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Updated: Mar 11, 2026
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Myntra.com reviews & complaints page 266

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F
Farheen17e
from Mumbai, Maharashtra
Nov 26, 2019
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Purchasing trench coat from myntra through airtel payment wallet. My money deducted bt myntra didn't receive my payment order confirmation pls say this gateway to send my payment to myntra. Soon as soon urgent.
Pls solve my issue. It's very bad happens i neevr expected airtel payment gateway will do these things. Pls solve my issues

You have made a payment to bj-myntra of rs.960.00 from wallet [protected] avl bal rs.0.33. Tnx id [protected]

See the screenshot also
Myntra.com customer support has been notified about the posted complaint.
Nov 26, 2019
Updated by Farheen17e
I did payment again for the same item so Pls refund my previous money
Nov 26, 2019
Updated by Farheen17e
Pls refund my previous money to my bank account now
Nov 26, 2019
Updated by Farheen17e
I was purchasing item yesterday money cut off bt order was not confirmed so again I did payment today for the same item .now order confirmed bt I lost my previous payment money so pls refund that money which were stucked during gateway and didn't reach to Myntra

See attached image and refund it to my account or wallet

I placed the order on myntra on 11nov 2019, still my order is in queue state means not confirmed . I paid around Rs16000. Myntra customer service unable to help ne.
I have size issue problem bt myntra custmer replay this you collected points so i have not help you . But i cant not undersand what is this ...
May i help for this product exchange
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    A
    aaratigawade
    from Mumbai, Maharashtra
    Nov 26, 2019
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    Address: Mumbai, Mumbai City, Maharashtra, 4212023

    Hi greetings,

    This is with reference to my orders placed on 30th nov 2019, order no:[protected]-9792703. I want these orders to be delivered on and before 29th nov 2019 as i am in the need of products and i won't be there as office address because of saturday and sunday off for me. Another option if you possible to place my order on another address on same date as 30 th nov 2019 that will good for me.

    Request you to kindly deliver it as soon as possible in the above mentioned dates or change delivery location.

    New address :

    602/b, dhp imperia, near by kopar railway station east, beside balaji garden, dombivali east-421203.

    Regards,
    Arati a.
    Myntra.com customer support has been notified about the posted complaint.
    Myntra.com is fraud...they are taking money and not delivering dresses...they are cheating company.. should be banned in India.
    I want to get cod.. Actually em doing order some products but there is no option for COD.. I just want dat plz start the COD
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      A
      Anurag Mallick
      Nov 26, 2019
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      Paid through airtel payments bank on myntra.com.

      Also got the following message

      You have made a payment to bj-myntra of rs.909.00 from wallet [protected] avl bal rs.0.00. Tnx id [protected]

      But order was not placed. Tried contacting both airtel and myntra but unable to do so.
      Need refund for the above case. Even refund in airtel payments bank would be fine
      Nov 28, 2019
      Complaint marked as Resolved 
      Got the refund
      Myntra.com customer support has been notified about the posted complaint.
      Myntra has added my money to their wallet and forcing me to spend that money to his site only within a year. I want my money back on original payment mode, bit they are declining the same.
      They attempted to deliver the product I ordered. I just went out and by the time I came back the order was moved to customer has denied to accept the order.
      They did not even make me a call before doing this. I want the product asap. Kindly, help me with this.
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        A
        Anuradha1204
        from Mandya, Karnataka
        Nov 25, 2019
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        Address: A-406, Krishna Shelton,, Bagalur Cross,, Bangalore, Karnataka, 560063

        Order id:[protected]-8775103
        Product : salwar studio multicolored blouse

        I received order day 2 days back and i placed request for return on the same day as i had issue with the size, after return pickup myntra refused to return money saying price tag is missing. I returned package in same condition with all the things intact and there was no price tag when i received the product as it is blouse and there is no place on the cloth/blouse to put a price tag. Kindly help me at the earliest
        Myntra.com customer support has been notified about the posted complaint.
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          Seema Vajpeyi
          from Mumbai, Maharashtra
          Nov 25, 2019
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          Address: 103, Runwal commercial Complex, LBS Marg, LBS Marg, Mulund ( West), Mumbai City, Maharashtra, 400080

          I have been a regular buyer at myntra, but since the last two weeks the guy (Pawan) who comes to deliver the products has some serious behavioural issues. He doesn't deliver on time, wants me to keep calling him and he keeps missing the packets.

