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Myntra.com Complaints & Reviews

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Updated: Nov 3, 2025
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Myntra.com reviews & complaints page 30

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P
PoojaDurge
from Pune, Maharashtra
Mar 9, 2023
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I ordered Pothys Saree worth Rs 11045, and I received wrong product which is of Rs 1785 on 7/03/23. I have raised return request multiple times but they are rejecting by saying that the quality check was done before sending the product to me.
I talked with Customer care multiple times. No use.
Myntra.com customer support has been notified about the posted complaint.
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    2
    21amit
    from Bhuli, Jharkhand
    Mar 8, 2023
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    Address: Hirak road bhuli

    I ordered nike shoes blue color through myntra on 01/03/23 order number 122956581607200862101 cost Rs 2697 delivered on 07/03/23 but wrong product delivered black color not blue Done, which is clearly written in the barcode gray midnight colour, I made a return request whose return id-[protected] and myntra camplain number - IN[protected], but my product return was not accepted and the return has been cancelled, no problem myntra counsumer court only for thugs like you I have been created for you I am complaining about thugs and frauds above.
    +3 photos
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      N
      neethunair
      from Ahmedabad, Gujarat
      Mar 7, 2023
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      Myntra Customer Service

      I used to be a happy and satisfied customer of myntra, but in my last order all my reviews about myntra has changed and their Service have become horrible now .

      My Product was supposed to be delivered on March 6 and when i check its says its delayed, Since then i was calling to the customer care and nobody even bother to confirm the actual delivery date / Estimate date .

      Then after multiple follow-up i decide...
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      Vtaran
      from Dhanbad, Jharkhand
      Mar 6, 2023
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      Address: Dhanbad b.polytechnic

      I ordered aristocart bag blue color from myntra whose order number was 122851836445756234203 cost Rs 3849 on 19/02/23 the bag was delivered on 23/02/23 but myntra delivered wrong product when I made its return then myntra after a lot of complaint and hard work Returned on 02/03/2023 through delivery logistics, now asking for refund, myntra is not giving refund, while myntra itself approved the wrong product, one myntra gives wrong goods, then in the name of giving refund Chutiyapani does, it shows that myntra is a big thief company of mine3849 has been cheated, I have complained about it in National cunsumer grivance, whose docket number was 4298445, after the complaint, I was given a message that refund will be given in 48 hrs, but till now my refund has not been given, myntra customer care Mr. Sandeep And when talked to Miss Neelu, she said that refund Will not be given, why are myntra doing this, one you give wrong goods and do not return directly in the name of return, what do you want, I will complain again, no problem, I will forward it to the district court I have bee.
      Myntra.com customer support has been notified about the posted complaint.
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        H
        Harish Singh Routela
        from New Delhi, Delhi
        Mar 5, 2023
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        Address: E-261 Ganesh Nagar Ram Nagar Jaipur

        My right side buds is missing. I call 2 time in myntra customer care But they are not fixing my problem. Saying that our product cannot spoil. And blocked my account.
        Myntra.com customer support has been notified about the posted complaint.
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          M
          Mishu Kharb
          Mar 4, 2023
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          Address: kaushik orthopaedic pvt.ltd Plot No:1540 Rai Sonipat - 131029 HR, India

          Sir i had put return for visudh kurta set also gave return to delivery boy but till now there is no update of my order.Nor did I receive the refund
          Myntra.com customer support has been notified about the posted complaint.
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            P
            pradeepj123
            from New delhi, Delhi
            Mar 4, 2023
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            I ordered black jeans (Brand- here & Now) from Myntra but i received fake brand, Used, torn Jeans. When i complaint about it they are saying they have sent me the right product. This is really a Scam from Myntra. Many customers are also suffering from this type of Scam from Myntra
            +3 photos
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              P
              Priyanjalisgr
              from Agra, Uttar Pradesh
              Mar 2, 2023
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              Hi, i ordered this dress from myntra on 13th feb 2023 and requested a return of product on 28th feb 2023 as it had 30 days return policy and i was out of town due to some office work.
              The dress came dirty and looked used also the quality was not according to the price which was 4000 approx.
              Order ID # 1228105 [protected]
              The executive came for return on 2nd march 2023 and took the product as all the tags and packaging was there.
              After few hours i got this message of return on hold amd quality check not passed. I want my full refund as i am a regular customer of myntra also i have insider elite tag on my profile. So why are they doing this with me now. I want my money back. Please help me with that.
              +1 photos
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                R
                rinishasen555
                from Pune, Maharashtra
                Mar 2, 2023
                Mar 11, 2023
                This thread was updated on Mar 11, 2023
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                Address: Bengaluru

