Myntra.com Complaints & Reviews

I recently ordered a Roadster Navy Blue Polo collar T-shirt. Unfortunately, the size of the T-shirt is not suitable, prompting me to request an exchange.

Initially, the system indicated that the product exchange would be processed by the 9th-10th of October. However, to my dismay, the exchange has been canceled without any apparent reason. Furthermore, the system is now stating that the time period for returning the product has expired, which seems contradictory given the delayed exchange process.

I am left with an oversized T-shirt and no means to return or exchange it. Really disappointed. I want the tshirt to be exchanged and if that is not possible then I would like to return it.

Men Black Chronograph Watch CH2600_SOR
This watch is not deliverable to Dehradun 248003 even though before it used to be.

I had purchased a pink coloured cotton top of ONLY brand from Myntra and it was delivered to me on time. However I had to replace it due to some manufacturing defect . The Myntra delivery guy took the defective tee shirt but did not give me the replacement. The app shows delivered on the 11th September. I have been making repeated calls to Myntra and have spoken to their supervisor two times in a row. Every time they give me an assurance that the matter will be resolved in 48hours but nothing has been done till now. Even now when I am writing to you I am on a call with them . It’s been 27 mins and they are still connecting me to a supervisor. Request you to help me in this. Either give me the replacement product or refund.

This mail is with respect to the order that i have placed with you Order ID # 1246217 [protected] using Credit Card.

I have cancelled two items in this order on 11th sept 2023 (Tommy Hilfiger shirt and trouser) but haven't received the refund yet.

I have called the customer care 8-10 times and registered a number of cases with you but everytime the case has been marked as resolved without actually doing anything at all.

Case I'd
IN[protected]
IN[protected]
IN[protected]
IN[protected]

Even after 22 days I am not provided with the bank reference number that I asked for multiple times, they are just creating the case every time and closing them without any resolution or update to me .

I request you to please resolve this case without any further delay

I ordered a saree wth Myntra which had only 2 days of exchange period. Initially The timeline of delivery was to be delivered on or before 7th September. But Myntra delivered on 8th Sept that too a wrong product (original product was of worth 7000), and i have already left for another city by that day. On returning on 11th sept, when i filed the complaint for wrong product delivery and returning it, Myntra rejected the request and have not being listening to any of my reasoning. Upon asking for their policy on late deliveries, they are saying they donot have any such policy, its only for return & exchange.

Ordered id #1246836 [protected]
Item sold by SHIVA INTERNATINAL APPARELS-SJIT
Ordered on:17th September, Cancelled on:18th September
amount: Rs. 494(net amount)

I had ordered it on 17th September, by my SBI Drbit card, and cancelled it on next day .today is 30th September. I did talk with customer agent about 6 to 7 times, they could not assured me, they told me various dates and did not fix my problem, though the amount is not huge, but it required my monthly needs, Please solve the issue

Since the order got delivered, the order history is not visible. I can't raise a return request. Service-wise, this seems to be a huge flaw.

I paid for this order yesterday and it was visible till yesterday..today in orders nothing is shown says its empty

I have placed order in Myntra but my order is not showing .And it always says that I have not place my order

I have ordered a lipstick and moisturizer which is not delivered yet and they marked as delivered on app I raise an issue they marked as resolved without my permission even though issue is not resolved by my side I didn't even receive a call or message by delivery partner or myntra regarding delivery I reopen my issue but they are not taking complaints now they are saying it's been longtime since you have ordered infact they are the one who takes almost month to resolving my query and it's still not resolved.

On Myntra i ordered a liberty black shoe size 8 I get that product on 11/9/23 but size was to large so I applied exchange request on Myntra app same (liberty black shoe size7)after few days old product was picked up on 15/sep/23 by delivery boy .on nxt day I sawed in Myntra app the resized ordered was delivered on same date 15/sep/23 but as a true I did not geted any delivered message opt on myntra side still now I get not get product of (size7) then I compliant mytra customer care...they issued a complaint on(sept 18 ) where my product was? And they convinced me the issue will be solved in within24 to 48h but still now when where I call only conveniening me on sep26 i received MSG on Myntra they resolved but issue was not cleared they closing my complaint without my permission again I call customer care they again applied a complaint.so i don't have hope on Myntra...plz I want a justice of ₹2024. My complaint number IN[protected]

I have ordered a watch and a tshirt for my friend in gurgaon on 21st sep, and it was supposed to be delivered on 23rd sep and today is 26th sep and it is still not delivered and not even its status is showing. From past two days it is showing delay. Please let the customer know the status. This is not done for the products with higher prices. I need the answer from myntra.