          Harrasment2 when he comes to deliver, he tries to touch my hand. Well since its my office, he has to maintain his limitations.

          Harrasment 3 he has a habit of throwing the packets around my working desk, trying to talk to me for no reasons, when he is very well aware that i have esclated the matter to the customer care at myntra.

          What has surprised me id that after speaking to shreya, dheeraj, vishal and 2 more cs people 9 repeating the whole incident0 and being promied that they would ensure that either this guy learns to behave himself or he doesn't turn up to my office, i see him again today coming for an delivery with his same wicked smile.

          Is myntra a women friendly site?
          Do they do a background reference check of the vendors that are hired to deliver their stuff?
          How can a site that self proclaims itself to be no 1, make a lady feel unsafe?
          Myntra.com customer support has been notified about the posted complaint.
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            K
            Kopal Kothari
            from Delhi, Delhi
            Nov 25, 2019
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            skechers shoes

            Address: Challaghatta, Jc Serene, 560037

            I ordered for skechers shoes on myntra for rs 7999 along with jackets. I received all the products in a big polythene bag of myntra but when i opened it, the shoes were in cardboard box without any cellotape on the box. The shoes inside the box were in a polythene and were used puma shoes without any tag on it. I called myntra and told them about it and also have sent them photos but they rejected its return.
            How can it be taken for...
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            B
            binary god
            from Delhi, Delhi
            Nov 25, 2019
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            Address: 110008

            I am unable to return my shoes which got delivered today and myntra says it is impossible because credit point is collected. It is misleading on their side because there wasn't any warning or alerts popups while clicking that. There was a small exclamation mark which is usually hard to notice in the first place.

            They give no other possibilities to return and this is ridiculous because they could if they want.
            Myntra.com customer support has been notified about the posted complaint.
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              R
              Ritama
              from Mumbai, Maharashtra
              Nov 25, 2019
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              Address: Kolkata, West Bengal, 700086
              Website: Flipkart and myntra

              Flipkart has told me that it will take legal action against me for not being able to clear my paylater due. The reason i was unable to is that they had been showing the wrong amount. The actual amount should be 777. And they have added another 763. The item that was ordered worth 763 has been returned to origin through myntra but due to some glitch in either of the companies, my paylater has not been updated. I have called both the companies but to no avail. I have been forced to pay an extra amount of 800 as flipkart paylater because i have been threatened by flipkart that they would take legal action. Yet there has been no initiative to process refund or provide any resolution from their end. As you can see the amount of 763 has not been adjusted. I have already contacted them and they have told me that they have processed the refund
              Now i am going to take legal action for harassing me in this manner. They told me that they would resolve this issue but both the companies are bent in blaming each other and have acquired money from me through fraud
              Myntra.com customer support has been notified about the posted complaint.
              Nov 25, 2019
              Updated by Ritama
              Order id[protected]-3625703
              Nov 26, 2019
              Updated by Ritama
              Please return my 100 rupees late fee as well since I couldn't pay the amount due to glitch of both the companies and I had called several times before last date to resolve it
              Nov 28, 2019
              Updated by Ritama
              Flipkart has told me that it will take legal action against me for not being able to clear my paylater due. The reason I am unable to is that they have been showing the wrong amount. The actual amount should be 777. And they have added another 763. The item that was ordered worth 763 has been returned to origin through Myntra but due to some glitch in either of the companies, my Paylater has not been updated. I have called both the companies but to no avail. So due to wrong paylater amount being shown, I could not clear the due on time and now they have levied extra 100 rupees on that basis. After 3 months today they solved the problem, but has not adjusted the late fee. Please ask them to give back the money they took as late fee. My account is with the e-mail [protected]@gmail.com
              Hi,

              I have received a package from Myntra with my name, Vaishali, and my address, No 11 subramaniyar koil street, velachery, chennai-42 Velachery Chennai 600042 India". However, I have not ordered the product nor has someone ordered for me. The bar code on the slip details is "ML[protected]". I am concerned about safety. Need urgent help!
              I got my my saree yesterday which not as per specified product and mistakely redeemed the insider points this is my first order from myntra and i dont aware about 3 rd option which is redeemed points and now im not able to exchange which is not satisfied .

