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Myntra.com Complaints & Reviews

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Last updated May 5, 2024
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Myntra.com reviews & complaints page 25

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P
Priyanjalisgr
from Agra, Uttar Pradesh
Mar 2, 2023
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Return on hold- quality check

Hi, i ordered this dress from myntra on 13th feb 2023 and requested a return of product on 28th feb 2023 as it had 30 days return policy and i was out of town due to some office work.
The dress came dirty and looked used also the quality was not according to the price which was 4000 approx.
Order ID # 1228105 [protected]
The executive came for return on 2nd march 2023 and took the product as all the tags and packaging...
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rinishasen555
from Pune, Maharashtra
Mar 2, 2023
Mar 11, 2023
This thread was updated on Mar 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a wrong product for which myntra is not accepting return request and refund confirmation

Address:Bengaluru

I had placed order on myntra on 25/02/2023 for "Puma Unisex Grey Aerogram Blaze Sneakers Casual Shoes pricing 5, 999 INR" [Order ID # 1229181 [protected]]. After approximately 1 day the order got delivered and upon unboxing I found out that the puma box contained "fake Nike shoes with no tags". I immediately initiated an return providing them with all necessary things which was required to validate the claim. I have even captured a video...
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divyasoni28
from Powai, Maharashtra
Mar 1, 2023
Mar 10, 2023
This thread was updated on Mar 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didnt get my refund by mistake they put my refund on hold (Anouk Women Green & Mustard Ethnic Motifs Printed A-Line Kurta )

Address:Myntra

I didnt get my refund by mistake they put my refund on hold, Hi Sir/Madam, I purchased a product for Rs. 839 from Myntra on January 9th, 2023. Due to some issues, I returned the product on January 17th, 2023, but I have not received the refund for the product yet. I raised a query with Myntra, but they said that they had processed my refund, and I should contact my bank. However, when I went to my home branch bank, SBI, they said that Myntra...
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Sketyy
from Pali rajasthan, Rajasthan
Mar 1, 2023
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Denying exchange request

Address:Embassy tech village , outer ring road devarabessanahalli village bengaluru , 560103
Website:Myntra / levi’s strauss myntra design private limited

I ordered a tshirt from myntra it’s too small in size so i placed a exchange request but it’s showing my location unavailable for exchange of that product whereas new delivery of that product is available on my location what is this scam? I can’t keep wrong product with me i want exchange asap and i was tol disturbed by the delivery boy also even after answering him about my unavailabilty in town and i told him delivery date is on 1...
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AnuSoni76
from Powai, Maharashtra
Mar 1, 2023
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Wont accept my return

I ordered Allen solly shoes for myself. They were too big for me so i applied for a return the same day with all the tags and bills intact and they rejected my return stating it was used and now they redelivered the product and wont let me return it. I have applied for a return again and they send a text stating my return woll be pickup up today and 1 minute later they send another text stating they rejected my return because the product...
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Prajjwal123
from New delhi, Delhi
Feb 28, 2023
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Non returning of product which is received as it is

Placed an order for a shoes I received it and the size was not fitting me. So I placed a return request and packed it with the tags Now they didn’t return my money and said it failed quality check so they are resenting me the product. When it’s not fitting me what will I do with it.Ridiculous company cheating people. Never will I shop again on Myntra.

This is more painful while returning the product when courier guy comes...
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Nishu_01
Feb 27, 2023
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Daniel wellington watch

Address:Bangalore

I have cancel the order of deniel wellington watch on feb 10, but till now i have not received any refund from myntra and whenever i call customer service they are wasting my time.

[protected] this is the reference number they have given but i have not received any refund from this.

[protected] this is my registered number in myntra. please refund my amount...
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R
ruchikaty
Feb 26, 2023
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Product is not being picked up for refund.

Rubans Jwellery delivered on 17th feb. We have put for refund on the same day. since then 2 times my order has been cancelled for refund due to tag issues. But tag was already not present while it was delvired. Raised multiple request but Myntra keeps on extending the date of request raised...
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Address:Banglore

13 Feb 2023 i recived shoose order based but I not receive correct product.after then i complaint to customer care on 14 Feb 2023. But no any refund and only they give me new max time line again and again. I have no solution on till date 26 Feb 2023....
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Sonal1408
from Chennai, Tamil Nadu
Feb 24, 2023
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Product shown as delivered but not delivered

