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Updated: Jan 31, 2026
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Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Myntra.com reviews & complaints page 29

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M
Miss_Yasmin
Apr 20, 2023
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Return on hold due to quality check failed

Product return no.: [[protected]]
Order no.:[1233540 [protected]]

I had ordered a jeans (Women Navy Blue Light Fade Mom Fit Stretchable
Ripped Jeans) on 16th April 2023 from myntra. It arrived early (18th April). I tried the jeans out but due to fitting issues I decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product....
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Myntra_bana_Santra
Apr 19, 2023
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Address: Must be on Moon. What on earth takes the product more than 13 days??

The expected Delivery date at the time of placing order(6th April) was 17th of April. And the product had reached Pune(destination city) before 17th. When it was not delivered on 17th I still had hope that a brand like Myntra will take this as a priority and will somehow get it delivered in the early hours of 18.

On 18th morning I tried to track the product which I found to have reached Warje which is barely 6 km from the destination address. It didn't get delivered on 18th. The customer care wasn't much to satisfaction.

On 19th morning I tried to track the product and it again reaches the Warje Hub. What is Myntra exactly hiding from me. Late deliveries- Product arrives at the same hub multiple times.. Above that, I now have a 7days solution window!! Seriously!!!
The product is barely 6km away from the address and it takes you 7 days to deliver that??
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    Srishty Kapoor
    from Hyderabad, Telangana
    Apr 19, 2023
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    Website: www.myntra.com

    I ordered from Myntra which had Faballey jumpsuits but they delievered me 1 pyjama of XL size & one different color jumpsuit,
    After calling them multiple time, raising complaint with customer, they are not ready to accept its their mistake anddenying my exchange or return request.
    I am Elite member of Myntra & still this kind of behaviour is there.
    These companies are really looting innocent people of India.
    I demand justice in this case .
    really annoyed with their customer serive.
    +9 photos
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      S
      Srishty Kapoor
      from Hyderabad, Telangana
      Apr 19, 2023
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      Hi Team,
      This is related to my 2 orders which I got from Myntra where I ordered jumpsuits and they delivered me XL size products of different type and size.
      After raising complaints they are saying that we cannot return or exchange the product as it's not our mistake.
      I don't understand how this is customer service .These companies should be closed .Purely looting innocent customers
      Myntra.com customer support has been notified about the posted complaint.
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        K
        Kylie joe
        from Shimla, Himachal Pradesh
        Apr 19, 2023
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        I ordered a suit from Myntra of Libas 3574₹ on 10 march but it’s not delivered yet to me the money is deducted from my card I called many time to customer care but they still can’t resolve my complaint
        Myntra.com customer support has been notified about the posted complaint.
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          S
          Supriya Shroff
          Apr 18, 2023
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          I am facing an issue with my Order ID # 1232738 [protected]

          Where 2 veromoda tops pink colour and another yellow colour has not been shipped yet and it is showing delayed shipping.

          And no response from customer care as well .

          I want my refund .
          Myntra.com customer support has been notified about the posted complaint.
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            H
            Hibanazar
            from Malappuram, Kerala
            Apr 18, 2023
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            My Myntra account got deactivated without any reason. While am using my app, all of the sudden i got a message saying my account has been deactivated. I contacted customer care more than 20 times. No one have no clue on what's happening. Some give false promises that my account will get activated in 2 days. It's a temporary deactivation. Some will say you can't activate your account anymore. They themselves don't know, why the account got deactivated. I can't access my orders, returns or anything. They are such irresponsible ones i have ever seen. I am customer of Myntra for the past 5 years. I am also a customer of Amazon, Flipkart, but i haven't experienced any such issues with any of them.the customer service is really pathetic. I don't have access to my account. I lost my money.i can't access my orders anything
            Myntra.com customer support has been notified about the posted complaint.
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              S
              Smita_mishra
              Apr 18, 2023
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              I had ordered a wedge heel from myntra site, and after one day I raised return request.
              A delivery boy came and picked it up.
              After a day it's status showed as return failed.

              I have complain multiple times about this, But no action has been taken from myntra end.
              I have CCTV footage also. it's my humble request please look into it.
              Myntra.com customer support has been notified about the posted complaint.
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                6
                62254
                Apr 18, 2023
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                I ordered cotton kurta with pants...instead they have given me threads branded kurta set . And now they are refusing to take it back
                Myntra.com customer support has been notified about the posted complaint.
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                  A
                  aagmayank
                  from Delhi, Delhi
                  Apr 17, 2023
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                  I order 4 tshirts, 2 track pants, and 1 running shoes on 15/04/23. Got the delivery next day. Didnt like a particular Tshirt and raised a request for refund within 30 mins of delivery of product. To my utter surprise, after the pickup today I got the message that the product failed to meet quality checks!!