              I dont want your insider points just want replacement for my product . Need help
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                Pbansal8559
                Nov 24, 2019
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                refund on hold

                I had ordered one dorothy perkins jeans which i returned due to very poor quality. I got a message that due to orginal tags missing the refund is on hold. But i raised a complaint that i had returned the product as it is. Whenever i would call them for the follow up they would say that they will return the product back to me. I told them you keep the product and my amount also., but just show me the proof that they had dispatch ed the product...
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                S
                Sushma changavalli
                from Nagpur, Maharashtra
                Nov 24, 2019
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                I purchased 3shirts from myntra costs rs.763.25 each total rs.2290 on[protected] through andhrabank debit card. I cancelled my order and i should get my refund on[protected]. I raised this issue myntra gave me this reference no: 74332749290928956720673 but my bank didn't get any refund on my behalf of rs.2290. I informed to myntra they are not responding today i, e 24/11/19 they are saying from there end it was done. Please do something to get back my refund i have been waiting for my refund since 1 1/2 month.
                Thankyou
                Myntra.com customer support has been notified about the posted complaint.
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                  A
                  Abhilasha Vyas
                  from Mumbai, Maharashtra
                  Nov 24, 2019
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                  Address: New Delhi, Delhi, 110018

                  I placed order for a lehenga of worth rs 16000 approx on 9 nov 2019.. I recieved it on 16 november 2019.. Order no.[protected]-9709101... I recieved wrong product and asked myntra to place return request for it.. Myntra denied the pickup.. I asked to help me out for the return and refund my money
                  .. But myntra denied and is not accepting the return.. What to do now??
                  Myntra.com customer support has been notified about the posted complaint.
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                    Adi manikantareddy
                    Nov 23, 2019
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                    Address: 532484

                    My order number:[protected]-6567403
                    I ordered 2 branded wrogn shirts (Colour: blue colour& olive green colour) but i received only one.. That is olive green that also different size received. I ordered xl but their provided l (Return also completed and received the refund also).. I call and says this complaint : their agents says wit for 2 days says daily but did not given daily extend only after 2o days their said our order is declined says what is going on i dont know pls help...
                    Myntra.com customer support has been notified about the posted complaint.
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                      D
                      Dhwani28
                      from Jaipur, Rajasthan
                      Nov 23, 2019
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                      Address: Jaipur, Rajasthan

                      Barcode code: olive green t-shirt : u100ip39918088
                      The t-shirt is on hold for the return
                      Barcode code : black and white t-#.
                      U100ip39918092
                      This is also on hold.
                      And it didn’t return because of the colour difference but i got the blue colour but on description it is written black and white only. And the delivery executive didn’t take it because of the colour.
                      And i am returning because of the size issue. The size is too big for me. So please solve my issue
                      My name is :dhwani goyal
                      Number: [protected]
                      Myntra.com customer support has been notified about the posted complaint.
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                        S
                        Seher Puthanvitle
                        Nov 23, 2019
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                        Address: 400050

                        I just made a prepaid order. But it's not added in my account and hence can't view it's tracking history. I have been charged for it. If money is deducted the i should be able to see it in my account of myntra right? I need to know about the order as soon as i make a payment. After all it's my money. Such vague and irregular website faults are unacceptable
                        Myntra.com customer support has been notified about the posted complaint.
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                          Pbansal8559
                          Nov 23, 2019
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                          I had ordered dorothy perkins jeans but returned it due to very poor quality. But i got a message that it had failed quality check because of the original tags not there. Then i raised the complaint that i had returned the product with whatever the tags were there, and i asked them that they should have a proof that when they are dispatching a product. They are clearly misbehaving with the customer by dispatching wrong product s with the misplaced tag
                          Since the amount is huge 2800 i clearly need my refund back.
                          Please lodge a complaint against myntra for a clear fraud and help to initiate my refund.
                          Myntra.com customer support has been notified about the posted complaint.
                          I had ordered triumph bra from myntra but due to size issue i had returned it but i got a message that it failed quality check even when i have returned the item with original tags and packed in the original box. And when i called them they are just misbehaving firstly they didn’t call back for sometime and when they call backed they had just put my call on holdMy product was worth Rs. 1500
                          So i want my refund.
                          I returned pack of AASI - HOUSE OF NAYO Women Pink & Golden Solid Kurta with Trousers & Dupatta. But i got a message from myntra as it was failed in quality check because it doesn't have price tag. But i returned the pack with price tag and the boy who came for pick up the product has taken the pic of barcode from price tag. Still i haven't get any update from myntra about my refund. It just kept in hold due to failed in quality check. Please resolve my issue and refund the money.
                          I had ordered bra from myntra but due to size issue i had returned it but i got a message that it failed quality check even when i have returned the item with original tags and packed in the original box. I want my refund
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                            V
                            Vknish
                            from Mumbai, Maharashtra
                            Nov 23, 2019
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                            Dear team,

