Myntra.com Complaints & Reviews

Today I got my order delivered but instead of Rs 893 the delivery person took Rs 993 from my family. I'm usually in the office on weekdays and trust that Myntra will not charge extra, but was highly disappointed. When I called customer care, they said Rs 100 was for COVID donation. I didn't want to donate to some fraud company. Why at the time of payment my cart didn't show any donation amount?

Hello,
I received damage product and trying to return it but 10days over till now no one is responding. they are taking 48hr to reply one message and when I give review they don't approved i.e., I just want to return that product, but I am unable to do that Kindley please help to do that because I am totally stuck, I need to relocate but due to this issue i am unable to do that also. I called more than 20 30times to customer care but they also don't help correctly. they are saying this is backend work and we are not aware about that so I don't know who will solve this issue Kindley please help me there is hope from consumer complain thank you.

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I ordered a kurta set from Myntra but received only Kurta in package. When I called to Myntra customer care they initiate the return and approved it. But delivery partner is denying to pick the product as he is asking for full set of product. When I have received Partial product how can I return full set?. Please help me to get my refund.

I ordered boat 103 bluetooth earphone through mymtra on 03/05/23 whose order number was 123498021376423059903 price was Rs 1209 the same was delivered on 06/05/23 but the boat was not as I ordered after seeing the photo, wrong design was delivered, which I informed to myntra customer care Requested for return but no solution was given, due to which I have complained to national counsumer grievance, whose complaint number is 4511266, myntra customer care sir, please return my goods and give refund, otherwise I will send notice to district court I am going .An

Unable to open my Myntra account as my phone number changed. I want to change my registered mobile number.

Sangria Ethnic Motifs Printed Kurta with Trousers did not receive even though it shows delivered on 26th April 2023. I stay abroad and was only able to check the package post reaching India. I tried to raise the complaint with customer care as the time was post 72 hours they refused to register a complaint or try to help me in any possible way. The worst customer experience ever.

I have ordered my product on 3rd of April and it got delayed and delayed. I have connected with customer care executive for more than 10 times and everyone is giving me only timeline and fraud promises. Neither they are refunding and nor delivery a product. CCE don’t have any solution so they are cutting my phone every time without any solution. No one is responding pronperly for my issue and complain. There is no any logical reason to hold my amount.

I ordered Varanga kurta set from Myntra and i didn't like it so I placed a return request and the product I requested for return was picked up by the delivery agent after checking everything. Same day I received a text saying that the return request has been put on hold as it did not pass quality check, which was shocking.
When the delivery agent picked up after checking everything how was that possible?

I have been trying to contact Customer care but couldn't get through.

The price of the above product is Rs. 1599/-

I'm looking for Adidas Astro lite2.0 M shoes on Myntra (Size UK 11) but it is showing out of stock. When or whether it will come back to stock...

I have order two shoes from Vans, and when the delivery was made, I opened the box both of them was from the company FILA .

I have call the delivery agent right away, from their "Call Agent" option shown near the order, within 15 minutes of deliver .
Delivery guy asked to raise return request.

I have raised the request of return but they have declined the claim. I have reopened the issue but they did it again.
When I am calling customer care and they are also not able to do help there .

I can really can not accept this fraud of delivering cheap products.

I have ordered a product from Myntra and they delivered the product but product is not up to mark as shown i wanted to return but in their application they are showing product is not delivered yet . please help .

My Myntra item is not getting picked for return they have been cancelling my request after notifying me that the delivery boy from ekart is out for pick up but I didn't receive any call and no one came to pick the item, this is really not fair this is my third time requesting for return I need my refund!
They are sending message saying the item is mismatched without even coming to pick up the parcel what is this!

I had placed an order under a coupon which made my order non-returnable but there was an option of exchanging it. Once the order was delivered, I had to place an exchange request because the product didn’t fit properly. But now the app is showing that exchange isn’t available at my address.

The customer care were not able to help with an issue with login to online account. They took one week and asked so many details and even then were not able to resolve the issue. This is the worst experience with customer care. Also, Myntra do not have a stable IT system to support customer account....

My myntra account has been blocked for no reason. They have mentioned in the email that I violated the clause for 4 that contains so many thing and does not point to anything that I did. When I called the customer care, they said it happened sometime I will raise the complain and it will sort out in 2 days and after two days when I called they there is no option to restore the account.

Hello,
I guess Myntra is indulging into a scam of showing products at lower price at times as an offer and as and when the customers purchase the product if they can't deliver the product they will deliver a different product attaching the bill related to the ordered product...then the customers cannot exchange or return the product ..this happened to me twice...I wish they resolve it this this time

I received a brand new product from Myntra. But due to price fluctuations, I placed a new order and placed a return request for previous order. The order was picked up by the delivery boy after proper investigation. At evening I got an update that product failed to pass the quality check and the product was returned to me the next day. I WOULD LIKE TO INFORM YOU THAT THE PRODUCT WAS NEVER USED. ALL THE BRANDING AND LABELLING OF THE JEANS WAS INTACT AS IT WAS. EVEN THE FACTORY SMELL OF NEW CLOTH IS STILL COMING FROM IT. I am sharing the photos of the jeans I’m still having.

I had received a defective Calvin Klein t-shirt "men brand logo printed pure cotton t-shirt" in XS size from Myntra. It was a white color t-shirt.

When I received the product and opened it, the C letter (in the logo word "CALVIN") was received in a peeled off condition and also the letter N (in word "NEW YORK") was fading 50%. Also at the left bottom side at waist area the stitching of the t-shirt was torn up to 1 inch.

I had tried many times from the day I received, to exchange the product for same size of mine as return was unavailable, but unfortunately I was unsuccessful in doing that as it used to say that the address they have delivered this specific t-shirt to is invalid for pickup (which clearly sounds pretty theft full in nature).

Then I tried many times to reach customer care over call, but again I was unable to do so, as they don't given any options through which we can have a word with their customer care executive.

At last I tried the chat option on the Myntra app that was available and had a word with their executive Mr. Shadique under the Chat ID : 30986132, where he confirmed he will sort out a resolution for the issue within 24 hours. Within a few minutes I saw, as I checked back that my complain was closed stating " We regret to inform you that your claim for the return of the product cannot be accommodated as the product was shipped to you in a proper and intact condition after a successful quality check".

I am sure one can clearly understand how Myntra is running away from resolving the issue to make a theft of my hard earned money. I have even provided Myntra with the photographs stating my acclamation to be very real and true, with Myntra talking baseless with no photo proofs to prove that I was handed over with a non defective product.

Kindly help resolve this serious issue.

Order ID # 1233090 [protected]

Myntra sent me a wrong item instead of Jeans so I am returning it. It is continuously showing for pickup from last 3 days but neither I get any call nor any email and it is getting canceled everyday without my knowledge. I have complained to mantra for this but no solution is available. Please pickup it and fix the problem by refunding my money.
Thanks

Order ID # 1233090 [protected]

Myntra sent me a wrong item instead of Jeans so I am returning it. It is continuously showing for pickup from last 3 days but neither I get any call nor any email and it is getting canceled everyday without my knowledge. I have complained to mantra for this but no solution is available. Please pickup it and fix the problem by refunding my money.
Thanks