                I had placed order on myntra on 25/02/2023 for "Puma Unisex Grey Aerogram Blaze Sneakers Casual Shoes pricing 5, 999 INR" [Order ID # 1229181 [protected]]. After approximately 1 day the order got delivered and upon unboxing I found out that the puma box contained "fake Nike shoes with no tags". I immediately initiated an return providing them with all necessary things which was required to validate the claim. I have even captured a video right from unboxing that package where it is clearly seen that they have delivered a wrong product. Return request was put on hold and then they canceled it. Even after sending them the proofs of the wrong product shipped myntra refused to collect them as they were not the same as what was mentioned in the order. After repeated calls they reopened the issue but still no pickup arranged and no confirmation of refund. I am unsure now will they accept return now as it is past one week I have completely lost my trust with myntra bcz of such a pathetic service. How could they not value such an expensive package I want to return the products and in return i expect compensation for my loss.
                +1 photos
                Mar 11, 2023
                Complaint marked as Resolved 
                The escalation team finally did sent the return related mails to the warehouse office and the delivery guy picked up the product. Myntra then processed the refund.
                Myntra.com customer support has been notified about the posted complaint.
                Mar 06, 2023
                Updated by rinishasen555
                With reference to previous complqint, after multiple calls and chat with customer care they have give the BDO approval and had arranged one pick up date. The delivery guy came and just clicked the pics the wrong product. On asking why he wont pick up the order, he said myntra didnt send any approval pickup mail to him. He went back and failed the pickup order saying he would pickup the next day. But no further communication made on the next pickup date in myntra's portal. Till then already one day has passed but there is no attempt in scheduling another pickup date. I tried contacting customer care but they keep saying to wait for their update. I have lost hope in Myntra's customer care. Already 2 weeks passed and they including the delivery guy are coming up with new excuses to not pickup the wrong product and process my refund. I am in need of help please to get this picked up and get ny money back.
                Mar 11, 2023
                Updated by rinishasen555
                After multiple retries finally myntra sent the warehouse office the mail they need and the delivery guy picked up the product. Got the refund today. Thanks to the consumer forum for sorting this issue out.
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                  D
                  divyasoni28
                  from Powai, Maharashtra
                  Mar 1, 2023
                  Mar 10, 2023
                  This thread was updated on Mar 10, 2023
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                  Resolved

                  Address: Myntra

                  I didnt get my refund by mistake they put my refund on hold, Hi Sir/Madam, I purchased a product for Rs. 839 from Myntra on January 9th, 2023. Due to some issues, I returned the product on January 17th, 2023, but I have not received the refund for the product yet. I raised a query with Myntra, but they said that they had processed my refund, and I should contact my bank. However, when I went to my home branch bank, SBI, they said that Myntra had not initiated my refund, thats why it is not showing up in my bank account. I have been struggling between Myntra and the bank ever since. I have tried everything I can, but there has been no resolution to my problem. I even checked my bank statement, but it still does not show my refund amount. Please tell Myntra to provide my refund with a compensation of one month. It has been a month since I returned the product, and I still have not received my refund. I asked Myntra to share the transaction ID or statement, but they have not shared it with me yet. I have proper proof of my bank statement that shows I have not received my refund. I am attaching relevant files to this, such as the purchase and payment files. Please look into this serious problem and provide me with my refund as soon as possible. Thank you.
                  +3 photos
                  Mar 15, 2023
                  Complaint marked as Resolved 
                  myntra has provide my total refund. thank you indian consumercomplaints forum for your help
                  Myntra.com customer support has been notified about the posted complaint.
                  Mar 10, 2023
                  Updated by divyasoni28
                  its been 10 days for submitting a complaint against myntra but still i didint get my refund of 839
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                    S
                    Sketyy
                    from Pali rajasthan, Rajasthan
                    Mar 1, 2023
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                    Address: Embassy tech village , outer ring road devarabessanahalli village bengaluru , 560103
                    Website: Myntra / levi’s strauss myntra design private limited

                    I ordered a tshirt from myntra it’s too small in size so i placed a exchange request but it’s showing my location unavailable for exchange of that product whereas new delivery of that product is available on my location what is this scam? I can’t keep wrong product with me i want exchange asap and i was tol disturbed by the delivery boy also even after answering him about my unavailabilty in town and i told him delivery date is on 1 march he started calling before 3 days and disturbed alot
                    Myntra.com customer support has been notified about the posted complaint.
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                      A
                      AnuSoni76
                      from Powai, Maharashtra
                      Mar 1, 2023
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                      I ordered Allen solly shoes for myself. They were too big for me so i applied for a return the same day with all the tags and bills intact and they rejected my return stating it was used and now they redelivered the product and wont let me return it. I have applied for a return again and they send a text stating my return woll be pickup up today and 1 minute later they send another text stating they rejected my return because the product is used. How can they do this without checking the product? Please help
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                        P
                        Prajjwal123
                        from New delhi, Delhi
                        Feb 28, 2023
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                        Placed an order for a shoes I received it and the size was not fitting me. So I placed a return request and packed it with the tags Now they didn’t return my money and said it failed quality check so they are resenting me the product. When it’s not fitting me what will I do with it.Ridiculous company cheating people. Never will I shop again on Myntra.