                            My myntra account with below details got blocked by myntra itself. When i asked for reason they provided me a pdf of policies and asked to go through it. They said that i had breached one of their policy but not sure which one.

                            I refuse to believe i have breached any of the myntra's policy and request to reactivate my account.

                            Account details below:
                            Email: vishnu. [protected]@gmail.com

                            Thanks,
                            Vishnu
                            Myntra.com customer support has been notified about the posted complaint.
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                              shear
                              from Mumbai, Maharashtra
                              Nov 20, 2019
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                              Address: Sarita Vihar, 110076

                              Order no.[protected]-3627001

                              This complaint is regarding above mentioned order number which was supposed to be delivered on 18th november and till today it is showing shipped. The status remains same from 14th november 2019. More surprisingly even the myntra team does not have any update and they just playing the pass the batton game. Everyday they give tomorrow’s time. Please help me out
                              Myntra.com customer support has been notified about the posted complaint.
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                                Mitalig
                                from Surat, Gujarat
                                Nov 20, 2019
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                                We ordered 2 denims of roadster on 17th nov. At the time of order, delivery date promised was 20th nov for 1 product and 22nd nov for another.

                                However, till date we have not received any update regarding the order

                                Order was placed considering the delivery date, as we need to move out station then.

                                Request you to consider the same and expedite the delivery process

                                Kindly attempt to deliver the same latest by tomorrow i. E 21st nov, 19.
                                Myntra.com customer support has been notified about the posted complaint.
                                On 9th of November 2019 I ordered 2 products from myntra but my order didn't get placed and my money got debited from my account.
                                Please refund my money as soon as possible.

                                My details-

                                Name: Papiya Paul
                                E-mail: [protected]@gmail.com
                                Ph: [protected]
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                                  Siri Gowda
                                  from Mumbai, Maharashtra
                                  Nov 20, 2019
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                                  Address: Shimoga, Karnataka, 577201

                                  I m a regular myntra user and now my account is locked without previous notifications. I have purchased products worth 20000 and now i want to exchange and return some of them. So kindly help me in unlocking the account. I m from a middle class family and can't afford to lose so much of money. Please help me with this. At least let them activate till i have dealt with the products which i have purchased in the last one month.
                                  Myntra.com customer support has been notified about the posted complaint.
                                  My mutra account is locked, their phone nber is invalid. They do not have an email address to send query or find out what to do. I have approximately 2200 INR in my Myntra wallet.
                                  I am helpless. I do not know what to do or how to contact them.
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                                    sujith henry
                                    from Manjeri, Kerala
                                    Nov 20, 2019
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                                    I recently ordered a watch through mytra and after ordering, it showed 2 weeks time to deliver the product. While tracking, it showed that the product reached the nearest ecom courier facility within 2 days. After about 5 days i got a msg that the product was out for delivery. But i never received it. After complaining abt this to myntra customer care. They suggested that i wait for 2-3 days. Now i got a msg saying that the package has been returned back. The total process looks fake and something s fishy, they let you buy something on an offer and hold the money for 2 weeks. Talking to customer care is useless as they only know to apologize and not sort out the problem.
                                    Myntra.com customer support has been notified about the posted complaint.
                                    Hai sir I have ordered a hrx jeans on May 21 unfortunately the item was not good and I have initiated a refund but I dint got my refund yet so please initiate an enquiry on this

                                    Thanks®ards
                                    Naveen raj
                                    I placed an order which was RAYMOND CLOTH FABRIC and it doesn't have any MRP tag. Now the myntra is refusing to accept the return static mrp tag is mIssing. Myntra agent picked up the product but next day recieved msg that procuct tag is missing. Even though i have return the product in the same condition i have received.
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