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Myntra.com Complaints & Reviews

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Updated: Nov 3, 2025
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Myntra.com reviews & complaints page 25

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A
Abhishek mishra 2
from Dehradun, Uttarakhand
Apr 21, 2023
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Asics Gel game 9 tennis sports shoes

The product was different from the ordered product. Even exchanged product received was again different. Complained about the same but didn't get any response. Now I am having an undesirable product. I want return and refund against the same order.
Attaching pics of product with tags and original condition....
+2 photos
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Mojo11
from Guwahati, Assam
Apr 21, 2023
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I received a pair of shoes on 20th of April 2023 and found the box of the shoes in a half torn condition and the Shoes Had stain marks. So I requsted a return and it was picked up on 21st, the next day. In the evening, I received a mail from Myntra that my return request has been cancelled .the query is what are the legitimate steps they are going through and why this harassment for a customer?
Myntra.com customer support has been notified about the posted complaint.
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    B
    BAVANA P T
    Apr 21, 2023
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    Received product without tag

    I'd ordered a product from Myntra and received without tag. And now they're denying to pick it up. I've raising complaints multiple times they say they will schedule a pick up. But then delivery agent rejects the pick up coz he's unable to pick it up without tag....
    +2 photos
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    A
    Aftab_Ali_01
    from Guwahati, Assam
    Apr 21, 2023
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    Website: www.myntra.com

    So recently I purchased a white shirt of havard brand from myntra. On receiving the product, I didnt like the material and the size so I returned it. And the so I returned it to the person sent by myntra to pick the order on 23 may 2023.

    But then they gave a notification that the product return is put on hold as the product didn't pass the quality check due to the tag is missing, which is not true.

    I have seen the tag when I returned it to the product. There were two tags. If there were any more tags, then I don't know because when I have received the product there were only two tags which was there when I returned the product. That means they already gave me a defective product. And now they are not giving my money back.

    This way they are duping innocent customers through such unethical schemes.

    I wat my money back.
    Myntra.com customer support has been notified about the posted complaint.
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      A
      AjishAs
      Apr 21, 2023
      Resolved
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      Resolved

      Address: Not Known

      The delivery partners associated with Myntra.com is not collecting the product and unable to get the refund.

      Customer Name: Jhansilal
      Mobile Number: [protected]
      Order Id: 123276506446385171403
      Return Id: [protected]

      Compliant Number IN[protected]

      Concern is as follows.

      Delivery agents not coming to take delivery and marking it as attempt failed. They call and tell they will come but nobody comes.
      If the same thing happens over 3 times, they can close the issue.
      Requesting Myntra to take action against such malpractice by delivery agents who are literally ruining the reputation of such brands.

      Appreciate received a refund and a genuine pickup at the earliest.
      Apr 21, 2023
      Complaint marked as Resolved 
      no steps have been taken by the company. The compliant has not been sorted
      Myntra.com customer support has been notified about the posted complaint.
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        S
        sudhakar sak
        from Chennai, Tamil Nadu
        Apr 20, 2023
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        Order Tracking Id[protected] . I placed order on myntra on 3rd April, 2023, order delivery date was 13th april, 2023, but the order has not been delivered yet and also no reason for delay was mentioned. When I contacted the customer care, first they told me to wait for 48 hrs then after 3 days again they are asking me to wait for another 48 hrs. Customer care agents weren't able to give a tentative date for delivery. It was a prepaid order, I requested for cancellation but they mentioned it can be cancelled only during the delivery of the product since the product has been shipped. Please kindly take necessary action
        Myntra.com customer support has been notified about the posted complaint.
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          R
          raghu8951
          Apr 20, 2023
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          Website: MYNTRA

          I had ordered the CROCS and made pre-payment. But I received a duplicate product. I have raised this issue to to consumer care of Myntra who are not responding even after noting the issue. Hope this issue gets resolved and I get my money back
          +4 photos
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            P
            parvez_shaikh._
            from Ahmedabad, Gujarat
            Apr 20, 2023
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            I ordered a sweat shirt of the M size but L size sweatshirt was delivered to me, so I placed a return order immediately, initially it was showing that the pickup will be done within 1 week which is 15th April. But it didn't happen. Then again it was showing that it will happen by 19, after some days it was 22, than again 25, 27 and now it is showing that it will be picked up on 30th april. I also tried contacting an executive but they are maing delay too. Not a proper response received.

            I am mentioning the Invoice Number and Order number below
            Invoice No; I0324GA[protected]
            Order No;[protected]-9281401
            Myntra.com customer support has been notified about the posted complaint.
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              M
              Miss_Yasmin
              Apr 20, 2023
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              Return on hold due to quality check failed

              Product return no.: [[protected]]
              Order no.:[1233540 [protected]]

              I had ordered a jeans (Women Navy Blue Light Fade Mom Fit Stretchable
              Ripped Jeans) on 16th April 2023 from myntra. It arrived early (18th April). I tried the jeans out but due to fitting issues I decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product....
              +1 photos
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              M
              Myntra_bana_Santra
              Apr 19, 2023
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              Address: Must be on Moon. What on earth takes the product more than 13 days??

              The expected Delivery date at the time of placing order(6th April) was 17th of April. And the product had reached Pune(destination city) before 17th. When it was not delivered on 17th I still had hope that a brand like Myntra will take this as a priority and will somehow get it delivered in the early hours of 18.

