Myntra.com Complaints & Reviews

But suddenly the credit money has expired. I mean how can my money expire ?? I didn’t wanted to buy after that purchase so what !! Myntra has no right to deduct my money. There is no sense in it. How can myntra deduct “my money” from the credit?? Such behaviour is not accepted. This is just called a scam or fraud. Please refund the money that were very hardly earned money

As I had already mailed for you and your executive asked wait for 10
days.but yesterday the message came and they said the refund again
initiated.

I ask does the refund reversed is my mistake. My mistake is believed the
myntra. Atlast yesterday officer from myntra told the refund not came means
ask bank to make further procedure. But the bank they told if money came
that will credit in your account we can't do anything ask the site make
refund . But in myntra not responding what if after 10 days money not
credited. Myntra side also I can't anything.

My mistake is believing ans trust in myntra. Please atleast give me a
coupon or my money back . The bank is not responding...

I just lost hope. Please help me out. I only crested mistake by placing
order sorry.

Its been almost 10 days the refund has been processed and the money has not yet been credited to my account ! While complaining it in the app it’s showing that the amount is processed from our side please call the bank ! There is no further response from the bank side also thats why i am filing a complaint. All the details are attached.
The details pf the products.
Two products with the amount of Rs 599 and Rs 629

Myntra has deactivated my account without any notice

Hello,
This is a severe issue where i have ordered 2 products from Myntra.com on and when i wanted to return the products. My orders were rejected the return request and the product are not getting any option to file for return again. Also as i reached out to the customer care, my account has been deactivated so i am unable to do anything about the return of my product.
below are the tracking ids of my product being rejected -
MYSR[protected]
MYSR[protected]
Complaint No - IN[protected], IN[protected],
Desirable Solution - Reactivating account. Return of both the products

I ordered a US Polo jacket around 3 month. Just on using twice, the threads are coming out. Even the logo came out. It feels that it's a duplicate product and no real US polo product. No proper resolution from myntra.

Order id : 1224526 [protected]

Please replace/refund

I had ordered a kurta on March 16th 2023. Upon the delivery, the Kurta was damaged with threads coming out. I had placed a return request for the same, but the requests have been rejected with

"Dear Customer,

This email is with regard to the return of the product.

We regret to inform you that your claim for the return of the product cannot be accommodated as the product was shipped to you in a proper and intact condition after a successful quality check.

We value your association with Myntra and thank you for your support & cooperation."

Upon raising a ticket with customer support, they are not providing any resolution with the same message:

This communication is further to our telephonic conversation in regard to the order number 123086045548774103003.

We understand that you were not happy with the previous decision pertaining to return of and hence we have re-evaluated the case on your request.

As discussed, upon reviewing the details again we identified no error in our previous decision and see that the claim for the return of the product is declined based on the following reasons:

- The product passed a stringent quality check before being packed.
- The product was delivered to you in a sealed tamper-proof packet.
- There is no other point in the journey before the packet reaches you where it can be repacked.
- No tampering to the package was reported.

I assure you that the decision has been arrived at post thorough evaluation of your account.

Order ID # 1230860 [protected]

Issues created with not resolution for past 20 days
1) IN[protected]
2) IN[protected]

I would like to get the refund for the product delivered

I had ordered 20 shirts 16 Hancock &4 Invictius. I received 10 Hancock& 4 Invictus shirts I kept 3 Hancock and 1 Invictus shirt rest I returned . I got refund Rs7146 shirts I had kept are of Rs 3018 i.e total Rs 10164 whereas I had paid Rs 15288.Pending amount Rs 5124(6Shirts that I didnt receive)
Now I need Rs 5124 refund against the shirts that are not delivered to me I dont know by whose fault it may b Myntra or their delivery partners.In one package their was just one shirt the other was delivered in delivery partner package
I have been regularly contacting Myntra for the same but they are time and again closing my issue saying it’s resolved now I really being harassed by this

I had pending issues with Myntra which were not resolved and now my Myntra account is blocked with out prior notice of information.last night it was active but by morning it's blocked

I want my issues to be resolved because they are raised when my account is active also i want to return my some items which is my basic consumer right and it can't be denied saying that my account is blocked

Date of order - 29 March 2023
Invoice date - 30 March 2023
Order Number[protected]-6800001

I ordered the earphone and smartwatch from the Myntra. and I received the empty boxes for both of them. which I bought for RS.3895.

I request a refund.

I placed an order to myntra.com on, 25th March 2023. Order did not placed money got debited. I called so many times to customer care but they didn't resolve my problem till now. I want to complain about my issue in this forum regarding my money. Please take action to Myntra.com for cheated customer about money.

Sending description:
BOI UPI -VPA [protected]@oksbi linked to Bank of India a/c XX5291 debited Rs.3664.00 and credited to [protected]@icici -Ref[protected]

Order ID # 1231429 [protected]
i had requested for the return pickup on the same day, i received the productwith strains and broken chain, due to the stains, broken chain the product i received is used one and since that day[protected] the product was with me as the person who came for the return pickup kept on hold due to quality check, i had been calling customer service since day 1 they are asking me to wait and give time but no one is calling or came for to pick it up. I made a new request after my old request was got cancelled. I contacted the support with texts and calls no proper response from the service.
It been 8 days no one came for pickup and fake promises from the myntra customer services.

Purchased woodland shoes worth rs 2029...but found defective and now they are neither initiating return nor refund of product...by saying this is mentioned in our policies

I had initiated for a pickup of an order...the delivery guy took my order on 31st but there's no update yet... it is not updated in the app and it's been 24hrs

My return request was confirmed and was scheduled to be picked up by the ekart delivery agent today. The ekart agent just cancelled my return request with out calling me or coming to pick my order back. Nobody came to pickup my order. This is pathetic. Please look into it ASAP. I want this to be resolved before the return window is closed.

Myntra used to deliver at pincode 203135 till last September last year and suddenly they have stopped delivering at this pincode. Please reinstate the delivery at pincode 203135 it is causing a lot of trouble for shoppers

I have order a coord set for whcih I have requested for early delivery of today just one day before but ccustomer service is not communicating anything clearly. As I wont be available tomorrow I want the order to be delvered today anyhow otherwise I have to cancel it. Please try to deliver it today.

I placed an order worth 699 via Google pay on Myntra. Although my money was debited order did not get confirmed.

I ordered jumsuit but got top i created return 5-6 times and everytime my return got cancelled delivery man came say ur return request is not approved yet create return again i tried to get in touch with customer care via call, live chats and mail too they raised complaint 3-4 time but the result was same they give me new date eveyday..i created last return request on 27th of march and customer care also raised complaint too he said please wait till 30th of march today(28 march) i checked 11:40 return request was approved but at 12:20 am i got msg my return was cancelled and 28th march was last date of return and exchange, myntra made my life hell in past 7 days..so disgusting customer service .Wost experience ever.Now I'm going to consumer forum, 1400 is not a joke

I returned a product 1 year back worth ₹1650 and never got a refund back for that. I have complained million times but Myntra customer services are crap