On 20th Feb 23 afternoon, the delivery person of Myntra called me for early delivery of 2 orders (2 Hencock shirts). I told him to keep the parcel outside my flat on 11th Floor. But when I came back the order was not there. Order ID # 1228389 [protected]. I raised the complaint with Myntra helpcenter twice but both the time they declined stating that the delivery partner has confirmed the delivery....
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A
from Haldwani, Uttarakhand
Feb 23, 2023
Feb 28, 2023
This thread was updated on Feb 28, 2023
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Exchange of Teakwood Leather Chelsea Boots

Dear sir/mam,
On 3rd feb I ordered chelsea boots size 8 from Myntra and received it on 6th feb 2023. Due to size issue I want an exchange. Moreover the size 7 was in stock after 10 days and I immediately processed for exchange on 16th feb 2023. On 20th feb the delivery person from Ekart logistics came to my home and due to some issue he cancelled the exchange. Later that day I visited the Ekart Logistics office in my locality and...
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Sudeepta141
from Bengaluru, Karnataka
Feb 23, 2023
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Return failing due to Product Quality Check Failed

Product Return No : [protected]
Order No :[protected]-8429003

I had ordered one dress ( Moda Rapido Navy Blue dress). Due to the slowness, by mistake ordered it 3 times of similar size.
The product was supposed to get delivered in 1 day, so by the time i realized, couldn't cancel the products.

I was out of town for some days, so the delivery person couldn't reach me and product was delivered...
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Address:WeWork Spectrum, 307, Chincholi Bunder Road, Malad, Rajan Pada, Mindspace, Malad West, Mumbai, Maharashtra 400064

Return Pick-up of white, black and yellow leggings successful but Myntra declined it and not refunding my money. The logistics of Myntra is a cheater and playing foul game with customers. Myntra refunded for only one legging but has been closing the complaints lodged for all the two leggings.
Myntra has taken the pick up product and has hijacked customer's money by not refunding it. Its worth Rs. 499 each....
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MEDAPATI.vara prasad reddy
from Hyderabad, Telangana
Feb 23, 2023
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My order and pickup is delayed

I ordered one blue navy van hausen pant...
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Pahmad
from Jamshedpur, Jharkhand
Feb 21, 2023
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Not pick defective material

I have purchase a ladies suit set with dupatta from Myntra deliver the same on 09.02.2023, when open found dupatta is defective, I have create the return on 10.02.2023 return approved from Myntra and assign for pickup to (Ekart Logistics) there logistic partner cancelled the pickup mention "as you deiced to keep the product" I have received a sms then I know that pickup is failed. I have talk to Myntra customer care he raised a complaint...
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naina308
from Delhi, Delhi
Feb 18, 2023
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Exchange not delivered

I had ordered a dress on Mantra, which was delivered on Feb 7th, 2023; However, it had the magnetic tag still on it.

Feb 7, 2023: I contacted the Mantra customer care through their chat feature and asked them what reason I should select for exchange. I was simply asked to put in an exchange request through the app, and was given no clarity regarding the rest.

I put in an exchange request citing that its a defective...
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Address:16 MNR, Sri Sai Nilaya Hospalaya ,HSR layout, Bangalore, Karnataka, India(560102)

Hi Team Myntra,

This is my first time I used Myntra for online shopping and got very bad experience as I have ordered a Bluetooth Speaker of Portronics of 20 watts (khaki color) and I loved the product but due to some technical issues Myntra cancelled my order.

Please check the screenshot attached for your reference.

Kindly help me get the same product at the sale price. I ordered it 1899 Rs....
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K
Kshdjdn
from Chandigarh, Chandigarh
Feb 16, 2023
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Size restocking

I am a size L/XL since past one year i have adored a dress on the site named Kendall+kylie women solid t-shirt dress but for the whole year i have kept the track to check if the size was restocked and it was not either out of stock or when restocked only size s and M where restocked, pls solve this problem...
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Akshimaduuta010
Feb 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund,Wrong product , failed pickups , bad customer care

On 29 january 2023 i placed an order of 2 items from myntra which were mango trousers . On 4 february i received 1 trouser and 1 wrong product which was mango footwear instead of trousers . I put it on exchange under wrong product received title and pickup was scheduled for next day . The pickup guy rejected the wrongly received item and was asking for trousers which i never received. I contacted myntra customer care and they on their own...
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Akshimaduuta010
Feb 16, 2023
Mar 8, 2023
This thread was updated on Mar 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product , failed pickups , bad customer care

I ordered two mango trousers on 29 january 2023 . On 4 february i received 1 trousers and 1 wrong item that is mango footwear instead of mango trousers . I put the wrong item on exchange under the wrong item received and the next day the pickup failed as its system was not acknowleding the wrong item received. Then i contacted the customer care and they asked me to wait on the assurance that it will be picked up the next day . But again its...
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