              On 18th morning I tried to track the product which I found to have reached Warje which is barely 6 km from the destination address. It didn't get delivered on 18th. The customer care wasn't much to satisfaction.

              On 19th morning I tried to track the product and it again reaches the Warje Hub. What is Myntra exactly hiding from me. Late deliveries- Product arrives at the same hub multiple times.. Above that, I now have a 7days solution window!! Seriously!!!
              The product is barely 6km away from the address and it takes you 7 days to deliver that??
              +1 photos
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                S
                Srishty Kapoor
                from Hyderabad, Telangana
                Apr 19, 2023
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                Website: www.myntra.com

                I ordered from Myntra which had Faballey jumpsuits but they delievered me 1 pyjama of XL size & one different color jumpsuit,
                After calling them multiple time, raising complaint with customer, they are not ready to accept its their mistake anddenying my exchange or return request.
                I am Elite member of Myntra & still this kind of behaviour is there.
                These companies are really looting innocent people of India.
                I demand justice in this case .
                really annoyed with their customer serive.
                +9 photos
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                  S
                  Srishty Kapoor
                  from Hyderabad, Telangana
                  Apr 19, 2023
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                  Hi Team,
                  This is related to my 2 orders which I got from Myntra where I ordered jumpsuits and they delivered me XL size products of different type and size.
                  After raising complaints they are saying that we cannot return or exchange the product as it's not our mistake.
                  I don't understand how this is customer service .These companies should be closed .Purely looting innocent customers
                  Myntra.com customer support has been notified about the posted complaint.
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                    K
                    Kylie joe
                    from Shimla, Himachal Pradesh
                    Apr 19, 2023
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                    I ordered a suit from Myntra of Libas 3574₹ on 10 march but it’s not delivered yet to me the money is deducted from my card I called many time to customer care but they still can’t resolve my complaint
                    Myntra.com customer support has been notified about the posted complaint.
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                      S
                      Supriya Shroff
                      Apr 18, 2023
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                      I am facing an issue with my Order ID # 1232738 [protected]

                      Where 2 veromoda tops pink colour and another yellow colour has not been shipped yet and it is showing delayed shipping.

                      And no response from customer care as well .

                      I want my refund .
                      Myntra.com customer support has been notified about the posted complaint.
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                        H
                        Hibanazar
                        from Malappuram, Kerala
                        Apr 18, 2023
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                        My Myntra account got deactivated without any reason. While am using my app, all of the sudden i got a message saying my account has been deactivated. I contacted customer care more than 20 times. No one have no clue on what's happening. Some give false promises that my account will get activated in 2 days. It's a temporary deactivation. Some will say you can't activate your account anymore. They themselves don't know, why the account got deactivated. I can't access my orders, returns or anything. They are such irresponsible ones i have ever seen. I am customer of Myntra for the past 5 years. I am also a customer of Amazon, Flipkart, but i haven't experienced any such issues with any of them.the customer service is really pathetic. I don't have access to my account. I lost my money.i can't access my orders anything
                        Myntra.com customer support has been notified about the posted complaint.
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                          S
                          Smita_mishra
                          Apr 18, 2023
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                          I had ordered a wedge heel from myntra site, and after one day I raised return request.
                          A delivery boy came and picked it up.
                          After a day it's status showed as return failed.

                          I have complain multiple times about this, But no action has been taken from myntra end.
                          I have CCTV footage also. it's my humble request please look into it.
                          Myntra.com customer support has been notified about the posted complaint.
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                            6
                            62254
                            Apr 18, 2023
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                            I ordered cotton kurta with pants...instead they have given me threads branded kurta set . And now they are refusing to take it back
                            Myntra.com customer support has been notified about the posted complaint.
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                              A
                              aagmayank
                              from Delhi, Delhi
                              Apr 17, 2023
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                              I order 4 tshirts, 2 track pants, and 1 running shoes on 15/04/23. Got the delivery next day. Didnt like a particular Tshirt and raised a request for refund within 30 mins of delivery of product. To my utter surprise, after the pickup today I got the message that the product failed to meet quality checks!!

                              When I myself had put the tshirt(it was the cheapest amongst all) in the bag and handed over to delivery guy then how the hell did it says the tags are missing?

                              The company is a fraud along with its delivery partners. In my assumption, after the customer has handed over the product, the delivery partner might himself remove the tag in order to make some extra buck as he would be taking the orders again from warehouse to customer's place!
                              Myntra.com customer support has been notified about the posted complaint.
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                                R
                                Riya241
                                Apr 17, 2023
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                                Order no.[protected]-5120103
                                Return no.[protected]-9593701
                                I've placed return for a product which did not fit me well
                                But it was rejected as it failed the quality check
                                When I received it back, there was just a small mark of cello tape glue which was present initially also when I received it and it got removed easily by nail only
                                My mistake is just that - I did not do a "quality check"
                                I want to get it returned and want my money back as its not suitable for me
                                Myntra.com customer support has been notified about the posted complaint.
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                                  M
                                  mhkpr2023
                                  from Kolhapur, Maharashtra
                                  Apr 17, 2023
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                                  Address: Plot no 34 Manisha nagar kolhapur Maharashtra

                                  I have placed order on myntra of product on 3 April 2023 but order not confirmed & payment from my Bank account debited of ₹1039 against myntra order ID e4I7xVJK6XPAS540Fobz .I have already chat with myntra & he given ticket ID number IN[protected] but still today dt 17 April 2023 payment not refund from myntra...please refund
                                  +2 photos
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