                        This is more painful while returning the product when courier guy comes and says this can not be returned because there is no Brand tag in this..just want to know from myntra that why you people are not updated like others they just scan the Bar code and things get cleared...you people are still confined with price tag
                        and brand tag...and your pick up guy so called quality checker just check price and brand tag not the product and other details. This is really frustrating..
                        +3 photos
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                          N
                          Nishu_01
                          Feb 27, 2023
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                          Address: Bangalore

                          I have cancel the order of deniel wellington watch on feb 10, but till now i have not received any refund from myntra and whenever i call customer service they are wasting my time.

                          [protected] this is the reference number they have given but i have not received any refund from this.

                          [protected] this is my registered number in myntra. please refund my amount
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                            R
                            ruchikaty
                            Feb 26, 2023
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                            Rubans Jwellery delivered on 17th feb. We have put for refund on the same day. since then 2 times my order has been cancelled for refund due to tag issues. But tag was already not present while it was delvired. Raised multiple request but Myntra keeps on extending the date of request raised
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                              K
                              Kapil vadera
                              Feb 26, 2023
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                              Address: Banglore

                              13 Feb 2023 i recived shoose order based but I not receive correct product.after then i complaint to customer care on 14 Feb 2023. But no any refund and only they give me new max time line again and again. I have no solution on till date 26 Feb 2023.
                              Myntra.com customer support has been notified about the posted complaint.
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                                Sonal1408
                                from Chennai, Tamil Nadu
                                Feb 24, 2023
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                                On 20th Feb 23 afternoon, the delivery person of Myntra called me for early delivery of 2 orders (2 Hencock shirts). I told him to keep the parcel outside my flat on 11th Floor. But when I came back the order was not there. Order ID # 1228389 [protected]. I raised the complaint with Myntra helpcenter twice but both the time they declined stating that the delivery partner has confirmed the delivery.
                                Myntra.com customer support has been notified about the posted complaint.
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                                  A
                                  from Haldwani, Uttarakhand
                                  Feb 23, 2023
                                  Feb 28, 2023
                                  This thread was updated on Feb 28, 2023
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                                  Dear sir/mam,
                                  On 3rd feb I ordered chelsea boots size 8 from Myntra and received it on 6th feb 2023. Due to size issue I want an exchange. Moreover the size 7 was in stock after 10 days and I immediately processed for exchange on 16th feb 2023. On 20th feb the delivery person from Ekart logistics came to my home and due to some issue he cancelled the exchange. Later that day I visited the Ekart Logistics office in my locality and they informed me that due to stain issue the product the exchange is cancelled. Actually I want size 7 but I am stcuk with size 8 which is of no use for me. Furthermore the product I received on 6th feb i.e, size 8 contains Ajio invoice which seem quite inappropriate to me. I contacted several times to Myntra via mails and calls but they are not responding. Please help me in this issue as I want an exchange or a refund.
                                  +2 photos
                                  Myntra.com customer support has been notified about the posted complaint.
                                  Placed an order for a shoes I received it and the size was not fitting me. So I placed a return request and packed it with the tags Now they didn’t return my money and said it failed quality check so they are resenting me the product. When it’s not fitting me what will I do with it.Ridiculous company cheating people. Never will I shop again on Myntra.

                                  This is more painful while returning the product when courier guy comes and says this can not be returned because there is no Brand tag in this..just want to know from myntra that why you people are not updated like others they just scan the Bar code and things get cleared...you people are still confined with price tag
                                  and brand tag...and your pick up guy so called quality checker just check price and brand tag not the product and other details. This is really frustrating..

                                  Exchange of Teakwood Leather Chelsea Boots - Comment #4090920 - Image #0
                                  Exchange of Teakwood Leather Chelsea Boots - Comment #4090920 - Image #1
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                                    S
                                    Sudeepta141
                                    from Bengaluru, Karnataka
                                    Feb 23, 2023
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                                    Return failing due to Product Quality Check Failed

                                    Product Return No : [protected]
                                    Order No :[protected]-8429003

                                    I had ordered one dress ( Moda Rapido Navy Blue dress). Due to the slowness, by mistake ordered it 3 times of similar size.
                                    The product was supposed to get delivered in 1 day, so by the time i realized, couldn't cancel the products.

                                    I was out of town for some days, so the delivery person couldn't reach me and product was delivered...
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                                    M
                                    Mani Ro
                                    Feb 23, 2023
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                                    Address: WeWork Spectrum, 307, Chincholi Bunder Road, Malad, Rajan Pada, Mindspace, Malad West, Mumbai, Maharashtra 400064

                                    Return Pick-up of white, black and yellow leggings successful but Myntra declined it and not refunding my money. The logistics of Myntra is a cheater and playing foul game with customers. Myntra refunded for only one legging but has been closing the complaints lodged for all the two leggings.
                                    Myntra has taken the pick up product and has hijacked customer's money by not refunding it. Its worth Rs. 499 each.
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