times but there's no update regarding this.
They just send me the proof of delivery as someone signed a dummy signature.

I request you to kindly investigate on this and suitable action should be taken.

I have placed an order on 14th oct 2019, the expected date of delivery was 24oct. The items (2 in qty) reached delivery hub on 19 oct. Since it reached delivery hub earlier i expected delivery to be early to us. So for the same i contacted myntra customer executive on 23rd. As per him i need to wait till 24th oct as it was mentioned date for delivery and he assured of delivery on 24th oct.
But the item was not delivered on 24th as well. Then again i called them on 25th and talked with senior executive and she said you have placed a complaint so you need to wait till 31st. But i cannot wait till 31st thats the reason after seeing expected delivery date i ordered the items. What is the point of giving fake delivery dates in myntra site if they cannot fulfill it. Yesterday the order was out for delivery but we did not receive any call from him. He then updated in the system that customer denied delivery. Why would someone deny after following up these many times with myntra executives. Its unacceptable that a site like myntra is doing such things with their customers. I have been hearing such stories about myntra from many people around me which is causing their reputation to go down.

Actually i received a wrong product for my order no.
[protected]-5906701. The delivered product is completely different from
What i have ordered. Also the price of the product is also different.
I received the product which supposed to send to badrinath s j tower 39064
Dlf garden city chemmencherry chennai, sholinganallur kanchipuram - 600119
Tn india with bill amount 1249/
The bill is attached
Even after submitting twice for return of the product they are rejecting the return process and not settling the matter

My product bill maount is rs 1499/- and it was paid

There is no bar attached with the product

S ramalingam
Plot no. 14 sarvodya cross street
New ellis nagar
Madurai 625016
Contact no. [protected]

Hello i bought nike shoes and on made of return request i didnt get any option to fill my bank details or choose any other method. When i spoke to customer care i have been tol that the amount is credited to their myntra credit which is nonsense this is fraud they are looting money forcefully. I requested them so many times that i am nt gonna purchase anything im future please credit my amount but all in vain no site does this kind of things. This is pathetic absolutely nonsense

Received wrong product against order no.[protected]-9396201 from myntra. Raised return request thrice but same got rejected.
Kindly do needful as i want to return this wrongly received product.
Attaching image with this complaint of wrong product. If possible please make original product available to me.
For first time ever while shopping with myntra this happen to me. I got very much disappointed for this service from myntra. Not espected this things from such a huge and trusted online shopping platform.
Waiting for some positive action against this complaint from myntra.
Request you to do needful and also do not let your image down in this online shopping industry for such a reasons.

Order no[protected]-130800 libas green kurta not received but showing delivered. Giving updated address mobile no on 13th oct by mail and replied with assistance on 17th oct but still not contacts have been made to the given phone number. L. Now customer also telling to they cant do anything. Some forgery happened with delivery. Now neither i am getting refund or product.

I have purchase a men red sweatshirt o[censored]nited colors of benetton from myntra and return to myntra with all tags. But they took the product on hold and saying that tag not available. I have complained five times on customer care. But no resolve my issues.. It’s been 16 days since i’ve returned product. Pls help me in this matter. Because in myntra customer care they only making fool people.

Puma men black tsugi jun colorshift shoes, size 8 was
Ordered on 11th oct
And says item packed for dispatch on 12th
The product was supposed to reach me on the 17th october as myntra has promised but it did not. I raised a complaint in myntra custom care helpline but they just sent me a mail saying il get further details in 48 hrs. Which i havent. Its been over a week and theres nothing been done about this by mytra. I have already paid for the product.

Good day, i order was not delivered on time, causing much problem.
Order no.[protected]-3402401. There was no communication from myntra, they do not even have email id, phone is never answered as i tried several times calling the service center.
I have cancelled this order and raised a new order.
Please make sure this order:[protected]-2016401 reached on time, else would never shop with myntra.

My Order no is[protected]-7306201.
This has not been delivered yet. I have paid for it.
But today at 5.42 i got the message that it has been delivered. How dare. I have ordered this for my friend birthday😭😭😭😭😭. My saving amount has been lost 😡😡😡. How could you do this. Please take the neccessary steps and let me know. This is my first experience with myntra. The worst app ever😡😡😡😡😡😡😡

I have recived a fake product of samsung level headphones which are not even working. As soon as i opened the box i raised the compliant and shared the pictures, even the headphones doesn't look like what samsung is selling out in the market. The colour of the recieved headphones is white where as company is manufacturing only only in two colour either blue or gold. The design of the headphone is different from what is available on the samsung website.
After, raising complaint the company straight away refused for the refund or return

Hi.
I have placed an order of arrow shoes on myntra having order no.111885434048154194303. Due to size issues i decided to return the product. I have not received my refund after pickup was done. I received refund initiation mail from myntra & refund timeline has been passed & i have not gotten refund of returned product. Kindly take necessary action against myntra & refund my amount of rs.1650.82 as the required timeline for refund has been passed. I received refund initiation mail from myntra on 30 sept 2019 but the timeline of 10 days have been passed and still did not get refund..