                  When I myself had put the tshirt(it was the cheapest amongst all) in the bag and handed over to delivery guy then how the hell did it says the tags are missing?

                  The company is a fraud along with its delivery partners. In my assumption, after the customer has handed over the product, the delivery partner might himself remove the tag in order to make some extra buck as he would be taking the orders again from warehouse to customer's place!
                  Myntra.com customer support has been notified about the posted complaint.
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                    R
                    Riya241
                    Apr 17, 2023
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                    Order no.[protected]-5120103
                    Return no.[protected]-9593701
                    I've placed return for a product which did not fit me well
                    But it was rejected as it failed the quality check
                    When I received it back, there was just a small mark of cello tape glue which was present initially also when I received it and it got removed easily by nail only
                    My mistake is just that - I did not do a "quality check"
                    I want to get it returned and want my money back as its not suitable for me
                    Myntra.com customer support has been notified about the posted complaint.
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                      M
                      mhkpr2023
                      from Kolhapur, Maharashtra
                      Apr 17, 2023
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                      Address: Plot no 34 Manisha nagar kolhapur Maharashtra

                      I have placed order on myntra of product on 3 April 2023 but order not confirmed & payment from my Bank account debited of ₹1039 against myntra order ID e4I7xVJK6XPAS540Fobz .I have already chat with myntra & he given ticket ID number IN[protected] but still today dt 17 April 2023 payment not refund from myntra...please refund
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                        S
                        Swastiag
                        from Ahmedabad, Gujarat
                        Apr 17, 2023
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                        This is second time now it's happening with the pickup of my order not done
                        Everytime the app shows pickup failed
                        It's been really frustrating to return any product from myntra
                        Myntra really need to fix this, even after contacting to customer service the issue regarding pickup of order is happening again, it is very disappointing
                        Myntra.com customer support has been notified about the posted complaint.
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                          D.sh
                          Apr 16, 2023
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                          I was out of the country for some personal work and didn’t get the notification about the expiry date of my Myntra credit and now it just got expired. Please extend my credit expiration date so that I can redeem my money and use it
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                            Sukan123
                            from Guwahati, Assam
                            Apr 16, 2023
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                            Ordered a Pepe Jeans shirt amounting Rupees 1979.00 having order ID Order ID # 1231896 [protected] from my Myntra account Sukanya123([protected]) . Placed return request as the item was defective but got rejected as it was defective. How irony is that. Then again I was asked to place the return request by the costumer support (which is also a pain to get them on call because everytime I call all the customer executive it is showing busy all the time ) . Again they asked me place the return request for the 2nd time and now again I placed the return request mentioning specially that the product was defective. Again the delivery boy refused to accept the return request asking me to place the return request as a defective product. Very pissed off with Myntra. NEVER GOING TO PURCHASE AGAIN FROM MYNTRA.
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                              A
                              Aditidilwali
                              from Palwal, Haryana
                              Apr 15, 2023
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                              From last few months myntra suddenly stopped shipments to my pincode 121102 for Palwal, haryana.
                              Myntra.com customer support has been notified about the posted complaint.
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                                A
                                Avantikalbande
                                from Nagpur, Maharashtra
                                Apr 13, 2023
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                                Address: 22-Matoshri,Raut Wadi Near Bhende Layout , Swawlambi Nagar ,Nagpur

                                My myntra account was deactivated without any intimation .I called customer service they said u violated the terms o[censored]se 4 & 12 I ask specific rule they said we have only this information and we already send the mail also I aggrieved with them but they don’t have any answer after that I’ll try for sign up with new details but they deactivated my new details also what can I do i want to activate my account with my previous details I need justice for this .please reactive my account I’ll request u please .
                                Myntra.com customer support has been notified about the posted complaint.
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                                  A
                                  Anki01Sagar
                                  Apr 13, 2023
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                                  Hi Team,
                                  I purchase tops and jeans on 11th Apr 2023, 6 of those items was to delivered today(13th Apr 2023) and while tracking as well it was showing that items has reached to nearest delivery hub, but suddenly around 9:30PM a message delivered to me just saying my ordered got cancelled due to unforeseen circumstances.

                                  Is this is a way to handle the customer and now they expect us to buy same in higher price, I as a customer don’t welcome this kind of service from such big brand e com site,
                                  Please stop doing fraud with people.
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                                    A
                                    [email protected]
                                    Apr 13, 2023
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                                    I placed two return request on myntra.com with Return ID [protected] and [protected]. And myntra delayed my return pick more than 10 days. After the return period is over myntra just cancelled my order with out any valid reason they never tried to contact me also.
                                    Now I am unable to place return request again.
                                    As resolution I want to have the full refund of my payment to the original payment method.
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                                      Pallavisingla321
                                      Apr 13, 2023
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                                      I already received the parcel of rubans jwellery but it's status is not updated.It still showing arriving today.But I have to return the parcel.How can I return?
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