I need my refund money in my bank account or upi but myntra fool us by credting it to myntra credits. I wanna redem those money from myntra credits to my upi or bank account

Today is the 24th of September, 2023. I ordered a dress from Myntra named KALINI SHARARA two weeks ago. I had put the order for replacement due to fit issues. Usually, a Myntra delivery executive collects and delivers the orders. But this time, they sent an e-kart delivery executive. I gave him my parcel and asked about my replacement. He said that he would check the tags and will deliver the product the next day. I have placed replacement orders before as well. We get the replacement product on the same day. That night, the status of my order was changed to 'delivered'. Whereas, I did not receive it at all. I contacted Myntra customer care on 15.09.2023. According to their suggestion, they were supposed to give me an update on 19.09.2023. I have been calling them since that day... No one is willing to help me... All they say is, to wait for the update in the next 24 hrs. Since 15th September, it has been many days. I still haven't got my product or any update about it. My order number is:[protected]-9229801 and the ticket ID is: IN[protected].
The customer support people try to act soft and ask for feedback after the call ends, but no one is working to resolve the issue. I want an immediate resolution. I have attached the necessary screenshots and my contact number is [protected]

My
Name is Himanshu I ordered a boat earphone from Myntra, order date is 29 August 2023 and order ID is[protected]-1575503 I found this product missing I told this to Myntra but Myntra did not help me and asked me to share the video o[censored]nboxing Please help me, I hope you will definitely help me. My Myntra registration number is [protected].

I ordered a Top then I want to exchange with Noise watch so It put it on exchange. The delivery boy came took the Top but didn’t gave me watch and it is wrongly marked delivered successfully on the app. I talked with Myntra customer care they told me it was a glitch and they will solve the problem but atleas 4-5 times I talked with them they always give another date and today half of the month completed but my problem is not solved yet!

Complaint no is - IN[protected]

I have created return 15 days back still not picked the item. Again due to such delay pick up, nonsense Myntra management will denie to accept that return and customer will suffer it with lose. Useless management nonsense service centre advisor . Worst service.

I am writing to express my deep dissatisfaction and disappointment with Myntra, a company that has managed to ruin what was supposed to be a special occasion for my family. As a common man who finds happiness in few occasions, my daughter's birthday on September 22nd was one such cherished event. We decided to make it memorable by ordering a dress for her from Myntra, a decision we now regret profoundly.

The problems began immediately after the delivery of the dress. Not only was the dress significantly larger than expected, but it also looked nothing like the product displayed on the website. In response, we initiated an exchange request, willingly agreeing to pay an additional amount for the new dress, hoping that our daughter's special day would still be salvaged.

On the 15th of September, E-cart Logistics collected the old dress as part of the exchange process. However, it has now been a frustrating ordeal as we are yet to receive the replacement dress. The Myntra mobile app falsely claims that the new product has been delivered (Product Tracking Number: MYSP[protected]). Numerous attempts to contact Myntra's customer service yielded promises that have remained unfulfilled.

First, on the 19th of September, we were assured that the new dress would be delivered without fail. This promise, too, proved to be empty as there was no delivery or communication from Myntra or E-cart. Subsequently, on the 22nd of September, after yet another long and fruitless call with your customer service, we learned that our order had been locked by Myntra, causing further delay and frustration.

It is both disheartening and infuriating to know that the product we ordered is sitting at the delivery hub, within our reach, yet we are unable to obtain it due to the incompetence of Myntra's technical team and the unresponsiveness of E-cart Logistics. This entire ordeal has left our family deeply disappointed, especially my daughter, who had to celebrate her birthday without the dress she had so eagerly anticipated.

The way Myntra has handled this situation is nothing short of a scam and a betrayal of customer trust. We expected much better from a reputed company like Myntra. It is disheartening to see such a lack of accountability and customer service. We had to resort to purchasing another dress from a nearby store at the last minute to salvage the celebration, incurring additional costs and stress.

I implore Myntra to rectify this situation immediately by unlocking our order, ensuring the prompt delivery of the new dress, and compensating us for the immense inconvenience, disappointment, and financial burden we have experienced. This entire experience has left me questioning whether Myntra truly values its customers, and I sincerely hope that the company takes swift and appropriate action to make amends.

I ordered a trouser from Myntra. Opted for a refund later. The product was picked up and I got a proper msg of product pickup. After that still the refund has not been done and still they are asking for pickup. I even shared the pickup msg with them which I got from delivery partner. Still it has been 6 days.. and they are still not refunding. They are asking for time and time and more time. My hard earned money is still with them. They are not providing any solution for problem.

A product without tags was delivered to me. When I tried to return, the delivery person did not take it saying that it doesn't have tags. I have called many times and they raised the issue saying it will be resolved in 24-48 hours. It has been more than 5 days and every day I am given a new timeline and product is not picked up and my money is wasted. No-one is responding to complaints as well